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Help Tech Chat Support Jobs in Austin, TX (NOW HIRING)

Flash

IT Help Desk Technician

Austin, TX · On-site

$20 - $25/hr

  • Retirement

  • PTO

Join our Flash Team as an IT Help Desk Technician! Join Flash as a part-time IT Help Desk ... Administer and support internal tools such as Google Workspace, JumpCloud, Slack, Jira, Confluence ...

TEKsystems

Help Desk Analyst

Austin, TX · Hybrid

$23.25 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... IT professional who enjoys solving problems and supporting end users in a dynamic enterprise ... Deliver high‑quality technical support via phone, email, and chat * Troubleshoot and resolve ...

MicroVentures

Client Support Specialist

Austin, TX

$17.75 - $24/hr

... chat/email reviews * Implement the training and coaching by helping our clients through their ... Hybrid work environment in Austin TX * $100 monthly technology stipend (phone and internet) We may ...

MicroVentures

Client Support Specialist

Austin, TX · On-site

$17.75 - $24/hr

  • Medical

  • Dental

  • Retirement

  • PTO

... chat/email reviews * Implement the training and coaching by helping our clients through their ... Hybrid work environment in Austin TX * $100 monthly technology stipend (phone and internet) We may ...

MicroVentures

Client Support Specialist

Austin, TX · On-site

$17.75 - $24/hr

  • Medical

  • Dental

  • Retirement

  • PTO

... chat/email reviews * Implement the training and coaching by helping our clients through their ... Hybrid work environment in Austin TX * $100 monthly technology stipend (phone and internet) We may ...

Allen Control Systems

IT Help Desk Engineer

Austin, TX · On-site

  • Medical

  • Dental

  • Vision

  • PTO

Position Overview We are seeking an IT Help Desk Engineer to provide first-line technical support and ensure the smooth operation of day-to-day IT needs across ACS. This role will focus on ...

Allen Control Systems

IT Help Desk Engineer

Austin, TX · On-site

  • Medical

  • Dental

  • Vision

  • PTO

Position Overview We are seeking an IT Help Desk Engineer to provide first-line technical support and ensure the smooth operation of day-to-day IT needs across ACS. This role will focus on ...

acv

Enterprise Support & Solutions Admin II

Austin, TX · On-site

... technology tools. This position plays a crucial role in ensuring user satisfaction, resolving ... Monitor incoming Helpdesk tickets and accurately categorize and prioritize incidents * Provide ...

acv

Enterprise Support & Solutions Admin II

Austin, TX · On-site

... technology tools. This position plays a crucial role in ensuring user satisfaction, resolving ... Monitor incoming Helpdesk tickets and accurately categorize and prioritize incidents * Provide ...

acv

Enterprise Support & Solutions Admin II

Austin, TX · On-site

... technology tools. This position plays a crucial role in ensuring user satisfaction, resolving ... Monitor incoming Helpdesk tickets and accurately categorize and prioritize incidents * Provide ...

Systemverse

Helpdesk Support Specialist

Austin, TX · On-site

  • Medical

  • Dental

  • Vision

  • PTO

Description The Helpdesk Support Specialist provides first-level technical support to end users by ... This role serves as the primary point of contact for IT support requests and ensures a high level ...

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Showing results 21-40

All JobsHelp Tech Chat Support JobsHelp Tech Chat Support Jobs in Austin, TX

Help Tech Chat Support information

See Austin, TX salary details

$26.8K

$43.1K

$65.4K

How much do help tech chat support jobs pay per year?

As of Aug 13, 2026, the average yearly pay for help tech chat support in Austin, TX is $43,098.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,200.00 and $46,600.00 per year, depending on experience, location, and employer.

What is the difference between Help Tech Chat Support vs Help Desk Technician?

