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Human Services Assistant Jobs in Raleigh, NC (NOW HIRING)

HR Assistant

Raleigh, NC · On-site

$32.80K - $41.90K/yr

Provide excellent customer service to external and internal customers. * Maintain program integrity ... HR Assistant

Executive Assistant I

Raleigh, NC · On-site

$45.43K - $79.50K/yr

Executive Assistant I (S) The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is ...

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Experience in customer service, administrative roles, or similar * Experience working in fast-paced ... Hands-on experience in Human Resources and recruiting

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Human Services Assistant information

See Raleigh, NC salary details

$17K

$45.3K

$66.1K

How much do human services assistant jobs pay per year?

As of May 28, 2026, the average yearly pay for human services assistant in Raleigh, NC is $45,254.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,000.00 and $55,400.00 per year, depending on experience, location, and employer.

What Does a Human Services Assistant Do?

A human services assistant performs a variety of support duties for social workers, clinical psychologists, and others in the social service field. As a human services assistant, you may help a client access benefits and fill out applications, assist with outreach programs, provide daily care to clients, or help with reports and recommendations for your department. Qualifications needed for this career may include an associate degree in a subject like social work or rehabilitation and experience working with the demographic you want to serve. Other essential skills for the job include patience, attention to detail, and the ability to take directions.

What are the key skills and qualifications needed to thrive as a Human Services Assistant, and why are they important?

To thrive as a Human Services Assistant, you need a foundational understanding of social services, client support, and case management, often supported by a certificate or associate degree in human services or a related field. Familiarity with client management software, data entry systems, and office productivity tools is typically required. Strong interpersonal skills, active listening, and cultural sensitivity help you build rapport and effectively assist diverse populations. These skills ensure clients receive appropriate support and resources while maintaining efficient program operations.

What are some common challenges faced by Human Services Assistants when supporting diverse client populations?

Human Services Assistants often work with clients from a wide range of backgrounds, each with unique needs and potential barriers to accessing services. Some common challenges include navigating language differences, cultural sensitivities, and varying levels of trust or engagement from clients. To address these, assistants typically rely on strong communication skills, empathy, and the ability to connect clients with appropriate resources, often collaborating closely with social workers, counselors, and community organizations. Ongoing training and supervision help staff stay prepared for these situations and provide effective support.

What are Human Services Assistants?

Human Services Assistants are professionals who support social workers, counselors, and other specialists in helping clients access community services and support. They often work in settings such as social service agencies, rehabilitation centers, or group homes. Their duties can include helping clients fill out paperwork, connecting them with resources, monitoring their progress, and providing emotional support. Human Services Assistants play a vital role in ensuring that individuals receive the assistance they need to improve their quality of life.

What is the difference between Human Services Assistant vs Social Worker?

AspectHuman Services AssistantSocial Worker
Required CredentialsHigh school diploma or equivalent; some roles may require certificationBachelor's degree in social work or related field; licensure often required
Work EnvironmentCommunity agencies, healthcare facilities, schoolsHospitals, government agencies, private practices
Employer & Industry UsageNonprofits, government programs, healthcarePublic and private social service agencies, healthcare
Common Search & Comparison IntentUnderstanding entry-level roles assisting social workersMore advanced, licensed roles with broader responsibilities

Human Services Assistants typically support social workers by performing administrative tasks and providing basic client assistance. Social Workers have more advanced training, handle complex cases, and often require licensure. Both roles work in similar environments, but social workers generally have greater responsibilities and qualifications.

