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Help Tech Chat Support Jobs in Odessa, TX (NOW HIRING)

Help Desk Technician

Midland, TX

$19 - $25.50/hr

... IT team to provide technical support and assistance to our users who have issues with their ... chat - Performing remote troubleshooting through diagnostic techniques and pertinent questions ...

Help Desk Technician

Midland, TX · On-site

$19 - $25.50/hr

... IT team to provide technical support and assistance to our users who have issues with their ... chat * Performing remote troubleshooting through diagnostic techniques and pertinent questions

Provide first-class customer service to all customers by phone, email, chat and in person, etc ... Experience with various forms of technology and software applications Annual Salary Hiring Range ...

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IT Support Technician

Midland, TX · On-site

$55K - $70K/yr

Job Summary As our IT Support Technician, you'll be the go-to resource for all things technology at ... Manage help desk tickets, prioritize requests, and escalate complex issues as needed * Support ...

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IT Support Technician

Midland, TX · On-site

$55K - $70K/yr

Job Summary As our IT Support Technician, you'll be the go-to resource for all things technology at ... Manage help desk tickets, prioritize requests, and escalate complex issues as needed * Support ...

Internship- IT Support

Odessa, TX · On-site

$15.25 - $20.25/hr

Information Technology Reports To: IT Support Supervisor Summary : The Summer Intern position ... This role offers practical exposure to help desk support, mobile device management, and real-world ...

Information Technology Reports To: IT Support Supervisor Summary : The Summer Intern position ... This role offers practical exposure to help desk support, mobile device management, and real-world ...

My name is Leah and I'm a healthcare recruiter, I'm here to help! I have a Surg Tech role available ... You can also schedule a time to chat here - REF#LM4713 Additional Information NEW - To learn more ...

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Help Tech Chat Support information

See Odessa, TX salary details

$27.2K

$43.9K

$66.6K

How much do help tech chat support jobs pay per year?

As of May 28, 2026, the average yearly pay for help tech chat support in Odessa, TX is $43,875.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,800.00 and $47,400.00 per year, depending on experience, location, and employer.

How can I make $2000 a week working from home?

Help tech chat support roles typically pay hourly, and earning $2000 a week requires working full-time hours at competitive rates, often around $15-$25 per hour. Increasing income may involve taking on multiple shifts, gaining specialized skills, or working for companies that offer higher pay for technical expertise and customer support experience.

What is the difference between Help Tech Chat Support vs Help Desk Technician?

AspectHelp Tech Chat SupportHelp Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+), customer service skillsCompTIA A+, Network+, or similar certifications, technical troubleshooting skills
Work EnvironmentRemote or on-site, primarily online chat interactionsOn-site or remote, handling phone, email, and in-person support
Employer & IndustryTech companies, customer service centers, e-commerceIT departments, corporate offices, service providers
Search & Comparison IntentCustomer support roles focused on online chatTechnical support roles involving troubleshooting and hardware/software issues

Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.

What are popular job titles related to Help Tech Chat Support jobs in Odessa, TX? For Help Tech Chat Support jobs in Odessa, TX, the most frequently searched job titles are:
What job categories do people searching Help Tech Chat Support jobs in Odessa, TX look for? The top searched job categories for Help Tech Chat Support jobs in Odessa, TX are:
What cities near Odessa, TX are hiring for Help Tech Chat Support jobs? Cities near Odessa, TX with the most Help Tech Chat Support job openings:

$19 - $25.50/hr

Other

Posted 11 days ago


Job description

Help Desk Technician

We are looking for a help desk technician to join our IT team to provide technical support and assistance to our users who have issues with their computer systems, software, or hardware. A help desk technician's main responsibilities include:

- Serving as the first point of contact for users seeking technical assistance over the phone, email, or chat

- Performing remote troubleshooting through diagnostic techniques and pertinent questions

- Determining the best solution based on the issue and details provided by users

- Walking the user through the problem-solving process

- Escalating unresolved issues to the next level of support personnel

- Providing accurate information on IT products or services

- Recording events and problems and their resolution in logs

- Following up and updating user status and information

- Passing on any feedback or suggestions by users to the appropriate internal team

- Identifying and suggesting possible improvements on procedures

To be successful in this role, help desk technician, one must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be user-oriented and patient to deal with difficult users. Willing to travel to locations and service computer systems, software, or hardware.

A help desk technician must have:

- Proven experience as a help desk technician or other customer support role

- Tech savvy with working knowledge of office automation products, databases, and remote control

- Good understanding of computer systems, mobile devices, and other tech products

- Ability to diagnose and resolve basic technical issues

- Proficiency in English (or other language specified by keywords)

- Excellent communication skills

- User-oriented and cool-tempered

You should have a high school diploma or equivalent and some relevant experience or certification in IT support.

If you are interested in this position, please apply at rksupply.net/careers

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.