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Entry Level Help Desk Jobs in Tyler, TX (NOW HIRING)

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Entry Level Help Desk information

See Tyler, TX salary details

$12

$21

$31

How much do entry level help desk jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for entry level help desk in Tyler, TX is $21.82, according to ZipRecruiter salary data. Most workers in this role earn between $18.12 and $24.47 per hour, depending on experience, location, and employer.

What is an entry level help desk job?

Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.

What are the key skills and qualifications needed to thrive as an entry level help desk professional?

To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.

What is the difference between Entry Level Help Desk vs Technical Support Specialist?

AspectEntry Level Help DeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk or call center, primarily remote or on-siteTechnical support teams, on-site or remote, often more specialized
Employer & Industry UsageIT departments, MSPs, tech companiesIT service providers, tech companies, corporate IT teams
Common Search & ComparisonYesYes

Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.

What are some common challenges faced by entry level help desk professionals, and how can they overcome them?

Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.
What are the most commonly searched types of Help Desk jobs in Tyler, TX? The most popular types of Help Desk jobs in Tyler, TX are:
What are popular job titles related to Entry Level Help Desk jobs in Tyler, TX? For Entry Level Help Desk jobs in Tyler, TX, the most frequently searched job titles are:
What job categories do people searching Entry Level Help Desk jobs in Tyler, TX look for? The top searched job categories for Entry Level Help Desk jobs in Tyler, TX are:
What cities near Tyler, TX are hiring for Entry Level Help Desk jobs? Cities near Tyler, TX with the most Entry Level Help Desk job openings:
Entry Level Help Desk jobs near you
Infographic showing various Entry Level Help Desk job openings in Tyler, TX as of July 2026, with employment types broken down into 86% Full Time, and 14% Contract. Highlights an 100% In-person job distribution, with an average salary of $45,377 per year, or $21.8 per hour.

Physical Therapy Aide

PT Solutions Physical Therapy

Tyler, TX • On-site

$18 - $21/hr

Part-time

This job post has expired today. Applications are no longer accepted.

PT Solutions Physical Therapy rating

7.4

Company rating: 7.4 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

265th of 887 rated healthcare providers

Job description

Job Overview & Responsibilities

Why Join PT Solutions?At PT Solutions Physical Therapy, we're more than just a private practice-we're a clinician-founded, mission-driven community dedicated to expanding access to life-changing care. As a Physical Therapy Aide, you'll play a hands-on role in supporting patient treatments, assisting licensed clinicians, and ensuring smooth clinic operations.

This dynamic, entry-level position is perfect for those interested in healthcare careers. You'll build strong relationships with patients, gain real-world experience, and contribute to a collaborative, evidence-based care environment. From maintaining clinic flow to occasionally supporting front desk duties, your work helps restore lives every day.

At PT Solutions, we invest in our team with ongoing training, mentorship, and clear paths for advancement. If you're passionate about helping others and ready to grow in a supportive, forward-thinking organization-this is your opportunity. Plus, we have been recognized as a USA Today Top Workplace five years in a row, including 2026!

Clinic Address:

5407 New Copeland RdSuite 100Tyler, Texas 75703

What You Will Get:

  • Direct exposure to patient care under the leadership of a physical therapist
  • Observation hours for PT School/healthcare applications
  • Opportunity for career progression with a nationwide physical therapy practice
Qualifications & Pay Range

Qualifications

  • At minimum, a High School or GED diploma (Submission of diploma for the highest level of education obtained will be required).
  • Customer Service experience preferred.
  • Year-Round Employment Required - This position requires consistent, ongoing availability throughout the year. We are unable to accommodate seasonal hires who only work during summer and return for breaks.

Schedule

  • Part Time

Compensation

Pay Range: $18-21/hr (Any posted pay range considers multiple compensations factors including background, experience, and work location while also allowing for salary growth within the position)

Company Overview

A Mission That Moves Us

At PT Solutions, we are a team united by a shared purpose: expanding access to transformative care. No matter where you are in your career, we're committed to your professional growth and empowering you to shape the future of rehabilitation therapy.

 

Join us and transform care. Let's go further together.

Learn more about careers with PT Solutions at Physical Therapy Careers | PT Solutions 

Follow #PTSLife on Instagram, Facebook, and LinkedIn to see our community in action. 

We are an equal opportunity employer and welcome all qualified candidates to apply. 

Employment Type: PART_TIME

What PT Solutions Physical Therapy employees say

Pay

Benefits

Hours and flexibility

Workplace

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