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Help Jobs in Idaho (NOW HIRING)

WinCo Foods

Help Desk Technician

Boise, ID · On-site

$19 - $25.75/hr

Participates in on the job training as necessary to perform Help Desk Technician duties. * Answer calls and emails regarding incidents, requests or information from WinCo Foods users. * Create ...

WinCo Foods

Help Desk Technician

Boise, ID

$19 - $25.75/hr

Participates in on the job training as necessary to perform Help Desk Technician duties. * Answer calls and emails regarding incidents, requests or information from WinCo Foods users. * Create ...

Fennemore Craig

Help Desk Support

Boise, ID · On-site

$70K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Help Desk Support - Seattle, WA / Boise, ID Salary : $70,000-$85,000/yr., depending on location of candidate Total Rewards: * Competitive Base Salary + Annual Merit Increases * On-the-Spot Monthly ...

Intermax Networks

Help Desk Analyst

Coeur D Alene, ID · On-site

$20 - $27.25/hr

As a Help Desk Analyst, you will provide Tier 1 and Tier 2 technical support to end-users and clients across our ISP and MSP services. You'll troubleshoot connectivity issues, resolve hardware ...

Intermax Networks

Help Desk Analyst

Coeur D Alene, ID

$20 - $27.25/hr

Description As a Help Desk Analyst, you will provide Tier 1 and Tier 2 technical support to end-users and clients across our ISP and MSP services. You'll troubleshoot connectivity issues, resolve ...

Odom

IT Manager, Help Desk

Boise, ID

$115K - $145K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The IT Manager, Help Desk leads The Odom Corporation's enterprise service desk and end-user technology support function. The role is accountable for delivering reliable, high-quality, customer-facing ...

Vallivue School District

Lunchroom Help

Nampa, ID · On-site

$15.25 - $19.75/hr

Position Type: Nutrition Services Date Posted: 4/1/2026 Location: Ridgevue High School QUALIFICATIONS High school diploma or General Education Degree Minimum experience in cafeteria food service as ...

Vallivue School District

Lunchroom Help

Caldwell, ID · On-site

$15.75 - $20.25/hr

Position Type: Nutrition Services Date Posted: 4/9/2026 Location: Warhawk Elementary QUALIFICATIONS High school diploma or General Education Degree Minimum experience in cafeteria food service as ...

Vallivue School District

Lunchroom Help

Caldwell, ID

$14.25 - $18/hr

QUALIFICATIONS High school diploma or General Education Degree Minimum experience in cafeteria food service as determined by the Board Experience with bookkeeping/budgeting procedures preferred ...

Vallivue School District

Lunchroom Help

Nampa, ID · On-site

$15.25 - $19.75/hr

Position Type: Nutrition Services Date Posted: 4/9/2026 Location: Ridgevue High School QUALIFICATIONS High school diploma or General Education Degree Minimum experience in cafeteria food service as ...

Vallivue School District

Lunchroom Help

Caldwell, ID · On-site

$14.25 - $18/hr

QUALIFICATIONS High school diploma or General Education Degree Minimum experience in cafeteria food service as determined by the Board Experience with bookkeeping/budgeting procedures preferred ...

Vallivue School District

Lunchroom Help

Caldwell, ID

$14.25 - $18/hr

QUALIFICATIONS High school diploma or General Education Degree Minimum experience in cafeteria food service as determined by the Board Experience with bookkeeping/budgeting procedures preferred ...

Redstone Residential

Temp Turns Help

Rexburg, ID · On-site

$14/hr

Temporary Turns Helpers may be assigned to groundskeeping, cleaning, driving, maintenance, cleaning checks, or other basic duties as assigned. This position requires adaptability, a strong work ethic ...

Redstone Residential

Temp Turns Help

Rexburg, ID · On-site

$14/hr

Temporary Turns Helpers may be assigned to groundskeeping, cleaning, driving, maintenance, cleaning checks, or other basic duties as assigned. This position requires adaptability, a strong work ethic ...

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All JobsHelp JobsHelp Jobs in Idaho

Help information

See Idaho salary details

$9

$19

$31

How much do help jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for help in Idaho is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $21.73 per hour, depending on experience, location, and employer.

What is a help desk job?

Help desk jobs involve providing technical support and assistance to customers or employees who are experiencing issues with computer systems, software, or other technology. Professionals in these roles typically troubleshoot problems, answer questions, and guide users through solutions via phone, email, chat, or in person. Help desk workers are essential for maintaining smooth IT operations in organizations and ensuring that users can effectively use technology.

What skills and qualifications are needed to thrive as a help desk technician?

To thrive as a Help Desk Technician, you need strong problem-solving abilities, a solid understanding of computer hardware/software, and typically a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and basic networking protocols is essential. Excellent communication, patience, and customer service skills set top performers apart in this role. These competencies ensure efficient technical support, high user satisfaction, and smooth IT operations within an organization.

What are common challenges faced by help desk professionals, and how can they be addressed?

Help Desk professionals often encounter challenges such as managing a high volume of support requests, troubleshooting diverse technical issues, and communicating effectively with users of varying technical expertise. To address these challenges, it’s important to develop strong time management skills, continually update technical knowledge, and practice patience and clear communication. Many teams use ticketing systems and knowledge bases to streamline issue tracking and resolution, fostering a collaborative work environment that encourages knowledge sharing.

What is the difference between Help vs Customer Service Representative?

AspectHelpCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma; training in communication and product knowledge
Work EnvironmentCall centers, online support, in-person assistanceCall centers, retail stores, online support
Industry UsageCustomer support, technical support, help desksCustomer service, retail, hospitality
Common Search/ComparisonHelp vs Customer Service Representative

Help roles typically focus on providing assistance and troubleshooting for specific products or services, often requiring technical knowledge. Customer Service Representatives handle broader customer interactions, including inquiries, complaints, and support across various industries. While both roles involve assisting customers, Help positions are more specialized, whereas Customer Service Representatives cover a wider range of customer interactions.

What are some helping jobs?

Helping jobs include roles such as social workers, healthcare aides, counselors, and emergency responders. These positions often require strong communication skills, empathy, and relevant certifications or training. They typically involve assisting individuals or communities in need across various settings like hospitals, schools, or social service agencies.

What are the most commonly searched types of Help jobs in Idaho?

The most popular types of Help jobs in Idaho are:

What cities in Idaho are hiring for Help jobs?

Cities in Idaho with the most Help job openings:

Help jobs near you
Infographic showing various Help job openings in Idaho as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $40,794 per year, or $19.6 per hour.

Help Desk Technician

WinCo Foods

Boise, ID • On-site

$19 - $25.75/hr

Other

Posted 5 days ago

WinCo Foods rating

7.6

Company rating: 7.6 out of 10

Based on 387 frontline employees who took The Breakroom Quiz

8th of 122 rated grocery stores

Job description

About Us
Join us at WinCo Foods, where we're more than just a grocery retailer - we're a growing family of over 140 supermarkets in 10 states with over 22,000 employee owners. Our purpose is to make the lives of our customers and employee owners better by offering the lowest possible prices to feed their families. Currently, WinCo is the second largest Employee-Owned company in the United States. With more than 500 millionaire employee-owners in our Employee Stock Ownership Plan (ESOP). Our benefits, including top-tier medical plans and tuition support set us apart. In your role, you'll be instrumental in making a real impact in the communities we serve, embodying our purpose every day.
Overview
Shift Schedule is Nights Thursday, Friday, Saturday, Sunday
Job Summary
Work with current personnel to learn skills necessary to provide IT related customer support for store, warehouse and the general office employees. Participates in on the job training to develop the necessary skills to operate and troubleshoot software, systems and computer equipment in a corporate Windows and AS400 environment. Consistently provide friendly and engaging customer service to internal and external customers. Perform related work.
Typical Duties and Responsibilities
  • Maintains an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer.
  • Participates in on the job training as necessary to perform Help Desk Technician duties.
  • Answer calls and emails regarding incidents, requests or information from WinCo Foods users.
  • Create tickets documenting type of call and issue.
  • Courteously ascertains reason for the call and determines whether issue can be immediately resolved or escalated to other groups.
  • Evaluates each call to determine nature and whether related to hardware, software, applications, systems, desktops, peripheral devices, etc.
  • Determines if assistance by the IT Help Desk, internal IT staff or external Vendors are appropriate and ensures escalation to appropriate group or Vendor.
  • Uses remote desktop software to resolve issues, performs installations or demonstrates solutions to users or help users identify issues.
  • Resolves as many user-reported problems as expertise permits using available tools, and following procedures and policies for the handling of incidents at a Tier 1 or Tier 2 level.
  • Works with customers over the phone to provide step-by-step or detailed instructions on resolving the problem which may include modifying current programs, upgrading software versions and service packs, evaluating controls and security, new changes required.
  • Acts as a liaison between customers and internal IT support staff to assure accurate problem interpretation; maintains communications with customers during the problem resolution process if necessary.
  • Develops troubleshooting skills by using effective investigative methods and available troubleshooting tools.
  • Ensures all necessary information is accurately entered and tracked.
  • Completes required Help Desk training to enhance and improve support.

Requirements
Education:
  • Associates degree from an accredited university or technical institution OR an equivalent combination of education, training and/or experience in addition to experience listed below.

Experience:
  • At least three (3) years working fulltime in a Corporate IT environment.
  • At least five (5) years using Windows Desktop, Microsoft Office Suite including MS Outlook, Word and Excel, and using AS400 applications.

Ability to:
  • Consistently provide friendly and engaging customer service to internal and external customers.
  • Work in 8-12 hour shifts with some supervision, with open availability including various shifts as scheduled, to include evenings, nights, weekends and holidays.
  • Demonstrate initiative and self-direction.
  • Work effectively in a team oriented corporate environment.
  • Perform all tasks efficiently and accurately with confidentiality, honesty and integrity.
  • Sit for extended periods of time.
  • Perform other duties as assigned or needed.

Preferred Education, Experience and/or Credentials:
  • At least two (2) years supporting and troubleshooting computers, systems and software in a corporate Help Desk environment.
  • Operating and supporting Windows 7, Networking, Microsoft Office Suite, Microsoft Exchange and Active Directory.
  • Relevant IT industry recognized technical certifications (ITIL, Microsoft, CompTIA, etc.).
  • Experience in a corporate Help Desk environment supporting a retail environment.

The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required of personnel may vary.
EEO/Inclusivity
As the WinCo Foods community continues to grow, our variety of perspectives and wide range of experiences are essential to our strategy and success. We are committed cultivating and celebrating an inclusive environment in which all employees are valued and respected.
Fraud alert: WinCo advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from WinCo by checking the official WinCo careers website.

What WinCo Foods employees say

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WinCo Foods logo

About WinCo Foods

Sourced by ZipRecruiter

At WinCo Foods we act like owners - because we are! We believe, as the Low Price Grocery Leader, that we make the lives of the communities where we operate better by giving them the best possible prices to feed their families and by focusing on the success, well-being and diversity of our employee owners.

Industry

Supermarkets and grocery stores

Company size

10,000+ Employees

Headquarters location

Boise, ID, US

Year founded

1967

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