ZipRecruiter

Log In

1

Hourly Nmci Help Desk Jobs (NOW HIRING)

Kforce Technology Staffing

Help Desk Technician

Austin, TX · On-site

$19.75 - $26.75/hr

Kforce's client in Austin, TX is seeking a Help Desk Technician with a minimum of 3 years of hands ... Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a ...

County of Delaware, PA

Help Desk Technician

Media, PA · On-site

$22.06/hr

Salary: $22.06 Hourly Location : Media, PA Job Type: Full-Time Job Number: 202300952 Department: Information Technology Opening Date: 09/01/2026 Summary The Help Desk Technician is responsible for ...

Harris County

Temporary Help Desk Agent

Houston, TX · On-site

$17/hr

Help Desk/ Call Center Agents support election operations by providing knowledgeable and reliable ... Salary: $17.00 Hourly Location: Harris County Elections 15600 Morales Rd. Houston, TX 77032 ...

Harris County

Temporary Help Desk Agent

Houston, TX · On-site

$17/hr

Help Desk/ Call Center Agents support election operations by providing knowledgeable and reliable ... Salary: $17.00 Hourly Location: Harris County Elections 15600 Morales Rd. Houston, TX 77032 ...

Wood Rodgers

Help Desk Analyst

Roseville, CA · On-site

$19.75 - $24.75/hr

Wood Rodgers, a leading engineering consulting firm, is seeking a Help Desk Analyst to provide Tier ... This is a staffed, hourly, non-exempt position. * Troubleshoot, resolve, and document support ...

Entarian

Help Desk Specialist

Silver Spring, MD · On-site

$25 - $28/hr

Overview/ Job Responsibilities Entarian is seeking a Help Desk Specialist to support NOAA ... The hourly rate for this position is approximately $25 - 28/hr. Work will be completed on-site at ...

Harris County, TX

Temporary Help Desk Agent

Houston, TX · On-site

$17/hr

Salary: $17.00 Hourly Location : Houston, TX Job Type: Temp Full-time Job Number: 17143 Department ... Help Desk/ Call Center Agents support election operations by providing knowledgeable and reliable ...

Entarian

Help Desk Specialist

Silver Spring, MD · On-site

$25 - $28/hr

Entarian is seeking a Help Desk Specialist to support NOAA's National Marine Fisheries Service ... The hourly rate for this position is approximately $25 - 28/hr. Work will be completed on-site at ...

Arcfield

Help Desk

Newport, RI · On-site

$20.25 - $27.25/hr

There are differentiating factors that can impact a final salary/hourly rate, including, but not limited to, Contract Wage Determination, relevant work experience, skills and competencies that align ...

Entarian

Help Desk Specialist

Silver Spring, MD · On-site

$25 - $28/hr

Overview/ Job Responsibilities Entarian is seeking a Help Desk Specialist to support NOAA ... The hourly rate for this position is approximately $25 - 28/hr. Work will be completed on-site at ...

previous page

Showing results 41-60

All Jobshourly JobsTechnology JobsDesktop Support JobsComputer Support Specialist JobsHourly Nmci Help Desk Jobs

Hourly Nmci Help Desk information

See salary details

$12

$23

$33

How much do hourly nmci help desk jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for hourly nmci help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is an hourly NMCI Help Desk?

Hourly NMCI Help Desk jobs involve providing technical support for users of the Navy Marine Corps Intranet (NMCI). Employees in these roles assist with troubleshooting computer hardware, software, and network issues for military and civilian personnel. They typically work on an hourly basis, responding to support tickets, phone calls, or emails, and ensuring that users' IT problems are resolved efficiently. Strong customer service skills and knowledge of common IT systems are essential for success in this position.

What are the key skills and qualifications needed to thrive as an hourly NMCI Help Desk technician?

To thrive as an Hourly NMCI Help Desk technician, you need solid troubleshooting skills, a foundational understanding of computer networks, and typically a relevant IT certification such as CompTIA A+ or Security+. Familiarity with NMCI systems, ticketing tools like Remedy, and remote support software is often required. Excellent communication, patience, and problem-solving abilities help technicians effectively assist end users and resolve issues efficiently. These skills are crucial to ensure smooth IT operations, maintain user productivity, and uphold security standards in a government IT environment.

What are the most common challenges faced by hourly NMCI Help Desk professionals, and how can they be addressed?

Hourly NMCI Help Desk professionals often encounter challenges such as managing high volumes of support requests, troubleshooting complex network issues, and maintaining compliance with security protocols. To address these, it's important to develop strong time management skills, stay up-to-date with NMCI system updates, and follow standard operating procedures closely. Collaborating with team members and leveraging internal knowledge bases can also help resolve issues more efficiently and provide better service to users.

What is the difference between Hourly Nmci Help Desk vs Help Desk Technician?

