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Help Desk Jobs in Springfield, OR (NOW HIRING)

Easy Mile Fitness

Front Desk Part-Time Associate

Eugene, OR · On-site

$14.25 - $18.25/hr

Help with equipment usage and direct members to the right resources. * Administrative Tasks: Check-in members as they arrive, maintain an organized front desk area, and handle membership-related ...

Easy Mile Fitness

Front Desk Full-Time Associate

Eugene, OR · On-site

$14.25 - $18.25/hr

Help with equipment usage and direct members to the right resources. * Administrative Tasks: Check-in members as they arrive, maintain an organized front desk area, and handle membership-related ...

PLANET FITNESS

Front Desk Part-Time Associate

Eugene, OR

$13.75 - $17.75/hr

Help with equipment usage and direct members to the right resources. * Administrative Tasks: Check-in members as they arrive, maintain an organized front desk area, and handle membership-related ...

Easy Mile Fitness

Front Desk Part-Time Associate

Eugene, OR · On-site

$14 - $18/hr

Help with equipment usage and direct members to the right resources. * Administrative Tasks: Check-in members as they arrive, maintain an organized front desk area, and handle membership-related ...

PLANET FITNESS

Front Desk Full-Time Associate

Eugene, OR · On-site

$14 - $18/hr

Help with equipment usage and direct members to the right resources. * Administrative Tasks: Check-in members as they arrive, maintain an organized front desk area, and handle membership-related ...

Easy Mile Fitness

Front Desk Part-Time Associate

Eugene, OR · On-site

$13.75 - $17.75/hr

Help with equipment usage and direct members to the right resources. * Administrative Tasks: Check-in members as they arrive, maintain an organized front desk area, and handle membership-related ...

PLANET FITNESS

Front Desk Part-Time Associate

Eugene, OR · On-site

$14 - $18/hr

Help with equipment usage and direct members to the right resources. * Administrative Tasks: Check-in members as they arrive, maintain an organized front desk area, and handle membership-related ...

PLANET FITNESS

Front Desk Full-Time Associate

Springfield, OR · On-site

$13.25 - $17/hr

Help with equipment usage and direct members to the right resources. * Administrative Tasks: Check-in members as they arrive, maintain an organized front desk area, and handle membership-related ...

Easy Mile Fitness

Front Desk Full-Time Associate

Eugene, OR · On-site

$14 - $18/hr

Help with equipment usage and direct members to the right resources. * Administrative Tasks: Check-in members as they arrive, maintain an organized front desk area, and handle membership-related ...

MetroSys

IT Support Technician

Eugene, OR · On-site

$20 - $25/hr

Prior help desk, desktop support, field technician, or customer service experience. * Experience supporting healthcare environments is a plus. * Familiarity with Active Directory and Microsoft 365 ...

MetroSys

IT Support Technician

Eugene, OR · On-site

$20 - $25/hr

Prior help desk, desktop support, field technician, or customer service experience. * Experience supporting healthcare environments is a plus. * Familiarity with Active Directory and Microsoft 365 ...

MetroSys

IT Support Technician

Cottage Grove, OR · On-site

$20 - $25/hr

Prior help desk, desktop support, field technician, or customer service experience. * Experience supporting healthcare environments is a plus. * Familiarity with Active Directory and Microsoft 365 ...

MetroSys, Inc.

IT Support Technician

Eugene, OR · On-site

$21.50 - $29.75/hr

Preferred : • CompTIA A+ certification or equivalent knowledge. • Prior help desk, desktop support, field technician, or customer service experience. • Experience supporting healthcare ...

MetroSys

IT Support Technician

Cottage Grove, OR · On-site

$20 - $25/hr

Prior help desk, desktop support, field technician, or customer service experience. * Experience supporting healthcare environments is a plus. * Familiarity with Active Directory and Microsoft 365 ...

MetroSys

IT Support Technician

Cottage Grove, OR · On-site

$20 - $25/hr

Prior help desk, desktop support, field technician, or customer service experience. * Experience supporting healthcare environments is a plus. * Familiarity with Active Directory and Microsoft 365 ...

MetroSys

IT Support Technician

Eugene, OR · On-site

$20 - $25/hr

Prior help desk, desktop support, field technician, or customer service experience. * Experience supporting healthcare environments is a plus. * Familiarity with Active Directory and Microsoft 365 ...

MetroSys

IT Support Technician

Cottage Grove, OR · On-site

$20 - $25/hr

Prior help desk, desktop support, field technician, or customer service experience. * Experience supporting healthcare environments is a plus. * Familiarity with Active Directory and Microsoft 365 ...

MetroSys

IT Support Technician

Eugene, OR · On-site

$20 - $25/hr

Prior help desk, desktop support, field technician, or customer service experience. * Experience supporting healthcare environments is a plus. * Familiarity with Active Directory and Microsoft 365 ...

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All JobsHelp Desk JobsHelp Desk Jobs in Springfield, OR

Help Desk information

See Springfield, OR salary details

$13

$23

$35

How much do help desk jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for help desk in Springfield, OR is $23.96, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $26.88 per hour, depending on experience, location, and employer.

