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Help Desk Jobs in Dallas, OR (NOW HIRING)

STI

Help Desk Analyst

Salem, OR · On-site

$20.50 - $28.25/hr

Help Desk Analyst I Location: Salem , Oregon 97301 Duration: Long Term * Provides level 1 and occasional level 2 user support for end-user technology (e.g., hardware, software, printers, file storage ...

360 IT Professionals

Help Desk Support

Salem, OR

$20 - $27.25/hr

We are always looking forward to bring aboard IT professionals and help them build a career in the ... Troubleshoot workstation hardware and operating system problems. Assist the Computer Support Desk ...

360 IT Professionals

Need Help Desk Support II

Salem, OR · On-site

$20 - $27.25/hr

Troubleshoot workstation hardware and operating system problems. * Assist the Computer Support Desk (CSD) in tracking computer problems by using Remedy software or by communication with CSD.

Monrovia

OR - Sales Help Desk Craftsman

Dayton, OR · On-site

We are seeking Sales Help Desk Craftsmen for our beautiful Dayton, Oregon nursery. As a Sales Help Desk Craftsman, you will collaborate with the Outside & Inside Sales Craftsmen to assist with ...

Monrovia

OR - Sales Help Desk Craftsman

Dayton, OR · On-site

We are seeking Sales Help Desk Craftsmen for our beautiful Dayton, Oregon nursery. As a Sales Help Desk Craftsman, you will collaborate with the Outside & Inside Sales Craftsmen to assist with ...

EuHealth Psychiatry and Mentall Wellness

Be Seen First

Front Desk Receptionist

Salem, OR · On-site

$18 - $21/hr

In this vital role, you will manage front desk operations, assist patients and visitors, coordinate ... If you enjoy helping people and thrive in a fast-paced environment, we would love to meet you!

Urgent

Physiq Fitness

Front Desk

Keizer, OR · On-site

$15.55/hr

Physiq Fitness is looking for some Part-Time helpers to support our team! Have you always wanted to ... The front desk is the lifeblood of any company as they are always the first and last thing someone ...

Physiq Fitness

Front Desk

Keizer, OR · On-site

$15.55/hr

Physiq Fitness is looking for some Part-Time helpers to support our team! Have you always wanted to ... The front desk is the lifeblood of any company as they are always the first and last thing someone ...

Physiq Fitness

Front Desk

Keizer, OR

$15.55/hr

Physiq Fitness is looking for some Part-Time helpers to support our team! Have you always wanted to ... The front desk is the lifeblood of any company as they are always the first and last thing someone ...

Physiq Fitness

Front Desk

Salem, OR · On-site

Salary: $15.55/Hour Physiq Fitness is looking for some Part-Time helpers to support our team! Have ... The front desk is the lifeblood of any company as they are always the first and last thing someone ...

Residence Inn Salem

Front Desk Agent

Salem, OR · On-site

$14.25 - $18/hr

Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system ... College course work in related field helpful. * Experience in a hotel or a related field preferred.

Residence Inn Salem

Front Desk Agent

Salem, OR

$14.25 - $18/hr

Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system ... College course work in related field helpful. * Experience in a hotel or a related field preferred.

Residence Inn Salem

Front Desk Agent

Salem, OR

$14.25 - $18/hr

Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system ... College course work in related field helpful. * Experience in a hotel or a related field preferred.

Highgate Hotels

Front Desk Agent

Salem, OR

$14.25 - $18/hr

Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system ... College course work in related field helpful. * Experience in a hotel or a related field preferred.

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All JobsHelp Desk JobsHelp Desk Jobs in Dallas, OR

Help Desk information

See Dallas, OR salary details

$12

$23

$33

How much do help desk jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for help desk in Dallas, OR is $23.19, according to ZipRecruiter salary data. Most workers in this role earn between $19.28 and $26.01 per hour, depending on experience, location, and employer.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine help desk tasks such as password resets and troubleshooting, but Help Desk professionals are still essential for complex issues, customer service, and system management. AI tools can augment help desk roles by improving efficiency, but they do not fully replace the need for human expertise and problem-solving skills in IT support. Help Desk jobs often require communication skills, technical knowledge, and certifications like CompTIA A+ or ITIL.

How much does help desk pay?

Help desk technician salaries typically range from $35,000 to $55,000 annually, depending on experience, certifications, and the complexity of support provided. Entry-level positions may start lower, while experienced technicians with certifications like CompTIA A+ or ITIL can earn higher wages.

