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Helpdesk Operator Jobs in Texas (NOW HIRING)

Genpak

Extruder Helper Operator-7p-7a

Carthage, TX · On-site

$15.50 - $19.25/hr

Ability to learn and operator all six (6) Thermoformers within defined specification without ... Ability to apply troubleshooting techniques to issues as they arise and seek help when needed.

Wilsonart

Sander Operator Helper

Temple, TX · On-site

The Sander Operator Helper feeds the laminate through the sander and lays off the material from the sander under direction of Sander Operator. Perform other tasks as needed. This schedule is for ...

NOV, Inc.

Machine Operator Helper

Andrews, TX · On-site

$17 - $19.50/hr

Assists chop gun operator with tasks. * Maintains the work area and equipment in a clean and orderly condition. * Completes tasks as directed by manufacturing schedules with minimum supervision.

NOV, Inc.

Machine Operator Helper

Andrews, TX · On-site

$17 - $19.50/hr

Assists chop gun operator with tasks. * Maintains the work area and equipment in a clean and orderly condition. * Completes tasks as directed by manufacturing schedules with minimum supervision.

NOV, Inc.

Machine Operator Helper

Andrews, TX · On-site

$17 - $19.50/hr

Assists chop gun operator with tasks. * Maintains the work area and equipment in a clean and orderly condition. * Completes tasks as directed by manufacturing schedules with minimum supervision.

NOV, Inc.

Machine Operator Helper

Andrews, TX

$17 - $19.50/hr

Assists chop gun operator with tasks. * Maintains the work area and equipment in a clean and orderly condition. * Completes tasks as directed by manufacturing schedules with minimum supervision.

National Oilwell Varco

Machine Operator Helper

Andrews, TX · On-site

$17 - $19.50/hr

Assists chop gun operator with tasks. * Maintains the work area and equipment in a clean and orderly condition. * Completes tasks as directed by manufacturing schedules with minimum supervision.

Wilsonart

Sander Operator Helper

Temple, TX · On-site

A culture that respects work-life balance Sander Operator Helper The Sander helper feed the laminate through the sander and layoff the material from the sander under direction of Sander Operator.

TIC

Equipment Operator Helper 2

Abilene, TX

$17 - $19.25/hr

Qualifications Experience as an Equipment Operator Helper in a Power Plant / Industrial setting Must possess knowledge skills and abilities for position Ability to understand, follow and transmit ...

NOV

Machine Operator Helper

Andrews, TX · On-site

$17 - $19.50/hr

This entry-level position is located in Andrews, TX and ensures the safe and quality fabrication of our tanks and wastewater products before shipment to our customers.

AMSYS Talent

Helpdesk Technician

Houston, TX · On-site

$18 - $24.50/hr

Help Desk Technician Position Summary We are seeking a dependable and customer-focused Help Desk ... Support Windows 10/11 and macOS operating systems * Assist users with Microsoft 365 applications ...

Addison Group

Helpdesk Manager

Irving, TX · On-site

$90K - $110K/yr

Helpdesk Manager Location (city, state): Irving, TX Assignment Type: Direct Hire Pay: $90,000-$110 ... Experience developing and documenting technical processes and standard operating procedures.

McCorvey Sheet Metal

Helpdesk Analyst

Houston, TX

$19.50 - $26.75/hr

McCorvey Sheet Metal is a Family owned and operated company looking to add another member to our IT Helpdesk Support team! Immediate availability and room for growth. If you are a team player and ...

Hays Electrical Services

Helpdesk Technician

Houston, TX · On-site

$17.25 - $23.25/hr

Contribute to the creation and upkeep of IT knowledge base articles and standard operating ... Demonstrated experience using a helpdesk ticketing system (e.g., Atera, ConnectWise, ServiceNow, or ...

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Helpdesk Operator information

See Texas salary details

$8

$19

$31

How much do helpdesk operator jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for helpdesk operator in Texas is $19.28, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $25.77 per hour, depending on experience, location, and employer.

What is the difference between Helpdesk Operator vs Customer Support Specialist?

AspectHelpdesk OperatorCustomer Support Specialist
CredentialsBasic IT certifications often preferredCustomer service training or certifications
Work EnvironmentHelpdesk or IT support centers, remote optionsCall centers, online chat, in-person support
Industry UsageIT, tech companies, service providersRetail, telecom, software companies
Common Search IntentTechnical support, troubleshootingCustomer satisfaction, issue resolution

Helpdesk Operators primarily focus on technical troubleshooting and IT support, often requiring basic certifications. Customer Support Specialists handle broader customer interactions, emphasizing communication skills and customer satisfaction. While both roles involve assisting clients, Helpdesk Operators are more technical, whereas Customer Support Specialists focus on service quality.

How hard is it to get a helpdesk operator job?

Securing a helpdesk operator position typically requires basic technical knowledge, good communication skills, and sometimes a relevant certification such as CompTIA A+. Entry-level roles are accessible to those with a high school diploma or equivalent, and prior experience is not always necessary, though familiarity with ticketing systems and troubleshooting can improve chances. Competition varies by location and industry demand, but overall, it is generally achievable with the right skills and preparation.

