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Union Help Desk Technician Jobs in Springfield, OR

MetroSys

IT Support Technician

Eugene, OR · On-site

$20 - $25/hr

Prior help desk, desktop support, field technician, or customer service experience. * Experience supporting healthcare environments is a plus. * Familiarity with Active Directory and Microsoft 365 ...

MetroSys

IT Support Technician

Eugene, OR · On-site

$20 - $25/hr

Prior help desk, desktop support, field technician, or customer service experience. * Experience supporting healthcare environments is a plus. * Familiarity with Active Directory and Microsoft 365 ...

MetroSys

IT Support Technician

Cottage Grove, OR · On-site

$20 - $25/hr

Prior help desk, desktop support, field technician, or customer service experience. * Experience supporting healthcare environments is a plus. * Familiarity with Active Directory and Microsoft 365 ...

MetroSys, Inc.

IT Support Technician

Eugene, OR · On-site

$21.50 - $29.75/hr

Preferred : • CompTIA A+ certification or equivalent knowledge. • Prior help desk, desktop support, field technician, or customer service experience. • Experience supporting healthcare ...

MetroSys

IT Support Technician

Cottage Grove, OR · On-site

$20 - $25/hr

Prior help desk, desktop support, field technician, or customer service experience. * Experience supporting healthcare environments is a plus. * Familiarity with Active Directory and Microsoft 365 ...

MetroSys

IT Support Technician

Cottage Grove, OR · On-site

$20 - $25/hr

Prior help desk, desktop support, field technician, or customer service experience. * Experience supporting healthcare environments is a plus. * Familiarity with Active Directory and Microsoft 365 ...

MetroSys

IT Support Technician

Eugene, OR · On-site

$20 - $25/hr

Prior help desk, desktop support, field technician, or customer service experience. * Experience supporting healthcare environments is a plus. * Familiarity with Active Directory and Microsoft 365 ...

MetroSys

IT Support Technician

Cottage Grove, OR · On-site

$20 - $25/hr

Prior help desk, desktop support, field technician, or customer service experience. * Experience supporting healthcare environments is a plus. * Familiarity with Active Directory and Microsoft 365 ...

MetroSys

IT Support Technician

Eugene, OR · On-site

$20 - $25/hr

Prior help desk, desktop support, field technician, or customer service experience. * Experience supporting healthcare environments is a plus. * Familiarity with Active Directory and Microsoft 365 ...

U.S. Navy

IT Support Specialist

Junction City, OR

Enlisted Both Overview Information Systems Technicians, Cryptologic Technician Networks, and ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Halsey, OR

Enlisted Both Overview Information Systems Technicians, Cryptologic Technician Networks, and ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Brownsville, OR

Enlisted Both Overview Information Systems Technicians, Cryptologic Technician Networks, and ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Marcola, OR

Enlisted Both Overview Information Systems Technicians, Cryptologic Technician Networks, and ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Coburg, OR

Enlisted Both Overview Information Systems Technicians, Cryptologic Technician Networks, and ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Sweet Home, OR

Enlisted Both Overview Information Systems Technicians, Cryptologic Technician Networks, and ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Lowell, OR

Enlisted Both Overview Information Systems Technicians, Cryptologic Technician Networks, and ... help desk and user support, network and systems administration, incident response, and planned ...

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All JobsUnion Help Desk Technician JobsUnion Help Desk Technician Jobs in Springfield, OR

Union Help Desk Technician information

See Springfield, OR salary details

$13

$23

$35

How much do union help desk technician jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for union help desk technician in Springfield, OR is $23.96, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $26.88 per hour, depending on experience, location, and employer.

What is a union help desk technician?

Union Help Desk Technicians are IT professionals who provide technical support and troubleshooting services within organizations that are unionized. They assist employees with hardware, software, and network issues, ensuring that technological systems run smoothly. As union members, they are protected by collective bargaining agreements, which may offer specific benefits, working conditions, and procedures for resolving workplace issues. Their responsibilities often include responding to support tickets, maintaining systems, and offering guidance to users on technology-related problems.

What skills and qualifications are needed to be a union help desk technician?

To thrive as a Union Help Desk Technician, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically a relevant IT certification or associate degree. Familiarity with ticketing systems like ServiceNow or Zendesk, remote support tools, and common operating systems is essential. Excellent communication, patience, and problem-solving skills help in effectively assisting union members and collaborating with IT teams. These skills and qualities are crucial for ensuring quick issue resolution, user satisfaction, and smooth daily operations within union organizations.

