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Remote Helpdesk Jobs in Forest Grove, OR (NOW HIRING)

Remote Customer Service Specialist

Portland, OR ยท On-site +1

$18 - $23.75/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Our mission is to help our partners perform at their peak with reliable equipment and exceptional ...

Remote Insurance Agent

Portland, OR ยท Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... About the Company We're a national financial services organization helping families achieve ...

Be Seen First

Remote Client Sales Representative (Entry-Level) 100% Remote | United States & Canada | Full-Time | ... Helping clients compare choices and make informed decisions * Responding to questions and providing ...

New

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

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Remote Helpdesk information

See Forest Grove, OR salary details

$13

$24

$35

How much do remote helpdesk jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for remote helpdesk in Forest Grove, OR is $24.51, according to ZipRecruiter salary data. Most workers in this role earn between $20.34 and $27.50 per hour, depending on experience, location, and employer.

What is a remote helpdesk?

A Remote Helpdesk is a support service that assists users with technical issues and IT-related problems from a remote location, rather than being physically present. Remote Helpdesk professionals use phone, chat, email, or remote desktop software to diagnose and resolve issues such as software glitches, hardware malfunctions, or network connectivity problems. This setup allows organizations to provide efficient and timely support to employees or customers regardless of their physical location. Remote Helpdesk services are essential for businesses with distributed teams or clients in multiple locations.

What are remote helpdesk jobs?

Remote help desk jobs are telecommuting customer service jobs in which you help users with technical support and troubleshoot issues related to hardware or software. A remote help desk technician, for example, is the first to take a call or respond to an email from a customer about a technical issue. In a remote help desk job, your duties are to catalog the problem and walk the user through diagnostic steps to determine what the problem is and how to fix it. If you cannot figure out the problem, your responsibilities include passing the call or email on to a help desk specialist or a field technician who can service the issue. Other job titles include help desk administrator and help desk analyst.

What are the key skills and qualifications needed to thrive as a remote helpdesk professional, and why are they important?

To thrive as a Remote Helpdesk professional, you need strong technical troubleshooting skills, familiarity with operating systems, and a background in IT support, often supported by a relevant certification such as CompTIA A+. Proficiency with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and knowledge base platforms is typical. Excellent communication, patience, and problem-solving abilities are critical soft skills for assisting users and managing challenging situations remotely. These skills ensure timely and effective resolution of technical issues, customer satisfaction, and smooth operations in distributed work environments.

What are the most common challenges faced by remote helpdesk professionals, and how can they be managed?

Remote Helpdesk professionals often encounter challenges such as troubleshooting technical issues without physical access to devices, communicating clearly with non-technical users, and managing multiple support tickets simultaneously. To manage these challenges, it's important to use robust remote-access tools, maintain concise and empathetic communication, and leverage ticketing systems to prioritize and track requests efficiently. Ongoing training and collaboration with other IT team members also help in resolving complex problems and staying updated with evolving technologies.

What is the difference between Remote Helpdesk vs Remote Technical Support Specialist?

AspectRemote HelpdeskRemote Technical Support Specialist
CredentialsCompTIA A+, Network+ or similar certifications often preferredSimilar certifications, often with additional technical or product-specific training
Work EnvironmentRemote, customer-facing, troubleshooting hardware/software issuesRemote, more technical troubleshooting, often involving software or network problems
Employer & IndustryIT service providers, tech companies, MSPsIT companies, software vendors, tech support firms
Search & Comparison IntentPeople comparing entry-level tech support rolesIndividuals seeking more specialized technical support jobs

Remote Helpdesk and Remote Technical Support Specialist roles share similar credentials and work environments but differ in technical complexity. Helpdesk roles typically focus on basic troubleshooting and customer service, while technical support specialists handle more advanced technical issues. Both are vital in IT support, with overlapping skills but distinct levels of technical expertise.

What are popular job titles related to Remote Helpdesk jobs in Forest Grove, OR?

For Remote Helpdesk jobs in Forest Grove, OR, the most frequently searched job titles are:

What cities near Forest Grove, OR are hiring for Remote Helpdesk jobs?

Cities near Forest Grove, OR with the most Remote Helpdesk job openings:

Infographic showing various Remote Helpdesk job openings in Forest Grove, OR as of August 2026, with employment types broken down into 78% Full Time, 17% Part Time, and 5% Contract. Highlights an 85% Physical, 4% Hybrid, and 11% Remote job distribution, with an average salary of $50,981 per year, or $24.5 per hour.