AspectHourly Nmci Help DeskHelp Desk Technician
CredentialsTypically requires CompTIA A+ or similar certificationsOften requires CompTIA A+ or Microsoft certifications
Work EnvironmentGovernment or military IT support settings, often in secure facilitiesCorporate or IT service provider environments, help desk centers
Employer & IndustryPrimarily government agencies, defense, and military sectorsPrivate companies, IT service providers, corporate IT departments

The Hourly Nmci Help Desk and Help Desk Technician roles share similar technical skills and certifications, but differ mainly in their work environment and employer focus. The Nmci Help Desk typically supports government and military clients, while Help Desk Technicians serve a broader range of private sector companies. Both roles involve troubleshooting, user support, and technical assistance, making them closely related in the IT support industry.

Are hourly Nmci Help Desk jobs still in demand?

Hourly Nmci Help Desk positions remain in demand due to ongoing needs for technical support in government and defense sectors. These roles typically require strong customer service skills, knowledge of troubleshooting tools, and security clearances, making them stable opportunities for IT support professionals.
More about Hourly Nmci Help Desk jobs

What cities are hiring for Hourly Nmci Help Desk jobs?

Cities with the most Hourly Nmci Help Desk job openings:

What are the most commonly searched types of Nmci Help Desk jobs?

The most popular types of Nmci Help Desk jobs are:

What states have the most Hourly Nmci Help Desk jobs?

States with the most job openings for Hourly Nmci Help Desk jobs include:

What job categories do people searching Hourly Nmci Help Desk jobs look for?

The top searched job categories for Hourly Nmci Help Desk jobs are:

Hourly Nmci Help Desk jobs near you
Infographic showing various Hourly Nmci Help Desk job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

Help Desk Technician

Astute Technology Management LLC

Columbus, OH • Hybrid

$19 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Job description

Location: Columbus, Ohio
Regular Hours: 40 per week, M-F, office open 7am to 6pm EST
Pay Range: $19.00 to $24.00 Hourly
Employment Type: Full-time
Exempt Status: Non-Exempt
PTO Classification: H1

**This position is on-site in our Columbus, Ohio office. Hybrid privilege available after 90 days of employment.

Who We Are

At Astute Technology Management, we're more than just an IT services provider-we're a team of passionate professionals committed to helping small and mid-sized businesses thrive. Based in Central Ohio and growing across the Eastern U.S., we deliver smart, reliable IT solutions-from cybersecurity and network management to outsourced support. Our clients count on us because we're responsive, resourceful, and genuinely invested in their success.

Position Overview

As a Help Desk Technician, you'll be the first point of contact for our clients' end users -solving problems, sharing knowledge, and making their day easier. You'll work alongside a team that's upbeat, curious, and always ready to jump in. If you enjoy fast-paced work, take pride in helping others, and love figuring things out, this role is a great fit.

Key Responsibilities

  • Serve as the first point of contact for support, responding promptly and kindly to calls and emails, and ensuring every client feels heard and supported.
  • Open, document, and resolve Help Desk tickets efficiently, keeping records accurate and clients updated throughout the process.
  • Gather and document incident details during first-level phone support, making sure client needs and expectations are clearly understood and communicated.
  • Follow company guidelines for ticket creation and triage, updating information as needed and ensuring fair distribution of workload among the team.
  • Provide expert support for mobile devices, desktops, laptops (Windows and Mac), and Microsoft 365, including installation, configuration, and troubleshooting.
  • Proactively address hardware, software, network, and printing issues, and facilitate new device setups on client networks.
  • Conduct and document network audits, and maintain up-to-date client infrastructure records.
  • Keep clients informed about the progress of their requests and any changes or outages, ensuring transparency and trust.

Qualifications

  • Minimum 2 years' experience in Help Desk or Technical Support.
  • High School diploma or equivalent
  • Exemplary customer service skills and a client-first mindset.
  • CompTIA A+ and Network+ (or commitment to complete within 6 months of hire).
  • MTA - Operating, Networking, and Security Fundamentals (or equivalent).
  • Basic network troubleshooting skills.
  • Experience supporting Windows and MacOS environments.
  • Strong communication, active listening, and problem-solving skills.
  • Ability to multi-task, adapt quickly, and work well in a team.

Benefits

  • 100% paid employee health care premium
  • 100% paid employee AD&D, STD, and LTD premiums
  • 401(k) or Roth with 4% company match (fully vested on eligibility after 90 days)
  • Low-cost dental and vision coverage
  • Financial assistance for ongoing professional development and training
  • Monthly mobile phone allowance
  • 15 days PTO annually (accrued) and Flex Time
  • 6 paid holidays
  • Client review spot bonuses

Working Conditions

  • Hybrid role requiring regular office presence
  • Sitting for extended periods of time
  • Dexterity of hands and fingers to operate a computer equipment, and similar tools

Why Astute?

We're committed to your growth and well-being. You'll join a team that values your expertise, encourages learning, and celebrates success. If you're ready to make a difference for our clients and your colleagues, we'd love to meet you.

Ready to join a team that values your growth and puts clients first? Apply today and help us deliver exceptional IT services across the region.

Apply