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Hospitality Representative Jobs (NOW HIRING)

Hospitality

Dallas, TX ยท On-site

Our Marketing and Hospitality Assistants are responsible for marketing and spreading the word about our services to the community. The perfect candidate is someone who can create new referral sources ...

Are you a hospitality professional looking for a rewarding role with little to no nights, weekends, or holiday shifts? Bring your passion for service to a prestigious law firm as a Hospitality ...

We are a premier fondue restaurant located in Maple Shade At the Melting Pot, fondue truly becomes a memorable dining experience where guests can dip into something different - and discover all the ...

QCC/ONE CLUB REP

WA ยท On-site

$18.56 - $20.88/hr

Job Title QCC/ONE CLUB REP Location Quil Ceda Creek Casino - Tulalip, WA 98271 US (Primary) Category Marketing Rate of Pay $18.56 - $20.88 per hour Job Type Full-time JOB SUMMARY: Dedicated to ...

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Hospitality Representative information

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How much do hospitality representative jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for hospitality representative in the United States is $20.85, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.19 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Hospitality Representative, and why are they important?

To thrive as a Hospitality Representative, you need strong customer service skills, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with property management systems (PMS), reservation software, and point-of-sale (POS) systems is typically required. Excellent communication, patience, and a positive attitude help individuals stand out in guest interactions. These skills ensure memorable guest experiences, efficient operations, and the ability to resolve issues promptly in a hospitality environment.

What are Hospitality Representatives?

Hospitality Representatives are professionals who serve as the main point of contact between guests and a hospitality organization, such as a hotel, resort, or event venue. They are responsible for welcoming guests, addressing their needs and concerns, providing information about services and amenities, and ensuring a positive guest experience. Hospitality Representatives often handle check-ins and check-outs, coordinate with other staff to fulfill guest requests, and resolve any issues promptly to maintain high levels of satisfaction. Their role is vital to the overall reputation and success of hospitality businesses.

What are some common challenges faced by Hospitality Representatives, and how can they be effectively managed?

Hospitality Representatives often encounter challenges such as managing high guest volumes during peak times, handling difficult or dissatisfied customers, and balancing multiple tasks simultaneously. Effective time management, strong communication skills, and a calm, solution-oriented approach are essential to overcome these situations. Additionally, collaborating closely with other team members ensures smooth operations and enhances guest satisfaction, creating a positive work environment.

What is the difference between Hospitality Representative vs Customer Service Agent?

AspectHospitality RepresentativeCustomer Service Agent
CredentialsHigh school diploma or equivalent; hospitality certificationsHigh school diploma or equivalent; customer service training
Work EnvironmentHotels, resorts, travel agenciesCall centers, retail, service desks
Employer & IndustryHospitality industry, travel sectorVarious industries including retail and telecom
Common Search & ComparisonCustomer interaction, guest servicesCustomer support, issue resolution

Hospitality Representatives primarily focus on guest services within the hospitality industry, handling reservations, check-ins, and guest inquiries. Customer Service Agents provide support across various industries, assisting customers via phone or in person. While both roles involve customer interaction, Hospitality Representatives specialize in hospitality-specific services, whereas Customer Service Agents handle broader customer support tasks.

Who are the top companies hiring for Hospitality Representative jobs? The top employers for Hospitality Representative jobs are:
What states have the most Hospitality Representative jobs? States with the most job openings for Hospitality Representative jobs include:
Infographic showing various Hospitality Representative job openings in the United States as of July 2026, with employment types broken down into 70% Full Time, 29% Part Time, and 1% Temporary. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $43,359 per year, or $20.8 per hour.

Full-time

Re-posted 16 days ago


Job description

Are you a self-motivated, outgoing and have a friendly personality with an excitement to meet new people?
Our Marketing and Hospitality Assistants are responsible for marketing and spreading the word about our services to the community. The perfect candidate is someone who can create new referral sources by establishing relationships with our patients.
Duties and Responsibilities:
โ€ข Setting up and breaking down information center
โ€ข Passing out information pamphlets
โ€ข Greeting and opening the door for new and returning patient
โ€ข Introducing new and returning patients to your friends and co-workers
โ€ข Creating a fun entertaining atmosphere inside the office
โ€ข Increasing patient referrals and building relationships with new referral sources
โ€ข Set up and attend community events
โ€ข Build relationships with the nearby schools & community centers in the area
Ability to:
โ€ข Introduce yourself and communicate effectively
โ€ข Attend community and marketing events
โ€ข Establish and maintain supportive and effective working relationships
Requirements
โ€ข Smiling, happy, friendly & outgoing personality
โ€ข Bilingual is a must