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Help Desk Associate Jobs in Tyler, TX (NOW HIRING)

Blue Compass RV Tyler

F&I Manager

Tyler, TX · On-site

$150K - $300K/yr

As an F&I Manager at Blue Compass RV, you'll help our customers navigate the exciting world of RV ... Assists sales desk in structuring deal * Consistently adheres to all F&I office process and flow of ...

Blue Compass RV Tyler

F&I Manager

Tyler, TX · On-site

$150K - $300K/yr

As an F&I Manager at Blue Compass RV, you'll help our customers navigate the exciting world of RV ... Assists sales desk in structuring deal * Consistently adheres to all F&I office process and flow of ...

Blue Compass RV Tyler

F&I Manager

Tyler, TX · On-site

$150K - $300K/yr

As an F&I Manager at Blue Compass RV, you'll help our customers navigate the exciting world of RV ... Assists sales desk in structuring deal * Consistently adheres to all F&I office process and flow of ...

Blue Compass RV Tyler

F&I Manager

Tyler, TX · On-site

$150K - $300K/yr

As an F&I Manager at Blue Compass RV, you'll help our customers navigate the exciting world of RV ... Assists sales desk in structuring deal * Consistently adheres to all F&I office process and flow of ...

Renuity

Retail Brand Ambassador (Part-Time)

Tyler, TX · On-site

$40/hr

Whether it's a new bath, custom closets, or exterior upgrades, we help homeowners create spaces ... Retail (sales associates, cashiers, team leads, merchandisers) * Restaurants (servers, bartenders ...

Goodwill Industries

Human Resource Assistant

Tyler, TX · On-site

$15/hr

... that help maintain an accurate and controlled HR operation. The role supports personnel records ... Technical certificate, associate degree, or equivalent relevant experience preferred. * Two to four ...

My Goodwill

Human Resource Assistant

Tyler, TX · On-site

$35K - $45K/yr

... that help maintain an accurate and controlled HR operation. The role supports personnel records ... Technical certificate, associate degree, or equivalent relevant experience preferred. * Two to four ...

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All JobsHelp Desk Associate JobsHelp Desk Associate Jobs in Tyler, TX

Help Desk Associate information

See Tyler, TX salary details

$13

$20

$31

How much do help desk associate jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for help desk associate in Tyler, TX is $20.23, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $22.64 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.

What are the most commonly searched types of Help Desk jobs in Tyler, TX?

The most popular types of Help Desk jobs in Tyler, TX are:

What are popular job titles related to Help Desk Associate jobs in Tyler, TX?

For Help Desk Associate jobs in Tyler, TX, the most frequently searched job titles are:

What job categories do people searching Help Desk Associate jobs in Tyler, TX look for?

The top searched job categories for Help Desk Associate jobs in Tyler, TX are:

What cities near Tyler, TX are hiring for Help Desk Associate jobs?

Cities near Tyler, TX with the most Help Desk Associate job openings:

Help Desk Associate jobs near you

F&I Manager

Blue Compass RV Tyler

Tyler, TX • On-site

$150K - $300K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Job description

Start your journey with Blue Compass RV as we are looking for an F&I Manager and turn your passion for people and numbers into a rewarding career. As an F&I Manager at Blue Compass RV, you'll help our customers navigate the exciting world of RV ownership by guiding them through financing options and protection plans that fit their lifestyle. We're looking for enthusiastic, driven individuals with previous sales or F&I experience in a dealership setting-someone who knows how to close deals, build trust, and create a smooth, professional buying experience. If you've got the energy, confidence, and hustle, this could be the adventure-filled career you've been waiting for!
COMPENSATION: $150,000-$300,000
OUR BENEFITS:
  • Medical, dental, vision, disability, FSAs, and life insurance
  • Paid Time Off and paid holidays
  • Structured Career Path
  • 401K
  • Gas Discount
  • Pet Insurance
  • 5-day work week
  • Employee Assistance Program
  • Training and Development Programs
  • Referral Program
  • Legal Coverage
  • Identity Theft Protection
  • And so much more....

THE ROLE:
  • Selects appropriate lender, secures approval, obtains customer commitment, and finalizes delivery
  • Manages placement of contracts while maximizing F&I PVR
  • Assists sales desk in structuring deal
  • Consistently adheres to all F&I office process and flow of contracts
  • Manages contracts in transit and ensures funding with constant communication with business office
  • Tracks and monitors F&I PVR, product penetration and lender penetrations
  • Participates weekly in sales meetings regarding F&I training and issues
  • Assists General Manager and Sales Manager in training sales staff
  • Adhere to all company policies and procedures

WHAT YOU CAN BRING TO THE TABLE:
  • 3-5 years of working knowledge in Finance and Insurance products
  • Menu selling experience is required
  • Business management experience in the automobile industry is a plus
  • Effective oral and written skills, good time management skills, and professional dress, speech, and behavior are all required for this position.
  • Strong Closing skills are necessary
  • Strong organizational skills Ability to train finance and sales personnel
  • Valid driver's license

WHAT WE HAVE TO OFFER Blue Compass RV based out of Fort Lauderdale is the fastest growing RV Company with more than 100+ RV dealerships across the country! We staff each dealership with the best people in the business. We are known for the great care we take with customers and associates alike. You are not just an employee with our company, you are family. We invest in our employees with our training and development programs and want to see you advance in your career with us.
APPLY WITH US!
If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Blue Compass RV organization. Be a part of the best customer experience team in the RV industry... apply with us today!
Blue Compass RV is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.
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