$15.25 - $20.75/hr
To join our customer service team, you should be comfortable supporting customers via the phone, on chat and through email, an excellent verbal and written communicator, able to think on your feet ...
$15.25 - $20.75/hr
To join our customer service team, you should be comfortable supporting customers via the phone, on chat and through email, an excellent verbal and written communicator, able to think on your feet ...
Phone, Email, Chat, etc. * Quickly and accurately diagnose and resolve first line support issues * Handle automatic support ticket queues and ensure quick and professional responses * Ability to ...
Phone, Email, Chat, etc. * Quickly and accurately diagnose and resolve first line support issues * Handle automatic support ticket queues and ensure quick and professional responses * Ability to ...
... emails are being replied to in a timely fashion, within our 3-hour SLA. * Live Chat Support - In ... this role, you will be responsible for serving our customers through Live Chat in a timely fashion ...
... emails are being replied to in a timely fashion, within our 3-hour SLA. * Live Chat Support - In ... this role, you will be responsible for serving our customers through Live Chat in a timely fashion ...
This role will support the management of inbound touchpoints, via all channels (i.e., phone, email, chat, and social media) to assess the customer's product needs for timely resolution ensuring the ...
This role will support the management of inbound touchpoints, via all channels (i.e., phone, email, chat, and social media) to assess the customer's product needs for timely resolution ensuring the ...
$71K - $125.25K/yr
... chat and email. Our team is comprised of a group of diverse, collaborative and passionate ... This role provides phone and chat support, troubleshoots functional and technical issues, and ...
$71K - $125.25K/yr
... chat and email. Our team is comprised of a group of diverse, collaborative and passionate ... This role provides phone and chat support, troubleshoots functional and technical issues, and ...
New Castle, DE · On-site
$19/hr
Position Opening - Direct Support Professional (Program Support Specialist) Location: 61 Corporate ... Opportunities for career advancement The starting rate for this role is $19.00/hourly. Email resume ...
Quick apply
New Castle, DE · On-site
$19/hr
Position Opening - Direct Support Professional (Program Support Specialist) Location: 61 Corporate ... Opportunities for career advancement The starting rate for this role is $19.00/hourly. Email resume ...
Nashville, TN · Remote
$16.50 - $21/hr
We are seeking dedicated and customer-focused individuals to join our team as Seasonal Chat Support ... In this role, you will handle inbound customer chats, texts, and emails --assisting with order ...
New
Nashville, TN · Remote
$16.50 - $21/hr
We are seeking dedicated and customer-focused individuals to join our team as Seasonal Chat Support ... In this role, you will handle inbound customer chats, texts, and emails --assisting with order ...
New
New Orleans, LA · Remote
$16.25 - $22.25/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
New Orleans, LA · Remote
$16.25 - $22.25/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
Indianapolis, IN · Remote
$16.75 - $23/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
Indianapolis, IN · Remote
$16.75 - $23/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
Chicago, IL · Remote
$18 - $24.75/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
Chicago, IL · Remote
$18 - $24.75/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
Anaheim, CA · Remote
$18.25 - $25/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
Anaheim, CA · Remote
$18.25 - $25/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
Passaic, NJ · Remote
$18 - $24.75/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
Passaic, NJ · Remote
$18 - $24.75/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
Miami, FL · Remote
$16.75 - $23/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
Miami, FL · Remote
$16.75 - $23/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
$17.13/hr
SAN JOSE CA 95113 Job Duration: 12+ Months Job Hourly Rate: $17.13/HR W2 As a Support Operations ... Provide email and real time chat support to Play Developers * Collaborate with cross-functional ...
$17.13/hr
SAN JOSE CA 95113 Job Duration: 12+ Months Job Hourly Rate: $17.13/HR W2 As a Support Operations ... Provide email and real time chat support to Play Developers * Collaborate with cross-functional ...
San Diego, CA · Remote
$18.50 - $25.50/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
San Diego, CA · Remote
$18.50 - $25.50/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
Kings Mills, OH · Remote
$16.50 - $22.50/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
Kings Mills, OH · Remote
$16.50 - $22.50/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
Jackson, MS · Remote
$17.50 - $22.50/hr
Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with warranty claims and general product or service inquiries * Provide clear, professional, and ...
New
Quick apply
Jackson, MS · Remote
$17.50 - $22.50/hr
Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with warranty claims and general product or service inquiries * Provide clear, professional, and ...
New
Columbus, OH · Remote
$17.50 - $22.50/hr
Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with warranty claims and general product or service inquiries * Provide clear, professional, and ...
New
Quick apply
Columbus, OH · Remote
$17.50 - $22.50/hr
Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with warranty claims and general product or service inquiries * Provide clear, professional, and ...
New
Austin, TX · Remote
$17.50 - $22.50/hr
Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with warranty claims and general product or service inquiries * Provide clear, professional, and ...
New
Quick apply
Austin, TX · Remote
$17.50 - $22.50/hr
Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with warranty claims and general product or service inquiries * Provide clear, professional, and ...
New
$15 - $20.25/hr
Refer customers to local dealers for extra support when needed. * Respond to e-mail/chat communication from leadership/customers. * Must be able to work independently, as well as within a team.
$15 - $20.25/hr
Refer customers to local dealers for extra support when needed. * Respond to e-mail/chat communication from leadership/customers. * Must be able to work independently, as well as within a team.
$14.42 - $17.18
14% of jobs
$18.62 is the 25th percentile. Wages below this are outliers.
$17.18 - $19.93
21% of jobs
$19.93 - $22.68
14% of jobs
The median wage is $22.85 / hr.
$22.68 - $25.44
18% of jobs
$27.31 is the 75th percentile. Wages above this are outliers.
$25.44 - $28.19
12% of jobs
$28.19 - $30.94
6% of jobs
$30.94 - $33.70
4% of jobs
$33.70 - $36.45
3% of jobs
$36.45 - $39.20
3% of jobs
$39.20 - $41.96
3% of jobs
$41.96 - $44.71
1% of jobs
$14
$26
$44
$15.25 - $20.75/hr
Full-time
Posted 27 days ago
We’re iPostal1 and we’re in growth mode!
This is an exciting time to join our team. Headquartered in Rockland County, N.Y., we are an established, cutting-edge leader in the digital mailbox industry. Our customer base is quickly growing and we’re looking for confident, upbeat, personable Customer Service professionals to support that growth in our Las Vegas location.
To join our customer service team, you should be comfortable supporting customers via the phone, on chat and through email, an excellent verbal and written communicator, able to think on your feet and have a positive, team-oriented attitude. If you enjoy assisting customers and want to make a career of it, this could be a great opportunity for you!
*Please note this is an in-office role. Remote work is not available.
Responsibilities:
Answer inbound calls from customers in a prompt and professional manner
Identify the type of assistance needed
Ascertain level of assistance needed to resolve inquiry and escalate when appropriate
Deliver all information in a positive, conversational, and compassionate manner to facilitate relationship development with clients
Manage customer expectations
Actively engage customers in on-line chat context
Additional duties as assigned and deemed appropriate per level including but not limited to handling escalations, team supervision, analytics and reporting
Requirements:
Active listening skills
Results oriented
Strong work ethic
Excellent verbal and written communication skills
Previous experience in a customer service-oriented role
iPostal1 is an Equal Opportunity employer and considers all applicants for employment without regard to race, color, religious creed, ancestry, religion, sex, sexual orientation, gender identity and/or expression, pregnancy, age, national origin, marital status, disability, military status, genetic information or any other category protected by law.
