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Help Desk Jobs in Remote, OR (NOW HIRING)

Phenom People

Customer Service Part Time

Roseburg, OR · On-site

You will engage customers regarding the types of projects they are working on and how you may help ... See, it's that simple! Lowe's offers jobs for people who aren't interested in sitting behind a desk ...

McMenamins

Roseburg Pub Line Cook

Roseburg, OR

$15.25 - $19/hr

Multiple career path opportunities - we have staff who have gone from front desk attendants to ... Helping other local businesses grow with collaborative products * Our pubs and hotel properties are ...

McMenamins

Roseburg Pub Line Cook

Roseburg, OR · On-site

$15.25 - $19/hr

Multiple career path opportunities - we have staff who have gone from front desk attendants to ... Helping other local businesses grow with collaborative products * Our pubs and hotel properties are ...

Project Sapiens

Renewal Operations Manager

OR · Remote

Sapiens is building a dedicated renewal function - and you will help the team build it. You will ... Desk, RevOps with B2B software strongly preferred * Comfortable reading software contracts and ...

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Help Desk information

See Remote, OR salary details

$12

$23

$33

How much do help desk jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for help desk in Remote, OR is $23.13, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.91 per hour, depending on experience, location, and employer.

What is a help desk?

Help Desk jobs involve providing technical support and assistance to users experiencing issues with computer systems, software, or hardware. Professionals in these roles typically respond to customer inquiries, troubleshoot problems, and resolve technical issues either remotely or in person. They document incidents, escalate complex issues when necessary, and may also assist with setting up equipment or software. Help Desk staff play a critical role in ensuring smooth IT operations and maintaining productivity by minimizing downtime for users.

What are the key skills and qualifications needed to thrive as a help desk professional, and why are they important?

To thrive as a Help Desk professional, you need a solid understanding of computer hardware, software troubleshooting, and strong problem-solving skills, often supported by a relevant IT degree or certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and customer service orientation are crucial soft skills for effectively assisting users. These competencies ensure timely technical support, user satisfaction, and efficient resolution of IT issues within an organization.

What are some common challenges faced by help desk professionals, and how can they effectively manage them?

Help Desk professionals often encounter challenges such as handling a high volume of support requests, dealing with frustrated users, and balancing multiple priorities. To manage these effectively, it's important to develop strong communication and time management skills, maintain a calm and empathetic demeanor, and stay organized through ticketing systems. Many teams also offer training and peer support to help staff stay updated on new technologies and procedures, making it easier to resolve issues efficiently while maintaining a positive customer experience.

What is the difference between Help Desk vs Technical Support Specialist?

AspectHelp DeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentOffice or remote; front-line support for end-usersOffice or remote; more specialized technical troubleshooting
Employer & Industry UsageUsed across various industries for user supportCommon in IT, tech companies, and service providers
Search & Comparison IntentHigh overlap; both support end-users with technical issues

Help Desk and Technical Support Specialist roles share many similarities, including work environment and required certifications. However, Help Desk positions typically focus on general user support and troubleshooting, while Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support structures and serve as entry points for technical assistance in organizations.

Is help desk a stressful job?

Help desk jobs can be stressful due to high customer expectations, tight deadlines, and the need to troubleshoot technical issues quickly. However, stress levels vary depending on the work environment, workload, and individual skills in communication and problem-solving.
More about Help Desk jobs

What are the most commonly searched types of Help Desk jobs in Remote, OR?

The most popular types of Help Desk jobs in Remote, OR are:

What are popular job titles related to Help Desk jobs in Remote, OR?

For Help Desk jobs in Remote, OR, the most frequently searched job titles are:

What job categories do people searching Help Desk jobs in Remote, OR look for?

The top searched job categories for Help Desk jobs in Remote, OR are:

What cities near Remote, OR are hiring for Help Desk jobs?

Cities near Remote, OR with the most Help Desk job openings:

Help Desk jobs near you
Infographic showing various Help Desk job openings in Remote, OR as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 69% Physical, 1% Hybrid, and 30% Remote job distribution, with an average salary of $48,106 per year, or $23.1 per hour.

Carl's Jr. Shift Leader (780)

Roseburg, OR

Team JCK LLC
See more jobs at Team JCK LLCexternal

$17/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 19 days ago

Job description

Shift Leader – Carl’s Jr.

Location: 2035 Stewart Pkwy in Roseburg

Hours: Full time hours available, based on business need and your performance

Lead the Way (and Have Fun Doing It)
If you’re someone who loves keeping things moving, thrives in a fast-paced environment, and enjoys bringing out the best in others — we’ve got just the job for you!
As a Shift Leader at Carl’s Jr., you’re not just overseeing the day-to-day — you’re helping shape the vibe of the entire shift. You’ll set the tone, keep things running smooth and make sure every detail is just right. Sound like your kind of role? Let’s talk.

What You'll Be Doing:
This isn’t just a step up — it’s a leadership role with room to grow. Here’s what your day could look like:
Leading the team during your shift and keeping operations on point
Training and supporting team members with instructional guidance
Jumping in wherever needed: front counter, drive-thru, kitchen, or prep
Managing shift tasks with a focus on detail, quality, and guest satisfaction
Opening and/or closing the store using clear checklists and routines
Monitoring staffing and labor costs during your shift
Making sure cleanliness, service, and food quality all hit the Carl’s Jr. standard
You'll be the go-to person on shift, keeping the team energized and on track.

Why You'll Love It:
Earn public recognition for your leadership and performance
Step into a structured environment where everyone knows their role
Learn real leadership skills and grow into restaurant management (if you want to!)
Enjoy clear expectations, supportive managers, and training that works
Be part of a socially-oriented, positive crew that works together and wins together
You won’t be stuck behind a desk — this job moves quick, just like you

Pay & Perks:
Starting at $17/hr
Free meals during your shift + tasty discounts anytime
Flexible schedules to match your lifestyle
Paid Time Off (PTO)
Referral bonuses – up to $250 per person you bring in
Scholarships – up to $10,000 to help you reach your goals
401(k) contributions – up to 4% match
Medical & dental insurance for those who qualify
Access to Employee Assistance Programs on day one
Our in-house "Cares Fund" to help team members in times of need
Leadership training and career advancement opportunities — we love to promote from within!

You’ll Be a Great Fit If You:
Are 18 or older
Can lead by example and support others
Love a clean, organized, and efficient workday
Have basic math skills (for register, scheduling, and shift planning)
Can lift up to 50 lbs and be on your feet for a full shift
Have a Food Handler’s Permit (or can get one within 30 days)

A Team That Feels Like Family
At Carl’s Jr., we believe in showing up for each other — in the kitchen, on the floor, and in life. Whether you’re looking to lead now or grow into a management role, this is a place where you’ll be supported, valued, and seen.
We don’t just hire shift leaders — we grow future GMs and beyond.
Ready to take the lead? Stop by or apply today to join the team!

Team JCK LLC & KBR Group LLC are independent franchisees of Carl Karcher Enterprises. All hires are verified by E-Verify.

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