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Remote Helpdesk Jobs in Beaverton, OR (NOW HIRING)

S.) Schedule: Full-Time | Flexible Hours About the Opportunity We're growing our remote team and seeking motivated individuals who enjoy helping others and are looking for long-term career growth. In ...

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit ForgeFit supplies cutting-edge ... We're not just another distributor, we're a trusted partner in helping fitness facilities grow ...

Remote Customer Service Specialist

Portland, OR ยท On-site +1

$18 - $23.75/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Our mission is to help our partners perform at their peak with reliable equipment and exceptional ...

Remote Insurance Agent

Portland, OR ยท Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... About the Company We're a national financial services organization helping families achieve ...

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Remote Helpdesk information

See Beaverton, OR salary details

$13

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How much do remote helpdesk jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote helpdesk in Beaverton, OR is $24.42, according to ZipRecruiter salary data. Most workers in this role earn between $20.29 and $27.40 per hour, depending on experience, location, and employer.

What is a remote helpdesk?

A Remote Helpdesk is a support service that assists users with technical issues and IT-related problems from a remote location, rather than being physically present. Remote Helpdesk professionals use phone, chat, email, or remote desktop software to diagnose and resolve issues such as software glitches, hardware malfunctions, or network connectivity problems. This setup allows organizations to provide efficient and timely support to employees or customers regardless of their physical location. Remote Helpdesk services are essential for businesses with distributed teams or clients in multiple locations.

What are remote helpdesk jobs?

Remote help desk jobs are telecommuting customer service jobs in which you help users with technical support and troubleshoot issues related to hardware or software. A remote help desk technician, for example, is the first to take a call or respond to an email from a customer about a technical issue. In a remote help desk job, your duties are to catalog the problem and walk the user through diagnostic steps to determine what the problem is and how to fix it. If you cannot figure out the problem, your responsibilities include passing the call or email on to a help desk specialist or a field technician who can service the issue. Other job titles include help desk administrator and help desk analyst.

What are the key skills and qualifications needed to thrive as a remote helpdesk professional, and why are they important?

To thrive as a Remote Helpdesk professional, you need strong technical troubleshooting skills, familiarity with operating systems, and a background in IT support, often supported by a relevant certification such as CompTIA A+. Proficiency with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and knowledge base platforms is typical. Excellent communication, patience, and problem-solving abilities are critical soft skills for assisting users and managing challenging situations remotely. These skills ensure timely and effective resolution of technical issues, customer satisfaction, and smooth operations in distributed work environments.

What are the most common challenges faced by remote helpdesk professionals, and how can they be managed?

Remote Helpdesk professionals often encounter challenges such as troubleshooting technical issues without physical access to devices, communicating clearly with non-technical users, and managing multiple support tickets simultaneously. To manage these challenges, it's important to use robust remote-access tools, maintain concise and empathetic communication, and leverage ticketing systems to prioritize and track requests efficiently. Ongoing training and collaboration with other IT team members also help in resolving complex problems and staying updated with evolving technologies.

What is the difference between Remote Helpdesk vs Remote Technical Support Specialist?

AspectRemote HelpdeskRemote Technical Support Specialist
CredentialsCompTIA A+, Network+ or similar certifications often preferredSimilar certifications, often with additional technical or product-specific training
Work EnvironmentRemote, customer-facing, troubleshooting hardware/software issuesRemote, more technical troubleshooting, often involving software or network problems
Employer & IndustryIT service providers, tech companies, MSPsIT companies, software vendors, tech support firms
Search & Comparison IntentPeople comparing entry-level tech support rolesIndividuals seeking more specialized technical support jobs

Remote Helpdesk and Remote Technical Support Specialist roles share similar credentials and work environments but differ in technical complexity. Helpdesk roles typically focus on basic troubleshooting and customer service, while technical support specialists handle more advanced technical issues. Both are vital in IT support, with overlapping skills but distinct levels of technical expertise.

What are the most commonly searched types of Helpdesk jobs in Beaverton, OR?

The most popular types of Helpdesk jobs in Beaverton, OR are:

What are popular job titles related to Remote Helpdesk jobs in Beaverton, OR?

For Remote Helpdesk jobs in Beaverton, OR, the most frequently searched job titles are:

What job categories do people searching Remote Helpdesk jobs in Beaverton, OR look for?

The top searched job categories for Remote Helpdesk jobs in Beaverton, OR are:

What cities near Beaverton, OR are hiring for Remote Helpdesk jobs?

Cities near Beaverton, OR with the most Remote Helpdesk job openings:

Infographic showing various Remote Helpdesk job openings in Beaverton, OR as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $50,102 per year, or $24.1 per hour.

