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Remote Helpdesk Jobs in Springfield, OR (NOW HIRING)

Empire State Careers

Sales Executive - Remote

Eugene, OR · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

Empire State Careers

Remote Insurance Agent

Eugene, OR · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

Empire State Careers

Remote Sales Specialist

Eugene, OR · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Remote Sales Agent

Eugene, OR · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

Lone Star Careers

Remote Account Executive

Eugene, OR · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

Lone Star Careers

Remote Sales Executive

Eugene, OR · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

Lone Star Careers

Remote Sales Specialist

Eugene, OR · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Remote Sales Rep

Eugene, OR · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Remote Sales Executive

Eugene, OR · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

Lone Star Careers

Remote Sales Agent

Eugene, OR · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Remote Insurance Agent

Eugene, OR · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Executive - Remote

Eugene, OR · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

Lone Star Careers

Remote Insurance Agent

Eugene, OR · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

Lone Star Careers

Remote Sales Rep

Eugene, OR · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

Empire State Careers

Remote Sales Executive

Eugene, OR · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

Empire State Careers

Remote Sales Rep

Eugene, OR · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

Empire State Careers

Remote Sales Agent

Eugene, OR · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Remote Sales Specialist

Eugene, OR · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Remote Account Executive

Eugene, OR · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

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All JobsHelpdesk JobsRemote Helpdesk JobsRemote Helpdesk Jobs in Springfield, OR

Remote Helpdesk information

See Springfield, OR salary details

$13

$23

$35

How much do remote helpdesk jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for remote helpdesk in Springfield, OR is $23.96, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $26.88 per hour, depending on experience, location, and employer.

What Are Remote Help Desk Jobs?

Remote help desk jobs are telecommuting customer service jobs in which you help users with technical support and troubleshoot issues related to hardware or software. A remote help desk technician, for example, is the first to take a call or respond to an email from a customer about a technical issue. In a remote help desk job, your duties are to catalog the problem and walk the user through diagnostic steps to determine what the problem is and how to fix it. If you cannot figure out the problem, your responsibilities include passing the call or email on to a help desk specialist or a field technician who can service the issue. Other job titles include help desk administrator and help desk analyst.

What are the most common challenges faced by Remote Helpdesk professionals, and how can they be managed?

Remote Helpdesk professionals often encounter challenges such as troubleshooting technical issues without physical access to devices, communicating clearly with non-technical users, and managing multiple support tickets simultaneously. To manage these challenges, it's important to use robust remote-access tools, maintain concise and empathetic communication, and leverage ticketing systems to prioritize and track requests efficiently. Ongoing training and collaboration with other IT team members also help in resolving complex problems and staying updated with evolving technologies.

What is the difference between Remote Helpdesk vs Remote Technical Support Specialist?

AspectRemote HelpdeskRemote Technical Support Specialist
CredentialsCompTIA A+, Network+ or similar certifications often preferredSimilar certifications, often with additional technical or product-specific training
Work EnvironmentRemote, customer-facing, troubleshooting hardware/software issuesRemote, more technical troubleshooting, often involving software or network problems
Employer & IndustryIT service providers, tech companies, MSPsIT companies, software vendors, tech support firms
Search & Comparison IntentPeople comparing entry-level tech support rolesIndividuals seeking more specialized technical support jobs

Remote Helpdesk and Remote Technical Support Specialist roles share similar credentials and work environments but differ in technical complexity. Helpdesk roles typically focus on basic troubleshooting and customer service, while technical support specialists handle more advanced technical issues. Both are vital in IT support, with overlapping skills but distinct levels of technical expertise.

What are the key skills and qualifications needed to thrive as a Remote Helpdesk professional, and why are they important?

To thrive as a Remote Helpdesk professional, you need strong technical troubleshooting skills, familiarity with operating systems, and a background in IT support, often supported by a relevant certification such as CompTIA A+. Proficiency with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and knowledge base platforms is typical. Excellent communication, patience, and problem-solving abilities are critical soft skills for assisting users and managing challenging situations remotely. These skills ensure timely and effective resolution of technical issues, customer satisfaction, and smooth operations in distributed work environments.

What is a Remote Helpdesk?

A Remote Helpdesk is a support service that assists users with technical issues and IT-related problems from a remote location, rather than being physically present. Remote Helpdesk professionals use phone, chat, email, or remote desktop software to diagnose and resolve issues such as software glitches, hardware malfunctions, or network connectivity problems. This setup allows organizations to provide efficient and timely support to employees or customers regardless of their physical location. Remote Helpdesk services are essential for businesses with distributed teams or clients in multiple locations.
More about Remote Helpdesk jobs
What are popular job titles related to Remote Helpdesk jobs in Springfield, OR? For Remote Helpdesk jobs in Springfield, OR, the most frequently searched job titles are:
What job categories do people searching Remote Helpdesk jobs in Springfield, OR look for? The top searched job categories for Remote Helpdesk jobs in Springfield, OR are:
What cities near Springfield, OR are hiring for Remote Helpdesk jobs? Cities near Springfield, OR with the most Remote Helpdesk job openings:
Remote Helpdesk jobs near you
Infographic showing various Remote Helpdesk job openings in Springfield, OR as of July 2026, with employment types broken down into 3% Locum Tenens, 84% Full Time, 11% Part Time, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $49,841 per year, or $24 per hour.
Remote Customer Service Agent

Remote Customer Service Agent

American Income Life Insurance Company

Eugene, OR • On-site, Remote

$90K - $120K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

AO Globe Life is expanding its remote team and seeking motivated professionals who want to help individuals and families across the United States access important supplemental benefit programs. This fully remote opportunity offers flexibility, meaningful work, and strong professional growth within a supportive team environment.
Whether you're beginning your career or exploring a new professional direction, this role provides structured training, mentorship, and the opportunity to build long-term success while making a positive impact.
What You'll Gain
100% remote work environment from anywhere in the United States
Flexible scheduling designed to support work-life balance
Pre-qualified client consultations provided - no cold outreach required
Comprehensive training and licensing support
Monthly and quarterly performance bonuses
Equity opportunities for qualifying team members
Long-term income potential through vested renewals
Leadership development and advancement opportunities
Collaborative, mission-driven team culture
What You'll Do
Conduct scheduled virtual consultations with clients through Zoom
Understand client needs and explain available benefit options
Guide individuals and families through the enrollment process
Maintain accurate digital records and follow-up communication
Deliver excellent client service and build long-term relationships
Participate in ongoing training, team meetings, and development sessions
Who Thrives in This Role
Strong communicators with a service-focused mindset
Organized professionals comfortable managing responsibilities independently
Individuals confident using video conferencing and digital platforms
Candidates motivated by growth, mentorship, and career advancement
Customer service, consulting, or client-facing experience is helpful but not required
Requirements
Authorized to work in the United States
Reliable internet connection
Windows-based laptop or desktop computer with webcam
About AO Globe Life
For more than 70 years, AO Globe Life has provided supplemental benefits to working-class families across the United States. The organization proudly partners with unions, credit unions, and veteran organizations to help families access financial protection and peace of mind.
With a growing remote-first workforce and a strong culture of mentorship and professional development, AO Globe Life offers meaningful career opportunities for individuals who want to make a lasting impact.
Apply today to begin building a flexible remote career helping families nationwide.

Apply