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Helpdesk Operator Jobs in California (NOW HIRING)

Staffmark

Machine Operator Helper

Santa Fe Springs, CA · On-site

$20 - $22/hr

Machine Operator Helper Now hiring for a Machine Operator Helper Location: Santa Fe Springs, CA Pay Rate: $20.00 $22.00 per hour Schedules Available: 1st Shift | 6 AM 2:30 PM 2nd Shift | 2:30 PM 11 ...

Staffmark

Machine Operator Helper

Santa Fe Springs, CA · On-site

$20 - $22/hr

Machine Operator Helper Now hiring for a Machine Operator Helper Location: Santa Fe Springs, CA Pay Rate: $20.00 $22.00 per hour Schedules Available: 1st Shift | 6 AM 2:30 PM 2nd Shift | 2:30 PM 11 ...

Sees

Seasonal Enrober Operator Helper

Los Angeles, CA · On-site

$18.47 - $30.86/hr

Seasonal Enrober Operator Helper assist the Enrober Operators as needed Responsibilities: * Helpers will assist the Enrober Operators as needed. Duties may include manual scrubbing, brushing and ...

Internet Brands

Helpdesk Supervisor

El Segundo, CA · On-site

Ensure Helpdesk Standard Operating Procedures (SOPs) are rigorously maintained and properly structured to fuel machine learning models, driving highly accurate automated responses and increasing end ...

Internet Brands

Helpdesk Manager

El Segundo, CA · On-site

Ensure Helpdesk Standard Operating Procedures (SOPs) are rigorously maintained and properly structured to fuel machine learning models, driving highly accurate automated responses and increasing end ...

MCH Consulting Services LLC

Helpdesk Technician

Oxnard, CA · On-site

$21.25 - $28.50/hr

Candidate will be able to operate the help desk, record trouble calls and messages, and maintain ... operating systems.Candidate shall have knowledge of Microsoft Share Point capabilities and ...

Randstad

Machine Operator Helper - Now Hiring

Reedley, CA · On-site

$16 - $17/hr

Salary: $16 - 17 per hour + none Reference: 1148229-18 Ready for new opportunities as a machine operator helper? Ever worked with machines in industrial settings? Done both? If any of those things ...

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Helpdesk Operator information

See California salary details

$8

$20

$33

How much do helpdesk operator jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for helpdesk operator in California is $20.43, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $27.26 per hour, depending on experience, location, and employer.

What is the difference between Helpdesk Operator vs Customer Support Specialist?

AspectHelpdesk OperatorCustomer Support Specialist
CredentialsBasic IT certifications often preferredCustomer service training or certifications
Work EnvironmentHelpdesk or IT support centers, remote optionsCall centers, online chat, in-person support
Industry UsageIT, tech companies, service providersRetail, telecom, software companies
Common Search IntentTechnical support, troubleshootingCustomer satisfaction, issue resolution

Helpdesk Operators primarily focus on technical troubleshooting and IT support, often requiring basic certifications. Customer Support Specialists handle broader customer interactions, emphasizing communication skills and customer satisfaction. While both roles involve assisting clients, Helpdesk Operators are more technical, whereas Customer Support Specialists focus on service quality.

How hard is it to get a helpdesk operator job?

Securing a helpdesk operator position typically requires basic technical knowledge, good communication skills, and sometimes a relevant certification such as CompTIA A+. Entry-level roles are accessible to those with a high school diploma or equivalent, and prior experience is not always necessary, though familiarity with ticketing systems and troubleshooting can improve chances. Competition varies by location and industry demand, but overall, it is generally achievable with the right skills and preparation.

What qualifications do I need for a helpdesk operator?

Helpdesk operators typically need a high school diploma or equivalent, along with strong communication and problem-solving skills. Technical knowledge of computer systems, operating systems, and common software is often required, and certifications such as CompTIA A+ can be beneficial. Prior customer service experience and familiarity with ticketing systems are also valuable.

