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Hospitality Representative Jobs (NOW HIRING)

Medical City Denton

FNS Hospitality Rep

Denton, TX · On-site

FNS Hospitality Rep Job Summary and Qualifications A Food and Nutrition hospitality representative in our Food and Nutrition Services department may perform assigned duties in one or more of the ...

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How much do hospitality representative jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for hospitality representative in the United States is $20.85, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.19 per hour, depending on experience, location, and employer.

What is a hospitality representative?

Hospitality Representatives are professionals who serve as the main point of contact between guests and a hospitality organization, such as a hotel, resort, or event venue. They are responsible for welcoming guests, addressing their needs and concerns, providing information about services and amenities, and ensuring a positive guest experience. Hospitality Representatives often handle check-ins and check-outs, coordinate with other staff to fulfill guest requests, and resolve any issues promptly to maintain high levels of satisfaction. Their role is vital to the overall reputation and success of hospitality businesses.

What are the key skills and qualifications needed to thrive as a hospitality representative?

To thrive as a Hospitality Representative, you need strong customer service skills, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with property management systems (PMS), reservation software, and point-of-sale (POS) systems is typically required. Excellent communication, patience, and a positive attitude help individuals stand out in guest interactions. These skills ensure memorable guest experiences, efficient operations, and the ability to resolve issues promptly in a hospitality environment.

What are some common challenges faced by hospitality representatives, and how can they be effectively managed?

Hospitality Representatives often encounter challenges such as managing high guest volumes during peak times, handling difficult or dissatisfied customers, and balancing multiple tasks simultaneously. Effective time management, strong communication skills, and a calm, solution-oriented approach are essential to overcome these situations. Additionally, collaborating closely with other team members ensures smooth operations and enhances guest satisfaction, creating a positive work environment.

What is the difference between Hospitality Representative vs Customer Service Agent?

AspectHospitality RepresentativeCustomer Service Agent
CredentialsHigh school diploma or equivalent; hospitality certificationsHigh school diploma or equivalent; customer service training
Work EnvironmentHotels, resorts, travel agenciesCall centers, retail, service desks
Employer & IndustryHospitality industry, travel sectorVarious industries including retail and telecom
Common Search & ComparisonCustomer interaction, guest servicesCustomer support, issue resolution

Hospitality Representatives primarily focus on guest services within the hospitality industry, handling reservations, check-ins, and guest inquiries. Customer Service Agents provide support across various industries, assisting customers via phone or in person. While both roles involve customer interaction, Hospitality Representatives specialize in hospitality-specific services, whereas Customer Service Agents handle broader customer support tasks.

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What states have the most Hospitality Representative jobs?

States with the most job openings for Hospitality Representative jobs include:

What are popular job titles related to Hospitality Representative jobs?

For Hospitality Representative jobs, the most frequently searched job titles are:

Hospitality Representative jobs near you
Infographic showing various Hospitality Representative job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 64% Physical, 1% Hybrid, and 35% Remote job distribution, with an average salary of $43,359 per year, or $20.8 per hour.

FNS Hospitality Rep

Medical City Denton

Denton, TX • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Medical City Healthcare rating

6.5

Company rating: 6.5 out of 10

Based on 136 frontline employees who took The Breakroom Quiz

611th of 895 rated healthcare providers

Job description

Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below: FNS Hospitality Rep 

Job Summary and Qualifications

A Food and Nutrition hospitality representative in our Food and Nutrition Services department may perform assigned duties in one or more of the following areas: Cafeteria Server, Catering, Cold Production, Porter, Tray line Support, Late Tray Delivery, Storeroom Clerk and/or Floor Stock Attendant. All FANS team members adhere to food safety, food handling, and sanitation procedures. The hospital dining schedule features hours and shifts that create a great work- life balance. Your food service experience and commitment to service, safety and professionalism will contribute to a positive experience for our patients, visitors, and colleagues.

What You Will Do In This Role 

· You will accurately and efficiently assemble and portion meals for various populations across the lifespan.

· You will maintain and update menus prior to each meal time.

· You will visit patients as directed to take food orders and deliver meals.

· You will interpret food preferences and contact dietitians as needed.

· You will receive, store and maintain food and office supplies in an orderly and sanitary manner.

· You will complete all other duties as assigned. 

What qualifications you will need:

· Hospital food service experience desired, but not required. 

· Candidates currently pursuing a degree in nutrition or dietetics are encouraged to apply. 

· Food Handlers Permit, or ServSafe Food Protection Manager must be obtained within 30 days of employment start date

    Benefits

    Medical City Denton, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

    • Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
    • Wellbeing support, including free counseling and referral services
    • Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
    • Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
    • Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
    • Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

    Learn more about Employee Benefits

    Note: Eligibility for benefits may vary by location.

    HCA Healthcare has been named one of the World’s Most Ethical Companies by Ethisphere Institute for ten consecutive years (2010-2019). In 2019, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.


    "There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
    HCA Healthcare Co-Founder

    If you find this opportunity compelling, we encourage you to apply for our FNS Hospitality Rep opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing - apply today!

    We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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