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Help Desk Jobs in Oregon (NOW HIRING)

Monrovia

OR - Sales Help Desk Craftsman

Dayton, OR · On-site

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are seeking Sales Help Desk Craftsmen for our beautiful Dayton, Oregon nursery. As a Sales Help Desk Craftsman, you will collaborate with the Outside & Inside Sales Craftsmen to assist with ...

Monrovia

OR - Sales Help Desk Craftsman

Dayton, OR · On-site

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are seeking Sales Help Desk Craftsmen for our beautiful Dayton, Oregon nursery. As a Sales Help Desk Craftsman, you will collaborate with the Outside & Inside Sales Craftsmen to assist with ...

DMI

  • Medical

  • Life

  • Retirement

Learn more at www.dminc.com About the Opportunity DMI is seeking an IT Help Desk Specialist (Journeyman Computer Support Specialist) to provide on-site Tier II IT help desk support to a federal ...

TEKsystems

IT Helpdesk Manager

Portland, OR

$48 - $58/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Lead and oversee daily Help Desk operations, ensuring timely resolution of technical support requests and escalations. * Manage, mentor, train, and evaluate IT support staff while fostering a ...

New

TEKsystems

IT Helpdesk Manager

Happy Valley, OR

$48 - $58/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Lead and oversee daily Help Desk operations, ensuring timely resolution of technical support requests and escalations. * Manage, mentor, train, and evaluate IT support staff while fostering a ...

New

Tines

Deal Desk Analyst

OR · Remote

$127K/yr

The Role We're hiring a Deal Desk Analyst reporting into our Revenue Operations organization. This ... Help manage order processing and prioritize effectively during periods of high volume, with ...

VytlOne

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Demonstrated ability to mentor co-workers to help the team succeed. WE OFFER At VytlOne we offer a diverse and inclusive work culture that supports a flexible work model in a collaborative ...

State of Oregon

Service Desk Analyst (ISS 4)

Portland, OR · On-site

$5.1K - $7.8K/mo

Service Desk Analyst (ISS 4) Oregon State Treasury is recruiting for the position of Service Desk Analyst (Information Systems Specialist 4). The primary purpose of this position is response to ...

Pantheon Systems, Inc

Deal Desk Analyst

OR · On-site +1

$20.50 - $28/hr

  • Medical

  • Dental

  • Vision

As a Deal Desk Analyst, you will sit at the intersection of Sales, Finance, Legal, and Accounting, acting as a trusted advisor to ensure scalable growth for the entire business. You are a strategic ...

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Showing results 41-60

All JobsHelp Desk JobsHelp Desk Jobs in Oregon

Help Desk information

See Oregon salary details

$13

$24

$35

How much do help desk jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for help desk in Oregon is $24.48, according to ZipRecruiter salary data. Most workers in this role earn between $20.34 and $27.45 per hour, depending on experience, location, and employer.

What are some common challenges faced by help desk professionals, and how can they effectively manage them?

Help Desk professionals often encounter challenges such as handling a high volume of support requests, dealing with frustrated users, and balancing multiple priorities. To manage these effectively, it's important to develop strong communication and time management skills, maintain a calm and empathetic demeanor, and stay organized through ticketing systems. Many teams also offer training and peer support to help staff stay updated on new technologies and procedures, making it easier to resolve issues efficiently while maintaining a positive customer experience.

What are the key skills and qualifications needed to thrive as a help desk professional, and why are they important?

To thrive as a Help Desk professional, you need a solid understanding of computer hardware, software troubleshooting, and strong problem-solving skills, often supported by a relevant IT degree or certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and customer service orientation are crucial soft skills for effectively assisting users. These competencies ensure timely technical support, user satisfaction, and efficient resolution of IT issues within an organization.

What is a help desk?

Help Desk jobs involve providing technical support and assistance to users experiencing issues with computer systems, software, or hardware. Professionals in these roles typically respond to customer inquiries, troubleshoot problems, and resolve technical issues either remotely or in person. They document incidents, escalate complex issues when necessary, and may also assist with setting up equipment or software. Help Desk staff play a critical role in ensuring smooth IT operations and maintaining productivity by minimizing downtime for users.

