Provide helpful feedback in a timely manner. * Teach students, including grading of CBEs if ... Communicate with students regularly including using online discussion boards, chat features ...
Provide helpful feedback in a timely manner. * Teach students, including grading of CBEs if ... Communicate with students regularly including using online discussion boards, chat features ...
Provide helpful feedback in a timely manner. * Teach students, including grading of CBEs if ... Communicate with students regularly including using online discussion boards, chat features ...
Provide helpful feedback in a timely manner. * Teach students, including grading of CBEs if ... Communicate with students regularly including using online discussion boards, chat features ...
Provide helpful feedback in a timely manner. * Teach students, including grading of CBEs if ... Communicate with students regularly including using online discussion boards, chat features ...
Provide helpful feedback in a timely manner. * Teach students, including grading of CBEs if ... Communicate with students regularly including using online discussion boards, chat features ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Help Tech Chat Support information
See Lubbock, TX salary details
$23.2K - $26.2K
0% of jobs
$26.2K - $29.3K
3% of jobs
$32.3K is the 25th percentile. Wages below this are outliers.
$29.3K - $32.3K
22% of jobs
The median wage is $34.1K / yr.
$32.3K - $35.4K
43% of jobs
$35.4K - $38.4K
6% of jobs
$38.5K is the 75th percentile. Wages above this are outliers.
$38.4K - $41.5K
6% of jobs
$41.5K - $44.5K
6% of jobs
$44.5K - $47.5K
5% of jobs
$47.5K - $50.6K
3% of jobs
$50.6K - $53.6K
3% of jobs
$53.6K - $56.7K
1% of jobs
$23.2K
$37.3K
$56.7K
How much do help tech chat support jobs pay per year?
As of Aug 8, 2026, the average yearly pay for help tech chat support in Lubbock, TX is $37,338.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,200.00 and $40,400.00 per year, depending on experience, location, and employer.
What is the difference between Help Tech Chat Support vs Help Desk Technician?
| Aspect | Help Tech Chat Support | Help Desk Technician |
|---|---|---|
| Credentials | Basic IT certifications (e.g., CompTIA A+), customer service skills | CompTIA A+, Network+, or similar certifications, technical troubleshooting skills |
| Work Environment | Remote or on-site, primarily online chat interactions | On-site or remote, handling phone, email, and in-person support |
| Employer & Industry | Tech companies, customer service centers, e-commerce | IT departments, corporate offices, service providers |
| Search & Comparison Intent | Customer support roles focused on online chat | Technical support roles involving troubleshooting and hardware/software issues |
Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.
What are popular job titles related to Help Tech Chat Support jobs in Lubbock, TX? For Help Tech Chat Support jobs in Lubbock, TX, the most frequently searched job titles are:
What job categories do people searching Help Tech Chat Support jobs in Lubbock, TX look for? The top searched job categories for Help Tech Chat Support jobs in Lubbock, TX are:
What cities near Lubbock, TX are hiring for Help Tech Chat Support jobs? Cities near Lubbock, TX with the most Help Tech Chat Support job openings:
Full-time
Re-posted 21 days ago
Texas Tech University rating
6.8
Based on 92 frontline employees who took The Breakroom Quiz
458th of 616 rated colleges and universities
Job description
Position Description
Contributes to the University's and TTUISD's mission through teaching and service. Provides instruction, appropriate assistance, information and tutoring. Performs instructional and educational work while serving as an online teacher. Provides feedback and grades for lessons, exams and final course grades. Organizes and develops course work, coordinates classes for students, observes and assesses the needs of the students. Maintains communication both formally and informally with students and other educators.
Major/Essential Functions
Required Qualifications
Bachelor's degree, State of Texas Teacher Certification in area of expertise, and three years teaching experience in a public or private school setting.
Candidates selected for this position will be subject to a post-offer, pre-employment Texas Tech University background check, and in addition, a Texas Education Agency criminal background check and fingerprinting as required by the Texas Legislature for independent school districts.
