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Hospitality Jobs in Rochester, NY (NOW HIRING)

Operation Brain Freeze

Hospitality Staff

Greece, NY · On-site

$15/hr

Pay Rate: $15.00/ hour We strive to create positive memories for all our fans so we are looking for positive, energetic employees who are passionate about the Dairy Queen brand and delivering ...

Dairy Queen

Hospitality Staff

Webster, NY · On-site

$15/hr

Pay Rate: $15.00/ hour We strive to create positive memories for all our fans so we are looking for positive, energetic employees who are passionate about the Dairy Queen brand and delivering ...

Operation Brain Freeze

Hospitality Staff

Rochester, NY · On-site

$15/hr

Pay Rate: $15.00/ hour We strive to create positive memories for all our fans so we are looking for positive, energetic employees who are passionate about the Dairy Queen brand and delivering ...

Dairy Queen

Hospitality Staff

Rochester, NY · On-site

$15/hr

Pay Rate: $15.00/ hour We strive to create positive memories for all our fans so we are looking for positive, energetic employees who are passionate about the Dairy Queen brand and delivering ...

HRI Hospitality

Line Cook

Hilton, NY · On-site

$13.50 - $17/hr

Bring your passion for hospitality to Hilton Richmond Downtown, proudly managed by HRI Hospitality.

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All JobsHospitality JobsHospitality Jobs in Rochester, NY

Hospitality information

See Rochester, NY salary details

$25.2K

$56.9K

$81.9K

How much do hospitality jobs pay per year?

As of Sep 8, 2026, the average yearly pay for hospitality in Rochester, NY is $56,947.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,400.00 and $68,100.00 per year, depending on experience, location, and employer.

What is hospitality?

Hospitality refers to the friendly and generous reception and entertainment of guests, visitors, or customers. In a professional context, it encompasses a variety of services provided by hotels, restaurants, resorts, and other establishments that cater to the comfort and needs of people away from home. The hospitality industry includes roles in accommodation, food and beverage, travel, and event management, all focused on delivering excellent customer experiences. Working in hospitality typically requires strong interpersonal skills, adaptability, and a passion for service.

What is a hospitality job?

Hospitality jobs are customer service positions at hotels, restaurants, events, and other areas of the tourism industry. Opportunities vary and encompass all jobs at the locations, with employees working together to satisfy the customer’s needs. The hospitality industry includes positions such as the cleaning and serving staff at a restaurant, bouncers and equipment handlers at a concert, and the crew and captain of a cruise ship.

What are the key skills and qualifications needed to thrive in hospitality, and why are they important?

To thrive in hospitality, strong customer service skills, attention to detail, and a relevant diploma or degree in hospitality management are essential. Familiarity with property management systems (PMS), reservation software, and point-of-sale (POS) systems is typically required. Exceptional communication, teamwork, and problem-solving abilities set standout professionals apart in this field. These skills and qualities are crucial for delivering memorable guest experiences and ensuring smooth daily operations in a dynamic environment.

What are some common challenges faced in hospitality roles, and how can I best prepare to handle them?

Professionals in hospitality often encounter challenges such as managing high guest expectations, handling difficult customers, and adapting to fast-paced or unpredictable work environments. Being proactive, maintaining clear communication, and developing strong problem-solving skills can help you address these challenges effectively. Additionally, flexibility and teamwork are crucial, as you'll frequently collaborate with colleagues across different departments to ensure seamless operations and exceptional guest experiences.

What is the difference between Hospitality vs Front Desk Agent?

AspectHospitalityFront Desk Agent
Required CredentialsVaries; often includes hospitality management or customer service experienceHigh school diploma or equivalent; customer service skills
Work EnvironmentHotels, resorts, event venues, restaurantsHotels, motels, resorts, front office areas
Employer & Industry UsageBroad; includes hospitality, tourism, event managementSpecific to hotel front desk operations
Common Search & ComparisonYesYes

Hospitality is a broad industry encompassing various roles in hotels, restaurants, and event venues, focusing on guest experience and service. A Front Desk Agent is a specific role within the hospitality industry, primarily responsible for guest check-in/out, reservations, and customer service at the front desk. While hospitality covers a wide range of positions, the Front Desk Agent role is more specialized and focused on front-line guest interactions.

What are examples of jobs in hospitality?

Jobs in hospitality include roles such as hotel front desk agents, housekeepers, concierges, restaurant servers, bartenders, event coordinators, and management positions like hotel managers. These roles typically require strong customer service skills and may involve working flexible hours in hotels, restaurants, resorts, and event venues.

What are the careers in hospitality?

Careers in hospitality include roles such as hotel managers, front desk staff, housekeepers, food and beverage servers, event planners, and concierge services. These positions often require strong customer service skills, knowledge of industry software, and sometimes certifications like food safety or hospitality management. The industry offers opportunities in hotels, resorts, restaurants, event venues, and travel services.

What do you do in a hospitality job?

A hospitality job involves providing services to guests in settings such as hotels, restaurants, or event venues. Responsibilities include customer service, managing reservations, cleaning, and ensuring a positive experience, often requiring good communication skills and attention to detail.
More about Hospitality jobs

What are the most commonly searched types of Hospitality jobs in Rochester, NY?

The most popular types of Hospitality jobs in Rochester, NY are:

What are popular job titles related to Hospitality jobs in Rochester, NY?

For Hospitality jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Hospitality jobs in Rochester, NY look for?

The top searched job categories for Hospitality jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Hospitality jobs?

Cities near Rochester, NY with the most Hospitality job openings:

Hospitality jobs near you
Infographic showing various Hospitality job openings in Rochester, NY as of August 2026, with employment types broken down into 71% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $56,947 per year, or $27.4 per hour.

Hospitality Staff

Operation Brain Freeze

Greece, NY • On-site

$15/hr

Full-time

Re-posted yesterday

Job description

Pay Rate: $15.00/ hour


We strive to create positive memories for all our fans so we are looking for positive, energetic employees who are passionate about the Dairy Queen brand and delivering exceptional customer (fan) service. If you enjoy working in a fun, fast paced environment while providing exceptional customer service we would love to hear from you. Applicants should be eager to lead, do things right, be accountable, have ownership in what they do, and be able to create smiles and stories for our fans.

Job Functions:

  • Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
  • Enthusiastically greet and welcome fans to the Dairy Queen brand
  • Assist fans with menu navigation and product ingredient questions
  • Strive to exceed fan expectations and deliver fan first service through timely and quality service
  • Calmly solve fan concerns and embrace Dairy Queen's service recovery standards
  • Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members
  • Prepare treat products following restaurant, health, and safety standards and procedures
  • Create and maintain a positive, safe, clean, and inviting environment for fans and team members
  • At all times exhibit a genuine passion for excellence
  • Perform other duties as assigned by management

Requirements:

  • Communicate positively with fans and co-workers constantly during shifts
  • Work well under pressure packed situations while maintaining a great attitude
  • Comfortable standing for entire shift and able to lift 50 pounds
  • Practice established food handling procedures and meet any local health regulations
  • Exhibit good manners, proper personal hygiene and promptness
  • Have fun and maintain a positive attitude at all times!


Apply