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Housing Services Manager Jobs (NOW HIRING)

Housing Services Manager

Phoenix, AZ · On-site

$50K - $58K/yr

The Housing Services Manager works to improve the quality of life for residents of public housing. This is accomplished by increasing residents' access to services and by facilitating their ...

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Shelter & Housing Services Manager Martin's House & Barn (emergency shelter, food pantry, and thrift shop & furniture barn) is seeking an experienced and compassionate Shelter & Housing Services ...

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Housing Services Manager information

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$31K

$73.5K

$117K

How much do housing services manager jobs pay per year?

As of Jul 3, 2026, the average yearly pay for housing services manager in the United States is $73,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $86,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Housing Services Manager, and why are they important?

To thrive as a Housing Services Manager, you need a solid understanding of property management, housing regulations, and budgeting, often supported by a degree in public administration, social work, or a related field. Experience with property management software, compliance systems, and certifications like Certified Property Manager (CPM) are commonly expected. Strong communication, problem-solving, and leadership skills help build relationships with residents and coordinate with staff and external agencies. These competencies ensure efficient housing operations, regulatory compliance, and the delivery of quality services to residents.

How does a Housing Services Manager typically collaborate with external agencies and community partners?

Housing Services Managers often work closely with local government agencies, non-profits, and community organizations to coordinate housing resources and support services. Collaboration involves regular meetings, joint case management, and information sharing to ensure residents receive comprehensive assistance. Building strong partnerships is essential for accessing funding, addressing client needs, and staying updated on best practices in housing and social services. Successful managers foster positive relationships and clear communication to maximize program effectiveness.

What are Housing Services Managers?

Housing Services Managers are professionals responsible for overseeing the daily operations and administration of housing facilities, such as public housing, student housing, or assisted living communities. They ensure that residents have a safe, well-maintained environment and that housing policies are followed. Their duties often include managing staff, coordinating maintenance, handling tenant concerns, and ensuring compliance with relevant laws and regulations. Housing Services Managers also work to improve the quality of housing services and may assist with budgeting and community outreach.

What is the difference between Housing Services Manager vs Housing Coordinator?

AspectHousing Services ManagerHousing Coordinator
CredentialsTypically requires a bachelor’s degree in social work, housing, or related field; certifications may include housing management or social services credentialsOften requires a high school diploma or associate degree; some roles prefer certifications in housing or social services
Work EnvironmentManages housing programs, supervises staff, and interacts with clients in community or agency settingsAssists clients directly, coordinates housing applications, and supports program operations
Employer & Industry UsageUsed by housing authorities, non-profits, and government agenciesCommon in social service agencies, non-profits, and housing programs

The Housing Services Manager oversees housing programs and staff, focusing on program management and strategic planning. In contrast, the Housing Coordinator handles client interactions and day-to-day coordination tasks. Both roles are essential in housing services but differ in scope and responsibilities.

More about Housing Services Manager jobs
What cities are hiring for Housing Services Manager jobs? Cities with the most Housing Services Manager job openings:
What are the most commonly searched types of Housing Services jobs? The most popular types of Housing Services jobs are:
What states have the most Housing Services Manager jobs? States with the most job openings for Housing Services Manager jobs include:
Infographic showing various Housing Services Manager job openings in the United States as of June 2026, with employment types broken down into 94% Full Time, 1% Part Time, and 5% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $73,480 per year, or $35.3 per hour.
Housing Services Manager

Housing Services Manager

Friendly House

Phoenix, AZ • On-site

$50K - $58K/yr

Full-time

Posted 16 days ago


Job description

Friendly House, Inc., is a 501(c) 3 non-profit agency located in Phoenix, Arizona whose primary function is to provide a variety of educational and social service programming aimed at addressing the needs of low-income individuals and families, vulnerable populations and diverse communities. Additionally, Friendly House operates a charter school, Academia del Pueblo, with the mission to provide an academic environment which promotes a culture of high expectations to students from diverse cultures. Friendly House was organized in 1920 as the Phoenix Americanization Committee by a group of Phoenix citizens with the assistance of the United States Department of Education. In our 100-year history, the work of Friendly House has resulted in building resilient communities that are helping to spur economic development, stabilize neighborhoods and revitalize our city.
About the role
This position is a Grant Funded position set to end on May 31, 2027, however a new application will be submitted this year, and we are confident that grant will be renewed. Position is 100% in-person and physical location is within the City of Phoenix HOPE VI Project/Emmett McLoughlin Community Training and Education Center.
The Housing Services Manager works to improve the quality of life for residents of public housing. This is accomplished by increasing residents' access to services and by facilitating their participation in programs that enhance their economic, physical, social, educational and mental well-being. The Housing Services Manager will promote self-sufficiency for residents of public and assisted housing programs by offering an array of educational and training opportunities including job training, computer centers, the Family Self Sufficiency program, homeownership and youth and teen programs.
Location: Phoenix, AZ
Employment Type: Full-Time
Pay range: $50,000 - $58,000 annually
What you'll do
  • Provide comprehensive, resident-centered services that support individuals and families in addressing economic, educational, health, and social challenges while promoting long-term stability and self-sufficiency.
  • Provide case management to identified families or individuals.
  • Complete Standards for Success assessments on all identified participants; develop goals consistent with program parameters
  • Develop and implement supportive service programming in collaboration with residents, management, and local community service providers.
  • Maintain partnership with Coalition of Service Providers.
  • Identify individuals who would benefit from services through on-going outreach.
  • Monitor program outcomes and evaluate participant progress to ensure achievement of grant and organizational objectives.
  • Assist in grant reporting and compliance activities.
  • Participate in budget planning and resource management.
  • Ensure accurate program documentation for audits and funding reviews.
  • Provide residents with access to appropriate community resources and supportive services through effective coordination with community partners.
  • Coordinate the delivery of services with local human service providers.
  • Maintain all necessary information regarding services to residents.
  • Support resident efforts in community building initiatives.
  • Serve as a liaison with service providers and community agencies, upon request and/or authorization from the residents.
  • Maintain a team-focused, positive working relationship with housing management without interfering with management duties.
  • Provide case management and service coordination when appropriate and consultation with supervisor.
  • Develop and maintain a resource directory for the community.
  • Track client services, referrals, and educational activities in a timely, accurate manner in the Housing Supportive Services database.
  • Coordinate with Computer Lab/Career Center programming.
  • Provide supervision to social work interns who may be assigned to this program.
  • Other related duties as assigned.

Qualifications
  • Two years of experience in social service programs or case management in a social service agency and an associate degree in social work, sociology, social services, or a related field or at least 60 college credits.
  • A Bachelor or Master's degree can account for experience.
  • Intermediate computer proficiency using Microsoft Word.
  • Working irregular hours, weekends, and evenings may be required for events.
  • This position must meet fingerprint clearance card background check requirements.
  • Bilingual (Spanish/English) Preferred

Preferred Qualifications
  • Bachelor's or Master's Degree in social work, sociology, social services or related field
  • Two years of experience determining eligibility for social services within a federally funded program.
  • One year of experience providing crisis intervention services within a case management setting.
  • Two years of experience providing social service information and referrals/resources.
  • Two years of experience developing case plans in a case management setting.
  • Two years of experience completing case note documentation.
  • Two years of experience providing customer service to a diverse population.
  • Experience with Housing programs.