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Hospitality Jobs in Rochester, NY (NOW HIRING)

MidTown Athletic Club

Hospitality Desk Lead

Rochester, NY · On-site

$22 - $23/hr

Midtown is looking for a Hospitality Desk Lead who will play a key role in creating a positive experience in every interaction with members and guests. This is a full-time role, based in Rochester ...

Greece Location

Store Hospitality Associate Trainee

NY · On-site

$18.75/hr

Store Hospitality Associates not only prepare food and beverages, but also transact customer purchases. Other responsibilities include, but are not limited to, adhering to safety regulations and ...

Delta Sonic

Store Hospitality Associate Trainee

NY · On-site

$18.75/hr

Store Hospitality Associates not only prepare food and beverages, but also transact customer purchases. Other responsibilities include, but are not limited to, adhering to safety regulations and ...

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All JobsHospitality JobsHospitality Jobs in Rochester, NY

Hospitality information

See Rochester, NY salary details

$25.2K

$56.9K

$81.9K

How much do hospitality jobs pay per year?

As of Jul 27, 2026, the average yearly pay for hospitality in Rochester, NY is $56,947.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,400.00 and $68,100.00 per year, depending on experience, location, and employer.

What are some common challenges faced in hospitality roles, and how can I best prepare to handle them?

Professionals in hospitality often encounter challenges such as managing high guest expectations, handling difficult customers, and adapting to fast-paced or unpredictable work environments. Being proactive, maintaining clear communication, and developing strong problem-solving skills can help you address these challenges effectively. Additionally, flexibility and teamwork are crucial, as you'll frequently collaborate with colleagues across different departments to ensure seamless operations and exceptional guest experiences.

What is hospitality?

Hospitality refers to the friendly and generous reception and entertainment of guests, visitors, or customers. In a professional context, it encompasses a variety of services provided by hotels, restaurants, resorts, and other establishments that cater to the comfort and needs of people away from home. The hospitality industry includes roles in accommodation, food and beverage, travel, and event management, all focused on delivering excellent customer experiences. Working in hospitality typically requires strong interpersonal skills, adaptability, and a passion for service.

What is an example of a hospitality job?

An example of a hospitality job is a hotel front desk agent, who greets guests, manages reservations, and handles check-ins and check-outs. These roles often require good communication skills and customer service experience, and may involve working flexible hours. Other examples include restaurant servers, housekeepers, and event coordinators within the hospitality industry.

What jobs can be considered hospitality?

Hospitality jobs include roles such as hotel front desk staff, housekeepers, restaurant servers, bartenders, concierges, event coordinators, and catering staff. These positions typically require strong customer service skills and may involve working flexible hours in hotels, restaurants, resorts, and event venues.

What Is a Hospitality Job?

Hospitality jobs are customer service positions at hotels, restaurants, events, and other areas of the tourism industry. Opportunities vary and encompass all jobs at the locations, with employees working together to satisfy the customer’s needs. The hospitality industry includes positions such as the cleaning and serving staff at a restaurant, bouncers and equipment handlers at a concert, and the crew and captain of a cruise ship.

What are the careers in hospitality?

Careers in hospitality include roles such as hotel managers, front desk staff, housekeepers, food and beverage servers, event planners, and concierge services. These positions often require strong customer service skills, teamwork, and knowledge of industry software like reservation systems. Opportunities exist in hotels, resorts, restaurants, event venues, and travel companies.

What are hospitality jobs?

Hospitality jobs include roles in hotels, restaurants, resorts, and other service establishments that focus on guest service and experience. Common positions include front desk staff, housekeepers, servers, and event coordinators, often requiring good communication skills and customer service abilities.

What is the difference between Hospitality vs Front Desk Agent?

AspectHospitalityFront Desk Agent
Required CredentialsVaries; often includes hospitality management or customer service experienceHigh school diploma or equivalent; customer service skills
Work EnvironmentHotels, resorts, event venues, restaurantsHotels, motels, resorts, front office areas
Employer & Industry UsageBroad; includes hospitality, tourism, event managementSpecific to hotel front desk operations
Common Search & ComparisonYesYes

Hospitality is a broad industry encompassing various roles in hotels, restaurants, and event venues, focusing on guest experience and service. A Front Desk Agent is a specific role within the hospitality industry, primarily responsible for guest check-in/out, reservations, and customer service at the front desk. While hospitality covers a wide range of positions, the Front Desk Agent role is more specialized and focused on front-line guest interactions.

