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Helpdesk Intern Jobs in Raleigh, NC (NOW HIRING)

Clever Devices Ltd.

Intern

Apex, NC · On-site

$11.50 - $15.25/hr

The Intern is responsible for assisting his/her department in real work experience and overall ... Ability to help implement large scale projects. * Ability to independently perform tasks and ...

LM Restaurants

Marketing - Intern

Raleigh, NC · On-site

$18/hr

Marketing Intern Location: Raleigh, NC (On-site and instore) 20-29 hours/week About Us: LM ... You'll help bring our brands to life through content creation, trendspotting, and research--working ...

LM Restaurants

Marketing - Intern

Raleigh, NC · On-site +1

$18/hr

Marketing Intern Location: Raleigh, NC (On-site and instore) 20-29 hours/week About Us: LM ... You'll help bring our brands to life through content creation, trendspotting, and research-working ...

Duke University

NONDUKE STUDENT/INTERN

Durham, NC · On-site

The Community Research Collaborative Intern offers a variety of internship opportunities for ... These internships help build the foundation for a future in research, data science, evaluation ...

Duke University

NONDUKE STUDENT/INTERN

Durham, NC

The Community Research Collaborative Intern offers a variety of internship opportunities for ... These internships help build the foundation for a future in research, data science, evaluation ...

Harris Teeter

Part Time Pharmacy Intern P2

Durham, NC · On-site

$16.25 - $20/hr

... may I help you?) AnIntern may receive original telephone prescription orders at the discretion ... An Intern may receive telephone refill authorizationsfrom the prescriber or designee. 11. Assist in ...

Harris Teeter

Part Time Pharmacy Intern P2

Chapel Hill, NC · On-site

$14.25 - $17.75/hr

... may I help you?) AnIntern may receive original telephone prescription orders at the discretion ... An Intern may receive telephone refill authorizationsfrom the prescriber or designee. 11. Assist in ...

Harris Teeter

Part Time Pharmacy Intern P1

Chapel Hill, NC · On-site

$14.25 - $17.75/hr

... may I help you?) AnIntern may receive original telephone prescription orders at the discretion ... An Intern may receive telephone refill authorizationsfrom the prescriber or designee. 11. Assist in ...

Accord Healthcare Us

Finance Intern

Raleigh, NC · On-site

$17.25 - $22.50/hr

Finance Intern Finance Internship Duration: 12-Week Summer Internship Location: Raleigh, NC ... Help compile supporting analysis and documentation related to commercial finance activities and ...

CVS Health

Pharmacy Intern

Durham, NC · On-site

$18 - $19.75/hr

Millions of times a day, we help people on their path to better health -from advising on prescriptions to helping manage chronic and specialty conditions. As a 3rd year pharmacy intern, you have a ...

CVS Health

Pharmacy Intern

Holly Springs, NC

$18 - $19.75/hr

Millions of times a day, we help people on their path to better health -from advising on prescriptions to helping manage chronic and specialty conditions. As a 3rd year pharmacy intern, you have a ...

Harris Teeter

Part Time Pharmacy Graduate Intern

Raleigh, NC · On-site

$16.25 - $20.25/hr

... help you?) An Intern may receive original telephone prescription orders at the discretion and under the supervision of a pharmacist. 10. Assist in calling or faxing refill authorizations to ...

Harris Teeter

Part Time Pharmacy Graduate Intern

Cary, NC · On-site

$15.50 - $19.25/hr

... help you?) An Intern may receive original telephone prescription orders at the discretion and under the supervision of a pharmacist. 10. Assist in calling or faxing refill authorizations to ...

K4Connect

Marketing Intern

Morrisville, NC · On-site

$20/hr

Marketing Intern Reports to: Marketing Manager Hours: 10-20 hours per week Pay: $20/hour K4Connect ... Help track and analyze key metrics for continuous improvement. * Content Creation: Write and edit ...

RETAIL

Part Time Pharmacy Graduate Intern

Cary, NC

$15.50 - $19.25/hr

... help you?) An Intern may receive original telephone prescription orders at the discretion and under the supervision of a pharmacist. 10. Assist in calling or faxing refill authorizations to ...

