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Help Jobs in Nevada (NOW HIRING)

Spencer Fane LLP

Help Desk Analyst

Las Vegas, NV · On-site

$19.50 - $26.75/hr

Spencer Fane LLP is a law firm seeking a Help Desk Analyst to serve as the first point of contact for end-users with IT-related issues. The role involves troubleshooting, ticket management, and ...

JENSEN INFRASTRUCTURE

Help Desk Technician

Reno, NV · On-site

$20 - $27/hr

Our Help Desk Technicians address and resolve technical issues, ensuring that our employees can efficiently utilize computer systems, software, and hardware. Reporting to our IT Infrastructure ...

Zippy's Las Vegas

Wait Help

North Las Vegas, NV · On-site

Offering help and sharing your knowledge with others * Being positive every day, and finding joy in what you do * Staying humble and always learning * Having an "all in" attitude * Working with aloha ...

Zippy's Las Vegas

Wait Help

Las Vegas, NV · On-site

Offering help and sharing your knowledge with others * Being positive every day, and finding joy in what you do * Staying humble and always learning * Having an "all in" attitude * Working with aloha ...

Innovative Network Solutions LLC

Be Seen First

Helpdesk Support Technician

Henderson, NV · On-site

$19 - $22/hr

If you have excellent troubleshooting skills, strong communication abilities, and a passion for helping clients resolve technical issues, we want to hear from you! Job Responsibilities: * Adhere ...

Zippy's

Wait Help

North Las Vegas, NV · On-site

Offering help and sharing your knowledge with others * Being positive every day, and finding joy in what you do * Staying humble and always learning * Having an "all in" attitude * Working with aloha ...

Zippy's

Wait Help

Las Vegas, NV

Offering help and sharing your knowledge with others * Being positive every day, and finding joy in what you do * Staying humble and always learning * Having an "all in" attitude * Working with aloha ...

Innovative Network Solutions LLC

Be Seen First

Helpdesk Support Technician

Henderson, NV · On-site

$19 - $22/hr

If you have excellent troubleshooting skills, strong communication abilities, and a passion for helping clients resolve technical issues, we want to hear from you! Job Responsibilities: * Adhere ...

Zippy's

Wait Help

Las Vegas, NV · On-site

Offering help and sharing your knowledge with others * Being positive every day, and finding joy in what you do * Staying humble and always learning * Having an "all in" attitude * Working with aloha ...

Zippy's Las Vegas

Wait Help

Las Vegas, NV · On-site

Offering help and sharing your knowledge with others * Being positive every day, and finding joy in what you do * Staying humble and always learning * Having an "all in" attitude * Working with aloha ...

Zippy's

Wait Help

Las Vegas, NV · On-site

Offering help and sharing your knowledge with others * Being positive every day, and finding joy in what you do * Staying humble and always learning * Having an "all in" attitude * Working with aloha ...

Zippy's

Wait Help

North Las Vegas, NV

Offering help and sharing your knowledge with others * Being positive every day, and finding joy in what you do * Staying humble and always learning * Having an "all in" attitude * Working with aloha ...

Zippy's

Wait Help

Las Vegas, NV

Offering help and sharing your knowledge with others * Being positive every day, and finding joy in what you do * Staying humble and always learning * Having an "all in" attitude * Working with aloha ...

Zippy's Las Vegas

Wait Help

Las Vegas, NV · On-site

Offering help and sharing your knowledge with others * Being positive every day, and finding joy in what you do * Staying humble and always learning * Having an "all in" attitude * Working with aloha ...

Zippy's

Wait Help

Las Vegas, NV · On-site

Offering help and sharing your knowledge with others * Being positive every day, and finding joy in what you do * Staying humble and always learning * Having an "all in" attitude * Working with aloha ...

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Help information

See Nevada salary details

$10

$21

$33

How much do help jobs pay per hour?

As of May 30, 2026, the average hourly pay for help in Nevada is $21.23, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $23.51 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Help Desk Technician, and why are they important?

To thrive as a Help Desk Technician, you need strong problem-solving abilities, a solid understanding of computer hardware/software, and typically a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and basic networking protocols is essential. Excellent communication, patience, and customer service skills set top performers apart in this role. These competencies ensure efficient technical support, high user satisfaction, and smooth IT operations within an organization.

What are some common challenges faced by Help Desk professionals, and how can they be addressed?

Help Desk professionals often encounter challenges such as managing a high volume of support requests, troubleshooting diverse technical issues, and communicating effectively with users of varying technical expertise. To address these challenges, it’s important to develop strong time management skills, continually update technical knowledge, and practice patience and clear communication. Many teams use ticketing systems and knowledge bases to streamline issue tracking and resolution, fostering a collaborative work environment that encourages knowledge sharing.

