Help Desk Technician
$19 - $25.50/hr
... IT team to provide technical support and assistance to our users who have issues with their ... chat - Performing remote troubleshooting through diagnostic techniques and pertinent questions ...
$19 - $25.50/hr
... IT team to provide technical support and assistance to our users who have issues with their ... chat - Performing remote troubleshooting through diagnostic techniques and pertinent questions ...
$19 - $25.50/hr
... IT team to provide technical support and assistance to our users who have issues with their ... chat - Performing remote troubleshooting through diagnostic techniques and pertinent questions ...
Midland, TX · On-site
$19 - $25.50/hr
... IT team to provide technical support and assistance to our users who have issues with their ... chat * Performing remote troubleshooting through diagnostic techniques and pertinent questions
Midland, TX · On-site
$19 - $25.50/hr
... IT team to provide technical support and assistance to our users who have issues with their ... chat * Performing remote troubleshooting through diagnostic techniques and pertinent questions
Odessa, TX · On-site
Provide first-class customer service to all customers by phone, email, chat and in person, etc ... Experience with various forms of technology and software applications Annual Salary Hiring Range ...
Odessa, TX · On-site
Provide first-class customer service to all customers by phone, email, chat and in person, etc ... Experience with various forms of technology and software applications Annual Salary Hiring Range ...
My name is Leah and I'm a healthcare recruiter, I'm here to help! I have a Surg Tech role available ... You can also schedule a time to chat here - REF#LM4713
My name is Leah and I'm a healthcare recruiter, I'm here to help! I have a Surg Tech role available ... You can also schedule a time to chat here - REF#LM4713
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Midland, TX · On-site
$55K - $70K/yr
Job Summary As our IT Support Technician, you'll be the go-to resource for all things technology at ... Manage help desk tickets, prioritize requests, and escalate complex issues as needed * Support ...
Quick apply
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Midland, TX · On-site
$55K - $70K/yr
Job Summary As our IT Support Technician, you'll be the go-to resource for all things technology at ... Manage help desk tickets, prioritize requests, and escalate complex issues as needed * Support ...
Be Seen First
Midland, TX · On-site
$55K - $70K/yr
Job Summary As our IT Support Technician, you'll be the go-to resource for all things technology at ... Manage help desk tickets, prioritize requests, and escalate complex issues as needed * Support ...
Quick apply
Be Seen First
Midland, TX · On-site
$55K - $70K/yr
Job Summary As our IT Support Technician, you'll be the go-to resource for all things technology at ... Manage help desk tickets, prioritize requests, and escalate complex issues as needed * Support ...
My name is Leah and I'm a healthcare recruiter, I'm here to help! I have a CT Tech role available ... You can also schedule a time to chat here - REF#LM4714
My name is Leah and I'm a healthcare recruiter, I'm here to help! I have a CT Tech role available ... You can also schedule a time to chat here - REF#LM4714
My name is Leah and I'm a healthcare recruiter, I'm here to help! I have a CT Tech role available ... You can also schedule a time to chat here - REF#LM4629
My name is Leah and I'm a healthcare recruiter, I'm here to help! I have a CT Tech role available ... You can also schedule a time to chat here - REF#LM4629
My name is Leah and I'm a healthcare recruiter, I'm here to help! I have a CT Tech role available ... You can also schedule a time to chat here - REF#LM4327
My name is Leah and I'm a healthcare recruiter, I'm here to help! I have a CT Tech role available ... You can also schedule a time to chat here - REF#LM4327
My name is Leah and I'm a healthcare recruiter, I'm here to help! I have a CT Tech role available ... You can also schedule a time to chat here - REF#LM4485
My name is Leah and I'm a healthcare recruiter, I'm here to help! I have a CT Tech role available ... You can also schedule a time to chat here - REF#LM4485
Odessa, TX · On-site
$15.25 - $20.25/hr
Information Technology Reports To: IT Support Supervisor Summary : The Summer Intern position ... This role offers practical exposure to help desk support, mobile device management, and real-world ...
Odessa, TX · On-site
$15.25 - $20.25/hr
Information Technology Reports To: IT Support Supervisor Summary : The Summer Intern position ... This role offers practical exposure to help desk support, mobile device management, and real-world ...
Odessa, TX · On-site
$15/hr
Information Technology Reports To: IT Support Supervisor Summary : The Summer Intern position ... This role offers practical exposure to help desk support, mobile device management, and real-world ...
Quick apply
Odessa, TX · On-site
$15/hr
Information Technology Reports To: IT Support Supervisor Summary : The Summer Intern position ... This role offers practical exposure to help desk support, mobile device management, and real-world ...
Midland, TX · Remote
$16.75 - $21.25/hr
This program needs customer-focused individuals to help support callers with financial transactions ... Lower tech requirement! Wired internet connection with required speeds (ping 25 Mbps; upload >10 ...
Midland, TX · Remote
$16.75 - $21.25/hr
This program needs customer-focused individuals to help support callers with financial transactions ... Lower tech requirement! Wired internet connection with required speeds (ping 25 Mbps; upload >10 ...
Odessa, TX · On-site
$50K - $70K/yr
Data Center Operations: IT Infrastructure Support Technician Location: Odessa, TX / Travel At STN ... Provide helpdesk support for hardware, software, and network issues * Install, configure, and ...
