ZipRecruiter

Log In

1

Help Desk Jobs in Springfield, OR (NOW HIRING)

Dentech

Service Coordinator / Tier1 Helpdesk

Eugene, OR · On-site

$20 - $22/hr

This is mainly considered a desk job at a workstation for most of the day. Skills required for this ... We are looking for skilled contractors to help service our customers to be part of our success.

Easy Mile Fitness

Front Desk Part-Time Associate

Eugene, OR · On-site

$14.25 - $18.25/hr

Help with equipment usage and direct members to the right resources. * Administrative Tasks: Check-in members as they arrive, maintain an organized front desk area, and handle membership-related ...

Easy Mile Fitness

Front Desk Part-Time Associate

Eugene, OR · On-site

$14 - $18/hr

Help with equipment usage and direct members to the right resources. * Administrative Tasks: Check-in members as they arrive, maintain an organized front desk area, and handle membership-related ...

PLANET FITNESS

Front Desk Part-Time Associate

Eugene, OR

$14 - $18/hr

Help with equipment usage and direct members to the right resources. * Administrative Tasks: Check-in members as they arrive, maintain an organized front desk area, and handle membership-related ...

chi

Front Desk Agent

Eugene, OR

$17/hr

Front Desk Agent | Valley River Inn Master multitasker. Memory Maker. No two days are the same ... Online Learning Platform to Help You Grow! * Third Party Perks (Including discounts on Pet ...

chi

Front Desk Agent

Eugene, OR

$17/hr

Front Desk Agent | Valley River Inn Master multitasker. Memory Maker. No two days are the same ... Online Learning Platform to Help You Grow! * Third Party Perks (Including discounts on Pet ...

Columbia Hospitality

Front Desk Agent

Eugene, OR · On-site

$17/hr

Front Desk Agent | Valley River Inn Master multitasker. Memory Maker. No two days are the same ... Online Learning Platform to Help You Grow! * Third Party Perks (Including discounts on Pet ...

Columbia Hospitality

Front Desk Agent

Eugene, OR

$17/hr

Front Desk Agent | Valley River Inn Master multitasker. Memory Maker. No two days are the same ... Online Learning Platform to Help You Grow! * Third Party Perks (Including discounts on Pet ...

next page

Showing results 1-20

All JobsHelp Desk JobsHelp Desk Jobs in Springfield, OR

Help Desk information

See Springfield, OR salary details

$13

$23

$35

How much do help desk jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for help desk in Springfield, OR is $23.96, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $26.88 per hour, depending on experience, location, and employer.

Is AI replacing IT's help desk?

AI is automating certain routine help desk tasks such as password resets and troubleshooting common issues, but Help Desk professionals are still essential for complex problems, customer service, and personalized support. AI tools can enhance efficiency, but human oversight and technical skills remain critical in the role.

What jobs pay 2000 a day?

Help desk jobs typically do not pay $2,000 a day; they usually offer hourly wages or salaries. High-paying roles in the tech or consulting industries, such as specialized IT consultants or project managers, can reach that level with experience and certifications, but these are not standard for help desk positions.

What jobs pay $10,000 a month without a degree?

Help desk roles typically do not pay $10,000 a month without advanced experience or certifications; most support positions offer lower salaries. High-paying tech jobs such as software development, cybersecurity, or cloud engineering often require specialized skills, certifications, or experience but can reach or exceed that income level without a degree. Freelance IT consulting or network administration may also offer high earnings based on expertise and client base.

What are some common challenges faced by Help Desk professionals, and how can they effectively manage them?

Help Desk professionals often encounter challenges such as handling a high volume of support requests, dealing with frustrated users, and balancing multiple priorities. To manage these effectively, it's important to develop strong communication and time management skills, maintain a calm and empathetic demeanor, and stay organized through ticketing systems. Many teams also offer training and peer support to help staff stay updated on new technologies and procedures, making it easier to resolve issues efficiently while maintaining a positive customer experience.