What cities in California are hiring for Helpdesk Operator jobs?

Cities in California with the most Helpdesk Operator job openings:

Helpdesk Operator jobs near you
Infographic showing various Helpdesk Operator job openings in California as of August 2026, with employment types broken down into 41% Full Time, 55% Part Time, 3% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $42,486 per year, or $20.4 per hour.

Helpdesk Operator (Temp)

Rosemead, CA

Panda Restaurant Group
Food Services and Drinking Places • 10K+ employees
Learn more about Panda Restaurant Groupexternal

$24 - $30.50/hr

Full-time

Retirement

Re-posted 22 days ago

Panda Express rating

7.1

Company rating: 7.1 out of 10

Based on 741 frontline employees who took The Breakroom Quiz

4th of 108 rated fast food restaurants

Job description

Summary of Job Description:

The Help Desk Tech (PAWS) is responsible for serving as the single point of contact for all technology-related problems encountered by PRG associates and ensuring satisfactory customer service. This position responds to incoming telephone, voice mail, email, chat, and in-person requests for assistance from associates experiencing problems with hardware, software, network, and other computer-related technology. The Help Desk Tech evaluates and prioritizes all problems and either resolves the problems or escalates the situation to the appropriate IS associate for resolution. 


You'll get a chance to: 

  • Provide courteous customer service in-person and through phone calls and emails to Operations and to SC associates related to IS issues on a timely basis.
  • Serve as the single point of contact for all technology-related problems encountered by PRG associates by responding to incoming telephone, voice mail, email, chat, and in-person requests for assistance related to problems with hardware, software, network, and other computer-related technology.
  • Evaluate and prioritize all computer-related problems and either resolves the problem or refers the situation to the appropriate IS associate for resolution. 
  • Escalate problems requiring urgent attention.
  • Log and track all calls using the ticket tracking system.
  • Follow up on outstanding calls and open tickets to ensure timely resolution and customer satisfaction.


How we reward you:

  • Hybrid Work schedule
  • 401K with company match
  • On-site fitness center, biometric screen, and flu shot clinic
  • Discounts at Panda restaurants, theme parks, and gym memberships


Qualifications - External


Your background and experience: 

  • High school diploma required; working towards college degree
  • Some relevant work experience and demonstrated interest in technology required
  • Successful completion of initial and periodically required trainings.
  • Obtaining a valid Food Handler's Card within 30 days of employment is a requirement of this position.


Pay Range: S3: $24.00 - $30.50 / Hour

* Within the range, individual pay is determined using various factors, including work location and experience.

#LI-GB1


Panda Strong since 1983:

Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,800 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it’s impacting our team or the communities we work in, we’re proud to be an organization that embraces family values.

You’re wanted here:

Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodation. The Americans with Disabilities Act (ADA) prohibits discrimination against qualified individuals on the basis of disability. Applicants are entitled to reasonable accommodations, absent undue hardship, to effectively participate in the application and hiring process, for example, sign language interpreters. If you believe you require an accommodation for the application or interview process or for the position for which you are applying, please reach out to TASupport@PandaRG.com.

What Panda Express employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Panda Express logo

About Panda Express

Sourced by ZipRecruiter

Panda Express is a leader in the quick-service restaurant industry, specializing in American Chinese cuisine. It was established in 1983 in Glendale, California by Andrew and Peggy Cherng and has grown to become the largest Asian segment restaurant chain in the United States, with in excess of 2,200 locations. Its headquarters are located in Rosemead, California. The eatery offers a variety of menu items, including their signature dish, Orange Chicken, along with other favorites like Kung Pao Chicken and Beef and Broccoli. Guided by their mission to "deliver exceptional Asian dining experiences," Panda Express is beloved by many for its convenience, consistently high quality, and innovative twists on traditional Chinese dishes.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Rosemead, CA, US

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