HELP DESK TECHNICIAN
$70 - $110/hr
Ignite is seeking a Help Desk Technician to provide Tier I/II end-user IT support for USASMDC personnel. The U.S. Army Space and Missile Defense Command (USASMDC) is responsible for delivering global ...
$70 - $110/hr
Ignite is seeking a Help Desk Technician to provide Tier I/II end-user IT support for USASMDC personnel. The U.S. Army Space and Missile Defense Command (USASMDC) is responsible for delivering global ...
$70 - $110/hr
Ignite is seeking a Help Desk Technician to provide Tier I/II end-user IT support for USASMDC personnel. The U.S. Army Space and Missile Defense Command (USASMDC) is responsible for delivering global ...
Lynchburg, VA · On-site
$16.50 - $21.25/hr
System One is seeking a Helpdesk Agent for a long-term contract opportunity offering a hybrid work model, in support of our client in Lynchburg, VA. This is full-time opportunity, with M-F work days.
Lynchburg, VA · On-site
$16.50 - $21.25/hr
System One is seeking a Helpdesk Agent for a long-term contract opportunity offering a hybrid work model, in support of our client in Lynchburg, VA. This is full-time opportunity, with M-F work days.
San Antonio, TX · On-site
$18.50 - $25.25/hr
Help Desk Support Analyst Location: San Antonio, TX Duration: 8-month contract We are hiring for the role of Help Desk Support Analyst. Below are the key details: Role Overview Provide first-level ...
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San Antonio, TX · On-site
$18.50 - $25.25/hr
Help Desk Support Analyst Location: San Antonio, TX Duration: 8-month contract We are hiring for the role of Help Desk Support Analyst. Below are the key details: Role Overview Provide first-level ...
Philadelphia, PA · On-site
$20.50 - $28/hr
Minimum skills and experience: • Minimum 2 years of experience working in single point of contact help desk. • Experience using GroupLink's Everything Helpdesk application. • Strong customer ...
Philadelphia, PA · On-site
$20.50 - $28/hr
Minimum skills and experience: • Minimum 2 years of experience working in single point of contact help desk. • Experience using GroupLink's Everything Helpdesk application. • Strong customer ...
Lynchburg, VA · On-site
$16.50 - $21.25/hr
System One is seeking a Helpdesk Agent for a long-term contract opportunity offering a hybrid work model, in support of our client in Lynchburg, VA. This is full-time opportunity, with M-F work days.
Lynchburg, VA · On-site
$16.50 - $21.25/hr
System One is seeking a Helpdesk Agent for a long-term contract opportunity offering a hybrid work model, in support of our client in Lynchburg, VA. This is full-time opportunity, with M-F work days.
Falls Church, VA · On-site
$92K - $166K/yr
Description GxNext is looking for a Help Desk Manager who would be responsible for leading a team of technical support specialists, overseeing the day-to-day operations of a help desk, ensuring ...
Falls Church, VA · On-site
$92K - $166K/yr
Description GxNext is looking for a Help Desk Manager who would be responsible for leading a team of technical support specialists, overseeing the day-to-day operations of a help desk, ensuring ...
Altoona, IA · On-site
$19.25 - $26/hr
Help Desk Technician - Iowa Facility Opening in 2027 Be part of something big! Robinson Inc is opening a brand-new manufacturing facility in Altoona, Iowa, set to open in early 2027, and we're ...
Altoona, IA · On-site
$19.25 - $26/hr
Help Desk Technician - Iowa Facility Opening in 2027 Be part of something big! Robinson Inc is opening a brand-new manufacturing facility in Altoona, Iowa, set to open in early 2027, and we're ...
Chicago, IL · On-site
$20.50 - $27.75/hr
Help Desk Technician, Oak Brook, IL Summary: This is a full time permanent Help Desk Technician position. We are looking for well-rounded technologists with experience working with small and mid ...
Chicago, IL · On-site
$20.50 - $27.75/hr
Help Desk Technician, Oak Brook, IL Summary: This is a full time permanent Help Desk Technician position. We are looking for well-rounded technologists with experience working with small and mid ...
Reston, VA · On-site
This role oversees help desk operations, service delivery, support staff performance, escalation management, and support process discipline while ensuring the team operates within enterprise ...
