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Hospitality Representative Jobs (NOW HIRING)

Torre Vista Dental PA

Hospitality

Dallas, TX · On-site

Our Marketing and Hospitality Assistants are responsible for marketing and spreading the word about our services to the community. The perfect candidate is someone who can create new referral sources ...

Torre Vista Dental PA

Hospitality

Dallas, TX · On-site

Our Marketing and Hospitality Assistants are responsible for marketing and spreading the word about our services to the community. The perfect candidate is someone who can create new referral sources ...

The Rockridge Group

Front Desk Administrator

Baltimore, MD

$16.25 - $21.25/hr

CLIENT SERVICES/HOSPITALITY REPRESENTATIVE LOCATION: BALTIMORE Major New Jersey law firm with multiple regional office locations seeks a full-time Client Services/Hospitality Representative (Monday ...

Compass Group

Hospitality Manager

Washington, DC · On-site

$85K - $90K/yr

This position serves as the primary on-site hospitality representative and is responsible for creating a welcoming, organized, and service-focused experience for employees, guests, and clients. The ...

K2services

Hospitality Supervisor

Washington, DC

$68K/yr

Act as the primary onsite hospitality representative, delivering exceptional customer service and resolving guest requests promptly and professionally. * Conduct regular inspections of meeting rooms ...

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Hospitality Representative information

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How much do hospitality representative jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for hospitality representative in the United States is $20.85, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.19 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a hospitality representative?

To thrive as a Hospitality Representative, you need strong customer service skills, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with property management systems (PMS), reservation software, and point-of-sale (POS) systems is typically required. Excellent communication, patience, and a positive attitude help individuals stand out in guest interactions. These skills ensure memorable guest experiences, efficient operations, and the ability to resolve issues promptly in a hospitality environment.

What is a hospitality representative?

Hospitality Representatives are professionals who serve as the main point of contact between guests and a hospitality organization, such as a hotel, resort, or event venue. They are responsible for welcoming guests, addressing their needs and concerns, providing information about services and amenities, and ensuring a positive guest experience. Hospitality Representatives often handle check-ins and check-outs, coordinate with other staff to fulfill guest requests, and resolve any issues promptly to maintain high levels of satisfaction. Their role is vital to the overall reputation and success of hospitality businesses.

What are some common challenges faced by hospitality representatives, and how can they be effectively managed?

Hospitality Representatives often encounter challenges such as managing high guest volumes during peak times, handling difficult or dissatisfied customers, and balancing multiple tasks simultaneously. Effective time management, strong communication skills, and a calm, solution-oriented approach are essential to overcome these situations. Additionally, collaborating closely with other team members ensures smooth operations and enhances guest satisfaction, creating a positive work environment.

What is the difference between Hospitality Representative vs Customer Service Agent?

AspectHospitality RepresentativeCustomer Service Agent
CredentialsHigh school diploma or equivalent; hospitality certificationsHigh school diploma or equivalent; customer service training
Work EnvironmentHotels, resorts, travel agenciesCall centers, retail, service desks
Employer & IndustryHospitality industry, travel sectorVarious industries including retail and telecom
Common Search & ComparisonCustomer interaction, guest servicesCustomer support, issue resolution

Hospitality Representatives primarily focus on guest services within the hospitality industry, handling reservations, check-ins, and guest inquiries. Customer Service Agents provide support across various industries, assisting customers via phone or in person. While both roles involve customer interaction, Hospitality Representatives specialize in hospitality-specific services, whereas Customer Service Agents handle broader customer support tasks.

More about Hospitality Representative jobs
Who are the top companies hiring for Hospitality Representative jobs? The top employers for Hospitality Representative jobs are:
What states have the most Hospitality Representative jobs? States with the most job openings for Hospitality Representative jobs include:
What are popular job titles related to Hospitality Representative jobs? For Hospitality Representative jobs, the most frequently searched job titles are:
Hospitality Representative jobs near you
Infographic showing various Hospitality Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $43,359 per year, or $20.8 per hour.

Hospitality Representative - Per Diem - Day

Hackensack Meridian Health

Edison, NJ • On-site

$17.51/hr

Per diem

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

Hackensack Meridian Health rating

7.8

Company rating: 7.8 out of 10

Based on 361 frontline employees who took The Breakroom Quiz

132nd of 887 rated healthcare providers

Job description

Overview
Our team members are the heart of what makes us better.
At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community.
Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.
This is a routine manual labor position associated with the daily cleaning of the medical center. Typical routine duties include, but are not restricted to: cleaning restrooms, removing trash, dusting, damp wiping, spot cleaning, spot mopping, pick up of dry and wet spills, sweeping, vacuuming, cleaning mirrors/glass, making beds, polishing furniture and metal, replenishing paper, soap and plastic supplies.
Responsibilities
A day in the life of a Hospitality Representative at Hackensack Meridian Health includes:
  • Ancillary Areas: Daily cleaning of one or more of the following areas: Office Space, Waiting Areas and/or Outside Buildings. In high volume areas (particularly all bathrooms and the Emergency Room), cleaning is required two to three times daily.
  • Daily Room Cleaning and Discharge Room Cleaning: Daily cleaning of discharge rooms following 10 step cleaning process. May be required to respond immediately to page for discharge cleaning. Terminal cleaning required in rooms for patients who had precautions.
  • Floor Care Tech: Dust-mop and sweep floors. Vacuum and bonnet carpet. Strip and refinish floors.
  • Scripting, EPIC System, and Communication: Responds to the EPIC system to receive tasks. Uses phone to update status to indicate if task has been started or completed.
  • Trash Removal: Remove, cover and wash all trash containers as designated by the Team Leader.
  • Other duties and/or projects as assigned.
  • Adheres to HMH Organizational competencies and standards of behavior.

Qualifications
Education, Knowledge, Skills and Abilities Required:
  • Such training and experience as may be gained through training schools, and some experience in performing cleaning work and/or other manual labor experience. Must have the willingness and experience to give exceptional job performance.

Education, Knowledge, Skills and Abilities Preferred:
  • High School diploma, general equivalency diploma (GED), and/or GED equivalent programs preferred, willing to consider related experience in lieu of diploma/GED.

If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!
Starting Minimum Rate
Minimum rate of $17.51 Hourly
Job Posting Disclosure
HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package.
The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to:
Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness.
Experience: Years of relevant work experience.
Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training.
Skills: Demonstrated proficiency in relevant skills and competencies.
Geographic Location: Cost of living and market rates for the specific location.
Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization.
Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered.
Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts.
In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.

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