About the Department and/or College
Texas Tech K-12, a unit of the Texas Tech University Online division, is a state-approved online kindergarten through 12th-grade school that has been meeting students' needs for more than 25 years.
Affiliated with Texas Tech University, a Carnegie tier-one research institution, Texas Tech K-12 boasts a rigorous curriculum that allows students to work ahead, make up failed credits, and achieve their goals from wherever they are. Texas Tech K-12 is a Candidate for Accreditation with NCA CASI, NWAC, and SACS CASI. Texas Tech K-12 began in 1993 as a "Special Purpose District" designed to help students whose educational needs were not adequately met by traditional school districts. Since then, we have grown to serve students across the country and more than 70 nations around the world.
Special Instructions to Applicants
The following must accompany the application:
To complete the application process, you must click on the Pre-Employment Affidavit link below to complete an additional form. Once the form is complete, you must return it within 5 business days, to Cynthia Barbosa at e-mail cynthia.barbosa@ttu.edu. Please email Cynthia for any problems concerning the Pre-Employment Affidavit.
Safety Information
Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all TTU employees.
Pay Statement
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan.
EEO Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.
About the University
Founded in 1923, Texas Tech University began with a mission to serve the needs of West Texas, but its impact has always reached far beyond. Today, Texas Tech, located in Lubbock (pop. 300,000+), is home to a vibrant community of more than 42,000 students.Texas Tech's 1,800-acre campus showcases Spanish Renaissance architecture and is home to one of the country's largest public art collections. Its 13 colleges include a prestigious School of Law and a distinguished School of Veterinary Medicine. These programs equip students with the skills and knowledge needed to excel in their respective fields. Built on the values of West Texas - hard work, grit and authenticity - the university graduates students who are deeply engaged in service to their communities and well-positioned to succeed in the world. Texas Tech is committed to achieving research and scholarly accomplishments that compare favorably to the member institutions of the Association of American Universities (AAU). For more than 100 years, Texas Tech has been a premier destination for those seeking a world-class education and a unique, personalized experience as a member of the Red Raider family.
Knowledge, Skills, and Abilities
Contributes to the University's and TTUISD's mission through teaching and service. Provides instruction, appropriate assistance, information and tutoring. Performs instructional and educational work while serving as an online teacher. Provides feedback and grades for lessons, exams and final course grades. Organizes and develops course work, coordinates classes for students, observes and assesses the needs of the students. Maintains communication both formally and informally with students and other educators.
Major/Essential Functions
- Communication and timely feedback: Respond to student messages daily; Facilitate positive interactions with students, parents, and staff; Assess lessons and course finals while providing appropriate feedback in a timely manner; Maintain virtual office hours.
- Quality Instruction: Foster student success through the teaching of courses while utilizing interactive and intensive instructional methods; Recommend and provide remediation or re-teaching; Provide assistance, information, and/or tutoring as needed.
- Effective and efficient assessment: Grade and provide appropriate feedback for all student submissions within two days. Grade CBEs, if applicable, within five days; Provide required documentation.
- Course Completion: Encourage students to complete their coursework; Manage and monitor student learning; Follow-up with student's who appear to be struggling and/or failing to make appropriate progress; Provide helpful feedback in a timely manner.
- Teach students, including grading of CBEs if applicable; Maintain accurate grade sheets for reporting student progress; Work cooperatively with Texas Tech K-12 staff.
- Read and respond to communications from Texas Tech K-12 each week day; Return and pick up lessons/faculty grade sheets regularly; Attend all faculty meetings; Participate in required training.
- Adhere to all Texas Tech K-12 policies and procedures as noted in the Texas Tech K-12 Faculty Handbook; Perform other duties as assigned by Texas Tech K-12 superintendent and/or principals.
- Serve as the primary instructor for online K-12 courses. This will include assessment of student learning, evaluating student homework assignments, providing regular feedback to students. Grade assignments within 2 days.
