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Intake Coordinator / Office Manager - Home Health

North Hollywood, CA · On-site

$23 - $26/hr

About the Role Home Health Agency is seeking an experienced Intake Coordinator/Office Manager to manage referrals, insurance verification, and patient onboarding. This role ensures timely, compliant ...

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How much do home health intake coordinator jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for home health intake coordinator in the United States is $21.23, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.56 per hour, depending on experience, location, and employer.

What are some common challenges faced by home health intake coordinators and how can they be addressed?

Home Health Intake Coordinators often encounter challenges such as managing high volumes of referrals, ensuring accurate documentation, and coordinating communication among patients, families, and healthcare providers. Staying organized and developing strong time management skills are key to handling these demands efficiently. Utilizing electronic health records and maintaining clear communication with team members can help streamline the intake process and reduce errors. Building strong relationships with referral sources and staying updated on regulatory requirements also contribute to success in this role.

What does it take to be a home health intake coordinator?

A home health intake coordinator typically needs strong organizational and communication skills, knowledge of healthcare documentation, and familiarity with electronic health record systems. A high school diploma or equivalent is usually required, and some roles may prefer or require additional certifications or experience in healthcare administration or nursing. Attention to detail and the ability to coordinate between patients, providers, and insurance companies are essential for success in this role.

What are the key skills and qualifications needed to thrive as a home health intake coordinator?

To thrive as a Home Health Intake Coordinator, you need a solid understanding of healthcare administration, patient intake processes, and often a background in nursing or medical office management. Familiarity with electronic medical records (EMR) systems, insurance verification tools, and scheduling software is typically required. Strong organizational skills, attention to detail, and effective communication are essential soft skills to ensure seamless coordination between patients, clinicians, and referral sources. These skills and qualities are crucial for accurately processing referrals, ensuring regulatory compliance, and supporting high-quality patient care transitions.

What does a home health intake coordinator do?

A home health intake coordinator manages the initial patient intake process for home health services, including verifying insurance, collecting patient information, and coordinating with healthcare providers. They ensure all necessary documentation is complete and schedule assessments or visits, often using electronic health record systems. Strong communication and organizational skills are essential for this role.

What is a home health intake coordinator?

Home Health Intake Coordinators manage the process of admitting new patients into home health care services. They gather and verify patient information, coordinate with healthcare providers, ensure all necessary documentation is complete, and help schedule initial visits. Their role is crucial in ensuring a smooth transition for patients from hospitals or clinics to home care, facilitating communication between patients, families, and clinical staff. They also verify insurance coverage and help address any questions patients or families may have about the home health process.
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Home Health Intake Coordinator jobs near you
Infographic showing various Home Health Intake Coordinator job openings in the United States as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 83% In-person, and 17% Remote job distribution, with an average salary of $44,160 per year, or $21.2 per hour.

Intake Coordinator II - Home Health

SENIOR CARE SOLUTIONS GROUP

Boca Raton, FL • On-site

$16.75 - $22.75/hr

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Intake Coordinator II

Senior Care Solutions
Job Type: Full-Time | Monday–Friday

Advance Your Career with Senior Care Solutions!

Senior Care Solutions is a growing Medicare-certified home health agency dedicated to delivering exceptional, patient-centered care throughout South Florida. We are seeking an experienced Intake Coordinator II to join our team and play a key role in ensuring patients receive timely, seamless access to home health services.

This position is ideal for an organized, detail-oriented healthcare professional with experience in home health intake, insurance verification, and coordinating admissions in a fast-paced environment.

Position Summary

The Intake Coordinator II is responsible for managing the full intake process from referral receipt through admission. This includes verifying insurance eligibility, obtaining physician orders and required documentation, coordinating admissions, and maintaining communication with referral sources, clinicians, and patients to ensure an efficient and compliant intake process.

Responsibilities
  • Manage the complete referral and intake process from referral acceptance through patient admission.
  • Verify Medicare, commercial insurance, and other payer eligibility and benefits.
  • Obtain physician orders, face-to-face documentation, and all required clinical documentation.
  • Review referrals for accuracy, completeness, and Medicare compliance.
  • Coordinate Start of Care scheduling with Clinical Managers and field clinicians.
  • Communicate with hospitals, physician offices, case managers, discharge planners, and referral partners regarding referral status.
  • Collaborate with the Intake Coordinator I team to ensure referrals are processed efficiently and prioritized appropriately.
  • Work closely with scheduling, clinical leadership, and field staff to facilitate timely patient admissions.
  • Maintain accurate and timely documentation within the electronic medical record (EMR).
  • Identify and resolve issues that may delay admissions while escalating concerns when appropriate.
  • Ensure compliance with Medicare Conditions of Participation, agency policies, HIPAA, and all regulatory requirements.
  • Assist with training and mentoring new Intake Coordinators as needed.
  • Perform additional intake and administrative duties assigned by leadership.
  • High school diploma or equivalent required; Associate's or Bachelor's degree preferred.
  • 1+ year of home health intake, admissions, referral management, or related healthcare coordination experience.
  • Medicare Home Health experience strongly preferred.
  • Experience verifying insurance benefits and obtaining physician orders.
  • Knowledge of Medicare regulations and home health documentation requirements.
  • Excellent communication, customer service, and relationship-building skills.
  • Strong organizational skills with the ability to manage multiple referrals simultaneously.
  • Proficient in Microsoft Office and electronic medical record (EMR) systems.
  • Experience with WellSky/Kinnser is highly preferred.
What We Offer
  • Health, Dental, and Vision Insurance
  • 401(k)
  • Paid Time Off
  • Paid Holidays
  • Ongoing training and professional development
  • Opportunities for career advancement within the Intake Department
  • Supportive leadership and collaborative work environment
Why Join Senior Care Solutions?

At Senior Care Solutions, we understand that every referral represents a patient in need of quality care. As an Intake Coordinator II, you'll play a vital role in ensuring patients transition smoothly from referral to admission while supporting our clinicians, referral partners, and community.

If you're passionate about healthcare operations, thrive in a fast-paced environment, and enjoy making a meaningful impact behind the scenes, we'd love to hear from you.

Senior Care Solutions is an Equal Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status.

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