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Help Jobs in Nevada (NOW HIRING)

Acusensus United States

Help Desk Supervisor

Las Vegas, NV · On-site

$55K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

About the role You'll be the person the Help Desk team turns to as the escalation point, the mentor, and the one who keeps 24/7 coverage running smoothly, even when it means stepping in yourself.

Acusensus United States

Help Desk Supervisor

Las Vegas, NV · On-site

$55K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

About the role You'll be the person the Help Desk team turns to as the escalation point, the mentor, and the one who keeps 24/7 coverage running smoothly, even when it means stepping in yourself.

Acusensus United States

Help Desk Supervisor

Las Vegas, NV

$55K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

About the role You'll be the person the Help Desk team turns to as the escalation point, the mentor, and the one who keeps 24/7 coverage running smoothly, even when it means stepping in yourself.

MANTECH

Help Desk Specialist

Nellis Air Force Base, NV · On-site

MANTECH seeks a motivated, career and customer-oriented Help Desk Specialist to join our Air Force / Space team at Nellis AFB . The Computer User Support Specialist's primary function is to support ...

MANTECH

Help Desk Specialist

Nellis Air Force Base, NV · On-site

MANTECH seeks a motivated, career and customer-oriented Help Desk Specialist to join our Air Force / Space team at Nellis AFB . The Computer User Support Specialist's primary function is to support ...

MANTECH

Help Desk Specialist

Nellis Air Force Base, NV · On-site

MANTECH seeks a motivated, career and customer-oriented Help Desk Specialist to join our Air Force / Space team at Nellis AFB . The Computer User Support Specialist's primary function is to support ...

MANTECH

Help Desk Specialist

Nellis Air Force Base, NV · On-site

MANTECH seeks a motivated, career and customer-oriented Help Desk Specialist to join our Air Force / Space team at Nellis AFB . The Computer User Support Specialist's primary function is to support ...

AutoSavvy

Help Desk III

Las Vegas, NV

$19 - $25.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Summary As an Help Desk III, you will serve as a senior technical resource responsible for troubleshooting, maintaining, and improving IT systems across the organization. You will support ...

ManTech

Help Desk Specialist

Nellis Air Force Base, NV

$48K - $81K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Helpdesk Support: Field user calls, determine the level of support required, and escalate/distribute calls to appropriate tiers (e.g., Tier 2, Tier 3). * Troubleshooting: Provide support for account ...

ManTech

Help Desk Specialist

Nellis Air Force Base, NV · On-site

$54K - $90K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Helpdesk Support: Field user calls, determine the level of support required, and escalate/distribute calls to appropriate tiers (e.g., Tier 2, Tier 3). * Troubleshooting: Provide support for account ...

AutoSavvy

Help Desk III

Las Vegas, NV · On-site

$19 - $25.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Summary As an Help Desk III, you will serve as a senior technical resource responsible for troubleshooting, maintaining, and improving IT systems across the organization. You will support ...

Hankey Group External

Help Desk Support Analyst

Las Vegas, NV · On-site

$22 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Help Desk Support Analyst Las Vegas, NV | On-site role Base pay : $22 - $24 per hour Minimum of 2 years of experience in IT troubleshooting and support. Western Funding is a fast-growing, specialized ...

The Hankey Group

Help Desk Support Analyst

Las Vegas, NV · On-site

$22 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Help Desk Support Analyst Las Vegas, NV | On-site role Base pay : $22 - $24 per hour Minimum of 2 years of experience in IT troubleshooting and support. Western Funding is a fast-growing, specialized ...

Westlake Financial

Help Desk Support Analyst

Las Vegas, NV · On-site

$22 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Help Desk Support Analyst Las Vegas, NV | On-site role Base pay : $22 - $24 per hour Minimum of 2 years of experience in IT troubleshooting and support. Western Funding is a fast-growing, specialized ...

Hankey Group

Help Desk Support Analyst

Las Vegas, NV · On-site

$22 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Help Desk Support Analyst Las Vegas, NV | On-site role Base pay : $22 - $24 per hour Minimum of 2 years of experience in IT troubleshooting and support. Western Funding is a fast-growing, specialized ...

New

Western Funding

Help Desk Support Analyst

Las Vegas, NV · On-site

$22 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Help Desk Support Analyst Las Vegas, NV | On-site role Base pay : $22 - $24 per hour Minimum of 2 years of experience in IT troubleshooting and support. Western Funding is a fast-growing, specialized ...

Zippy's

Wait Help

Las Vegas, NV · On-site

  • Medical

  • Dental

  • Retirement

  • PTO

Offering help and sharing your knowledge with others * Being positive every day, and finding joy in what you do * Staying humble and always learning * Having an "all in" attitude * Working with aloha ...

Zippy's

Wait Help

Las Vegas, NV · On-site

  • Medical

  • Dental

  • Retirement

  • PTO

Offering help and sharing your knowledge with others * Being positive every day, and finding joy in what you do * Staying humble and always learning * Having an "all in" attitude * Working with aloha ...

Zippy's Las Vegas

Wait Help

Las Vegas, NV · On-site

  • Medical

  • Dental

  • Retirement

  • PTO

Offering help and sharing your knowledge with others * Being positive every day, and finding joy in what you do * Staying humble and always learning * Having an "all in" attitude * Working with aloha ...