What are common challenges faced by union help desk technicians and how can they be addressed?

Union Help Desk Technicians often encounter challenges such as managing a high volume of support requests, troubleshooting a wide range of technical issues, and balancing contractual obligations with user needs. Effective time management, clear communication, and staying current with the latest technology and union protocols are key to overcoming these challenges. Colleagues and supervisors are typically supportive, and regular training or peer collaboration sessions can provide valuable knowledge-sharing opportunities.

What is the difference between Union Help Desk Technician vs Network Support Specialist?

AspectUnion Help Desk TechnicianNetwork Support Specialist
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desk, support centers, on-siteNetwork operations, troubleshooting, on-site/remote
Industry UsageUnionized IT support roles in various industriesNetwork infrastructure, enterprise IT

The Union Help Desk Technician primarily provides user support and troubleshooting within unionized environments, focusing on end-user issues. In contrast, the Network Support Specialist specializes in maintaining and troubleshooting network infrastructure. While both roles require technical certifications and involve IT support, the Union Help Desk Technician emphasizes user support, whereas the Network Support Specialist concentrates on network systems.

What are the most commonly searched types of Help Desk Technician jobs in Springfield, OR?

The most popular types of Help Desk Technician jobs in Springfield, OR are:

What are popular job titles related to Union Help Desk Technician jobs in Springfield, OR?

For Union Help Desk Technician jobs in Springfield, OR, the most frequently searched job titles are:

What job categories do people searching Union Help Desk Technician jobs in Springfield, OR look for?

The top searched job categories for Union Help Desk Technician jobs in Springfield, OR are:

What cities near Springfield, OR are hiring for Union Help Desk Technician jobs?

Cities near Springfield, OR with the most Union Help Desk Technician job openings:

Union Help Desk Technician jobs near you
Infographic showing various Union Help Desk Technician job openings in Springfield, OR as of June 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 87% In-person, and 13% Hybrid job distribution, with an average salary of $49,841 per year, or $24 per hour.

IT Support Technician

MetroSys

Eugene, OR • On-site

$20 - $25/hr

Full-time

Re-posted yesterday

Job description

Position Overview

MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users, workstations, printers, peripherals, and common IT systems across hospital and clinic locations.

This is an excellent opportunity for individuals beginning their IT careers. Candidates with formal technical training, vocational education, military experience, or certifications such as CompTIA A+ are encouraged to apply. Professional experience may be substituted with relevant training and demonstrated technical aptitude.

The ideal candidate is customer-focused, dependable, eager to learn, and comfortable working directly with healthcare staff in a fast-paced environment.

Key Responsibilities
  • Provide onsite technical support for hospital and clinic personnel.
  • Troubleshoot and resolve issues related to:
    • Windows desktop and laptop systems
    • Microsoft Office applications
    • Printers and multifunction devices
    • Mobile devices and peripherals
    • Basic network connectivity
  • Install, configure, and deploy computer hardware and software.
  • Support workstation moves, adds, and changes.
  • Assist with user account support, password resets, and access-related requests.
  • Document incidents, requests, and resolutions within the ticketing system.
  • Escalate complex issues to senior technical teams when appropriate.
  • Support IT equipment inventory and asset management activities.
  • Maintain a professional and customer-focused presence in patient care and administrative environments.
  • Travel to satellite healthcare facilities as needed to provide onsite support.
Required Qualifications
  • High school diploma or equivalent.
  • Technical training, vocational education, military training, or entry-level IT experience.
  • Working knowledge of:
    • Windows 10 and Windows 11
    • Microsoft Office applications
    • Computer hardware and peripherals
    • Basic networking concepts
  • Strong customer service and communication skills.
  • Ability to follow documented procedures and troubleshooting processes.
  • Valid driver's license and reliable transportation for travel between facilities.
Preferred Qualifications
  • CompTIA A+ certification or equivalent knowledge.
  • Prior help desk, desktop support, field technician, or customer service experience.
  • Experience supporting healthcare environments is a plus.
  • Familiarity with Active Directory and Microsoft 365 environments.
  • Exposure to ticketing systems such as ServiceNow, Jira, Zendesk, or similar.

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