What are the most commonly searched types of Human Services jobs in Raleigh, NC? The most popular types of Human Services jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Human Services Assistant jobs? Cities near Raleigh, NC with the most Human Services Assistant job openings:
Infographic showing various Human Services Assistant job openings in Raleigh, NC as of May 2026, with employment types broken down into 66% Full Time, 25% Part Time, 2% Temporary, and 7% Contract. Highlights an 92% Physical, and 8% Remote job distribution, with an average salary of $45,254 per year, or $21.8 per hour.
FT Administrative Assistant, Health, Wellness, & Human Services

FT Administrative Assistant, Health, Wellness, & Human Services

Johnston Community College

Smithfield, NC • On-site

$33.84K - $50.75K/yr

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

Salary: $33,835.00 - $50,753.00 Annually
Location : Main Campus - Smithfield, NC
Job Type: Full Time Staff
Job Number: FTAAHWHS-03092026
Department: Instruction - Health, Wellness & Human Services
Opening Date: 05/11/2026
Closing Date: 5/25/2026 11:59 PM Eastern
Recruitment Range: $33,835.00 - $50,753.00 Annually
Description
Summary
Provides office services by implementing administrative systems, procedures, and policies, and monitoring administrative projects.
Knowledge & Responsibilities
Essential Duties and Responsibilities:
  • Serves as the assistant to the department faculty and staff.
  • Ensures operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories and training departmental personnel.
  • Provides training and assistance to (full-time time and part-time) on college systems, academic procedures, and administrative tasks.
  • Manages a multi-line telephone system including answering, screening, and taking messages.
  • Using appropriate software, develops, transcribes, assembles, and disseminates information. Creates and revises systems and procedures by analyzing operating practices, recordkeeping systems, forms control, office layout, and budgetary and personnel requirements; implementing changes as appropriate.
  • Maintains a complex filing system.
  • Processes confidential information.
  • Creates and tracks purchase requisitions or purchase orders.
  • Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
  • Answers questions and gives information about well-defined, but complex, administrative, programmatic, or personnel areas.
  • Monitor and reconciles budget and expense statements with departmental accounts.
  • Edits, proofs and compiles course documents and departmental reports.
  • Schedules meetings, appointments, conferences, and travel and maintains the schedule of protected room assignments in the department.
  • Supervises student or temporary employees.
  • Serves as the primary point of contact for internal services and external vendors.
  • Answers student inquiries about academic department policies and procedures and program/course/curriculum information.
  • Prepares payroll time sheets for departmental employees and ensures contract submission.
  • Follow up with faculty to ensure timely and accurate submission of grades and academic reports.
  • Serves on various institutional committees.
  • Orders desk copies of textbooks and ensures timely submission of book adoptions. Performs other duties as assigned.
Supervisory Responsibilities: This job has no supervisory responsibilities.
Minimum & Preferred Qualifications
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Education Minimum: Associate's degree with coursework emphasis in business or office administration
Experience Minimum: One to three years of experience in an administrative office environment
Additional Information
Language Skills
  • Ability to read and comprehend simple instructions, short correspondence, and memos.
  • Ability to write simple correspondence.
  • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Mathematical Skills
  • Ability to add, subtract, multiply, and divide all units of measurement, using whole numbers, common fractions, and decimals.
  • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability
  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
  • Ability to deal with problems involving a few concrete variables in standardized situations.
Computer Skills: To perform this job successfully, an individual should be proficient in Microsoft
Certificates, Licenses, Registrations: None
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands and fingers; reach with hands and arms, and talk and hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
The noise level in the work environment is usually quiet.
  • State Health Plan
  • Health Care and Dependent Care Flexible Spending Accounts
  • Dental Insurance
  • Vision Insurance
  • Additional Supplemental Insurances
  • Disability Plan through NC Retirement System
  • NC Retirement Plan
  • Leave (Vacation, Sick, FMLA, Civil and Military, and Voluntary Shared)
  • Acceptance of 120 hours of annual leave transfer to JCC
  • Paid Holidays
  • Longevity
  • Prior State Service Verification
  • Supplemental Retirement Plan
  • Employee Assistance Program
  • Education Benefits
  • State Employees' Credit Union
  • State Employees Association of NC (SEANC)
  • Tojan Alliance Partnership Scholarships with the University of Mount Olive

For further information, please contact 919-209-2022
01
Do you have an Associate's degree with coursework emphasis in business or office administration?
  • Yes
  • No

02
Do you have one (1) to three (3) years of experience in an administrative office environment?
  • Yes
  • No

Required Question