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Hospitality Representative Jobs (NOW HIRING)

The Athelstan Club

Mini Golf Representative

Elberta, AL · On-site

Position Summary The Mini Golf Representative is responsible for providing an outstanding guest experience while supporting the day-to-day operations of the mini golf facility. This role assists with ...

Archer Daniels Midland

CMS Settlement Rep - Decatur, IL This is a full-time Non-Exempt position General The Global Business Services Settlement Department has an opportunity for the right candidate to become part of a team ...

Tulalip Casino

QCC/ONE CLUB REP

Marysville, WA

JOB SUMMARY: Dedicated to serving the guests of the casino at the Club desk and on the gaming floor, providing a positive impression and the best possible service to the QCC guests.EDUCATION: High ...

TGI Fridays - 64301

To Go Pro

Nottingham, MD · On-site

$15/hr

Shift Supervisor Description: A TGI Fridays To Go Pro/Specialist presents a positive first impression of TGI Fridays friendliness, excellent service, and high standards. The To Go Pro also greets ...

TGI Fridays - 64201

To Go Pro

Herndon, VA

$9/hr

Shift Supervisor Description: A TGI Fridays To Go Pro/Specialist presents a positive first impression of TGI Fridays friendliness, excellent service, and high standards. The To Go Pro also greets ...

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Hospitality Representative information

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How much do hospitality representative jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for hospitality representative in the United States is $20.85, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.19 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Hospitality Representative, and why are they important?

To thrive as a Hospitality Representative, you need strong customer service skills, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with property management systems (PMS), reservation software, and point-of-sale (POS) systems is typically required. Excellent communication, patience, and a positive attitude help individuals stand out in guest interactions. These skills ensure memorable guest experiences, efficient operations, and the ability to resolve issues promptly in a hospitality environment.

What are Hospitality Representatives?

Hospitality Representatives are professionals who serve as the main point of contact between guests and a hospitality organization, such as a hotel, resort, or event venue. They are responsible for welcoming guests, addressing their needs and concerns, providing information about services and amenities, and ensuring a positive guest experience. Hospitality Representatives often handle check-ins and check-outs, coordinate with other staff to fulfill guest requests, and resolve any issues promptly to maintain high levels of satisfaction. Their role is vital to the overall reputation and success of hospitality businesses.

What are some common challenges faced by Hospitality Representatives, and how can they be effectively managed?

Hospitality Representatives often encounter challenges such as managing high guest volumes during peak times, handling difficult or dissatisfied customers, and balancing multiple tasks simultaneously. Effective time management, strong communication skills, and a calm, solution-oriented approach are essential to overcome these situations. Additionally, collaborating closely with other team members ensures smooth operations and enhances guest satisfaction, creating a positive work environment.

What is the difference between Hospitality Representative vs Customer Service Agent?

AspectHospitality RepresentativeCustomer Service Agent
CredentialsHigh school diploma or equivalent; hospitality certificationsHigh school diploma or equivalent; customer service training
Work EnvironmentHotels, resorts, travel agenciesCall centers, retail, service desks
Employer & IndustryHospitality industry, travel sectorVarious industries including retail and telecom
Common Search & ComparisonCustomer interaction, guest servicesCustomer support, issue resolution

Hospitality Representatives primarily focus on guest services within the hospitality industry, handling reservations, check-ins, and guest inquiries. Customer Service Agents provide support across various industries, assisting customers via phone or in person. While both roles involve customer interaction, Hospitality Representatives specialize in hospitality-specific services, whereas Customer Service Agents handle broader customer support tasks.

Who are the top companies hiring for Hospitality Representative jobs? The top employers for Hospitality Representative jobs are:
What states have the most Hospitality Representative jobs? States with the most job openings for Hospitality Representative jobs include:
What are popular job titles related to Hospitality Representative jobs? For Hospitality Representative jobs, the most frequently searched job titles are:
Hospitality Representative jobs near you
Infographic showing various Hospitality Representative job openings in the United States as of July 2026, with employment types broken down into 70% Full Time, 29% Part Time, and 1% Temporary. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $43,359 per year, or $20.8 per hour.
Mini Golf Representative

Mini Golf Representative

The Athelstan Club

Elberta, AL • On-site

Full-time

Posted 8 days ago

Job description

Position Summary

The Mini Golf Representative is responsible for providing an outstanding guest experience while supporting the day-to-day operations of the mini golf facility. This role assists with opening and closing procedures, customer service, cash handling, maintaining the course and facility, and ensuring a fun, safe, and welcoming environment for all guests. The ideal candidate is friendly, dependable, organized, and able to work independently while helping the team operate efficiently.

Essential Responsibilities
  • Welcome guests and provide exceptional customer service.
  • Explain course rules, pricing, promotions, and answer guest questions.
  • Open and close the facility following established procedures.
  • Monitor the mini golf course to ensure cleanliness, safety, and proper guest conduct.
  • Assist with inventory, stocking retail items, snacks, and beverages.
  • Address guest concerns professionally and resolve issues in a courteous manner.
  • Support scheduling needs by coordinating daily operations and assisting team members as needed.
  • Help train new employees on customer service standards, operating procedures, and safety guidelines.
  • Ensure company policies and safety procedures are followed at all times.
  • Communicate operational issues or maintenance needs to ownership or upper management.
  • Assist with special events, birthday parties, group outings, and promotional activities.
  • Perform other duties as assigned to support daily operations.
Preferred Skills
  • Leadership or team lead experience is a plus.
  • Excellent problem-solving and organizational skills.
  • Positive attitude with a commitment to delivering exceptional guest experiences.
  • Ability to multitask in a fast-paced environment.

 

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