What are the key skills and qualifications needed to thrive as a Help Desk professional, and why are they important?

To thrive as a Help Desk professional, you need a solid understanding of computer hardware, software troubleshooting, and strong problem-solving skills, often supported by a relevant IT degree or certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and customer service orientation are crucial soft skills for effectively assisting users. These competencies ensure timely technical support, user satisfaction, and efficient resolution of IT issues within an organization.

What are Help Desk jobs?

Help Desk jobs involve providing technical support and assistance to users experiencing issues with computer systems, software, or hardware. Professionals in these roles typically respond to customer inquiries, troubleshoot problems, and resolve technical issues either remotely or in person. They document incidents, escalate complex issues when necessary, and may also assist with setting up equipment or software. Help Desk staff play a critical role in ensuring smooth IT operations and maintaining productivity by minimizing downtime for users.

What does a help desk job do?

A help desk job involves providing technical support and assistance to users experiencing hardware, software, or network issues. Help desk technicians troubleshoot problems, answer questions, and often use ticketing systems to track and resolve issues efficiently.

What is the difference between Help Desk vs Technical Support Specialist?

AspectHelp DeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentOffice or remote; front-line support for end-usersOffice or remote; more specialized technical troubleshooting
Employer & Industry UsageUsed across various industries for user supportCommon in IT, tech companies, and service providers
Search & Comparison IntentHigh overlap; both support end-users with technical issues

Help Desk and Technical Support Specialist roles share many similarities, including work environment and required certifications. However, Help Desk positions typically focus on general user support and troubleshooting, while Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support structures and serve as entry points for technical assistance in organizations.

More about Help Desk jobs
What are the most commonly searched types of Help Desk jobs in Springfield, OR? The most popular types of Help Desk jobs in Springfield, OR are:
What are popular job titles related to Help Desk jobs in Springfield, OR? For Help Desk jobs in Springfield, OR, the most frequently searched job titles are:
What job categories do people searching Help Desk jobs in Springfield, OR look for? The top searched job categories for Help Desk jobs in Springfield, OR are:
What cities near Springfield, OR are hiring for Help Desk jobs? Cities near Springfield, OR with the most Help Desk job openings:
Help Desk jobs near you
Infographic showing various Help Desk job openings in Springfield, OR as of June 2026, with employment types broken down into 69% Full Time, 27% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $49,841 per year, or $24 per hour.
Service Coordinator / Tier1 Helpdesk

Service Coordinator / Tier1 Helpdesk

Dentech

Eugene, OR • On-site

$20 - $22/hr

Full-time

Medical, Dental, PTO

Posted 26 days ago

Job description

Local Tech firm in need of a highly organized, task-oriented self-starter to triage incoming service request, schedule technical resources and manage day to day administrative tasks. This position works in close contact with your senior management team to keep our field technicians scheduled. Daily tasks include answering incoming client service and scheduling calls, dispatching tickets to technicians, scheduling client services, managing inventory items, ordering and daily reporting of client services.

This is mainly considered a desk job at a workstation for most of the day.

Skills required for this position

· High level of organization

· Self-Starter with daily tasks

· Professional demeanor on the phone with clients

· Calm presence with stressed clients

· Strong personality to keep techs on task

· Must know the general idea of the location of cities throughout Oregon and SW Washington

Additional Skills desired that would great help vertical growth in this position:

· Project management and or team coordinating experience

· Basic understanding of general business profitability practices

Compensation:

This is a full-time position, 40 hours per week. Starting base rate $20-22/hr based on skill set with opportunity for rate increases based on performance. Depending on technical abilities will influence potentially higher hourly rate.  Performance review and potential rate increase after 90 days. Options for Roth IRA matching, health insurance available.

Company Description

We are a locally owned and operated company based in Oregon that specializes in Medical/Dental network IT solutions. We have served Oregon and Washington for over 23 years and growing faster than ever. We are looking for skilled contractors to help service our customers to be part of our success.