What are help desk jobs?

Help desk jobs involve providing technical support and assistance to customers or employees who are experiencing issues with computer systems, software, or other technology. Professionals in these roles typically troubleshoot problems, answer questions, and guide users through solutions via phone, email, chat, or in person. Help desk workers are essential for maintaining smooth IT operations in organizations and ensuring that users can effectively use technology.

What jobs pay $3,000 a day?

High-paying jobs that can earn $3,000 or more per day typically include specialized roles such as surgeons, anesthesiologists, corporate lawyers, and senior executives, often requiring advanced degrees, certifications, and extensive experience. Certain freelance or consulting roles in finance, technology, or management may also reach this level with significant client portfolios or project-based work.

What is the difference between Help vs Customer Service Representative?

AspectHelpCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma; training in communication and product knowledge
Work EnvironmentCall centers, online support, in-person assistanceCall centers, retail stores, online support
Industry UsageCustomer support, technical support, help desksCustomer service, retail, hospitality
Common Search/ComparisonHelp vs Customer Service Representative

Help roles typically focus on providing assistance and troubleshooting for specific products or services, often requiring technical knowledge. Customer Service Representatives handle broader customer interactions, including inquiries, complaints, and support across various industries. While both roles involve assisting customers, Help positions are more specialized, whereas Customer Service Representatives cover a wider range of customer interactions.

What are the most commonly searched types of Help jobs in Nevada? The most popular types of Help jobs in Nevada are:
Help jobs near you
Help Desk Analyst

Help Desk Analyst

Spencer Fane LLP

Las Vegas, NV • On-site

$19.50 - $26.75/hr

Full-time

Posted 3 days ago

Job description

Job Summary:
Spencer Fane LLP is a law firm seeking a Help Desk Analyst to serve as the first point of contact for end-users with IT-related issues. The role involves troubleshooting, ticket management, and providing exceptional customer service to ensure smooth IT operations.
Responsibilities:
• Act as the first contact for end-users for all IT-supported systems or PC-related issues.
• Escalate tickets for more complex issues appropriately to Help Desk team leads.
• Assign tickets from the service now queue created by email.
• Properly categorize, prioritize, and route each ticket to the correct group or tech.
• Receive requests, whether problem reports or for new services, via accepted mechanisms such as phone calls, emails, and in-person visits.
• Gather customer contact information and the symptoms of the problem and then log information into tickets for all incoming work requests.
• Adherence to help desk KPI measurements, including but not limited to call volume handled, average call length, call and ticket resolution time, masterful usage of the ticketing system, including accuracy and thoroughness of ticket completion and information captured, especially notes on troubleshooting.
• Adherence to procedures, including but not limited to procedures on customer handoffs and escalation to the appropriate persons within IT department.
• Maintain the integrity of devices while fixing reported issues. (e.g., fixing things that aren't reported but seen while working on the reported issue).
• Troubleshoot certain issues by analyzing the reported symptoms and solving them, ideally affecting a first-call resolution.
• Create knowledge base documentation for issues that are resolved but not yet documented.
• Follow up with customers to ensure the issue has been resolved as a matter of customer service.
• Stay current on upcoming changes or possible new solutions.
• Attending training and expected to be proficient on new software or hardware rollout to the environment.
• Interact with other members of the team and Firm in a collaborative, respectful manner.
Qualifications:
Required:
• High School diploma or equivalent required
• Strong computer skills and the ability to troubleshoot and diagnose problems
• Proficient in software support, including OS and Office applications
• Strong customer service skills in person and over the phone required
• Ability to communicate technical information, both verbal and written to a wide range of end-users
• Attention to detail and follow-through to ensure issues have been resolved
• Ability to maintain confidentiality of all applicant, client, and firm proprietary information
• Travel to other local offices may be required; own reliable transportation is essential
• Ability to occasionally or routinely lift up to 10 lbs. required
• Ability to talk and hear required
• Ability to perform repetitive motions required
• Ability to sit, stand and walk required
• Ability to reach, lift, climb, balance, stoop and crouch required
• Ability to see and read PC screens; detect color coding, read fine print, and/or normal type size print
Preferred:
• Some college plus 1 year experience preferred
• A+ certification preferred
• Complete Certification for supporting the document management system, Customer Service, and problem-solving within 1 year of hire
Company:
Spencer Fane is a law firm that offers legal services in business, finance, and labor laws. Founded in 1879, the company is headquartered in Austin, USA, with a team of 501-1000 employees. The company is currently Late Stage.

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