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Help Desk Jobs in Lebanon, OR (NOW HIRING)

Help Desk

Independence, OR ยท On-site

$19.25 - $26.25/hr

For our Detroit based client we require a Help Desk consultant to work onsite in Independence (near Salem, OR. Experience doing government of public sector project is preferred.

Help Desk Support

Salem, OR

$20 - $27.25/hr

We are always looking forward to bring aboard IT professionals and help them build a career in the ... Troubleshoot workstation hardware and operating system problems. Assist the Computer Support Desk ...

Help Desk Analyst

Salem, OR ยท On-site

$20.50 - $28.25/hr

Help Desk Analyst I Location: Salem , Oregon 97301 Duration: Long Term * Provides level 1 and occasional level 2 user support for end-user technology (e.g., hardware, software, printers, file storage ...

Need Help Desk Support II

Salem, OR ยท On-site

$20 - $27.25/hr

Troubleshoot workstation hardware and operating system problems. * Assist the Computer Support Desk (CSD) in tracking computer problems by using Remedy software or by communication with CSD.

Front Desk

Keizer, OR ยท On-site

$15.55/hr

Physiq Fitness is looking for some Part-Time helpers to support our team! Have you always wanted to ... The front desk is the lifeblood of any company as they are always the first and last thing someone ...

Front Desk

Keizer, OR ยท On-site

$15.55/hr

Physiq Fitness is looking for some Part-Time helpers to support our team! Have you always wanted to ... The front desk is the lifeblood of any company as they are always the first and last thing someone ...

Front Desk

Keizer, OR ยท On-site

$15.55/hr

Physiq Fitness is looking for some Part-Time helpers to support our team! Have you always wanted to ... The front desk is the lifeblood of any company as they are always the first and last thing someone ...

Front Desk Part-Time Associate

Salem, OR ยท On-site

$14 - $18/hr

Help with equipment usage and direct members to the right resources. * Administrative Tasks: Check-in members as they arrive, maintain an organized front desk area, and handle membership-related ...

Front Desk Full-Time Associate

Albany, OR ยท On-site

$14 - $18/hr

Help with equipment usage and direct members to the right resources. * Administrative Tasks: Check-in members as they arrive, maintain an organized front desk area, and handle membership-related ...

Front Desk Part-Time Associate

Albany, OR ยท On-site

$14 - $18/hr

Help with equipment usage and direct members to the right resources. * Administrative Tasks: Check-in members as they arrive, maintain an organized front desk area, and handle membership-related ...

Front Desk Part-Time Associate

Salem, OR ยท On-site

$13.50 - $17.50/hr

Help with equipment usage and direct members to the right resources. * Administrative Tasks: Check-in members as they arrive, maintain an organized front desk area, and handle membership-related ...

Front Desk Part-Time Associate

Salem, OR ยท On-site

$13.50 - $17.50/hr

Help with equipment usage and direct members to the right resources. * Administrative Tasks: Check-in members as they arrive, maintain an organized front desk area, and handle membership-related ...

Front Desk Part-Time Associate

Salem, OR ยท On-site

$13.50 - $17.50/hr

Help with equipment usage and direct members to the right resources. * Administrative Tasks: Check-in members as they arrive, maintain an organized front desk area, and handle membership-related ...

Front Desk Full-Time Associate

Albany, OR ยท On-site

$13.75 - $17.75/hr

Help with equipment usage and direct members to the right resources. * Administrative Tasks: Check-in members as they arrive, maintain an organized front desk area, and handle membership-related ...

Front Desk Part-Time Associate

Salem, OR ยท On-site

$13.50 - $17.50/hr

Help with equipment usage and direct members to the right resources. * Administrative Tasks: Check-in members as they arrive, maintain an organized front desk area, and handle membership-related ...

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Help Desk information

See Lebanon, OR salary details

$13

$24

$36

How much do help desk jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for help desk in Lebanon, OR is $24.72, according to ZipRecruiter salary data. Most workers in this role earn between $20.53 and $27.74 per hour, depending on experience, location, and employer.

What is a help desk?

Help Desk jobs involve providing technical support and assistance to users experiencing issues with computer systems, software, or hardware. Professionals in these roles typically respond to customer inquiries, troubleshoot problems, and resolve technical issues either remotely or in person. They document incidents, escalate complex issues when necessary, and may also assist with setting up equipment or software. Help Desk staff play a critical role in ensuring smooth IT operations and maintaining productivity by minimizing downtime for users.

What are the key skills and qualifications needed to thrive as a help desk professional, and why are they important?

To thrive as a Help Desk professional, you need a solid understanding of computer hardware, software troubleshooting, and strong problem-solving skills, often supported by a relevant IT degree or certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and customer service orientation are crucial soft skills for effectively assisting users. These competencies ensure timely technical support, user satisfaction, and efficient resolution of IT issues within an organization.

What are some common challenges faced by help desk professionals, and how can they effectively manage them?

Help Desk professionals often encounter challenges such as handling a high volume of support requests, dealing with frustrated users, and balancing multiple priorities. To manage these effectively, it's important to develop strong communication and time management skills, maintain a calm and empathetic demeanor, and stay organized through ticketing systems. Many teams also offer training and peer support to help staff stay updated on new technologies and procedures, making it easier to resolve issues efficiently while maintaining a positive customer experience.

What is the difference between Help Desk vs Technical Support Specialist?

AspectHelp DeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentOffice or remote; front-line support for end-usersOffice or remote; more specialized technical troubleshooting
Employer & Industry UsageUsed across various industries for user supportCommon in IT, tech companies, and service providers
Search & Comparison IntentHigh overlap; both support end-users with technical issues

Help Desk and Technical Support Specialist roles share many similarities, including work environment and required certifications. However, Help Desk positions typically focus on general user support and troubleshooting, while Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support structures and serve as entry points for technical assistance in organizations.

Is help desk a stressful job?

Help desk jobs can be stressful due to high customer expectations, tight deadlines, and the need to troubleshoot technical issues quickly. However, stress levels vary depending on the work environment, workload, and individual skills in communication and problem-solving.

What job categories do people searching Help Desk jobs in Lebanon, OR look for?

The top searched job categories for Help Desk jobs in Lebanon, OR are:

What cities near Lebanon, OR are hiring for Help Desk jobs?

Cities near Lebanon, OR with the most Help Desk job openings:

Infographic showing various Help Desk job openings in Lebanon, OR as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 22% Part Time, and 6% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $51,412 per year, or $24.7 per hour.

Help Desk

Independence, OR โ€ข On-site

Millennium Software, Inc.
Recruiting and Staffing Servicesย โ€ขย 501 - 1,000 employees

$19.25 - $26.25/hr

Other

Posted 13 days ago


Job description

For our Detroit based client we require a Help Desk consultant to work onsite in Independence (near Salem, OR.

Experience doing government of public sector project is preferred.