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Help Desk Engineer Jobs in Wisconsin (NOW HIRING)

Kohler

Front Desk Agent - Inn on Woodlake

Kohler, WI · On-site

$13.70 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Blocking guest rooms, preparing guest folios, guest cards, and programming room keys. * Handling ... Strong written and oral communication skills helpful * Previous Guest Service experience preferred ...

Kohler Co.

Front Desk Agent - Inn on Woodlake

Kohler, WI · On-site

$13.70 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Blocking guest rooms, preparing guest folios, guest cards, and programming room keys. * Handling ... Strong written and oral communication skills helpful * Previous Guest Service experience preferred ...

Kohler

Front Desk Agent, The American Club

Kohler, WI · On-site

$13.70 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Blocking guest rooms, preparing guest folios, guest cards, and programming room keys. * Handling ... Strong written and oral communication skills helpful * Previous Guest Service experience preferred ...

Kayser Ford

IT Support Specialist

Madison, WI · On-site

... need help. You don't need to be a network engineer or cybersecurity expert. We're looking for ... Configure desk phones and extensions. * Assist with mobile device setup. * Troubleshoot basic phone ...

Kayser Ford

IT Support Specialist

Madison, WI

... need help. You don't need to be a network engineer or cybersecurity expert. We're looking for ... Phone & Communication Systems Configure desk phones and extensions. Assist with mobile device setup.

Kohler Co.

Front Desk Agent, The American Club

Kohler, WI · On-site

$13.70 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Blocking guest rooms, preparing guest folios, guest cards, and programming room keys. * Handling ... Strong written and oral communication skills helpful * Previous Guest Service experience preferred ...

Kayser Ford

IT Support Specialist

Madison, WI · On-site

... need help. You don't need to be a network engineer or cybersecurity expert. We're looking for ... Phone & Communication Systems Configure desk phones and extensions. Assist with mobile device setup.

Kayser Ford

IT Support Specialist

Madison, WI

... need help. You don't need to be a network engineer or cybersecurity expert. We're looking for ... Configure desk phones and extensions. * Assist with mobile device setup. * Troubleshoot basic phone ...

Kayser Ford

IT Support Specialist

Madison, WI · On-site

... need help. You don't need to be a network engineer or cybersecurity expert. We're looking for ... Phone & Communication Systems Configure desk phones and extensions. Assist with mobile device setup.

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Showing results 41-60

All JobsHelp Desk Engineer JobsHelp Desk Engineer Jobs in Wisconsin

Help Desk Engineer information

See Wisconsin salary details

$23.7K

$62.5K

$93.9K

How much do help desk engineer jobs pay per year?

As of Aug 14, 2026, the average yearly pay for help desk engineer in Wisconsin is $62,471.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,500.00 and $72,700.00 per year, depending on experience, location, and employer.

What are some common challenges help desk engineers face when supporting remote users, and how can they effectively address them?

Help Desk Engineers often encounter challenges such as troubleshooting connectivity issues, guiding users through technical steps without direct access to their devices, and managing a high volume of requests from remote employees. To address these, engineers rely on clear communication, remote desktop tools, and detailed documentation to resolve issues efficiently. Building patience and adaptability is key, as is staying updated on the latest support technologies to ensure users receive prompt and effective assistance, regardless of their location.

What are the key skills and qualifications needed to thrive as a help desk engineer?

To thrive as a Help Desk Engineer, you need a solid understanding of computer systems, troubleshooting techniques, and customer support principles, often supported by a degree in IT or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving abilities help build rapport with users and efficiently resolve issues. These skills and qualities are essential to provide timely technical support, ensure user satisfaction, and maintain smooth IT operations.

What is a help desk engineer?

Help Desk Engineers are IT professionals who provide technical support and troubleshooting services to end users experiencing issues with computer systems, software, or hardware. They serve as the first point of contact for clients or employees seeking assistance with IT problems, responding to inquiries via phone, email, or chat. Help Desk Engineers diagnose issues, guide users through solutions, escalate complex problems to higher-level technicians, and help maintain the smooth operation of an organization’s technology infrastructure.

What is the difference between Help Desk Engineer vs Technical Support Specialist?

