ZipRecruiter

Log In

1

Helpdesk Internship Jobs in Raleigh, NC (NOW HIRING)

Axguard LLC

Summer Internship

Raleigh, NC

$14.50 - $17.50/hr

An incredible support team to help ensure your success! * Competitive compensation and incentives! * If you are hired, we will provide fully furnished housing. * This internship can start in March ...

next page

Showing results 1-20

People also search for

All JobsHelpdesk Internship JobsHelpdesk Internship Jobs in Raleigh, NC

Helpdesk Internship information

See Raleigh, NC salary details

$12

$22

$32

How much do helpdesk internship jobs pay per hour?

As of May 28, 2026, the average hourly pay for helpdesk internship in Raleigh, NC is $22.50, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $25.24 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Helpdesk Intern, and why are they important?

To thrive as a Helpdesk Intern, you need a basic understanding of computer systems, troubleshooting, and customer service, often supported by coursework in IT or related fields. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication skills, patience, and a willingness to learn help you effectively resolve user issues and work within a team. These competencies are crucial for delivering timely technical support and ensuring user satisfaction in a fast-paced IT environment.

What are some common challenges faced during a Helpdesk Internship, and how can they be overcome?

Helpdesk interns often face challenges such as handling a high volume of support requests and troubleshooting unfamiliar technical issues. It's common to feel overwhelmed at first, but leveraging documentation, asking questions, and learning from experienced team members can help build confidence. Effective communication is key—clearly documenting issues and solutions not only aids your own learning but also helps the entire support team. Over time, exposure to diverse technical problems enhances your problem-solving skills and prepares you for more advanced IT roles.

What is a Helpdesk Internship?

A Helpdesk Internship is an entry-level position where interns assist with technical support tasks, such as troubleshooting hardware and software issues, responding to user inquiries, and maintaining IT systems. Interns gain practical experience in diagnosing problems, using ticketing systems, and communicating solutions to end-users. This role is ideal for students or recent graduates interested in starting a career in IT support. Interns often work under the supervision of experienced professionals and may have opportunities to learn about network administration and cybersecurity.

What is the difference between Helpdesk Internship vs Helpdesk Technician?

AspectHelpdesk InternshipHelpdesk Technician
Required CredentialsTypically pursuing or recent graduate, some technical certificationsRelevant certifications like CompTIA A+, technical experience
Work EnvironmentTraining-focused, entry-level, often in IT support teamsFull-time, operational support, troubleshooting hardware/software
Employer & Industry UsageInternships offered by companies for training purposesFull-time role in IT support departments across industries

Helpdesk Internships are designed for students or recent graduates gaining initial experience, often with a focus on learning and training. Helpdesk Technicians are experienced professionals providing ongoing technical support. While both roles involve troubleshooting and customer service, internships are entry-level and temporary, whereas technicians are full-time staff responsible for maintaining IT systems.

What are the most commonly searched types of Helpdesk jobs in Raleigh, NC? The most popular types of Helpdesk jobs in Raleigh, NC are:
What are popular job titles related to Helpdesk Internship jobs in Raleigh, NC? For Helpdesk Internship jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Helpdesk Internship jobs in Raleigh, NC look for? The top searched job categories for Helpdesk Internship jobs in Raleigh, NC are:
Helpdesk Internship jobs near you

Sales & Business Internship

Shift - Actions, Perspective, Future

Chapel Hill, NC

$1K - $5K/wk

Other

Posted 3 days ago

Job description

Job Description

The SHIFT Marketing Internship is an opportunity like no other. Here you will have the opportunity to learn and develop crucial skills in sales, persuasion, work ethic, and professional communication.
Completing the SHIFT internship will allow you to fill your resume with real numbers, data and professional experiences. These accomplishments you will have throughout the SHIFT internship will demonstrate and boast the skills you have acquired as you move forward with your career. Don’t wait, get a head start and SHIFT your future today!

Responsibilities & Expectations


  • Develop, refine and master sales skills in order to generate revenue
  • Learn how to effectively use sales technologies such as CRM’s
  • Successfully engage with clients and provide necessary support for success
  • Promote like-minded success through friendly competition and growth mindset training
  • Be coachable
  • Promote positivity and creative thinking in order to help your team's sales and customer service processes
  • Demonstrate learned sales skills and abilities

Qualifications & Skills


  • Verbal communication
  • Organization
  • Scheduling
  • Time management
  • Professionalism
  • Customer focus

Earnings & Company Benefits


  • Average First Year Intern earns $13,000-$26,000 in commission (Realistic opportunity to make more)
  • Average returning intern improves commission by more than 40%
  • Multiple extra bonuses, competitions, incentives/prizes and opportunities are available
  • Housing/furniture set up for interns in our markets upon internship offer acceptance
  • Networking
  • Potential full-time hire upon completion of internship
  • The opportunity to network with like-minded Indvidual's from all over the country!

E04JI802mqqn406yzzr