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Helpdesk Operator Jobs (NOW HIRING)

Develop, document, and update standard operating procedures (SOPs) and knowledge base articles for common issues. * Train, coach, and mentor helpdesk staff on technical skills, customer service ...

Helpdesk Support

Washington, DC · On-site

$23.25 - $31.75/hr

The demonstrated ability to follow standard operating procedures and processes is essential. The ... help desk support with previous experience opening and maintaining help desk cases via CA Service ...

Plant Helper - Crane Operator

Gallatin, TN · On-site

$16.50 - $18.75/hr

Job Posting Title Plant Helper - Crane Operator Summary Responsible for safe crane operations and transportation of molten metal and processed/finished material. Follow all Hoeganaes safety, quality ...

Forklift Operator / Yard Helper Ring's End, Inc. is calling all motivated candidates who are interested in a full-time Forklift Operator / Yard Helper position in the Darien , CT area to help assist ...

Forklift Operator / Yard Help

Darien, CT · On-site

$17.75 - $20.75/hr

Forklift Operator / Yard Helper Ring's End, Inc. is calling all motivated candidates who are interested in a full-time Forklift Operator / Yard Helper position in the Darien , CT area to help assist ...

Forklift Operator / Yard Help

South Salem, NY · On-site

$17.25 - $20.25/hr

Forklift Operator / Yard Helper Ring's End, Inc. is calling all motivated candidates who are interested in a full-time Forklift Operator / Yard Helper position in the Lewisboro , NY area to help ...

Forklift Operator / Yard HelperRing's End, Inc. is calling all motivated candidates who are interested in a full-time Forklift Operator / Yard Helper position in the Wilton, CT area to help assist ...

Forklift Operator / Yard Helper Ring's End, Inc. is calling all motivated candidates who are interested in a full-time Forklift Operator / Yard Helper position in the Niantic, CT area to help assist ...

Helpdesk Engineer

Waipahu, HI · On-site

$61K - $141K/yr

... and operating complex delivery environments across various DoW clients . You'll e mbrace an ... You'll m anage daily or recurring help desk priorities and communicate summary to leadership . Work ...

Helpdesk Technician

Annapolis Junction, MD · On-site

$55.38 - $75.97/hr

You'll help clients overcome tough challenges through monitoring and performance management. Your ... Experience configuring and managing UNIX and Windows operating systems and installs/loads operating ...

Helpdesk Specialist We are seeking an experienced Helpdesk / Desktop Support Specialist to join a ... Provide technical expertise on Microsoft products, including Microsoft Office, Windows operating ...

Showing results 41-60

Helpdesk Operator information

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$8

$20

$33

How much do helpdesk operator jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for helpdesk operator in the United States is $20.70, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $27.64 per hour, depending on experience, location, and employer.

What is the difference between Helpdesk Operator vs Customer Support Specialist?

AspectHelpdesk OperatorCustomer Support Specialist
CredentialsBasic IT certifications often preferredCustomer service training or certifications
Work EnvironmentHelpdesk or IT support centers, remote optionsCall centers, online chat, in-person support
Industry UsageIT, tech companies, service providersRetail, telecom, software companies
Common Search IntentTechnical support, troubleshootingCustomer satisfaction, issue resolution

Helpdesk Operators primarily focus on technical troubleshooting and IT support, often requiring basic certifications. Customer Support Specialists handle broader customer interactions, emphasizing communication skills and customer satisfaction. While both roles involve assisting clients, Helpdesk Operators are more technical, whereas Customer Support Specialists focus on service quality.

How hard is it to get a helpdesk operator job?

Securing a helpdesk operator position typically requires basic technical knowledge, good communication skills, and sometimes a relevant certification such as CompTIA A+. Entry-level roles are accessible to those with a high school diploma or equivalent, and prior experience is not always necessary, though familiarity with ticketing systems and troubleshooting can improve chances. Competition varies by location and industry demand, but overall, it is generally achievable with the right skills and preparation.

What qualifications do I need for a helpdesk operator?

Helpdesk operators typically need a high school diploma or equivalent, along with strong communication and problem-solving skills. Technical knowledge of computer systems, operating systems, and common software is often required, and certifications such as CompTIA A+ can be beneficial. Prior customer service experience and familiarity with ticketing systems are also valuable.
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What states have the most Helpdesk Operator jobs?

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What are popular job titles related to Helpdesk Operator jobs?

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Infographic showing various Helpdesk Operator job openings in the United States as of August 2026, with employment types broken down into 37% Full Time, 61% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $43,050 per year, or $20.7 per hour.