Reston, VA · On-site
This role oversees help desk operations, service delivery, support staff performance, escalation management, and support process discipline while ensuring the team operates within enterprise ...
Clearfield, UT · On-site
$60K - $75K/yr
Help Desk Specialist Location: Hill AFB, Utah | Full-Time | Salary: $60,000 - $75,000 annually About E.L. Blake Corporation E.L. Blake Corporation (ELB) is a Service-Disabled Veteran-Owned Small ...
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Clearfield, UT · On-site
$60K - $75K/yr
Help Desk Specialist Location: Hill AFB, Utah | Full-Time | Salary: $60,000 - $75,000 annually About E.L. Blake Corporation E.L. Blake Corporation (ELB) is a Service-Disabled Veteran-Owned Small ...
Quantico, VA · On-site
$21.75 - $29.75/hr
Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start Required Certification(s): IAM I (CAP, CND, Cloud+, GSLC, Security+ CE) The Help Desk Analyst provides ...
Quantico, VA · On-site
$21.75 - $29.75/hr
Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start Required Certification(s): IAM I (CAP, CND, Cloud+, GSLC, Security+ CE) The Help Desk Analyst provides ...
On-Site IT Help Desk Specialist - Indianapolis, IN Are you the person everyone turns to when something "just isn't working"? Do you enjoy solving problems, helping people, and keeping systems running ...
On-Site IT Help Desk Specialist - Indianapolis, IN Are you the person everyone turns to when something "just isn't working"? Do you enjoy solving problems, helping people, and keeping systems running ...
Position Summary The IT Help Desk Supervisor is a working supervisor role that combines hands-on Level II technical support with day-to-day leadership of the help desk team. The majority of this ...
Position Summary The IT Help Desk Supervisor is a working supervisor role that combines hands-on Level II technical support with day-to-day leadership of the help desk team. The majority of this ...
Dugway, UT · On-site
The Help Desk Supervisor provides advanced technical support and oversight of service desk operations supporting Information Technology (IT) and Information Systems (IS) for WDTC. This position ...
Dugway, UT · On-site
The Help Desk Supervisor provides advanced technical support and oversight of service desk operations supporting Information Technology (IT) and Information Systems (IS) for WDTC. This position ...
Washington, DC · On-site
$60K/yr
Help Desk Specialist (Key Personnel) Please send resume to resumes@visionitus.com Experience The Help Desk Specialist bachelor's degree in business, Information Technology, Engineering, Computer ...
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Washington, DC · On-site
$60K/yr
Help Desk Specialist (Key Personnel) Please send resume to resumes@visionitus.com Experience The Help Desk Specialist bachelor's degree in business, Information Technology, Engineering, Computer ...
Houston, TX · On-site
The Helpdesk Coordinator is primarily responsible for remotely connecting assets for troubleshooting, repairing and upgrading. In this role you will evaluate work requests and manage contractors to ...
Houston, TX · On-site
The Helpdesk Coordinator is primarily responsible for remotely connecting assets for troubleshooting, repairing and upgrading. In this role you will evaluate work requests and manage contractors to ...
Conyers, GA · On-site
$18 - $24.50/hr
Title: Help Desk Analyst Location: Conyers, GA Duration: Long Term Interivew Type: WebEx Required Skills. * Bilingual - Spanish/English * Vocational/Technical degree in computer applications ...
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Conyers, GA · On-site
$18 - $24.50/hr
Title: Help Desk Analyst Location: Conyers, GA Duration: Long Term Interivew Type: WebEx Required Skills. * Bilingual - Spanish/English * Vocational/Technical degree in computer applications ...
Hemet, CA · On-site
$25.65 - $29.70/hr
We are looking for a Help Desk Analyst to support day-to-day technology needs for an education environment in Hemet, California. This is a Contract position focused on providing responsive technical ...
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Hemet, CA · On-site
$25.65 - $29.70/hr
We are looking for a Help Desk Analyst to support day-to-day technology needs for an education environment in Hemet, California. This is a Contract position focused on providing responsive technical ...
