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Helpdesk Intern Jobs in Raleigh, NC (NOW HIRING)

Vista Robotics

Software QA Intern

Raleigh, NC

$18.75 - $24.50/hr

We are looking for a Software QA Intern to join Vista Robotics, a leading company in the field of ... Your work will directly impact the performance and functionality of our products, helping us ...

Nasuni

Customer Support Operations Intern

Cary, NC · Hybrid

$14.25 - $18.50/hr

The intern will contribute to real-time support workflows, assist with case triage, improve ... Support ticket queue management to help ensure timely responses and resolutions * Perform initial ...

Vista Robotics

Software QA Intern

Durham, NC

$18.50 - $24.50/hr

We are looking for a Software QA Intern to join Vista Robotics, a leading company in the field of ... Your work will directly impact the performance and functionality of our products, helping us ...

NV5

Intern- Geotech

Cary, NC

$20/hr

Responsibilities NV5, is seeking a Geotechnical Intern - High School Student The High School ... Field Preparation Assistance - Help prepare field equipment and materials; may participate in field ...

NV5

Intern- Geotech

Cary, NC · On-site

$20/hr

Responsibilities NV5, is seeking a Geotechnical Intern - High School Student The High School ... Field Preparation Assistance - Help prepare field equipment and materials; may participate in field ...

NV5

Intern- Geotech

Cary, NC · On-site

$20/hr

Responsibilities NV5, is seeking a Geotechnical Intern - High School Student The High School ... Field Preparation Assistance - Help prepare field equipment and materials; may participate in field ...

NV5

Intern- Geotech

Cary, NC

$20/hr

NV5, is seeking a Geotechnical Intern - High School Student The High School Geotechnical Intern ... Field Preparation Assistance -- Help prepare field equipment and materials; may participate in ...

Varonis

Sales Intern

Morrisville, NC

$14 - $19/hr

Sales Intern Company: Varonis Systems, Inc. Summary: Are you eager to kickstart your sales career ... Through our giving-back programs, our employees have helped hundreds of people in our surrounding ...

CVS Health

Pharmacy Intern

Chapel Hill, NC

$16 - $22/hr

Remain current on all new developments, initiatives, and training to help you provide the best ... Active Pharmacy Intern License in the state in which you are employed * Not on the DEA Excluded ...

varonis

Sales Intern

Morrisville, NC · On-site

$14 - $19/hr

Sales Intern Company: Varonis Systems, Inc. Summary: Are you eager to kickstart your sales career ... Through our giving-back programs, our employees have helped hundreds of people in our surrounding ...

EXCLUSIVE JETS LLC

Finance Intern

Raleigh, NC · On-site

$17.25 - $22.50/hr

The Finance Intern will provide valuable support to the finance department, assisting with various ... Help with the preparation of financial statements, reports, and presentations. * Participate in ...

Strata Solar LLC

Supply Chain Intern

Durham, NC

$17.50 - $23.50/hr

This program is designed to help students apply what they've learned in the classroom while building practical skills that support long-term career growth. Position Overview The Supply Chain Intern ...

Strata Clean Energy

Supply Chain Intern

Durham, NC · On-site

$17.50 - $23.50/hr

This program is designed to help students apply what they've learned in the classroom while building practical skills that support long-term career growth. Position Overview The Supply Chain Intern ...

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Helpdesk Intern information

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How much do helpdesk intern jobs pay per hour?

As of May 29, 2026, the average hourly pay for helpdesk intern in Raleigh, NC is $16.95, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $18.70 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Helpdesk Intern, and why are they important?

To thrive as a Helpdesk Intern, you need a basic understanding of computer hardware, software troubleshooting, and customer service principles, often supported by coursework in IT or related fields. Familiarity with ticketing systems like ServiceNow or Zendesk and knowledge of common operating systems (Windows, macOS) are typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and collaborate with team members. These skills ensure efficient technical support, positive user experiences, and a smooth workflow within IT environments.

What types of technical issues do Helpdesk Interns typically handle, and how is support prioritized?

Helpdesk Interns usually address a wide range of technical issues, from password resets and software troubleshooting to basic hardware support and network connectivity problems. Support requests are often prioritized based on urgency and impact; for example, issues affecting multiple users or critical business functions are handled first. Interns work closely with more experienced technicians, escalating complex problems as needed, which provides valuable learning opportunities and exposure to various IT systems. This environment helps interns develop problem-solving skills and gain hands-on experience with commonly used support tools and ticketing systems.

What does a Helpdesk Intern do?

A Helpdesk Intern assists IT staff in providing technical support to end-users within an organization. Their responsibilities typically include troubleshooting basic computer issues, responding to service tickets, helping set up hardware or software, and documenting solutions. This role allows interns to gain hands-on experience with common IT systems and customer service skills, often under the supervision of more experienced technicians. It is an entry-level position ideal for those interested in pursuing a career in information technology.
What are the most commonly searched types of Helpdesk jobs in Raleigh, NC? The most popular types of Helpdesk jobs in Raleigh, NC are:
Helpdesk Intern jobs near you

Software QA Intern

Vista Robotics

Raleigh, NC

$18.75 - $24.50/hr

Other

Posted 7 days ago

Job description

We are looking for a Software QA Intern to join Vista Robotics, a leading company in the field of computer software and engineering. As a Software AQ Intern, you will play a crucial role in ensuring the quality and reliability of our software products. You will have the opportunity to work on cutting-edge projects and contribute to the success of our innovative solutions. This position is ideal for individuals looking to gain hands-on experience in software quality assurance.

As a Software QA Intern at Vista Robotics, you will be involved in testing and analyzing software applications to identify and resolve any issues. Your work will directly impact the performance and functionality of our products, helping us deliver high-quality solutions to our clients. This role offers a unique opportunity to learn and grow in a dynamic and collaborative environment, while working on exciting projects that push the boundaries of technology.

Responsibilities:
  • Execute test cases and analyze results
  • Identify and report software defects
  • Collaborate with software developers to resolve issues
  • Conduct regression testing to ensure software quality
  • Document test procedures and results
  • Participate in test planning and strategy sessions
  • Contribute to continuous improvement of QA processes
  • Stay updated on industry best practices in software testing
Requirements:
  • Basic understanding of software development lifecycle
  • Knowledge of software testing methodologies
  • Strong analytical and problem-solving skills
  • Excellent attention to detail
  • Ability to work independently and in a team environment
  • Good communication and interpersonal skills
  • Familiarity with bug tracking tools
  • Experience with test automation is a plus

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