Helper/Operator - 1st & 3rd Shift | Full Benefits Day 1 + PromoteFromWithin Culture

Rome, NY

WORTHINGTON STEEL
1 - 5K employees

$54K - $65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago


Worthington Steel rating

8.4

Company rating: 8.4 out of 10

Based on 30 frontline employees who took The Breakroom Quiz


Job description

Helper/Operator - 1st & 3rd Shift | Full Benefits Day 1 + PromoteFromWithin Culture

Build a career, not just a job.

Worthington Steel has been part of the Rome community for over 100 years. We're a stable, peoplefocused company where dependable team members grow, learn, and move up. Many of our leaders started in production - because we promote from within and invest in long-term careers. 

Start by learning our equipment and processes alongside experienced team members. As you build your skills, you'll train to operate production equipment and advance your career.

***Please do not submit another application if you have applied recently. Your previous application is still active in our system, and duplicate submissions will not speed up the review process.***

Why Worthington Steel

We value reliability, safety, teamwork, and people who want long-term stability. If you're looking for steady work, strong benefits, and a company that treats you like part of the team, you'll fit right in.

Potential Annual Earnings

$54,000 to $65,000+ Based on full-time employment on 2nd or 3rd shift, including applicable shift premium and recent average quarterly profit sharing. Overtime is not included. Actual earnings will vary.

Benefits That Stand Out

We focus on taking care of our people - from day one.

  • Day 1 medical, dental, vision, and life insurance Worthington Steel covers ~87% of medical premiums, keeping healthcare affordable.

  • 401(k) with strong company support 3% automatic company contribution + up to 2% match - we invest in your future.

  • Quarterly profit sharing Recent annual payouts have averaged $6,000-$10,000, directly sharing company success with employees.

  • Paid time off that respects your life 11 paid holidays + vacation.

  • Career & family support Tuition reimbursement and a $5,000 adoption benefit.

  • Tools & perks that make work better $180 annual boot allowance, on-site fitness center, barbershop, and complimentary coffee & hot beverages.

  • Overtime that pays fairly Time and a half after 40 hours; double time after 48.

Shifts & Training

1st Shift: 7:00 AM - 3:00 PM 3rd Shift: 11:00 PM - 7:00 AM

All employees begin orientation on day shift before transitioning to their assigned shift.

What You'll Do

  • Operate machinery

  • Move steel materials

  • Assist with setups

  • Inspect product quality

  • Package shipments

  • Maintain a safe work area

  • Report issues

  • Support team production

What We're Looking For

  • Reliable work history

  • Strong work ethic

  • Safetyfocused mindset

  • Willingness to learn

  • Basic math skills

  • Able to stand for long periods and lift 35 lbs.

  • Willing to work assigned shift + overtime

Wage Information

$21.00-$24.50/hr., based on experience

  • $2.00/hr. shift premium for 3rd shift

Our hourly rate is one part of a larger, stable compensation package that includes strong benefits, quarterly profit sharing, and predictable full-time hours. Many employees stay for decades because the total package supports both work and life.

Additional Information

Please ensure your resume is up-to-date before applying. 

Reminder: If you've applied recently, your application is still active in our system - no need to submit another one.

Employment requires a background check and drug screening. Worthington Steel is an Equal Opportunity Employer.

Hesitant to apply because you may not meet every specific requirement? If this role is something you are interested in, but your previous experience doesn't exactly align, we encourage you to apply! At Worthington Steel we are dedicated to building a diverse and inclusive workplace. We recognize that individuals with diverse experiences and backgrounds are essential to our success. You may be the perfect candidate for this role or others within our organization.


Worthington Steel (NYSE:WS) is a metals processor that partners with customers to deliver highly technical and customized solutions. Worthington Steel's expertise in carbon flat-roll steel processing, electrical steel laminations and tailor welded solutions are driving steel toward a more sustainable future.

 

As one of the most trusted metals processors in North America, Worthington Steel and its approximately 6,000 employees harness the power of steel to advance our customers' visions through value-added processing capabilities including galvanizing, pickling, configured blanking, specialty cold reduction, lightweighting and electrical lamination. Headquartered in Columbus, Ohio, Worthington Steel operates 37 facilities in seven states and 10 countries. Following a people-first Philosophy, commitment to sustainability and proven business system, Worthington Steel's purpose is to generate positive returns by providing trusted and innovative solutions for customers, creating opportunities for employees and strengthening its communities.

Worthington Steel Inc., and its subsidiaries, is an equal employment opportunity employer. Qualified applicants are considered regardless of race, color, religion, age, national origin, sex, disability or veteran's status.


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