AspectHelp Desk EngineerTechnical Support Specialist
CertificationsCompTIA A+, Network+; Microsoft certificationsCompTIA A+, Microsoft certifications
Work EnvironmentHelp desk, IT support teams, remote and on-siteCustomer support centers, remote support, on-site
Employer & IndustryIT departments, tech companies, managed service providersIT service providers, software companies, corporate IT

Help Desk Engineers and Technical Support Specialists share similar certifications and work environments, often supporting users remotely or on-site. However, Help Desk Engineers typically handle more complex technical issues and may be involved in troubleshooting network or hardware problems, while Technical Support Specialists focus on software and application support. Both roles are essential in IT support teams, with overlapping skills but different areas of focus.

What are popular job titles related to Help Desk Engineer jobs in WI?

For Help Desk Engineer jobs in WI, the most frequently searched job titles are:

Help Desk Engineer jobs near you
Infographic showing various Help Desk Engineer job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $62,471 per year, or $30 per hour.

Front Desk Team Member - Opener

Wisconsin Athletic Club LLC

Menomonee Falls, WI

$12.75 - $16/hr

Full-time

Posted 3 days ago

New

Job description

Front Desk Team Member - Job Description and Performance Expectations

The Front Desk is the hub of the club where positive first and last impressions are made for every member or guest during every visit. As a Front Desk Team Member, you are the first point of contact and must be friendly, cheerful and eager to help. Making eye contact, smiling and using names are the key behaviors of WAC service. This is not a behind the scenes position - you are on the front-line having fun and connecting with your team, club members and guests. You make relationships with members and guests you see every day, while providing best in class service via aggressive hospitality. Team members and club members rely on you to keep the club running efficiently and effectively. You have an incredible opportunity to let your personality shine and develop within WAC.

Daily Operations

  • Use smiles, names and eye contact when greeting every member and guest.
  • Display a member first attitude by not only being raving fans of WAC, but also for creating raving fans; we are all responsible for attracting and retaining members.
  • Work a minimum of two shifts per week.
  • Responsible for owning your shifts - must work your shift or find coverage.
  • Protect the integrity of the WAC membership by checking in every member and guest that walks in.
  • Attend a variety of the classes/activities, providing recommendations to members.
  • Leave positive first and last impressions.
  • Efficiently and effectively handle multiple responsibilities.
  • Maintain cleanliness of club and locker rooms during shift.
  • Attend department-specific meetings.
  • Proactively communicate scheduling requests and changes to your Manager or Team Lead.
  • Be available for regular communication with Team Members and Service Manager.

Team

  • Catch members and Team Members doing things right and hand out WAC Bucks.
  • Participate in 90-day review and ongoing Team Member evaluations.
  • Pursue ongoing personal and professional development and share what you learn with others.
  • Update schedule availability timely and provide coverage for Team Members when you are able.
  • Be a team player - strive to help out wherever and whenever possible.

Safety

  • Know Safety Plan and Emergency Action Plan.
  • Own and immediately resolve problems to ensure member and guest safety.
  • Follow all insurance, liability and incident report procedures.
  • Report broken equipment and building concerns immediately to GM and Maintenance department.

Financial

  • Process accurate payments for all classes, personal training, massages, and Pro-Shop items.
  • Replenish stock of beverages, health products and Pro-Shop items during shift to provide complete range of options while promoting sales.
  • Clock in and out during your scheduled shifts to ensure payroll accuracy.

Income Generation

  • Promote promotions, programs and events, which leads to revenue growth.
  • Up-serve or recommend additional services of interest to our members at point-of-sale.

Programming

  • Sign up for upcoming programs, activities and events to increase product knowledge.
  • Participate in community organizations and positive social media to actively promote club.
  • Utilize the program process when creating and evaluating programs and events.

New Member Integration & Retention

  • Welcome and connect with new members and guests.
  • Utilize the 5-foot rule - if you are within 5 feet of a member, engage them with a WAC greeting.
  • Encourage and integrate new members into the club via programs and activities.
  • Assist in scheduling new members into the retention program.
  • Be personally committed to fitness by actively going through the retention program sessions.

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