Helpdesk Operator Jobs in Ontario (NOW HIRING)

Novolex is a leading manufacturer of food, beverage, and specialty packaging that supports multiple industries including foodservice, restaurant delivery and carryout, food processing, grocery and retail, and industrial sectors. Novolex manufacturing and sourcing expertise spans a diverse range of substrates including resin, paper, molded fiber, aluminum and more. We provide customers a broad array of stock and customized solutions with 120 product categories, 250 brands and over 39,000 SKUs.

The Novolex sustainability vision is built upon three pillars: our products, our operations and our people. Each is critically important to our growth and future as a business. These pillars form the foundation of our company-wide commitment to sustainability, helping us achieve our ambitious goals through our wide-ranging initiatives.

Hourly Rate - $21.11/hr

Palletizes finished good cases according to specifications and requirements. Operates case taper. Feeds blank WIP into blank-fed machines. Performs general clean up and assists with moving materials into, out of, and within the cup production area and warehouse. Responsible for upkeep and organization of their own work areas.

• Palletizes finished cases, ensuring proper taping and stacking specifications and requirements are met.
• Supplies empty pallets to Padlocker using forklift.
• Feeds blank WIP into the blank-fed machines and feeds WIP into Roberts line carton former.
• Removes waste and recyclables from production area and places them into appropriate locations.
• Operates manual baler and auto-baler and removes bales.
• Operates case taper, changing tape, cleaning rollers, and clearing jams as required.
• Assists with general housekeeping in all production areas as assigned by supervisor.
• Performs other related duties to contribute to the success of the operation as assigned by supervision.
• Requires training on forklift, box lifters, and Little David/Combi (automatic taper).
• Maintains forklift certification.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Grade 12 or equivalent education.

• Grade 12 math.

• Requires sufficient knowledge of applicable machines to operate.
• May be required to clear jams, change tape, and remove bales in padlocker and baling equipment.

• Able to read, write, and speak English to receive instruction and communicate problems.
• Courtesy and tact required to respond to multiple requests for services.
• Able to communicate effectively and work well with coworkers and management.

• Job requires the application of established methods or procedures.
• Work may involve a choice of methods.
• Requires ability to determine priorities when faced with multiple requests.

The physical demands below are representative of those required to successfully perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

• Employee is required to stand while performing the duties of this job.
• Good color vision required to distinguish corrugate case colors.
• Good vision required to safely operate powered industrial trucks.
• Job requires continuous lifting from 7 lbs. to 38 lbs.
• Some twisting or pressure of hands or wrists while driving powered industrial trucks.
• Some lifting from floor and knuckle height to shoulder height and above.

• The noise level in the work environment can be above 92 dB.
• Dust from paper converting process may be present.
• Employee works near moving mechanical parts and lift trucks.
• Wear all PPE as provided.

With safety as our top priority and a commitment to employee well-being an important focus, we offer comprehensive and competitive benefits that include medical, dental and vision insurance as well as a variety of other well-being resources focused on mental, physical and financial health. Specific benefits and well-being programs may vary depending on where you work.

At Novolex, giving back to the local communities that support us is important. Our Focused Giving Program prioritizes support for organizations whose missions promote sustainability initiatives or address food and hunger needs. We also encourage facility level support of activities in the communities where our employees live and work.

We offer constant opportunities for advancement. From skills development to advanced education programs, training and development programs and courses are available through MyLearning. Programs include company and industry training curricula, support for formal education through the Tuition Reimbursement Program (Non-Union), and a Learning Management System that supports and enhances employee skills at all levels of the organization.

Novolex is committed to providing equal employment opportunity in all employment practices, including but not limited to selection, hiring, promotion, transfer, and compensation to all qualified applicants and employees without regard to age, race, color, national origin, sex, pregnancy, sexual orientation, gender identity, religion, handicap or disability, genetics, citizenship status, service member or veteran status, or any other category protected by federal, state, or local law. Any individual who, because of his or her disability, needs an accommodation in connection with an aspect of the Company's application process should contact myHRservices@novolex.com.

Formerly Pactiv Evergreen