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Help Desk Jobs in Remote, OR (NOW HIRING)

Super Care LLC

Purchasing Specialist

Roseburg, OR · On-site

... Help Desk Tickets for new product additions and is familiar with payer and reimbursement. ● Assists Customer Service with product choices and availability. ● Treats all information and data ...

Oak Park by Cogir

Weekend Concierge

Roseburg, OR · On-site

$15 - $19.25/hr

This position will provide front desk coverage and exceptional customer service by consistently being pleasant and helpful to everyone walking through the doors and creating a welcoming and ...

Cogir Senior Living

Weekend Concierge

Roseburg, OR · On-site

$16 - $17/hr

This position will provide front desk coverage and exceptional customer service by consistently being pleasant and helpful to everyone walking through the doors and creating a welcoming and ...

Cogir Management, USA Inc

Weekend Concierge

Roseburg, OR · On-site

$15 - $19.25/hr

This position will provide front desk coverage and exceptional customer service by consistently being pleasant and helpful to everyone walking through the doors and creating a welcoming and ...

Hanger, Inc.

Patient Access Coordinator

Roseburg, OR · On-site

$16.25 - $20.50/hr

Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels ... The ideal candidate will have a background in front desk or reception work with strong ...

Hanger, Inc.

Patient Access Coordinator

Roseburg, OR · On-site

$16.25 - $20.50/hr

Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels ... The ideal candidate will have a background in front desk or reception work with strong ...

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All JobsHelp Desk JobsHelp Desk Jobs in Remote, OR

Help Desk information

See Remote, OR salary details

$12

$23

$33

How much do help desk jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for help desk in Remote, OR is $23.13, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.91 per hour, depending on experience, location, and employer.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine help desk tasks such as password resets and troubleshooting, but Help Desk professionals are still essential for complex issues, customer service, and system management. AI tools can augment help desk roles by improving efficiency, but they do not fully replace the need for human expertise and problem-solving skills in IT support. Help Desk jobs often require communication skills, technical knowledge, and certifications like CompTIA A+ or ITIL.

How much does help desk pay?

Help desk technician salaries typically range from $35,000 to $55,000 annually, depending on experience, certifications, and the complexity of support provided. Entry-level positions may start lower, while experienced technicians with certifications like CompTIA A+ or ITIL can earn higher wages.

What are some common challenges faced by Help Desk professionals, and how can they effectively manage them?

Help Desk professionals often encounter challenges such as handling a high volume of support requests, dealing with frustrated users, and balancing multiple priorities. To manage these effectively, it's important to develop strong communication and time management skills, maintain a calm and empathetic demeanor, and stay organized through ticketing systems. Many teams also offer training and peer support to help staff stay updated on new technologies and procedures, making it easier to resolve issues efficiently while maintaining a positive customer experience.

What are the key skills and qualifications needed to thrive as a Help Desk professional, and why are they important?

To thrive as a Help Desk professional, you need a solid understanding of computer hardware, software troubleshooting, and strong problem-solving skills, often supported by a relevant IT degree or certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and customer service orientation are crucial soft skills for effectively assisting users. These competencies ensure timely technical support, user satisfaction, and efficient resolution of IT issues within an organization.

What jobs pay 4000 a week without a degree?

Help desk roles typically do not pay $4,000 a week without a degree; they usually offer lower wages. High-paying jobs that can reach this level without a degree often involve sales, real estate, or skilled trades like plumbing or electrical work, which rely on experience and certifications rather than formal education. These roles may require specialized skills, licenses, or certifications but can offer substantial weekly earnings based on performance and workload.

What are Help Desk jobs?

Help Desk jobs involve providing technical support and assistance to users experiencing issues with computer systems, software, or hardware. Professionals in these roles typically respond to customer inquiries, troubleshoot problems, and resolve technical issues either remotely or in person. They document incidents, escalate complex issues when necessary, and may also assist with setting up equipment or software. Help Desk staff play a critical role in ensuring smooth IT operations and maintaining productivity by minimizing downtime for users.

What does a help desk job do?

A help desk job involves providing technical support and assistance to users experiencing hardware, software, or network issues. Help desk technicians troubleshoot problems, answer questions, and often use ticketing systems to track and resolve issues efficiently.

What is the difference between Help Desk vs Technical Support Specialist?

AspectHelp DeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentOffice or remote; front-line support for end-usersOffice or remote; more specialized technical troubleshooting
Employer & Industry UsageUsed across various industries for user supportCommon in IT, tech companies, and service providers
Search & Comparison IntentHigh overlap; both support end-users with technical issues

Help Desk and Technical Support Specialist roles share many similarities, including work environment and required certifications. However, Help Desk positions typically focus on general user support and troubleshooting, while Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support structures and serve as entry points for technical assistance in organizations.

More about Help Desk jobs
What are the most commonly searched types of Help Desk jobs in Remote, OR? The most popular types of Help Desk jobs in Remote, OR are:
What are popular job titles related to Help Desk jobs in Remote, OR? For Help Desk jobs in Remote, OR, the most frequently searched job titles are:
What job categories do people searching Help Desk jobs in Remote, OR look for? The top searched job categories for Help Desk jobs in Remote, OR are:
What cities near Remote, OR are hiring for Help Desk jobs? Cities near Remote, OR with the most Help Desk job openings:
Help Desk jobs near you
Infographic showing various Help Desk job openings in Remote, OR as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $48,106 per year, or $23.1 per hour.

IT Technician

Privacy Policy - Southport Lumber Co.

Coos Bay, OR

Other

Posted 12 days ago

Job description

  • Provide daily help desk support for employees, including troubleshooting computers, monitors, printers, phones, scanners, email, and basic software issues.
  • Set up, configure, and maintain workstations, laptops, printers, mobile devices, and other office technology.
  • Support onboarding and offboarding by managing user accounts, setting up equipment, updating access, and collecting returned devices.
  • Support Microsoft Office, Outlook, Teams, SharePoint, and other commonly used business applications.
  • Help maintain user accounts, passwords, permissions, and access requests under the direction of the IT Manager or designated leadership.
  • Troubleshoot basic network connectivity issues, including Wi-Fi, internet access, shared drives, and printer connections.
  • Track, document, and follow up on IT support requests to ensure timely resolution.
  • Maintain accurate inventory records for computers, phones, printers, software licenses, and related equipment.
  • Assist with routine system updates, hardware replacements, software installations, and basic preventative maintenance.
  • Support cybersecurity practices by helping employees follow safe technology use, password, email, and data protection procedures.
  • Coordinate with outside vendors or service providers when needed.
  • Escalate complex technical issues to the IT Manager, outside support provider, or appropriate vendor.
  • Maintain confidentiality of company, employee, financial, and business information.

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