Remote Licensed Mental Health Counselor - Team Therapist

Helping Hands Counseling

Hillsboro, OR โ€ข Remote

Full-time

Posted 5 days ago


Job description

Position Overview

Helping Hands Counseling is actively seeking dedicated and fully licensed mental health professionals to join our dynamic and compassionate team. As a Remote Licensed Mental Health Counselor, you will have the flexibility to work from the comfort of your home while providing essential mental health services to clients in need. This full-time position offers a competitive salary range of USD 90,000 to 110,000 annually, alongside exciting opportunities for professional growth.

About the Organization

Helping Hands Counseling is a leading community health clinic based in Hillsboro, Oregon, dedicated to offering comprehensive mental health services to individuals seeking support. Our mission is to empower individuals by providing high-quality counseling, fostering personal growth, and enhancing overall well-being. As a fully remote organization, we pride ourselves on creating an inclusive culture that supports our therapists and their professional journeys.

Work Environment

At Helping Hands Counseling, our work environment emphasizes flexibility and work-life balance. This is a 100% remote position, allowing you to set your work hours according to your availability. Engage with clients through a user-friendly online platform, which simplifies scheduling and client management, ensuring that your primary focus remains on providing exceptional care. Enjoy the convenience of working from anywhere, all while being part of a supportive community of fellow mental health professionals.

Key Responsibilities
  • Conduct ethical and empathetic individual counseling sessions with clients via secure video conferencing.
  • Employ solution-focused therapeutic modalities tailored to each client's unique needs and mental health issues.
  • Collaborate with clients to develop personalized treatment plans that incorporate their goals and aspirations.
  • Facilitate insights by guiding clients to explore their emotions, behaviors, and relationships, promoting self-awareness.
  • Monitor and assess client progress, ensuring adjustments are made to treatment plans as needed to enhance coping strategies.
  • Work collaboratively with a team of licensed professionals to share insights and implement best practices in therapy.
Patient Population / Client Focus

You will primarily work with stable, low acuity adults who seek assistance with a variety of mental health challenges. These may range from anxiety and depression to relationship issues and life transitions. Our focus is on empowering clients to build resilience and develop long-lasting coping mechanisms, improving their overall quality of life.

Qualifications
  • A Masterโ€™s degree in Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology.
  • Possession of an active and valid license to practice independently as one of the following: Licensed Marriage and Family Therapist (LMFT), Licensed Professional Counselor (LPC), or Licensed Clinical Social Worker (LCSW).
  • No limited or provisional licenses; candidates must have no disciplinary actions against their license.
  • Exceptional interpersonal communication skills and a compassionate demeanor that fosters open dialogue with clients.
  • Proficiency in technology and strong computer literacy to navigate our digital platform effectively.
Preferred Experience

A minimum of two years of direct experience in mental health counseling is required. Experience in a community health setting or with diverse populations is highly valued, as is familiarity with remote therapeutic practices.

Compensation and Benefits

We are pleased to offer a comprehensive compensation package that includes:

  • Attractive salary range of USD 90,000 โ€“ 110,000 per year, based on experience and hours worked.
  • Sign-on bonus for qualifying applicants, enhancing your financial stability as you onboard.
  • Weekly direct deposit for reliable income management.
  • Monthly healthcare stipend for full-time counselors to support your health and well-being.
Career Growth Opportunities

At Helping Hands Counseling, we are committed to fostering your professional development. We provide ongoing training and support to ensure you stay current with industry best practices. Our onboarding specialists are dedicated to expediting your credentialing process, allowing you to begin seeing clients in as little as 1-3 days. Participate in regular team meetings and supervision opportunities to broaden your expertise and connect with peers.

Why Join Our Team

Joining Helping Hands Counseling means becoming part of a collaborative and inspiring team devoted to making a tangible difference in the lives of clients. Enjoy the freedom of a non-compete agreement that allows for supplemental income from other roles without the stress of client acquisition; we match you with clients aligned to your specialties. Focus on what you do bestโ€”helping clientsโ€”while we take care of administrative tasks like paperwork.

Application Information

If you are a self-motivated, licensed mental health therapist eager to make a real impact, we invite you to apply today. Submit your resume to advance your career while helping others improve their lives. We look forward to welcoming you to the Helping Hands Counseling team!