AspectHelp Tech Chat SupportHelp Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+), customer service skillsCompTIA A+, Network+, or similar certifications, technical troubleshooting skills
Work EnvironmentRemote or on-site, primarily online chat interactionsOn-site or remote, handling phone, email, and in-person support
Employer & IndustryTech companies, customer service centers, e-commerceIT departments, corporate offices, service providers
Search & Comparison IntentCustomer support roles focused on online chatTechnical support roles involving troubleshooting and hardware/software issues

Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.

What are popular job titles related to Help Tech Chat Support jobs in Austin, TX?

For Help Tech Chat Support jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Help Tech Chat Support jobs in Austin, TX look for?

The top searched job categories for Help Tech Chat Support jobs in Austin, TX are:

What cities near Austin, TX are hiring for Help Tech Chat Support jobs?

Cities near Austin, TX with the most Help Tech Chat Support job openings:

Help Tech Chat Support jobs near you

IT Help Desk Technician

Flash

Austin, TX • On-site

$20 - $25/hr

Full-time, Part-time

Retirement, PTO

Posted 13 days ago

Job description

Help us change the way the world parks
Parking isn't just about spaces - it's about creating seamless experiences, sustainable solutions, and smarter cities. At Flash, we're not just thinking about today's parking challenges; we're actively shaping the future of parking + charging. Join us in transforming the way the world parks.
Join our Flash Team as an IT Help Desk Technician!
Join Flash as a part-time IT Help Desk Technician and become an essential part of our internal success! You'll work alongside a supportive group of IT professionals in a high-energy environment, keeping our hardware, cloud tools, and daily workflows running seamlessly. With flexible hours, great benefits, and hands-on skill-building across top industry platforms, this is the perfect opportunity to make an immediate impact while elevating your career.
Location: Austin HQ, may need to go to the Dripping Springs Warehouse on occasion
Schedule: Flexible hours, minimum 24 hours, max 29 a week, Monday - Thursday
Travel: 0%
What You'll Do:
  • Manage onboarding and offboarding requests, including provisioning and decommissioning hardware and software
  • Image, deploy, and configure new devices for employees
  • Handle IT asset logistics via ticketing system (shipping/receiving equipment domestically and internationally)
  • Administer and support internal tools such as Google Workspace, JumpCloud, Slack, Jira, Confluence, and Microsoft O365
  • Provide support for Windows machines, MacBooks, and iPads
  • Decommission out-of-warranty equipment and coordinate recycling efforts
  • Partner with vendors for warranty-related hardware support
  • Maintain and manage IT inventory, including tracking assets and stock levels
  • Keep asset management systems up to date to support budgeting, refresh cycles, and audits
  • Assist the IT team with ongoing and new projects

What You Bring:
Technical Skills
  • Experience imaging and deploying devices (Windows/Mac environments)
  • Familiarity with cloud-based IT systems and identity management tools
  • Experience supporting a mixed-device environment (Windows, macOS, iOS)
  • Knowledge of IT asset management and lifecycle processes
  • Understanding of ticketing systems and IT support workflows

Soft Skills
  • Strong customer-first mindset with the ability to build relationships and empathize with users
  • Excellent interpersonal and communication skills
  • Ability to work independently and manage time effectively
  • High attention to detail and strong organizational skills
  • Adaptability, able to follow processes while supporting change and improvement

Qualifications:
  • Experience in Information Technology, ideally with a focus on end-user support or customer success
  • High School Diploma or equivalent
  • Ability to lift up to 25 lbs without assistance
  • Reliable transportation to the main office and occasional travel to a warehouse location
  • Flexible schedule

Salary:
$20.00 - $25.00/hour
Final salary will be determined based on candidate's skills and experience level.
Competitive Rewards Package includes:
  • 401(k) with company match
  • Paid holidays, paid time off and accrue sick leave
  • Flexible work environment
  • Opportunities for professional growth and development

Flash is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, allow us to attract creatively-led people, and to develop the best products, services and solutions. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Every qualified individual is encouraged to apply to join our team.

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