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Helpdesk Operator Jobs (NOW HIRING)

Norsk Hydro

Helper Operator

Phoenix, AZ · On-site

$20.12/hr

Moves and positions materials at work site with help of other workers. * Assists saw operator. * Holds tape assists in measurements and/or layout in production. * Loads, stacks, and work in process ...

Norsk Hydro

Helper Operator (22719)

Phoenix, AZ · On-site

$20.12/hr

Moves and positions materials at work site with help of other workers. * Assists saw operator. * Holds tape assists in measurements and/or layout in production. * Loads, stacks, and work in process ...

Pratt Industries

2nd Helper Operator

Henderson, KY · On-site

$19/hr

Maximize the utilization of equipment by operating the machinery at available capacity and speed. * Train and assist First and Second Helpers with job duties on the machine. * Cross-train on other ...

Pratt Industries

2nd Helper Operator

Henderson, KY

$19/hr

Maximize the utilization of equipment by operating the machinery at available capacity and speed. * Train and assist First and Second Helpers with job duties on the machine. * Cross-train on other ...

Genpak

Extruder Helper Operator-7p-7a

Carthage, TX · On-site

$15.50 - $19.25/hr

Ability to learn and operator all six (6) Thermoformers within defined specification without ... Ability to apply troubleshooting techniques to issues as they arise and seek help when needed.

Marmon Holdings, Inc.

Operator/Helper

Valdosta, GA · On-site

$18.50/hr

Rail Switching Technicians are responsible for safely operating locomotives and rail equipment while coordinating railcar movement throughout an industrial facility. This role supports the timely and ...

Cargill

Operator Helper

Buckeye, AZ · On-site

$23/hr

Our 160,000 colleagues, operating in 70 countries, make essential products that touch billions of lives each day. Join us and reach your higher purpose at Cargill. This position is in Cargills food ...

Cargill

Operator Helper

Buckeye, AZ · On-site

$23/hr

Our 160,000 colleagues, operating in 70 countries, make essential products that touch billions of lives each day. Join us and reach your higher purpose at Cargill. This position is in Cargill's food ...

Cargill

Operator Helper

Buckeye, AZ · On-site

$23/hr

Our 160,000 colleagues, operating in 70 countries, make essential products that touch billions of lives each day. Join us and reach your higher purpose at Cargill. This position is in Cargill's food ...

PrideStaff

Machine Operator Helper

Nashville, TN · On-site

$18/hr

Machine Operator Helper- Apprenticeship Opportunity in Nashville Shift : monday through Friday 6am to 2:30pm A leading manufacturing facility in the Nashville Area is seeking a highly motivated and ...

Johnson Controls

Machine Operator Helper

Gilbert, AZ

$19/hr

Help set up, load and unload machines and assist machine operators within the Fabrication Department. * Stack finished product in accordance with manufacturing specifications. Ex: Place bundles ...

Johnson Controls

Machine Operator Helper

Phoenix, AZ

$19/hr

Help set up, load and unload machines and assist machine operators within the Fabrication Department. * Stack finished product in accordance with manufacturing specifications. Ex: Place bundles ...

Johnson Controls

Machine Operator Helper

Gilbert, AZ

$19/hr

Help set up, load and unload machines and assist machine operators within the Fabrication Department. * Stack finished product in accordance with manufacturing specifications. Ex: Place bundles ...

Johnson Controls

Machine Operator Helper

Gilbert, AZ · On-site

$19/hr

Help set up, load and unload machines and assist machine operators within the Fabrication Department. * Stack finished product in accordance with manufacturing specifications. Ex: Place bundles ...

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Helpdesk Operator information

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$8

$20

$33

How much do helpdesk operator jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for helpdesk operator in the United States is $20.70, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $27.64 per hour, depending on experience, location, and employer.

What is the difference between Helpdesk Operator vs Customer Support Specialist?

AspectHelpdesk OperatorCustomer Support Specialist
CredentialsBasic IT certifications often preferredCustomer service training or certifications
Work EnvironmentHelpdesk or IT support centers, remote optionsCall centers, online chat, in-person support
Industry UsageIT, tech companies, service providersRetail, telecom, software companies
Common Search IntentTechnical support, troubleshootingCustomer satisfaction, issue resolution

Helpdesk Operators primarily focus on technical troubleshooting and IT support, often requiring basic certifications. Customer Support Specialists handle broader customer interactions, emphasizing communication skills and customer satisfaction. While both roles involve assisting clients, Helpdesk Operators are more technical, whereas Customer Support Specialists focus on service quality.