Quick apply
Odessa, TX · On-site
$50K - $70K/yr
Data Center Operations: IT Infrastructure Support Technician Location: Odessa, TX / Travel At STN ... Provide helpdesk support for hardware, software, and network issues * Install, configure, and ...
My name is Leah and I'm a healthcare recruiter, I'm here to help! I have a Surg Tech role available ... You can also schedule a time to chat here - REF#LM4713 Additional Information NEW - To learn more ...
My name is Leah and I'm a healthcare recruiter, I'm here to help! I have a Surg Tech role available ... You can also schedule a time to chat here - REF#LM4713 Additional Information NEW - To learn more ...
As In-Home Sales & Tech Support, you'll be on the front lines helping customers through our Serve, Solve, Sell approach. You'll start with paid training to prepare you to work independently in the ...
As In-Home Sales & Tech Support, you'll be on the front lines helping customers through our Serve, Solve, Sell approach. You'll start with paid training to prepare you to work independently in the ...
Midland, TX · On-site
$2.73K/wk
With Wanderly you can chat and apply to any agency with Wanderly's Universal Application, below are ... Referral bonuses * CEU reimbursement after 1,040 hrs * 24/7 on-call support * Day-one health ...
Midland, TX · On-site
$2.73K/wk
With Wanderly you can chat and apply to any agency with Wanderly's Universal Application, below are ... Referral bonuses * CEU reimbursement after 1,040 hrs * 24/7 on-call support * Day-one health ...
Looking for a Rad Tech job? My name is Leah and I'm a healthcare recruiter, I'm here to help! I ... You can also schedule a time to chat here - . REF#LM1086
Looking for a Rad Tech job? My name is Leah and I'm a healthcare recruiter, I'm here to help! I ... You can also schedule a time to chat here - . REF#LM1086
With Vivian, you can chat directly with recruiters and apply to staffing agencies with a Single ... Direct Deposit - Weekly * 24-Hour Support
With Vivian, you can chat directly with recruiters and apply to staffing agencies with a Single ... Direct Deposit - Weekly * 24-Hour Support
With Vivian, you can chat directly with recruiters and apply to staffing agencies with a Single ... CT Tech - None About Health Advocates Network - Allied Health Advocates Network was founded on the ...
With Vivian, you can chat directly with recruiters and apply to staffing agencies with a Single ... CT Tech - None About Health Advocates Network - Allied Health Advocates Network was founded on the ...
$27.2K - $30.8K
0% of jobs
$30.8K - $34.4K
3% of jobs
$37.9K is the 25th percentile. Wages below this are outliers.
$34.4K - $38K
22% of jobs
The median wage is $40K / yr.
$38K - $41.6K
43% of jobs
$41.6K - $45.1K
6% of jobs
$45.3K is the 75th percentile. Wages above this are outliers.
$45.1K - $48.7K
6% of jobs
$48.7K - $52.3K
6% of jobs
$52.3K - $55.9K
5% of jobs
$55.9K - $59.4K
3% of jobs
$59.4K - $63K
3% of jobs
$63K - $66.6K
1% of jobs
$27.2K
$43.9K
$66.6K
| Aspect | Help Tech Chat Support | Help Desk Technician |
|---|---|---|
| Credentials | Basic IT certifications (e.g., CompTIA A+), customer service skills | CompTIA A+, Network+, or similar certifications, technical troubleshooting skills |
| Work Environment | Remote or on-site, primarily online chat interactions | On-site or remote, handling phone, email, and in-person support |
| Employer & Industry | Tech companies, customer service centers, e-commerce | IT departments, corporate offices, service providers |
| Search & Comparison Intent | Customer support roles focused on online chat | Technical support roles involving troubleshooting and hardware/software issues |
Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.
$19 - $25.50/hr
Other
Posted 11 days ago
Help Desk Technician
We are looking for a help desk technician to join our IT team to provide technical support and assistance to our users who have issues with their computer systems, software, or hardware. A help desk technician's main responsibilities include:
- Serving as the first point of contact for users seeking technical assistance over the phone, email, or chat
- Performing remote troubleshooting through diagnostic techniques and pertinent questions
- Determining the best solution based on the issue and details provided by users
- Walking the user through the problem-solving process
- Escalating unresolved issues to the next level of support personnel
- Providing accurate information on IT products or services
- Recording events and problems and their resolution in logs
- Following up and updating user status and information
- Passing on any feedback or suggestions by users to the appropriate internal team
- Identifying and suggesting possible improvements on procedures
To be successful in this role, help desk technician, one must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be user-oriented and patient to deal with difficult users. Willing to travel to locations and service computer systems, software, or hardware.
A help desk technician must have:
- Proven experience as a help desk technician or other customer support role
- Tech savvy with working knowledge of office automation products, databases, and remote control
- Good understanding of computer systems, mobile devices, and other tech products
- Ability to diagnose and resolve basic technical issues
- Proficiency in English (or other language specified by keywords)
- Excellent communication skills
- User-oriented and cool-tempered
You should have a high school diploma or equivalent and some relevant experience or certification in IT support.
If you are interested in this position, please apply at rksupply.net/careers
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.