What is the difference between Help Desk vs Technical Support Specialist?

AspectHelp DeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentOffice or remote; front-line support for end-usersOffice or remote; more specialized technical troubleshooting
Employer & Industry UsageUsed across various industries for user supportCommon in IT, tech companies, and service providers
Search & Comparison IntentHigh overlap; both support end-users with technical issues

Help Desk and Technical Support Specialist roles share many similarities, including work environment and required certifications. However, Help Desk positions typically focus on general user support and troubleshooting, while Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support structures and serve as entry points for technical assistance in organizations.

More about Help Desk jobs
What are the most commonly searched types of Help Desk jobs in Oregon? The most popular types of Help Desk jobs in Oregon are:
What are popular job titles related to Help Desk jobs in Oregon? For Help Desk jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Help Desk jobs in Oregon look for? The top searched job categories for Help Desk jobs in Oregon are:
What cities in Oregon are hiring for Help Desk jobs? Cities in Oregon with the most Help Desk job openings:
Help Desk jobs near you
Infographic showing various Help Desk job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 26% Part Time, 4% Contract, and 1% Nights. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $50,912 per year, or $24.5 per hour.

OR - Sales Help Desk Craftsman

Monrovia

Dayton, OR • On-site

Full-time

Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

About Us

At Monrovia we are dedicated to creating a more beautiful world by selecting and growing plants of superior quality.  We know that creating a beautiful garden or landscape is about connecting to the beauty of nature.  We use our hearts, minds, and hands to nurture plants for all types of landscapes. Our passion for plants, use of natural processes, and our years of experience result in plants that enable consumers to achieve a landscape of exceptional beauty and share in the joy that comes from creating healthy living spaces. 

About the Role

If you have a knowledge and passion for plants, love to learn and continuously improve, and enjoy the sales experience and working with others, then we would love for you to join our team. We are seeking Sales Help Desk Craftsmen for our beautiful Dayton, Oregon nursery.  As a Sales Help Desk Craftsman, you will collaborate with the Outside & Inside Sales Craftsmen to assist with administrative and data entry projects.

What You'll Do

  • You'll process orders, retail pricing and credits.
  • You'll obtain Purchase Order confirmations.
  • You'll communicate with the sales team on tasks assigned. 
  • You'll continue to learn about industry trends and the plants we grow.
  • You'll help with event support and other tasks as needed.
  • You'll support our company values in the way you communicate with customers and your fellow craftsmen. 

Who You Are

  • Ideally you have at least 2 years of experience in a professional office setting.
  • You are able to learn and utilize technology.
  • You are good at planning, executing, and meeting goals.
  • You are open to feedback, communicate well and take action as required. 
  • You have good math and computer skills and are proficient in Excel. 
  • You are able to work Monday to Friday from 7:30am to 4pm; and Saturdays from 7:30am to 2:30pm on occasion during our busy spring season.
  • You have a valid driver's license with acceptable driving record so you can drive around the nursery as needed.
  • You're able to maneuver around the office and nursery, work on a computer and with a telephone, and can lift up to 35 pounds, with or without reasonable accommodation.

Benefits at Monrovia

  • You'll earn paid vacation and sick time.
  • When you participate in our 401(k) plan, you'll get a company match of up to 4%.
  • You will be eligible to participate in medical, dental, vision and life insurance. 
  • You'll be able to purchase Monrovia plants for your own garden at 20% off wholesale prices.

Monrovia is an Equal Opportunity Employer and is committed to providing a workplace free from harassment and discrimination.  We are committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. 

At Monrovia we are dedicated to creating a more beautiful world by selecting and growing plants of superior quality.  We know that creating a beautiful garden or landscape is about connecting to the beauty of nature.  We use our hearts, minds, and hands to nurture plants for all types of landscapes. Our passion for plants, use of natural processes, and our years of experience result in plants that enable consumers to achieve a landscape of exceptional beauty and share in the joy that comes from creating healthy living spaces. 

Monrovia is an Equal Opportunity Employer and is committed to providing a workplace free from harassment and discrimination.  We are committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.

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