CVS Health

Pharmacy Intern

Durham, NC

$18 - $19.75/hr

Millions of times a day, we help people on their path to better health -from advising on prescriptions to helping manage chronic and specialty conditions. As a 3rd year pharmacy intern, you have a ...

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Helpdesk Intern information

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How much do helpdesk intern jobs pay per hour?

As of May 28, 2026, the average hourly pay for helpdesk intern in Raleigh, NC is $16.95, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $18.70 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Helpdesk Intern, and why are they important?

To thrive as a Helpdesk Intern, you need a basic understanding of computer hardware, software troubleshooting, and customer service principles, often supported by coursework in IT or related fields. Familiarity with ticketing systems like ServiceNow or Zendesk and knowledge of common operating systems (Windows, macOS) are typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and collaborate with team members. These skills ensure efficient technical support, positive user experiences, and a smooth workflow within IT environments.

What types of technical issues do Helpdesk Interns typically handle, and how is support prioritized?

Helpdesk Interns usually address a wide range of technical issues, from password resets and software troubleshooting to basic hardware support and network connectivity problems. Support requests are often prioritized based on urgency and impact; for example, issues affecting multiple users or critical business functions are handled first. Interns work closely with more experienced technicians, escalating complex problems as needed, which provides valuable learning opportunities and exposure to various IT systems. This environment helps interns develop problem-solving skills and gain hands-on experience with commonly used support tools and ticketing systems.

What does a Helpdesk Intern do?

A Helpdesk Intern assists IT staff in providing technical support to end-users within an organization. Their responsibilities typically include troubleshooting basic computer issues, responding to service tickets, helping set up hardware or software, and documenting solutions. This role allows interns to gain hands-on experience with common IT systems and customer service skills, often under the supervision of more experienced technicians. It is an entry-level position ideal for those interested in pursuing a career in information technology.
What are the most commonly searched types of Helpdesk jobs in Raleigh, NC? The most popular types of Helpdesk jobs in Raleigh, NC are:
Helpdesk Intern jobs near you
Intern

Intern

Clever Devices Ltd.

Apex, NC • On-site

$11.50 - $15.25/hr

Other

Posted 17 days ago

Job description

As THE leader in transit technology, Clever Devices' vision is to make meaningful contributions to worldwide mobility. Our goal is to be the leading provider of exciting technology that improves the quality of mobility in communities around the world. We are continuing to grow, and are looking for a Interns to join our team this upcoming summer.

Job Summary:

The Intern is responsible for assisting his/her department in real work experience and overall training for professional success. The Intern works closely with the Hiring Manager and other members of the team to support special projects and tasks in his/her area of discipline.

The Intern is required to participate in this ten (10) week program, beginning in early June and concluding mid-August, full-time. He/she will also be asked to utilize skills learned within his/her department to collaborate with the other interns in the program, in a group setting, to develop a model and presentation to demonstrate to Executive Leadership Team and Human Resources. The Intern will also collaborate with other interns via professional development opportunities: Meet and Greets, Seminars and Leadership Opportunities.


Primary Responsibilities:

  • Establish and maintain a good working knowledge of Clever Devices’ products and services
  • Good business acumen and leadership skills
  • Ability to work on projects individually and within a group setting
  • Work within the context of department processes and procedures
  • Contribute new approaches and ideas to department
  • Perform various tasks to support internship program project and activities
  • Attend mandatory internship events with other program Interns
  • Any other tasks required by management


Skills Required:

  • Enrolled in a Bachelor’s degree program in area of specific discipline, as related to job task, or equivalent program.
  • Educational or Internship experience within field of study.
  • Ability to help implement large scale projects.
  • Ability to independently perform tasks and present to other team members and managers
  • Good computer skills particularly with MS Office/Office 365 including Excel, Word, Visio, PowerPoint and Project.
  • Good problem solving and troubleshooting skills.
  • Some working knowledge of C and C++, SQL, VB, JavaScript, HTML, ASP, databases, report generation and networking (if applicable to specified discipline).
  • Some hardware design experience a plus.
  • Good time management skills and ability to handle multiple tasks simultaneously.
  • Good problem solving and troubleshooting skills.
  • Good written and oral communication skills.
  • Good analytical skills.
  • Good interpersonal skills.

Clever Devices is an Affirmative Action/Equal Opportunity Employer


This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice based on business need.