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Help Jobs (NOW HIRING)

Winsor Consulting Group LLC

Help Desk Technician

Buffalo, IA · On-site

$21 - $28.25/hr

Service Operations Manager As a Help Desk Technician (Tier 1) at Winsor Consulting Group, you will serve as the first point of contact for our clients, providing frontline technical support for a ...

Willis Knighton Health

Help Desk II

Shreveport, LA · On-site

$19.25 - $26/hr

Proposed New Helpdesk II * Must have good customer service skills and provide support for end users and clients for IT related technical issues to include but not limited to hardware, software, and ...

Altar'd State

Help Desk Analyst

Knoxville, TN · On-site

$19.50 - $26.75/hr

Help Desk Analysts track all support issues, resolve issues, and follow up on all escalations. This individual works closely with the rest of the IT department to ensure system uptime and prompt ...

Noblesoft Technologies

Help Desk Agent

Melville, NY · On-site

$17.50 - $22.25/hr

Help Desk Agent Location: Melville, NY 11747 Mode : Contract (6+ Months) The L2 IT Help Desk Support role is responsible for providing advanced technical support to client workers. This position ...

Agile Defense

Help Desk Analyst

Quantico, VA · On-site

$22 - $30.25/hr

They are seeking a Help Desk Analyst to provide support for both internal and external customers by addressing issues related to computer systems, software, and hardware, while managing incidents and ...

American Operations Corporation

Help Desk Lead

Montgomery, AL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manages integrated BMx Level I, II, and III Help Desk operations supporting operational sustainment, user support, escalation governance, deficiency management, response-time compliance, and ...

The Kinsley Group

Help Desk Technician

East Granby, CT · On-site

$20 - $27/hr

They are seeking a Help Desk Technician to provide user support and maintain the organization's computer systems and networks. Responsibilities : • Install and configure computer hardware ...

Pinal County, AZ

Help Desk Specialist

Florence, AZ · On-site

$42K - $48K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Before you apply, watch this video to learn helpful tips for completing an application at Pinal County: Application Tips JOB SUMMARY Under general supervision, assist County users in resolving ...

ManTech

Help Desk Specialist

Nellis Air Force Base, NV · On-site

$54K - $90K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Helpdesk Support: Field user calls, determine the level of support required, and escalate/distribute calls to appropriate tiers (e.g., Tier 2, Tier 3). * Troubleshooting: Provide support for account ...

Mount Sinai Medical Center

Help Desk Associate

Miami Beach, FL · On-site

$18.25 - $24.75/hr

  • Medical

  • Life

  • Retirement

  • PTO

Service Desk Analyst - Help Desk This is an entry level on-site/in-house role. As Mount Sinai grows, so does our legacy in high-quality health care. Since 1949, Mount Sinai Medical Center has ...

ATLANTICUS

Help Desk Engineer

Atlanta, GA

  • Medical

  • Retirement

  • PTO

Atlanticus is seeking a customer-focused, highly motivated Help Desk Engineer to join our Infrastructure & Operations team in Wilmington, DE. This role supports a modern enterprise environment ...

Prescient Edge

Help Desk Lead

Miami, FL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Job Title Help Desk Lead Location Doral, FL 33122 US (Primary) Category Intelligence Job Type Full-Time Career Level Staff Education Bachelor's Degree Travel Security Clearance Required TS/SCI ...

Interclypse Inc.

Help Desk Specialist

Annapolis, MD · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Two (2) years of comprehensive knowledge of PC operating systems, e.g., DOS, Windows, as well as work on a help desk. * Demonstrated ability to communicate orally and in writing and to have a ...

Proskauer

Help Desk Analyst

New York, NY · On-site

$65K - $85K/yr

Bachelor's degree in Computer Science or a related field preferred; equivalent hands-on experience will also be considered. * 2+ years of experience in an IT Help Desk or End User Support role within ...

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How much do help jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for help in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

What is a help desk job?

Help desk jobs involve providing technical support and assistance to customers or employees who are experiencing issues with computer systems, software, or other technology. Professionals in these roles typically troubleshoot problems, answer questions, and guide users through solutions via phone, email, chat, or in person. Help desk workers are essential for maintaining smooth IT operations in organizations and ensuring that users can effectively use technology.

What skills and qualifications are needed to thrive as a help desk technician?

To thrive as a Help Desk Technician, you need strong problem-solving abilities, a solid understanding of computer hardware/software, and typically a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and basic networking protocols is essential. Excellent communication, patience, and customer service skills set top performers apart in this role. These competencies ensure efficient technical support, high user satisfaction, and smooth IT operations within an organization.

What are common challenges faced by help desk professionals, and how can they be addressed?

Help Desk professionals often encounter challenges such as managing a high volume of support requests, troubleshooting diverse technical issues, and communicating effectively with users of varying technical expertise. To address these challenges, it’s important to develop strong time management skills, continually update technical knowledge, and practice patience and clear communication. Many teams use ticketing systems and knowledge bases to streamline issue tracking and resolution, fostering a collaborative work environment that encourages knowledge sharing.

What is the difference between Help vs Customer Service Representative?

AspectHelpCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma; training in communication and product knowledge
Work EnvironmentCall centers, online support, in-person assistanceCall centers, retail stores, online support
Industry UsageCustomer support, technical support, help desksCustomer service, retail, hospitality
Common Search/ComparisonHelp vs Customer Service Representative

Help roles typically focus on providing assistance and troubleshooting for specific products or services, often requiring technical knowledge. Customer Service Representatives handle broader customer interactions, including inquiries, complaints, and support across various industries. While both roles involve assisting customers, Help positions are more specialized, whereas Customer Service Representatives cover a wider range of customer interactions.

What are some helping jobs?

Helping jobs include roles such as social workers, healthcare aides, counselors, and emergency responders. These positions often require strong communication skills, empathy, and relevant certifications or training. They typically involve assisting individuals or communities in need across various settings like hospitals, schools, or social service agencies.
More about Help jobs

What cities are hiring for Help jobs?

Cities with the most Help job openings:

What are the most commonly searched types of Help jobs?

The most popular types of Help jobs are:

What states have the most Help jobs?

States with the most job openings for Help jobs include:

Help jobs near you
Infographic showing various Help job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $43,356 per year, or $20.8 per hour.

Help Desk Technician

Ruri Software Technologies LLC

Hartford, CT • On-site

$25/hr

Full-time

Re-posted 3 hours ago

Job description

Help Desk Technician
Location : Hartford, CT
Fully Onsite
$25/hr on W2
Job Description:
1. PC Hardware and software installation
2. End user support - face to face and via telephone
3. Excellent customer service skills
It's highly desirable that the candidate also have:
1. Experience with computer system and user administration.
2. Technical familiarity with Microsoft Active Directory.
3. Experience with Windows 10,11
4. Experience with Office 365
5. Experience with Device Management, Device Imaging, Device Troubleshooting

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