$17.25 - $23.25/hr
As a member of the Help Desk team, you will be the front line of technical support at Conservice-the first point of contact when employees run into computer problems. You will work directly with end ...
$17.25 - $23.25/hr
As a member of the Help Desk team, you will be the front line of technical support at Conservice-the first point of contact when employees run into computer problems. You will work directly with end ...
$21 - $28.75/hr
JPI is seeking an analyst to support customer relationship management (CRM) / Helpdesk activities for a cloud-based communication and collaboration platform in the Atlassian Government Cloud (AGC ...
$21 - $28.75/hr
JPI is seeking an analyst to support customer relationship management (CRM) / Helpdesk activities for a cloud-based communication and collaboration platform in the Atlassian Government Cloud (AGC ...
$10.34 - $12.41
4% of jobs
$12.41 - $14.49
4% of jobs
$14.49 - $16.56
9% of jobs
$17.47 is the 25th percentile. Wages below this are outliers.
$16.56 - $18.64
17% of jobs
The median wage is $20.12 / hr.
$18.64 - $20.72
22% of jobs
$22.68 is the 75th percentile. Wages above this are outliers.
$20.72 - $22.79
20% of jobs
$22.79 - $24.87
15% of jobs
$24.87 - $26.94
3% of jobs
$26.94 - $29.02
6% of jobs
$29.02 - $31.10
0% of jobs
$31.10 - $33.17
0% of jobs
$10
$20
$33
| Aspect | Help | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; on-the-job training | High school diploma; training in communication and product knowledge |
| Work Environment | Call centers, online support, in-person assistance | Call centers, retail stores, online support |
| Industry Usage | Customer support, technical support, help desks | Customer service, retail, hospitality |
| Common Search/Comparison | Help vs Customer Service Representative |
Help roles typically focus on providing assistance and troubleshooting for specific products or services, often requiring technical knowledge. Customer Service Representatives handle broader customer interactions, including inquiries, complaints, and support across various industries. While both roles involve assisting customers, Help positions are more specialized, whereas Customer Service Representatives cover a wider range of customer interactions.
$70 - $110/hr
Full-time
Posted 20 days ago
Igniters operate in the world's most demanding environment. Igniters are self-motivated, mission-driven, and relentless in solving the Warfighters' hardest problems. We move fast, think differently, and execute with precision to tackle high-stakes challenges across AI/ML, space and missile defense intelligence, EMSO, advanced analytics, and programmatic domains.
As an employee-owned SDVOSB headquartered in Huntsville, AL, our team delivers mission-critical impact for the Army, Air Force, Space Force, MDA, NASA, DIA, and FBI. Ignite exists to outpace the threat and deliver results that matter in the moments that count. Ignite is seeking a Help Desk Technician to provide Tier I/II end-user IT support for USASMDC personnel.
The U.S. Army Space and Missile Defense Command (USASMDC) is responsible for delivering global missile defense, space operations, and strategic deterrence capabilities in support of Combatant Commands and national defense objectives. This role ensures reliable day-to-day IT services that enable uninterrupted mission operations.Key Responsibilities: Provide Tier I/II technical support for end-user systems Install, configure, and troubleshoot Windows-based hardware and software Support thin clients, zero clients, printers, and peripherals Perform hands-on troubleshooting and issue resolution Apply system configurations in compliance with STIG requirements Qualifications: Secret clearance (required) DoD 8140 certification, as applicable 4 to 7 years of experience providing IT help desk or desktop support Experience supporting DoD IT environments Knowledge of Windows operating systems and end-user hardware Bachelor's degree in Information Technology, Computer Science, or a related field (preferred) Salary range: $70-110kKey Responsibilities: Provide Tier I/II technical support for end-user systems Install, configure, and troubleshoot Windows-based hardware and software Support thin clients, zero clients, printers, and peripherals Perform hands-on troubleshooting and issue resolution Apply system configurations in compliance with STIG requirements Qualifications: Secret clearance (required) DoD 8140 certification, as applicable 4 to 7 years of experience providing IT help desk or desktop support Experience supporting DoD IT environments Knowledge of Windows operating systems and end-user hardware Bachelor's degree in Information Technology, Computer Science, or a related field (preferred) Salary range: $70-110k