How hard is it to get a helpdesk operator job?

Securing a helpdesk operator position typically requires basic technical knowledge, good communication skills, and sometimes a relevant certification such as CompTIA A+. Entry-level roles are accessible to those with a high school diploma or equivalent, and prior experience is not always necessary, though familiarity with ticketing systems and troubleshooting can improve chances. Competition varies by location and industry demand, but overall, it is generally achievable with the right skills and preparation.

What qualifications do I need for a helpdesk operator?

Helpdesk operators typically need a high school diploma or equivalent, along with strong communication and problem-solving skills. Technical knowledge of computer systems, operating systems, and common software is often required, and certifications such as CompTIA A+ can be beneficial. Prior customer service experience and familiarity with ticketing systems are also valuable.
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Helpdesk Operator jobs near you
Infographic showing various Helpdesk Operator job openings in the United States as of August 2026, with employment types broken down into 37% Full Time, 61% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $43,050 per year, or $20.7 per hour.

Helpdesk Operator (Temp)

Rosemead, CA

Panda Restaurant Group
Food Services and Drinking Places • 10K+ employees
Learn more about Panda Restaurant Groupexternal

$24 - $30.50/hr

Full-time

Retirement

Re-posted 22 days ago

Panda Express rating

7.1

Company rating: 7.1 out of 10

Based on 741 frontline employees who took The Breakroom Quiz

4th of 108 rated fast food restaurants

Job description

Summary of Job Description:

The Help Desk Tech (PAWS) is responsible for serving as the single point of contact for all technology-related problems encountered by PRG associates and ensuring satisfactory customer service. This position responds to incoming telephone, voice mail, email, chat, and in-person requests for assistance from associates experiencing problems with hardware, software, network, and other computer-related technology. The Help Desk Tech evaluates and prioritizes all problems and either resolves the problems or escalates the situation to the appropriate IS associate for resolution. 


You'll get a chance to: 

  • Provide courteous customer service in-person and through phone calls and emails to Operations and to SC associates related to IS issues on a timely basis.
  • Serve as the single point of contact for all technology-related problems encountered by PRG associates by responding to incoming telephone, voice mail, email, chat, and in-person requests for assistance related to problems with hardware, software, network, and other computer-related technology.
  • Evaluate and prioritize all computer-related problems and either resolves the problem or refers the situation to the appropriate IS associate for resolution. 
  • Escalate problems requiring urgent attention.
  • Log and track all calls using the ticket tracking system.
  • Follow up on outstanding calls and open tickets to ensure timely resolution and customer satisfaction.


How we reward you:

  • Hybrid Work schedule
  • 401K with company match
  • On-site fitness center, biometric screen, and flu shot clinic
  • Discounts at Panda restaurants, theme parks, and gym memberships


Qualifications - External


Your background and experience: 

  • High school diploma required; working towards college degree
  • Some relevant work experience and demonstrated interest in technology required
  • Successful completion of initial and periodically required trainings.
  • Obtaining a valid Food Handler's Card within 30 days of employment is a requirement of this position.


Pay Range: S3: $24.00 - $30.50 / Hour

* Within the range, individual pay is determined using various factors, including work location and experience.

#LI-GB1


Panda Strong since 1983:

Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,800 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it’s impacting our team or the communities we work in, we’re proud to be an organization that embraces family values.

You’re wanted here:

Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodation. The Americans with Disabilities Act (ADA) prohibits discrimination against qualified individuals on the basis of disability. Applicants are entitled to reasonable accommodations, absent undue hardship, to effectively participate in the application and hiring process, for example, sign language interpreters. If you believe you require an accommodation for the application or interview process or for the position for which you are applying, please reach out to TASupport@PandaRG.com.

What Panda Express employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Panda Express logo

About Panda Express

Sourced by ZipRecruiter

Panda Express is a leader in the quick-service restaurant industry, specializing in American Chinese cuisine. It was established in 1983 in Glendale, California by Andrew and Peggy Cherng and has grown to become the largest Asian segment restaurant chain in the United States, with in excess of 2,200 locations. Its headquarters are located in Rosemead, California. The eatery offers a variety of menu items, including their signature dish, Orange Chicken, along with other favorites like Kung Pao Chicken and Beef and Broccoli. Guided by their mission to "deliver exceptional Asian dining experiences," Panda Express is beloved by many for its convenience, consistently high quality, and innovative twists on traditional Chinese dishes.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Rosemead, CA, US

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