- Communicate with students regularly including using online discussion boards, chat features, synchronous collaboration tools, email communications, and phone chat. Teachers will be required to respond to student questions/messages within 24 hours.
- Conduct videoconferencing and phone calls to provide instructional support to students, meet with families, and build relationships through discussion-based assessments, live instruction, informal office hours, or any other Texas Tech K-12 instructional requirement.
- Knowledge of Texas curricular requirements for K-12 education.
- Other duties as assigned.
Required Qualifications
Bachelor's degree, State of Texas Teacher Certification in area of expertise, and three years teaching experience in a public or private school setting.
Candidates selected for this position will be subject to a post-offer, pre-employment Texas Tech University background check, and in addition, a Texas Education Agency criminal background check and fingerprinting as required by the Texas Legislature for independent school districts.
About the Department and/or College
Texas Tech K-12, a unit of the Texas Tech University Online division, is a state-approved online kindergarten through 12th-grade school that has been meeting students' needs for more than 25 years.
Affiliated with Texas Tech University, a Carnegie tier-one research institution, Texas Tech K-12 boasts a rigorous curriculum that allows students to work ahead, make up failed credits, and achieve their goals from wherever they are. Texas Tech K-12 is a Candidate for Accreditation with NCA CASI, NWAC, and SACS CASI. Texas Tech K-12 began in 1993 as a "Special Purpose District" designed to help students whose educational needs were not adequately met by traditional school districts. Since then, we have grown to serve students across the country and more than 70 nations around the world.
Special Instructions to Applicants
The following must accompany the application:
- Resume/CV
- Cover Letter
- Professional License or Certification - English Language Arts and Reading 8-12 or 7-12 Texas Certification
- Professional/ Personal Reference
To complete the application process, you must click on the Pre-Employment Affidavit link below to complete an additional form. Once the form is complete, you must return it within 5 business days, to Cynthia Barbosa at e-mail cynthia.barbosa@ttu.edu. Please email Cynthia for any problems concerning the Pre-Employment Affidavit.
- TO ACCESS THE FORM PLEASE CLICK HERE: Pre-Employment Affidavit
Safety Information
Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all TTU employees.
Pay Statement
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan.
EEO Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.
About the University
Founded in 1923, Texas Tech University began with a mission to serve the needs of West Texas, but its impact has always reached far beyond. Today, Texas Tech, located in Lubbock (pop. 300,000+), is home to a vibrant community of more than 42,000 students.Texas Tech's 1,800-acre campus showcases Spanish Renaissance architecture and is home to one of the country's largest public art collections. Its 13 colleges include a prestigious School of Law and a distinguished School of Veterinary Medicine. These programs equip students with the skills and knowledge needed to excel in their respective fields. Built on the values of West Texas - hard work, grit and authenticity - the university graduates students who are deeply engaged in service to their communities and well-positioned to succeed in the world. Texas Tech is committed to achieving research and scholarly accomplishments that compare favorably to the member institutions of the Association of American Universities (AAU). For more than 100 years, Texas Tech has been a premier destination for those seeking a world-class education and a unique, personalized experience as a member of the Red Raider family.
Knowledge, Skills, and Abilities
- Knowledgeable in Online Teaching Strategies.
- Knowledgeable of subject (subject matter expert).
- Technology proficient in Office 365 and ability to learn and use Canvas Learning Management System.
- Excellent and effective written and oral communication skills.
What Texas Tech University employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Texas Tech University
Sourced by ZipRecruiter
Committed to teaching and the advancement of knowledge, Texas Tech University, a comprehensive public research university, provides the highest standards of excellence in higher education, fosters intellectual and personal development, and stimulates meaningful research and service to humankind.
Industry
Colleges, universities, and professional schools
Company size
5,001 - 10,000 Employees
Headquarters location
Lubbock, TX, US
Year founded
1923