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Helpdesk Internship Jobs in Raleigh, NC (NOW HIRING)

ABB

Aspire Internship - Electrical Engineering

Cary, NC · On-site

$19.25 - $25.50/hr

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you ... Join ABB Aspire Internship program this summer and help shape the future of electrification and ...

Yellowstone Landscape

Internships for 2024

Durham, NC

$51.20K - $69.30K/yr

... help you develop your own management style. They'll always be there to provide feedback throughout the program. Professional development is an important component of the internship program, and we ...

Yellowstone Landscape

Internships for 2024

Durham, NC

$51.20K - $69.30K/yr

... help you develop your own management style. They'll always be there to provide feedback throughout the program. Professional development is an important component of the internship program, and we ...

Yellowstone Landscape

Internships for 2024

Durham, NC

$51.20K - $69.30K/yr

... help you develop your own management style. They'll always be there to provide feedback throughout the program. Professional development is an important component of the internship program, and we ...

ABB

Aspire Internship - Mechanical Engineering

Cary, NC · On-site

$19 - $25.75/hr

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you ... This isn't your typical internship - it's your launchpad. What You'll Do * Collaborate with ...

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Helpdesk Internship information

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How much do helpdesk internship jobs pay per hour?

As of May 28, 2026, the average hourly pay for helpdesk internship in Raleigh, NC is $22.50, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $25.24 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Helpdesk Intern, and why are they important?

To thrive as a Helpdesk Intern, you need a basic understanding of computer systems, troubleshooting, and customer service, often supported by coursework in IT or related fields. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication skills, patience, and a willingness to learn help you effectively resolve user issues and work within a team. These competencies are crucial for delivering timely technical support and ensuring user satisfaction in a fast-paced IT environment.

What are some common challenges faced during a Helpdesk Internship, and how can they be overcome?

Helpdesk interns often face challenges such as handling a high volume of support requests and troubleshooting unfamiliar technical issues. It's common to feel overwhelmed at first, but leveraging documentation, asking questions, and learning from experienced team members can help build confidence. Effective communication is key—clearly documenting issues and solutions not only aids your own learning but also helps the entire support team. Over time, exposure to diverse technical problems enhances your problem-solving skills and prepares you for more advanced IT roles.

What is a Helpdesk Internship?

A Helpdesk Internship is an entry-level position where interns assist with technical support tasks, such as troubleshooting hardware and software issues, responding to user inquiries, and maintaining IT systems. Interns gain practical experience in diagnosing problems, using ticketing systems, and communicating solutions to end-users. This role is ideal for students or recent graduates interested in starting a career in IT support. Interns often work under the supervision of experienced professionals and may have opportunities to learn about network administration and cybersecurity.

What is the difference between Helpdesk Internship vs Helpdesk Technician?

AspectHelpdesk InternshipHelpdesk Technician
Required CredentialsTypically pursuing or recent graduate, some technical certificationsRelevant certifications like CompTIA A+, technical experience
Work EnvironmentTraining-focused, entry-level, often in IT support teamsFull-time, operational support, troubleshooting hardware/software
Employer & Industry UsageInternships offered by companies for training purposesFull-time role in IT support departments across industries

Helpdesk Internships are designed for students or recent graduates gaining initial experience, often with a focus on learning and training. Helpdesk Technicians are experienced professionals providing ongoing technical support. While both roles involve troubleshooting and customer service, internships are entry-level and temporary, whereas technicians are full-time staff responsible for maintaining IT systems.

What are the most commonly searched types of Helpdesk jobs in Raleigh, NC? The most popular types of Helpdesk jobs in Raleigh, NC are:
What are popular job titles related to Helpdesk Internship jobs in Raleigh, NC? For Helpdesk Internship jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Helpdesk Internship jobs in Raleigh, NC look for? The top searched job categories for Helpdesk Internship jobs in Raleigh, NC are:
Helpdesk Internship jobs near you
Aspire Internship - Electrical Engineering

Aspire Internship - Electrical Engineering

ABB

Cary, NC • On-site

$19.25 - $25.50/hr

Full-time, Internship

This job post has expired today. Applications are no longer accepted.

ABB Group rating

8.5

Company rating: 8.5 out of 10

Based on 72 frontline employees who took The Breakroom Quiz

61st of 415 rated machine equipment manufacturers

Job description

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This Position reports to:

EL HRBP/ EG Country HR Manager

Are you a 3rd-year Electrical Engineering student hungry for real-world experience? Join ABB Aspire Internship program this summer and help shape the future of electrification and automation. This isn't your typical internship - it's your launchpad.

What You'll Do
  • Collaborate with talented engineers and innovators on projects that matter
  • Solve real technical challenges in electrification, robotics, or automation
  • Contribute to solutions used by companies worldwide
  • Develop skills that make you stand out to future employers
What's in it for you
  • Hands-on experience, not just coffee runs
  • Mentorship from industry experts
  • Competitive summer salary
  • Flexible working environment
  • A financial reward at the end of the program
  • Network with 150,000+ professionals globally
What You Should Have
  • Currently enrolled in 3rd year of a university degree
  • Strong academic performance in your field
  • Curiosity and a genuine willingness to learn
  • A problem-solving mindset and creative thinking
  • Good communication and teamwork skills
About ABB

ABB is a global technology leader in electrification and automation, enabling a more sustainable and resource-efficient future. With a presence in over 100 countries and a workforce of 150,000+ employees, ABB drives innovation across industries - from energy to manufacturing, transportation to infrastructure.

Apply Now and Spend Your Summer Building Something Extraordinary!

For more information or to apply, visit: www.abb.com/careers

A future opportunity

This role is part of our talent pipeline, which means it's not currently open, but we're always looking for curious minds, bold thinkers, and people who want to make an impact.

Click Apply to express your interest and be considered for future opportunities that match your experience and aspirations.

At ABB, we welcome people from all backgrounds and believe that diverse perspectives help us build a cleaner, smarter future.

Apply today or visit https://www.abb.com to learn more about how we help run what runs the world.

What ABB Group employees say

Pay

Benefits

Hours and flexibility

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Get the full story on Breakroom

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About ABB Group

Sourced by ZipRecruiter

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

Industry

Technology, communication and media

Company size

10,000+ Employees

Headquarters location

Cary, NC, US

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