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All JobsHelp JobsHelp Jobs in Nevada

Help information

See Nevada salary details

$10

$21

$33

How much do help jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for help in Nevada is $21.23, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $23.51 per hour, depending on experience, location, and employer.

What is a help desk job?

Help desk jobs involve providing technical support and assistance to customers or employees who are experiencing issues with computer systems, software, or other technology. Professionals in these roles typically troubleshoot problems, answer questions, and guide users through solutions via phone, email, chat, or in person. Help desk workers are essential for maintaining smooth IT operations in organizations and ensuring that users can effectively use technology.

What skills and qualifications are needed to thrive as a help desk technician?

To thrive as a Help Desk Technician, you need strong problem-solving abilities, a solid understanding of computer hardware/software, and typically a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and basic networking protocols is essential. Excellent communication, patience, and customer service skills set top performers apart in this role. These competencies ensure efficient technical support, high user satisfaction, and smooth IT operations within an organization.

What are common challenges faced by help desk professionals, and how can they be addressed?

Help Desk professionals often encounter challenges such as managing a high volume of support requests, troubleshooting diverse technical issues, and communicating effectively with users of varying technical expertise. To address these challenges, it’s important to develop strong time management skills, continually update technical knowledge, and practice patience and clear communication. Many teams use ticketing systems and knowledge bases to streamline issue tracking and resolution, fostering a collaborative work environment that encourages knowledge sharing.

What is the difference between Help vs Customer Service Representative?

AspectHelpCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma; training in communication and product knowledge
Work EnvironmentCall centers, online support, in-person assistanceCall centers, retail stores, online support
Industry UsageCustomer support, technical support, help desksCustomer service, retail, hospitality
Common Search/ComparisonHelp vs Customer Service Representative

Help roles typically focus on providing assistance and troubleshooting for specific products or services, often requiring technical knowledge. Customer Service Representatives handle broader customer interactions, including inquiries, complaints, and support across various industries. While both roles involve assisting customers, Help positions are more specialized, whereas Customer Service Representatives cover a wider range of customer interactions.

What are some helping jobs?

Helping jobs include roles such as social workers, healthcare aides, counselors, and emergency responders. These positions often require strong communication skills, empathy, and relevant certifications or training. They typically involve assisting individuals or communities in need across various settings like hospitals, schools, or social service agencies.

What are the most commonly searched types of Help jobs in Nevada?

The most popular types of Help jobs in Nevada are:

Help jobs near you
Infographic showing various Help job openings in Nevada as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $44,150 per year, or $21.2 per hour.

Help Desk Supervisor

Acusensus United States

Las Vegas, NV • On-site

$55K - $65K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description

About us

Acusensus pioneers intelligent road safety enforcement solutions that can be rapidly deployed to address road safety challenges. Our mission is simple, changing behaviours, saving lives. We're an Australian technology company with a genuinely global footprint. We use advanced AI and hardware technology deployed as fixed-location, trailer-based, and vehicle-based enforcement solutions and our systems are already used by governments across Australia, the US, the UK, and New Zealand.

About the role

You'll be the person the Help Desk team turns to as the escalation point, the mentor, and the one who keeps 24/7 coverage running smoothly, even when it means stepping in yourself.

What you'll do:

  • Supervise, mentor, and develop two Help Desk team members through 1:1 coaching and group training
  • Act as the primary escalation point for issues raised by the team, resolving what you can and escalating what you can't
  • Manage rostering and workforce planning to ensure consistent 24/7 coverage, including covering shifts when needed
  • Build and maintain Help Desk procedures and protocols, and drive ongoing improvements
  • Communicate across departments and be the link between the Help Desk and other teams, Program Managers, and Service Delivery
  • Own daily, weekly, and monthly reporting on team and program performance, including KPI and SLA metrics
  • Support recruitment, onboarding, and training of new Help Desk team members.

This position operates on a 24/7 shift pattern and may be rostered to provide support for normal Helpdesk shifts. The successful candidate is required to complete pre-employment checks including a criminal history check and driving history check as part of the offer process.

Requirements

About you

You're a technically capable Help Desk or IT support professional who's already in or ready to step into a supervisory role and genuinely enjoys developing people.

You'll bring:

  • Demonstrated ability to supervise, coach, and develop a team
  • At least 2 years' experience in Help Desk, IT support, or a similar role
  • Experience troubleshooting and maintaining software on Linux
  • Hands-on experience with AWS
  • Strong diagnostic troubleshooting skills, with the ability to clearly communicate root causes to stakeholders
  • Comfort operating independently in a fast-moving, always-on environment
  • A High School Certificate (HSC) or Senior Secondary Certificate of Education (SSCE)

Highly regarded:

  • A technical qualification or postgraduate study in an IT-related field
  • Contact centre experience
  • A track record of resolving team friction before it escalates

Benefits

What We Offer:

  • The salary for this role is $55,000 - $65,000 per year
  • Supportive team in a fast-growing global company
  • Opportunities for skill expansion and process improvements.
  • Access to Medical, Dental, Vision, 401k and PTO

Ready to be part of our mission? Apply now.
Visit www.acusensus.com.au/careers or submit your application directly through this advertisement. If you have any questions or would like to discuss the role in greater detail, please email careers@acusensus.com.

Acusensus is proud to be an Affirmative Action/Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.