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Hotel Controller Jobs (NOW HIRING)

JW Marriott Savannah

Rooms Controller

Savannah, GA · On-site

Compensation Type Hourly Kessler Hotels Kessler Hospitality's portfolio of artistically inspired ... The Rooms Controller assigns hotel rooms to guests based on their reservation and unique requests ...

Avion Hospitality

Rooms Controller

Lexington, KY · On-site

Hotel Rooms Controller We are seeking a detail-oriented and organized Hotel Rooms Controller to join our dynamic hospitality team. This role is essential in ensuring the smooth operation of room ...

Avion Hospitality

Rooms Controller

Lexington, KY · On-site

Hotel Rooms Controller We are seeking a detail-oriented and organized Hotel Rooms Controller to join our dynamic hospitality team. This role is essential in ensuring the smooth operation of room ...

Arlo DC

Rooms Controller

Washington, DC · On-site

Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Room Controller. Are you someone who is passionate about people, driven by purpose, and clever in your ...

Arlo DC

Rooms Controller

Washington, DC

Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Room Controller. Are you someone whoispassionateaboutpeople,drivenby purpose, andcleverin your approach? If so keep on ...

Concord Hospitality

Rooms Controller

Duluth, GA · On-site

Description As a Rooms Controller associate at Concord Hospitality, you will be the voice of the ... Maintain complete knowledge of hotel amenities, layout, local attractions, and transportation ...

Arlo DC

Rooms Controller

Washington, DC · On-site

Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Room Controller. Are you someone whoispassionateaboutpeople,drivenby purpose, andcleverin your approach? If so keep on ...

Concord Hospitality

Rooms Controller

Duluth, GA · On-site

As a Rooms Controller associate at Concord Hospitality, you will be the voice of the hotel, providing courteous and professional service to guests while supporting front office and room service ...

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Hotel Controller information

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$54K

$90.2K

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How much do hotel controller jobs pay per year?

As of Jul 14, 2026, the average yearly pay for hotel controller in the United States is $90,161.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $110,500.00 per year, depending on experience, location, and employer.

What is the highest paying job in hotel management?

The highest paying roles in hotel management typically include general managers and regional managers, who oversee multiple properties and have extensive experience and leadership skills. These positions often require advanced degrees, certifications, and a strong understanding of financial and operational management, with salaries reaching six figures in many regions.

What are hotel controllers?

Hotel controllers are financial professionals responsible for overseeing the accounting and financial operations of a hotel or hospitality establishment. They manage budgets, prepare financial reports, ensure compliance with financial regulations, and analyze financial data to support business decisions. Hotel controllers also supervise accounting staff and often play a key role in strategic planning and cost control within the organization.

How does a Hotel Controller typically interact with other departments within the hotel?

A Hotel Controller works closely with multiple departments, such as front desk, housekeeping, sales, and food and beverage, to ensure accurate financial reporting and compliance with budgets. This collaboration often involves reviewing departmental expenses, analyzing revenue streams, and supporting managers with financial forecasts. Hotel Controllers also help department heads understand financial reports and identify areas for cost savings or revenue improvement. Regular communication and teamwork are essential, as the Controller plays a key role in aligning operational goals with financial performance.

What Does a Hotel Controller Do?

A hotel controller is a financial manager who specializes in the hospitality industry. In this career, you manage the operations of the accounts department, overseeing budgets, cash flow analysis, and audits. Hotel controllers may work in one hotel or manage the finances of a chain of hotels. They usually report to the hotel’s board of directors and CEO, and must produce regular financial reports on the current status of the hotel’s finances. They may even be expected to forecast future revenue sources.

What is the difference between Hotel Controller vs Hotel Accountant?

AspectHotel ControllerHotel Accountant
Primary ResponsibilitiesOversees financial operations, budgeting, and financial reporting for the hotelHandles day-to-day accounting tasks, bookkeeping, and transaction recording
Required CredentialsTypically a degree in accounting, finance, or hospitality management; CPA often preferredLikely to have an accounting or finance degree; CPA beneficial
Work EnvironmentSenior financial management within the hotelEntry to mid-level accounting department role
Employer & Industry UsageUsed in larger hotels and hotel chains for financial oversightCommon in hotels of all sizes for daily financial tasks

The Hotel Controller focuses on strategic financial management and oversight, while the Hotel Accountant handles routine accounting tasks. Both roles require strong accounting credentials and are essential for hotel financial health, but the Controller has a broader scope and higher-level responsibilities.

What is the highest paying job at a hotel?