What is a help desk?

Help Desk jobs involve providing technical support and assistance to users experiencing issues with computer systems, software, or hardware. Professionals in these roles typically respond to customer inquiries, troubleshoot problems, and resolve technical issues either remotely or in person. They document incidents, escalate complex issues when necessary, and may also assist with setting up equipment or software. Help Desk staff play a critical role in ensuring smooth IT operations and maintaining productivity by minimizing downtime for users.

What are the key skills and qualifications needed to thrive as a help desk professional, and why are they important?

To thrive as a Help Desk professional, you need a solid understanding of computer hardware, software troubleshooting, and strong problem-solving skills, often supported by a relevant IT degree or certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and customer service orientation are crucial soft skills for effectively assisting users. These competencies ensure timely technical support, user satisfaction, and efficient resolution of IT issues within an organization.

What are some common challenges faced by help desk professionals, and how can they effectively manage them?

Help Desk professionals often encounter challenges such as handling a high volume of support requests, dealing with frustrated users, and balancing multiple priorities. To manage these effectively, it's important to develop strong communication and time management skills, maintain a calm and empathetic demeanor, and stay organized through ticketing systems. Many teams also offer training and peer support to help staff stay updated on new technologies and procedures, making it easier to resolve issues efficiently while maintaining a positive customer experience.

What is the difference between Help Desk vs Technical Support Specialist?

AspectHelp DeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentOffice or remote; front-line support for end-usersOffice or remote; more specialized technical troubleshooting
Employer & Industry UsageUsed across various industries for user supportCommon in IT, tech companies, and service providers
Search & Comparison IntentHigh overlap; both support end-users with technical issues

Help Desk and Technical Support Specialist roles share many similarities, including work environment and required certifications. However, Help Desk positions typically focus on general user support and troubleshooting, while Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support structures and serve as entry points for technical assistance in organizations.

Is help desk a stressful job?

Help desk jobs can be stressful due to high customer expectations, tight deadlines, and the need to troubleshoot technical issues quickly. However, stress levels vary depending on the work environment, workload, and individual skills in communication and problem-solving.
More about Help Desk jobs

What are the most commonly searched types of Help Desk jobs in Springfield, OR?

The most popular types of Help Desk jobs in Springfield, OR are:

What are popular job titles related to Help Desk jobs in Springfield, OR?

For Help Desk jobs in Springfield, OR, the most frequently searched job titles are:

What job categories do people searching Help Desk jobs in Springfield, OR look for?

The top searched job categories for Help Desk jobs in Springfield, OR are:

What cities near Springfield, OR are hiring for Help Desk jobs?

Cities near Springfield, OR with the most Help Desk job openings:

Help Desk jobs near you
Infographic showing various Help Desk job openings in Springfield, OR as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $49,841 per year, or $24 per hour.

Front Desk Part-Time Associate

Easy Mile Fitness

Eugene, OR • On-site

$14.25 - $18.25/hr

Other

Re-posted 21 days ago

Job description

Front Desk Part-Time Associate

Eugene - Eugene, OR 97402

Overview

Position Type Part Time

Description

At Planet Fitness, our mission has always been to enhance people's lives by providing a high-quality fitness experience in a welcoming, judgment-free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, with over 2,400 clubs and growing!

Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and well-being of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of!

Position Summary: As a Front Desk Associate at Planet Fitness, you will be the first point of contact for members and guests, delivering exceptional customer service while helping to maintain the clean, welcoming, and organized environment of the club. You will play a key role in ensuring members have a positive experience, including assisting with smooth daily operations and ensuring all areas of the club, including locker rooms and bathrooms, are kept in top condition.

Qualifications

Key Responsibilities:

  • Customer Service: Greet members and guests in a friendly and professional manner, ensuring that everyone feels welcome and valued.
  • Member Support: Assist members with inquiries about membership options, policies, and gym services. Help with equipment usage and direct members to the right resources.
  • Administrative Tasks: Check-in members as they arrive, maintain an organized front desk area, and handle membership-related transactions (e.g., billing, renewals).
  • Facility Presentation: Ensure the front desk and surrounding areas remain tidy, contributing to the overall cleanliness and appeal of the club. This includes maintaining locker rooms and bathrooms by ensuring they are clean, stocked, and well-presented throughout the day.
  • Promote Membership Sales: Educate potential members about the benefits of joining Planet Fitness and encourage sign-ups for memberships, personal training, and other services.
  • Team Collaboration: Work alongside fellow team members and management to achieve club goals, maintain a clean and safe environment, and deliver excellent customer service.

Qualifications:

  • Previous customer service experience is preferred.
  • Strong communication and interpersonal skills.
  • Basic computer skills.
  • Positive attitude with a passion for helping others and maintaining a welcoming environment.
  • Ability to work in a fast-paced environment and manage multiple tasks.
  • Ability to work flexible hours, including evenings and weekends.
  • High school diploma or equivalent

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