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Help Tech Chat Support Jobs in Austin, TX (NOW HIRING)

TEKsystems

Service Desk Technician

Austin, TX

$23.25 - $24/hr

Support users through phone, chat, and remote support sessions * Perform account administration ... helping customers capitalize on change and master the momentum of technology. We're building ...

TEKsystems

Service Desk Technician

Austin, TX

$23.25 - $24/hr

Support users through phone, chat, and remote support sessions * Perform account administration ... helping customers capitalize on change and master the momentum of technology. We're building ...

Systemverse

Helpdesk Support Specialist

Austin, TX · On-site

$55K/yr

This role serves as the primary point of contact for IT support requests and ensures a high level ... Serve as the first point of contact for users seeking technical assistance via phone, email, chat ...

Integris

Systems Administrator

Austin, TX · On-site

... technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and ... Initial contact for inbound phone and chat support request. * Provide support and maintenance of ...

Integris

Systems Administrator

Austin, TX

... technology solutions. Were looking for talent that thrives in a culture of clarity, trust, and ... Initial contact for inbound phone and chat support request. * Provide support and maintenance of ...

Integris

Systems Administrator

Austin, TX · On-site

... technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and ... Initial contact for inbound phone and chat support request. * Provide support and maintenance of ...

Hireblazer

Help Desk /Technical Support

Austin, TX · On-site

$19.75 - $26.75/hr

Title: Help Desk /Technical Support Duration: 12+ Months Location: Austin, TX 78701. The working ... Provides front-line technology support by answering and responding to inbound calls/emails in a ...

American Innovations LTD

IT Help Desk

Austin, TX · On-site

Description: IT Help Desk (with light Sys Admin Work) This role will be in office Monday - Friday ... Own end-user support across Windows 10/11 laptops/desktops; provide deskside service and remote ...

American Innovations LTD

IT Help Desk

Austin, TX

Description IT Help Desk (with light Sys Admin Work) This role will be in office Monday - Friday ... Own end-user support across Windows 10/11 laptops/desktops; provide deskside service and remote ...

American Innovations

IT Help Desk

Austin, TX · On-site

IT Help Desk (with light Sys Admin Work) This role will be in office Monday - Friday. Who we are ... Own end-user support across Windows 10/11 laptops/desktops; provide deskside service and remote ...

Allen Control Systems

IT Help Desk Engineer

Austin, TX · On-site

They are seeking an IT Help Desk Engineer to provide first-line technical support, troubleshoot issues, and ensure the smooth operation of IT needs across the company. Responsibilities : • Serve as ...

Allen Control Systems

IT Help Desk Engineer

Austin, TX · On-site

They are seeking an IT Help Desk Engineer to provide first-line technical support, manage IT tickets, and assist in onboarding new employees while ensuring operational standards for compliance and ...

MicroVentures

Client Support Specialist

Austin, TX · On-site

$17.75 - $24/hr

... chat/email reviews * Implement the training and coaching by helping our clients through their ... Hybrid work environment in Austin TX * $100 monthly technology stipend (phone and internet) We may ...

MicroVentures

Client Support Specialist

Austin, TX

$17.75 - $24/hr

... chat/email reviews * Implement the training and coaching by helping our clients through their ... Hybrid work environment in Austin TX * $100 monthly technology stipend (phone and internet) We may ...

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Showing results 1-20

All JobsHelp Tech Chat Support JobsHelp Tech Chat Support Jobs in Austin, TX

Help Tech Chat Support information

See Austin, TX salary details

$26.8K

$43.1K

$65.4K

How much do help tech chat support jobs pay per year?

As of Jul 14, 2026, the average yearly pay for help tech chat support in Austin, TX is $43,098.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,200.00 and $46,600.00 per year, depending on experience, location, and employer.

What is the difference between Help Tech Chat Support vs Help Desk Technician?

AspectHelp Tech Chat SupportHelp Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+), customer service skillsCompTIA A+, Network+, or similar certifications, technical troubleshooting skills
Work EnvironmentRemote or on-site, primarily online chat interactionsOn-site or remote, handling phone, email, and in-person support
Employer & IndustryTech companies, customer service centers, e-commerceIT departments, corporate offices, service providers
Search & Comparison IntentCustomer support roles focused on online chatTechnical support roles involving troubleshooting and hardware/software issues

Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.

What are popular job titles related to Help Tech Chat Support jobs in Austin, TX? For Help Tech Chat Support jobs in Austin, TX, the most frequently searched job titles are:
What job categories do people searching Help Tech Chat Support jobs in Austin, TX look for? The top searched job categories for Help Tech Chat Support jobs in Austin, TX are:
What cities near Austin, TX are hiring for Help Tech Chat Support jobs? Cities near Austin, TX with the most Help Tech Chat Support job openings:
Help Tech Chat Support jobs near you
Finance Card Support Specialist

Finance Card Support Specialist

Staffmark Group

Austin, TX • On-site

$16/hr

Other

Medical, Dental, Vision, Life, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

Now Hiring Finance Card Support Specialist
Location: Austin, TX
Pay Rate: $16.00 per hour
Shift: Monday - Saturday | 9 AM - 6 PM

Call Center Rockstar - Phones, People, & Possibilities

Some people call it work-we call it winning. Step up as a Finance Card Support Specialist and turn your quick wit and hustle into solid paychecks.

What You'll Need to Succeed

  • Previous call center experience required
  • Experience in financial services or card support preferred
  • Strong problem-solving and analytical skills with the ability to handle complex issues
  • Proven ability to de-escalate difficult customer situations
  • Excellent verbal and written communication skills
  • Ability to work independently while knowing when to escalate issues
  • Strong attention to detail and ability to understand complex processes
  • Team-oriented with a positive, solution-focused attitude
  • Ability to multitask in a fast-paced environment and manage competing priorities
  • Comfortable providing real-time support and guidance to team members

Perks:

  • On-time, good weekly pay.
  • From checkups to "what ifs. Medical, Dental, Vision + Life Insurance.
  • 401(k) savings potential.
  • Sweet employee discounts.

Your Day, Your Hustle:

  • Handle inbound customer inquiries related to card issues via phone, with some email/chat support
  • Act as a subject matter expert (SME) to support agents in real-time and resolve complex customer concerns
  • Investigate and resolve escalated or high-impact customer issues with a focus on full resolution
  • Assist with live agent support through internal communication tools
  • Make outbound calls to customers as needed to resolve issues or follow up
  • Manage and respond to complaints from call center staff in a timely and professional manner
  • De-escalate customer situations and deliver a positive customer experience

"Great communication about work assignments and available schedules. Understanding of work/life balance (most times)." Staffmark, Sales Representative

Got the hustle? We've got the job-apply now.

Join a Team That Works for You

At Staffmark, we're more than just a staffing company-we're your career partner. As part of RGF Staffing and Recruit Group, anHR powerhouse behind big names like Indeed and Glassdoor, we've got the muscle and the know-how to get you where you want to go.
With more than half a century of experience and a track record of putting hundreds of thousands of people to work every year, we've got your back. Whether you're looking to level up, switch gears, or just get to work fast, we make it happen.
Join us and experience the advantage of working with a trusted name in recruiting-because your success is our success.

About Us

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. Allapplicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.

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