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Helpdesk Intern Jobs in Raleigh, NC (NOW HIRING)

Strata Solar LLC

Supply Chain Intern

Durham, NC

$17.50 - $23.50/hr

This program is designed to help students apply what they've learned in the classroom while building practical skills that support long-term career growth. Position Overview The Supply Chain Intern ...

Strata Clean Energy

Supply Chain Intern

Durham, NC · On-site

$17.50 - $23.50/hr

This program is designed to help students apply what they've learned in the classroom while building practical skills that support long-term career growth. Position Overview The Supply Chain Intern ...

Axil Health

Pharmacy Intern

Durham, NC · On-site

$16.25 - $20/hr

Pharmacy Intern FLSA Status : Non-Exempt Division/Department : Clinical Operations Reports to ... to help close any gaps in care. 2. Documentation and Chart Preparation: · Prepare patient charts ...

Norstella

DevOps Engineer Intern

Raleigh, NC · On-site +1

We help our clients: * Accelerate the drug development cycle * Assess competition and bring the ... Intern to join our infrastructure team as we evolve our AWS cloud operations with AI. * You need a ...

Cambrex

Analytical Chemistry Intern

Durham, NC

The intern will be required to work on project(s) relevant to CDMO analytical chemistry and present ... Theoretical Understanding of some of the following analytical techniques is helpful: - Basic ...

Cambrex

Analytical Chemistry Intern

Durham, NC · On-site

The intern will be required to work on project(s) relevant to CDMO analytical chemistry and present ... Theoretical Understanding of some of the following analytical techniques is helpful: - Basic ...

Carimus

IT Intern (Raleigh, NC)

Raleigh, NC

$13.25 - $17.75/hr

To help support our growth, we are looking for an IT Intern to support our employees with IT support. The IT intern will gain hands-on experience with Carimus' internal IT, including providing ...

TriMark Digital

Digital Marketing Intern

Raleigh, NC · On-site

We're seeking a passionate, energetic self-starter to join our team as a Digital Marketing Intern ... Help monitor and engage with followers by responding to comments, reviews, and messages in a timely ...

TriMark Digital

Digital Marketing Intern

Raleigh, NC

We're seeking a passionate, energetic self-starter to join our team as a Digital Marketing Intern ... Help monitor and engage with followers by responding to comments, reviews, and messages in a timely ...

Yardi

Intern

Raleigh, NC · On-site

$25/hr

Your contributions will help our senior sales team members leverage your work to open new doors and elevate our Breeze products within the property tech sector. Your Impact: A Sales Intern within our ...

Nature

Land Protection Database Intern

Durham, NC

$20.50/hr

The Land Protection Database Intern contributes to conservation outcomes by helping build a comprehensive Smartsheet database of land protection projects and standardize digital files within Box. The ...

TriMark Digital

Digital Marketing Intern

Raleigh, NC · On-site

Were seeking a passionate, energetic self-starter to join our team as a Digital Marketing Intern ... Help monitor and engage with followers by responding to comments, reviews, and messages in a timely ...

Yellowstone Landscape

Intern

Durham, NC

$13.50 - $18/hr

... Intern Mentor and you to develop a program that best suits your interests and the needs of the ... Your Mentor will share their management philosophy and help you develop your own management style.

Yellowstone Landscape

Intern

Durham, NC

$13.50 - $18/hr

... Intern Mentor and you to develop a program that best suits your interests and the needs of the ... Your Mentor will share their management philosophy and help you develop your own management style.

Duke University

NONDUKE STUDENT/INTERN

Durham, NC · On-site

$14.50 - $19.25/hr

Specifically, helping with monitoring communications (tickets, emails, alerts) and applications (i.e. Splunk) to detect and react to security issues. The ITSO intern will help with identifying ...

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How much do helpdesk intern jobs pay per hour?

As of May 28, 2026, the average hourly pay for helpdesk intern in Raleigh, NC is $16.95, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $18.70 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Helpdesk Intern, and why are they important?

To thrive as a Helpdesk Intern, you need a basic understanding of computer hardware, software troubleshooting, and customer service principles, often supported by coursework in IT or related fields. Familiarity with ticketing systems like ServiceNow or Zendesk and knowledge of common operating systems (Windows, macOS) are typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and collaborate with team members. These skills ensure efficient technical support, positive user experiences, and a smooth workflow within IT environments.

What types of technical issues do Helpdesk Interns typically handle, and how is support prioritized?

Helpdesk Interns usually address a wide range of technical issues, from password resets and software troubleshooting to basic hardware support and network connectivity problems. Support requests are often prioritized based on urgency and impact; for example, issues affecting multiple users or critical business functions are handled first. Interns work closely with more experienced technicians, escalating complex problems as needed, which provides valuable learning opportunities and exposure to various IT systems. This environment helps interns develop problem-solving skills and gain hands-on experience with commonly used support tools and ticketing systems.

What does a Helpdesk Intern do?

A Helpdesk Intern assists IT staff in providing technical support to end-users within an organization. Their responsibilities typically include troubleshooting basic computer issues, responding to service tickets, helping set up hardware or software, and documenting solutions. This role allows interns to gain hands-on experience with common IT systems and customer service skills, often under the supervision of more experienced technicians. It is an entry-level position ideal for those interested in pursuing a career in information technology.
What are the most commonly searched types of Helpdesk jobs in Raleigh, NC? The most popular types of Helpdesk jobs in Raleigh, NC are:
Helpdesk Intern jobs near you
Supply Chain Intern

Supply Chain Intern

Strata Solar LLC

Durham, NC

$17.50 - $23.50/hr

Full-time, Internship

Posted 2 days ago

Job description

Supply Chain Intern

About the Internship Program

Our Summer Internship Program offers students hands-on experience working on real projects in the renewable energy industry. Interns are treated as valued team members and gain exposure to day-to-day business operations, cross-functional collaboration, and professional development opportunities. This program is designed to help students apply what they’ve learned in the classroom while building practical skills that support long-term career growth.

Position Overview

The Supply Chain Intern will support planning, reporting, and process documentation efforts. This role is well-suited for students interested in operations, logistics, and process improvement.

What You’ll Do

  • Partner with the Planning team to review reports and identify gaps
  • Help reduce reporting redundancies and improve visibility
  • Assist with consolidating Purchasing and Logistics procedures
  • Help document and improve standard operating procedures (SOPs)

What We’re Looking For

  • Currently pursuing a degree in Supply Chain Management, Operations, Business, or a related field
  • Strong attention to detail and interest in process improvement
  • Comfortable using Excel and Word

What You’ll Gain

  • Exposure to real supply chain operations
  • Experience documenting and improving business processes
  • Skills that translate directly to full-time operations roles

Work Location
This is an onsite internship based at Strata Clean Energy’s Durham Headquarters, providing interns with direct access to team members, leaders, and collaborative learning opportunities.

About Us
Strata Clean Energy is a leading developer, EPC, and service provider for utility-scale solar and storage systems in the United States. We control and self-perform all processes from our nationwide solar and storage developments, to construction, O&M, and Asset Management.

Our employees are empowered to drive our business in a collaborative, creative, and passion-driven environment that fosters long-term professional growth. There is a lot to learn at Strata, but we’re here to help you give your best and have a good time doing it.

At Strata, you’re part of something big. We’re leading the industry in sustainable energy careers. We are driving innovation to make a difference for our customers, our employees, and our planet. Join us in powering the future.

Strata Solar is an equal opportunity and affirmative action employer. Strata Solar is an equal employment and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, disability, veteran status, genetic information or any other status or characteristic protected under applicable law.