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Entry Level Help Desk Jobs in Tyler, TX (NOW HIRING)

Entry Level Help Desk information

See Tyler, TX salary details

$12

$21

$31

How much do entry level help desk jobs pay per hour?

As of May 28, 2026, the average hourly pay for entry level help desk in Tyler, TX is $21.82, according to ZipRecruiter salary data. Most workers in this role earn between $18.12 and $24.47 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Help Desk professional, and why are they important?

To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.

What are some common challenges faced by entry-level help desk professionals, and how can they overcome them?

Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.

What are entry level help desk jobs?

Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.

What is the difference between Entry Level Help Desk vs Technical Support Specialist?

AspectEntry Level Help DeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk or call center, primarily remote or on-siteTechnical support teams, on-site or remote, often more specialized
Employer & Industry UsageIT departments, MSPs, tech companiesIT service providers, tech companies, corporate IT teams
Common Search & ComparisonYesYes

Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.

What are the most commonly searched types of Help Desk jobs in Tyler, TX? The most popular types of Help Desk jobs in Tyler, TX are:
What job categories do people searching Entry Level Help Desk jobs in Tyler, TX look for? The top searched job categories for Entry Level Help Desk jobs in Tyler, TX are:
What cities near Tyler, TX are hiring for Entry Level Help Desk jobs? Cities near Tyler, TX with the most Entry Level Help Desk job openings:
Infographic showing various Entry Level Help Desk job openings in Tyler, TX as of May 2026, with employment types broken down into 2% As Needed, 38% Full Time, 54% Part Time, 1% Temporary, and 5% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $45,377 per year, or $21.8 per hour.

Anytime Fitness General Sales Manager

BFTI - Bandon Fitness texas , Inc.

Flint, TX

Full-time

Posted 12 days ago


Job description

Who Are We

Bandon Fitness (Texas), Inc. is the largest owner of Anytime Fitness locations within the United States with 250+ locations and plans for continued growth. We are a team of passionate individuals who are committed to providing exceptional service within our facilities. We strive to create a positive and motivating environment for our members each day.

Our Mission

To change people’s lives physically, mentally, and emotionally.

Job Overview

This is a sales-driven, entry-level management role designed for high-energy sales professionals who thrive on closing deals and hitting targets. As a General Sales Manager, your primary responsibility is to drive new membership sales and grow the club’s member base through consistent prospecting, lead follow up, tours, and closing.

In addition to membership sales, you will maximize revenue per member by scheduling and promoting Fitness Consultations for both new and existing members. This role is highly visible and hands-on. You will be on the floor daily, engaging members representing the brand, and ensuring the club delivers a clean, welcoming, and high-energy experience.

This is not a behind-the-desk management role. Success in this position is measured by sales activity, close rate, and member growth.

What We Expect

  • Drive and grow membership through disciplined pipeline management, consistent lead follow-up and closing new memberships.
  • General consistent sales appointments and tours through daily outreach (calls, texts, and emails), with activity levels adjusted by club volume.
  • Actively prospect, tour, and enroll new members through phone calls, walk-ins, and community outreach.
  • Deliver confident, high-energy sales presentations tailored to individual goals
  • Consistently meet or exceed weekly, monthly, and annual sales targets
  • Build relationships with prospects and members to drive referrals and retention
  • Represent the club int he local community to generate new leads and brand awareness
  • Help clean and maintain an inviting environment or members
  • Be an ambassador of the Anytime Fitness brand standards, safety protocols, and basic operational expectations

What You Bring

  • Ability to maximize sales opportunities and achieve sales goals
  • Confidence talking to new people and asking for the sale
  • High energy, positive attitude, and coachability
  • Basic organizational skills to manage leads and follow-ups
  • Proven ability to develop and maintain positive relationships with members and provide exceptional customer service
  • Strong communication and interpersonal skills to effectively interact with members, local community contacts, and other managers/staff
  • Eager to learn and continuously develop strong business acumen.

Previous management or fitness experience is not required-relentless drive for results, and a sales mindset are.

Schedule

  • Monday-Thursday: 10am-7pm
  • Friday: 10am-5pm
  • Saturday hours in January are required and additional weekend hours as needed

Hours may vary by location.

Compensation & Benefits

  • Hourly pay + commission + bonus potential
  • Full-time benefits available (medical, dental, vision, life, disability)
  • Paid time off and paid holidays
  • Clear path for advancement within a growing organization
  • Supportive, performance-driven culture that rewards results