What qualifications do I need for a helpdesk operator?

Helpdesk operators typically need a high school diploma or equivalent, along with strong communication and problem-solving skills. Technical knowledge of computer systems, operating systems, and common software is often required, and certifications such as CompTIA A+ can be beneficial. Prior customer service experience and familiarity with ticketing systems are also valuable.

What cities in Texas are hiring for Helpdesk Operator jobs?

Cities in Texas with the most Helpdesk Operator job openings:

Helpdesk Operator jobs near you
Infographic showing various Helpdesk Operator job openings in Texas as of August 2026, with employment types broken down into 45% Full Time, 51% Part Time, 2% Contract, and 2% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $40,108 per year, or $19.3 per hour.

Extruder Helper Operator-7p-7a

Carthage, TX • On-site

Genpak
Plastics Packaging Film and Sheet (including Laminated) Manufacturing • 1 - 5K employees
Learn more about Genpakexternal

$15.50 - $19.25/hr

Full-time

Re-posted 28 days ago

Genpak rating

6.3

Company rating: 6.3 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

101st of 122 rated packaging manufacturers

Job description

Ability to operate on any one of the six Thermoformers generally unassisted. Able to communicate quality issues, complete required documentation, i.e., first piece inspection, production log. Report machine malfunctions and ensure good quality product. Performs work under shift supervisor with final approval by the production manager.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  1. Ability to learn and operator all six (6) Thermoformers within defined specification without assistance.
  2. Recognize heating/cooling problems on all machines and report any issues immediately.
  3. Start up and shut down all Thermoformers unassisted.
  4. Recognize and perform adjustments as needed without assistance.
  5. Check oilers on trim press and Thermoformers at shift start and fill as needed.
  6. Perform roll change with minimal scrap.
  7. Operate micro phaser and ballerina control panels to obtain readings and make adjustments as needed.
  8. Read instrumentation gauges to record "heat reading" on each machine.
  9. Perform quality checks (burning, cold cracking and registration) per roll.
  10. Learn proper packaging (boxes, poly bags) for each product type.
  11. Stock packaging material (boxes, poly bags, foam rolls) at beginning of production run.
  12. Produce product with correct width, gauge, and weight.
  13. Able to use a fire extinguisher.
  14. Understand and accurately complete required paperwork: first piece inspection, production log.
  15. Get assistance to resolve any issues to get machine back in operation.
  16. Well rounded knowledge of quality of all products.
  17. Housekeeping, must keep all areas free of debris.
  18. Ability to recognize and identify problems with machines and/or material via collection of data and interpretation of that data,
  19. Ability to apply troubleshooting techniques to issues as they arise and seek help when needed.
  20. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  21. Ability to differentiate between "good" and "bad" quality.

PHYSICAL DEMANDS / REQUIRMENTS:
  1. Stationary standing: 100% of the shift.
  2. Walking: 60% of the shift.
  3. Touching/Handling Product: 100% of the shift.
  4. Sitting: 5% of the shift.
  5. Useing Controls/Tools: 10% of the shift.
  6. Reaching-(Hand & Arm): 75% of the shift.
  7. Shifting/Twisting/Rotating core: 100% of the shift
  8. Climb or Balances: 5% of the shift.
  9. Stoop, Kneel, Crouch or Crawl: 10% of the shift.
  10. Talk or Hear: 100% of the shift.
  11. Smell: 5% of the shift.
  12. Ability to lift: 25 pounds/Max.
  13. Employees may wear corrective lenses (with protective safety over glasses) PPE or use our Safety Prescription Program (Ask your HR Representative).
  14. Must have close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

SAFETY:
The Thermoforming Operator will be responsible for individual compliance with all safety rules, regulations, and policy procedures. Employee's responsibilities include but not limited to:
  1. Compliance with all facility rules and regulations.
  2. Report any unsafe practices and/or conditions to their Supervisor.
  3. Maintain floor safety discipline by interceding with fellow employees, who may engage in rule violations and/or unsafe, unhealthy activities.
  4. Communicate to Management those employees who persist in violations of safety rules and/or procedures.
  5. Wear required personal protective equipment (PPE)/properly and reporting any defective PPE.
  6. Report all near misses, accidents, injuries, including Muscular Skeletal symptoms or disorders.

WORK ENVIRONMENT:
Employees will be working in a Manufacturing and/or Warehouse environment in all types of weather. Conditions may range from and include : hot, cold, humid, loud, working near airborne particles, moving mechanical parts and forklift traffic.
EDUCATION and/or EXPERIENCE:
Certificates, Licenses, Registrations
  1. Powered Industrial Truck Certificate (In house training and licensing).
  2. Lockout/Tagout Certifications. (In house training and licensing).

What Genpak employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About GENPAK

Sourced by ZipRecruiter

Industry

Plastics packaging film and sheet (including laminated) manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Charlotte, NC, US

Year founded

1969

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