The highest paying job at a hotel is typically the General Manager, who oversees all operations and can earn a six-figure salary depending on the hotel's size and location. Other high-paying roles include Director of Finance or Director of Operations, especially in large or luxury hotels. These positions often require extensive experience, leadership skills, and relevant certifications.

Is a controller a high level job?

A hotel controller is a senior management position responsible for overseeing financial operations, budgeting, and accounting within a hotel. It is generally considered a high-level role that requires experience in finance, strong analytical skills, and often a relevant certification such as CPA. The position typically reports to the general manager or executive team and involves significant responsibility and decision-making authority.

What does a controller at a hotel do?

A hotel controller is responsible for managing the financial operations of the hotel, including budgeting, accounting, financial reporting, and internal controls. They ensure accurate financial records, oversee audits, and help optimize profitability, often using accounting software and requiring strong analytical skills.

What are the key skills and qualifications needed to thrive as a Hotel Controller, and why are they important?

To thrive as a Hotel Controller, you need strong financial management, accounting expertise, and a degree in finance or accounting, often supported by a CPA or CMA certification. Proficiency with hotel property management systems (PMS), financial software like Oracle or SAP, and advanced Excel skills is typically required. Attention to detail, problem-solving, and effective communication are vital soft skills for managing budgets and collaborating with other departments. These skills ensure accurate financial reporting, regulatory compliance, and strategic decision-making critical to a hotel's profitability and operational success.
More about Hotel Controller jobs
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Hotel Controller jobs near you
Infographic showing various Hotel Controller job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 93% Full Time, 4% Part Time, 1% Temporary, and 1% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $90,161 per year, or $43.3 per hour.
Hotel Rooms Controller

Hotel Rooms Controller

Hilton Cincinnati Netherland Plaza

Cincinnati, OH • On-site

$24/hr

Full-time

Posted 18 days ago

Job description

The hotel Rooms Controller is responsible for managing room inventory, optimizing room assignments, and maximizing hotel occupancy. They act as the central communication hub between the front desk, housekeeping, and maintenance teams to guarantee a seamless guest experience and handle room requests. Review all arriving reservations and block rooms according to Hhonors status, rate plan or types of requests.


Essential Functions:

  • Possess Ability to establish and maintain effective working relationships with guests and other team members.
  • Able to keep information about incoming groups and guests confidential.
  • Knowledge of ONQR&I is preferred.
  • Ability to handle phone calls, emails, and paperwork all at the same time. Able to work in a fast paced, non-stop work environment.
  • Set up group SRPs in OnQR&I
  • Inputting rooming lists and setting up billing
  • Process advanced deposit payments and absorb unused or forfeited deposits
  • Process Internet reservations
  • Serve as a backup for the front desk
  • Perform crosschecks to look for group guests booked outside blocks
  • Research and post charges for no-shows, late cancellations, and early departures
  • Assist the sales, catering and convention services managers with group questions
  • Accurate filing of group folders and paperwork
  • Accept and return reservation calls that cannot be handled at the 1-800 number or by Streator
  • Other duties as assigned by the supervisor, such as working in other areas of the front office.
Compensation:

$20 - $24 hourly


Responsibilities:
  • Room Allocation & Upgrades: Assign incoming reservations to appropriate rooms based on guest preferences, special requests, and VIP status. Balance room types to enhance revenue opportunities.
  • Cross-Departmental Liaison: Coordinate with Housekeeping and Engineering to manage room turnover, prioritize urgent check-ins, and track "out-of-order" or "out-of-service" rooms.
  • Inventory & System Management: Use Property Management Systems (PMS) to monitor room availability, prevent overbooking, block rooms for preventive maintenance, and generate administrative reports.
  • Issue Resolution: Act as an operations dispatcher to troubleshoot room-related issues, handle check-in/pre-registration procedures, and resolve guest complaints.

Qualifications:
  • Experience: Typically requires a minimum of 2 years working in a front desk, reservations, or guest services role.
  • Technical Skills: Proficiency in hotel property management systems and reservation software.
  • Communication: Exceptional verbal and written communication skills for interacting with guests and multitasking across different hotel departments.
  • Attention to Detail: Deep knowledge of the hotel's property layout, room features, and capacity for upgrades.
  • Hilton and PEP experience preferred.

About Company

A downtown Cincinnati icon since 1931, the Netherland Plaza's authentic French Art Deco architecture and design are recognized as a National Historic Landmark. We offer three unique ballrooms and a host of adjoining, bespoke spaces to meet a variety of event needs.

We are located in the heart of the city center, just steps from theaters, museums, blue-chip corporate headquarters, and stadiums. In addition, our restaurant and lounge offer an amazing ambiance to enjoy a crafted cocktail, a small bite, or a lavish meal.