What are some common challenges faced by Help Desk professionals, and how can they effectively manage them?

Help Desk professionals often encounter challenges such as handling a high volume of support requests, dealing with frustrated users, and balancing multiple priorities. To manage these effectively, it's important to develop strong communication and time management skills, maintain a calm and empathetic demeanor, and stay organized through ticketing systems. Many teams also offer training and peer support to help staff stay updated on new technologies and procedures, making it easier to resolve issues efficiently while maintaining a positive customer experience.

What are the key skills and qualifications needed to thrive as a Help Desk professional, and why are they important?

To thrive as a Help Desk professional, you need a solid understanding of computer hardware, software troubleshooting, and strong problem-solving skills, often supported by a relevant IT degree or certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and customer service orientation are crucial soft skills for effectively assisting users. These competencies ensure timely technical support, user satisfaction, and efficient resolution of IT issues within an organization.

What jobs pay 4000 a week without a degree?

Help desk roles typically do not pay $4,000 a week without a degree; they usually offer lower wages. High-paying jobs that can reach this level without a degree often involve sales, real estate, or skilled trades like plumbing or electrical work, which rely on experience and certifications rather than formal education. These roles may require specialized skills, licenses, or certifications but can offer substantial weekly earnings based on performance and workload.

What are Help Desk jobs?

Help Desk jobs involve providing technical support and assistance to users experiencing issues with computer systems, software, or hardware. Professionals in these roles typically respond to customer inquiries, troubleshoot problems, and resolve technical issues either remotely or in person. They document incidents, escalate complex issues when necessary, and may also assist with setting up equipment or software. Help Desk staff play a critical role in ensuring smooth IT operations and maintaining productivity by minimizing downtime for users.

What does a help desk job do?

A help desk job involves providing technical support and assistance to users experiencing hardware, software, or network issues. Help desk technicians troubleshoot problems, answer questions, and often use ticketing systems to track and resolve issues efficiently.

What is the difference between Help Desk vs Technical Support Specialist?

AspectHelp DeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentOffice or remote; front-line support for end-usersOffice or remote; more specialized technical troubleshooting
Employer & Industry UsageUsed across various industries for user supportCommon in IT, tech companies, and service providers
Search & Comparison IntentHigh overlap; both support end-users with technical issues

Help Desk and Technical Support Specialist roles share many similarities, including work environment and required certifications. However, Help Desk positions typically focus on general user support and troubleshooting, while Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support structures and serve as entry points for technical assistance in organizations.

More about Help Desk jobs
What are the most commonly searched types of Help Desk jobs in Dallas, OR? The most popular types of Help Desk jobs in Dallas, OR are:
What cities near Dallas, OR are hiring for Help Desk jobs? Cities near Dallas, OR with the most Help Desk job openings:
Help Desk jobs near you
Infographic showing various Help Desk job openings in Dallas, OR as of July 2026, with employment types broken down into 75% Full Time, 23% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $48,240 per year, or $23.2 per hour.

Help Desk Analyst

STI

Salem, OR • On-site

$20.50 - $28.25/hr

Full-time

Re-posted 29 days ago

Job description

Job Title: Help Desk Analyst I
Location: Salem, Oregon 97301
Duration: Long Term
Job Description:
  • Provides level 1 and occasional level 2 user support for end-user technology (e.g., hardware, software, printers, file storage, information services, telephony equipment, and mobile devices) to support efficient and effective business functions.
  • Receives and responds quickly to user or technology issues (e.g. user or team member reported technology problems, concerns, questions, requests) to deliver responsive technical support and communication.
  • Requests additional information to ensure that problems are fully understood and that customers feel heard.
  • Analyzes issues and, if possible, resolves matters immediately to meet customer needs.
  • Thoroughly document issue details, troubleshooting steps are taken, and resolution is taken to build a technical support knowledge base, support reporting metrics, and allow issue follow-up.
  • Independently manages workload and shares anticipated resolution timelines when additional work is required to ensure that issue follow-up occurs and that customers are informed.
  • Identify likely next steps for resolution and route issues to appropriate team members when escalation (e.g., level 2 or 3 support, complaints) or transfer is required to facilitate seamless support transition.
  • Contact hardware, software, and service vendors for troubleshooting, support, or warranty requests to address issues.
  • Assists with technical training to ensure that agency staff are prepared for changes and can use tools effectively.
  • Provides subject matter expertise, serving as a willing source of knowledge and a change champion.

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