Full-Time Remote Mental Health Counselor at Helping Hand Behavioral Clinic

Helping Hand Behavioral Clinic

Portland, OR โ€ข Remote

Full-time

Medical, Retirement, PTO

Posted 2 days ago

New


Job description

Position Overview

Helping Hand Behavioral Clinic is seeking dedicated and compassionate Mental Health Counselors to fill full-time positions within our innovative outpatient psychiatric practice. Our team plays a vital role in transforming the lives of individuals facing a variety of mental health challenges. This position is fully remote, allowing for flexibility while ensuring that essential therapeutic services are provided to those in need.

About the Organization

Helping Hand Behavioral Clinic is a leading community health clinic located in Portland, Oregon, specializing in outpatient mental health services. We are committed to delivering high-quality care tailored to the unique needs of our patients. By leveraging evidence-based practices and fostering a collaborative approach among our professionals, we create a supportive environment conducive to healing and recovery.

Work Environment

As a remote Mental Health Counselor, you will work closely with a multidisciplinary team of clinical professionals including psychiatrists, psychologists, and social workers. The remote setting allows for a balanced work-life dynamic while still providing you the opportunity to engage directly with clients and conduct therapy through secure telehealth platforms. Our work schedule is generally Monday through Friday, from 9:00 AM to 5:00 PM, with some flexibility to accommodate the varying needs of our patients.

Key Responsibilities
  • Conduct thorough mental health assessments to identify patient needs, understand their experiences, and develop personalized treatment plans that drive their recovery journey.
  • Utilize evidence-based therapeutic interventions, including cognitive-behavioral therapy (CBT) and solution-focused therapy, to facilitate individual, couples, and family therapy sessions.
  • Lead psychoeducational workshops and support groups to help clients navigate their mental health challenges and foster a sense of community.
  • Collaborate closely with a diverse team of mental health professionals to ensure holistic and coordinated care for all patients.
  • Offer crisis intervention services during emergencies, providing immediate support and resources to clients in distress.
  • Educate clients about their mental health, outline treatment options, and connect them with community resources for additional support.
  • Maintain accurate, confidential, and compliant documentation as per legal and ethical standards through our electronic health record (EHR) system.
  • Engage in team meetings, case consultations, and ongoing professional development activities to stay informed about best practices in mental health therapy.
Patient Population / Client Focus

This position focuses on a diverse clientele encompassing individuals struggling with conditions such as depression, anxiety, bipolar disorder, and substance use disorders. Our goal is to create an inclusive and supportive therapeutic environment where all patients feel valued and understood. We prioritize culturally competent care, ensuring that each clientโ€™s unique background and circumstances are considered in their treatment.

Qualifications
  • A Bachelor's Degree in Social Work, Psychology, Counseling, or a closely related field is required for this position.
  • Must possess current and valid licensure as an LCSW, LPC, or LMFT in the state of Oregon.
  • Strong understanding of mental health disorders and the most effective evidence-based treatment modalities.
  • A proven track record of conducting comprehensive assessments and formulating tailored treatment plans.
  • Experience delivering therapy to diverse individuals and groups, demonstrating cultural sensitivity and adaptability.
  • Exceptional communication and interpersonal skills, fostering trust and rapport with clients.
  • Ability to demonstrate sound judgment, maintaining professional boundaries while adhering to ethical guidelines.
  • Proficiency in electronic health record systems to streamline documentation and enhance patient care delivery.
Preferred Experience
  • Experience in outpatient settings, particularly in community health clinics, is highly desirable.
  • Exposure to crisis intervention techniques and group facilitation.
  • Knowledge of local resources and referral systems to support broader patient needs.
Compensation and Benefits

The salary range for this full-time position is between USD 80,000 and 100,000 per year, commensurate with experience. Our comprehensive benefits package includes healthcare coverage, a retirement savings plan with employer contributions, and generous paid time off (PTO) along with holiday pay. We also provide professional liability insurance and ongoing support for continuing education and career development.

Career Growth Opportunities

Helping Hand Behavioral Clinic values the professional growth of our team members. We encourage participation in training sessions and workshops, and actively support pathways for advancement within our organization, allowing you to shape your career as you grow alongside us.

Why Join Our Team

At Helping Hand Behavioral Clinic, we are passionate about making a meaningful impact in the mental health field. As part of our team, you will have the opportunity to work collaboratively with like-minded professionals dedicated to providing exceptional care. We're committed to fostering a workplace culture that prioritizes collaboration, support, and respect for all team members.

Application Information

If you are dedicated to enhancing mental health and improving the lives of individuals, we encourage you to apply today. Please submit your resume along with a cover letter detailing your relevant experience and motivation for joining our team. We look forward to learning how your skills and passion can contribute to the mission of Helping Hand Behavioral Clinic.