What are the key skills and qualifications needed to thrive in hospitality, and why are they important?

To thrive in hospitality, strong customer service skills, attention to detail, and a relevant diploma or degree in hospitality management are essential. Familiarity with property management systems (PMS), reservation software, and point-of-sale (POS) systems is typically required. Exceptional communication, teamwork, and problem-solving abilities set standout professionals apart in this field. These skills and qualities are crucial for delivering memorable guest experiences and ensuring smooth daily operations in a dynamic environment.
More about Hospitality jobs
What are the most commonly searched types of Hospitality jobs in Rochester, NY? The most popular types of Hospitality jobs in Rochester, NY are:
What are popular job titles related to Hospitality jobs in Rochester, NY? For Hospitality jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Hospitality jobs in Rochester, NY look for? The top searched job categories for Hospitality jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Hospitality jobs? Cities near Rochester, NY with the most Hospitality job openings:
Hospitality jobs near you
Infographic showing various Hospitality job openings in Rochester, NY as of July 2026, with employment types broken down into 71% Full Time, 28% Part Time, and 1% Temporary. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $56,947 per year, or $27.4 per hour.
Hospitality Associate | Full Time | Clifton Springs Hospital

Hospitality Associate | Full Time | Clifton Springs Hospital

Rochester Regional Health

Clifton Springs, NY

$16.25 - $18/hr

Full-time

Posted 7 days ago

Rochester Regional Health rating

7.3

Company rating: 7.3 out of 10

Based on 218 frontline employees who took The Breakroom Quiz

305th of 890 rated healthcare providers

Job description

Job Title: Hospitality Office Associate (Food Tray Delivery)
Department: Food and Nutrition Services
Location: Clifton Springs HospitalAddress: 2 Coulter Road, Clifton Springs, NY
Hours Per Week: 37.5
Schedule: Candidate should be available for both 6:30am to 2:30pm or 11:30am to 7:30pm shifts with Alternating Weekends

Position Summary

Responsible for the functions of the diet office and hospitality services which includes the organization and input of patient/resident menus to ensure accuracy of diet orders, timeliness of meal delivery and facilitates interdepartmental coordination.

Key Responsibilities

The employee must consistently demonstrate the following essential functions:

Acts as a Liaison between Food Services and all other departments with respect to patient meals and diets.
Delivery of meals and nourishments according to established patient identification policies and procedures.
Assist with all activities related to meal services.
Knowledge of fluid restrictions, tube feeding, diet orders and standards for restricted diets.
Ability to transfer medical record information into menu software to ensure diet, allergies and modifiers are processed accurately.
Communicates patient needs and concerns with patients, families, and clinical staff.
Maintain a positive representation of Food and Nutrition Services through professionalism, hygiene and uniform.
Record and maintain unit refrigerator temperature logs according to facility standards.
Answer and log all incoming calls to the nutrition office.
Maintain the highest level of customer service as outlined by department and RRH Standards.
Generate reports, tallies, calorie counts, nourishment labels, tray tickets, etc. and process information within established time frames.
Responsible for accurate delivery and filling of supplies to units as required.
Maintain work areas in a safe and orderly manner.
Responsible for attending and retaining all staff meetings and in-service training.
May be responsible for daily back up of menu software.
Perform other duties as assigned within the department.


Desired Attributes:
Ability to read, write and communicate effectively in English.
Knowledge of food safety and sanitation preferred.

Minimum Qualifications:
None

Required Licensure/Certification Skills:
None

Rochester Regional Health System is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran

EDUCATION:

LICENSES / CERTIFICATIONS:

PHYSICAL REQUIREMENTS:

M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee's physician or delegate will be considered for accommodations.

PAY RANGE:

$16.25 - $18.00

CITY:

Clifton Springs

POSTAL CODE:

14432

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

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