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Hourly Email Chat Support Jobs (NOW HIRING)

Qode

Remote Live Chat Support Representative

CA · On-site +1

$22 - $36/hr

Solid basic computer skills, including familiarity with web browsers, email, and common office ... Additional Information Fracture Diagnostics International offers a competitive hourly pay rate ...

Qode

Remote Live Chat Support Representative

$22 - $36/hr

Solid basic computer skills, including familiarity with web browsers, email, and common office ... Additional Information Fracture Diagnostics International offers a competitive hourly pay rate ...

Qode

Remote Live Chat Support Representative

$22 - $36/hr

Solid basic computer skills, including familiarity with web browsers, email, and common office ... Additional Information Fracture Diagnostics International offers a competitive hourly pay rate ...

ScaleJet

Customer Care Specialist (phone, email, chat)

$17.50 - $23/hr

We are seeking a warm, empathetic, and resourceful Customer Care Specialist with strong experience in customer support via phone, email, and chat. The ideal candidate has a background in call centers ...

KM2 Solutions

Agent, Chat

Manchester, MD

$14.25 - $19/hr

Providing chat support is different from communicating with customers through voice or email. A successful chat support agent will need different skills to communicate with customers effectively.

Qode

Remote Live Chat Agent

$28/hr

In this crucial role, you will be the first point of contact for our valued customers and prospective clients, providing exceptional support through online chat, email, and other digital ...

Qode

Remote Live Chat Agent

$28/hr

In this crucial role, you will be the first point of contact for our valued customers and prospective clients, providing exceptional support through online chat, email, and other digital ...

Qode

Remote Live Chat Agent

OR · On-site +1

$28/hr

In this crucial role, you will be the first point of contact for our valued customers and prospective clients, providing exceptional support through online chat, email, and other digital ...

Qode

Remote Live Chat Agent

$28/hr

In this crucial role, you will be the first point of contact for our valued customers and prospective clients, providing exceptional support through online chat, email, and other digital ...

Qode

Remote Live Chat Agent

$28/hr

In this crucial role, you will be the first point of contact for our valued customers and prospective clients, providing exceptional support through online chat, email, and other digital ...

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Hourly Email Chat Support information

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How much do hourly email chat support jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for hourly email chat support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

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Hourly Email Chat Support jobs near you

Remote Live Chat Support Representative

CA • On-site, Remote

Qode
See more jobs at Qodeexternal

$22 - $36/hr

Full-time

Posted 7 days ago

Job description

Remote Live Chat Support Representative
Location: Remote, Global
Workplace Type: Remote
About the Role
Fracture Diagnostics International is actively seeking a dedicated and customer-centric Remote Live Chat Support Representative to join our dynamic team. In this crucial role, you will be the primary point of contact for our valued customers, engaging with them through our online chat platform. Your responsibilities will include providing prompt and accurate responses to inquiries, offering comprehensive assistance, and ensuring every customer interaction reflects our commitment to professionalism and exceptional service. This is an excellent opportunity for individuals who thrive in a remote work environment and possess a passion for helping others. We are looking for someone who can effectively communicate complex information in a clear and concise manner, contributing to a positive and supportive customer experience.
Key Responsibilities
  • Respond to customer inquiries and requests promptly and efficiently through the live chat interface.
  • Provide accurate, detailed, and helpful information regarding products, services, and company policies.
  • Meticulously document all customer interactions, including the nature of the inquiry, actions taken, and resolution, in our CRM system.
  • Proactively identify and resolve routine customer concerns and issues, aiming for first-contact resolution whenever possible.
  • Effectively escalate complex or unresolved issues to the appropriate department or senior team member, providing all necessary context.
  • Maintain a consistently professional, courteous, and empathetic tone in all written communications with customers.
  • Adhere to company guidelines and protocols for customer service and data privacy.
  • Collaborate with team members to share best practices and improve overall customer support quality.
  • Stay updated on product knowledge and company updates to ensure accurate information delivery.

Required Skills & Qualifications
  • High school diploma or equivalent is mandatory.
  • Exceptional written communication skills, with a strong command of grammar, spelling, and punctuation.
  • Proficiency in verbal communication, enabling clear and concise explanations.
  • Solid basic computer skills, including familiarity with web browsers, email, and common office software.
  • Demonstrated strong attention to detail to ensure accuracy in responses and documentation.
  • Proven ability to work independently and manage time effectively in a remote setting.
  • A genuine passion for customer service and a desire to help others.
  • Previous customer-service experience is highly preferred but not strictly required, as comprehensive paid training will be provided.
  • Ability to multitask and manage multiple chat conversations simultaneously.
  • A reliable internet connection and a dedicated, quiet workspace.

Additional Information
Fracture Diagnostics International offers a competitive hourly pay rate ranging from $22 to $36, commensurate with experience and qualifications. This is a full-time position requiring 40 hours per week. We are committed to the professional development of our employees and provide comprehensive paid training to ensure you are well-equipped for success. As a remote team member, you will enjoy the flexibility and work-life balance that comes with working from home. We also offer opportunities for professional growth and advancement within the company. Interested candidates are encouraged to submit a current resume and complete our online application process. We look forward to reviewing your application and potentially welcoming you to our team.

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