PepReps are the face of PepWear at events across the country, helping bring the excitement of ... No previous event experience is required--we welcome motivated entry-level candidates who are ready ...
PepReps are the face of PepWear at events across the country, helping bring the excitement of ... No previous event experience is required--we welcome motivated entry-level candidates who are ready ...
Retail Brand Ambassador (Part-Time)
Tyler, TX · On-site
$40/hr
Whether it's a new bath, custom closets, or exterior upgrades, we help homeowners create spaces ... Hospitality (hotel front desk, concierge, event staff) * Fast Food & Quick-Service Restaurants ...
Retail Brand Ambassador (Part-Time)
Tyler, TX · On-site
$40/hr
Whether it's a new bath, custom closets, or exterior upgrades, we help homeowners create spaces ... Hospitality (hotel front desk, concierge, event staff) * Fast Food & Quick-Service Restaurants ...
Retail Brand Ambassador (Part-Time)
Tyler, TX · On-site
$40/hr
Whether it's a new bath, custom closets, or exterior upgrades, we help homeowners create spaces ... Hospitality (hotel front desk, concierge, event staff) * Fast Food & Quick-Service Restaurants ...
Quick apply
Retail Brand Ambassador (Part-Time)
Tyler, TX · On-site
$40/hr
Whether it's a new bath, custom closets, or exterior upgrades, we help homeowners create spaces ... Hospitality (hotel front desk, concierge, event staff) * Fast Food & Quick-Service Restaurants ...
Entry Level Help Desk information
See Tyler, TX salary details
$12.01 - $13.82
2% of jobs
$13.82 - $15.63
6% of jobs
$15.63 - $17.44
12% of jobs
$17.95 is the 25th percentile. Wages below this are outliers.
$17.44 - $19.25
17% of jobs
The median wage is $20.70 / hr.
$19.25 - $21.07
16% of jobs
$21.07 - $22.88
16% of jobs
$23.78 is the 75th percentile. Wages above this are outliers.
$22.88 - $24.69
12% of jobs
$24.69 - $26.50
7% of jobs
$26.50 - $28.32
6% of jobs
$28.32 - $30.13
3% of jobs
$30.13 - $31.94
2% of jobs
$12
$21
$31
How much do entry level help desk jobs pay per hour?
As of Aug 17, 2026, the average hourly pay for entry level help desk in Tyler, TX is $21.82, according to ZipRecruiter salary data. Most workers in this role earn between $18.12 and $24.47 per hour, depending on experience, location, and employer.
What is an entry level help desk job?
Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.
What are the key skills and qualifications needed to thrive as an entry level help desk professional?
To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.
What are some common challenges faced by entry level help desk professionals, and how can they overcome them?
Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.
What is the difference between Entry Level Help Desk vs Technical Support Specialist?
| Aspect | Entry Level Help Desk | Technical Support Specialist |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some certifications like CompTIA A+ beneficial | Similar; often requires CompTIA A+ or Network+ certifications |
| Work Environment | Help desk or call center, primarily remote or on-site | Technical support teams, on-site or remote, often more specialized |
| Employer & Industry Usage | IT departments, MSPs, tech companies | IT service providers, tech companies, corporate IT teams |
| Common Search & Comparison | Yes | Yes |
Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.
What are the most commonly searched types of Help Desk jobs in Tyler, TX?
The most popular types of Help Desk jobs in Tyler, TX are:
What cities near Tyler, TX are hiring for Entry Level Help Desk jobs?
Cities near Tyler, TX with the most Entry Level Help Desk job openings:
Full-time
Posted 4 days ago
Job description
PepRep – Onsite Event Sales Representative and Manager
PepWear | Seasonal / Event-Based Position
Turn live events into unforgettable experiences.
PepWear is looking for energetic, dependable, and people-focused individuals to join our team as PepReps. PepReps are the face of PepWear at events across the country, helping bring the excitement of championship and performance events to life through an outstanding merchandise experience.
This is a great opportunity for someone who enjoys working with people, traveling, taking ownership, and being part of a fast-paced event environment. No previous event experience is required—we welcome motivated entry-level candidates who are ready to learn.
What You’ll Do
As a PepRep, you’ll take the lead on PepWear merchandise operations at assigned events. Responsibilities include:
- Travel to assigned events and represent PepWear professionally
- Set up and organize merchandise sales areas before events begin
- Lead on-site merchandise sales and provide excellent customer service
- Manage and support event staff throughout the event
- Help maintain an organized, efficient, and engaging sales environment
- Monitor merchandise and assist with inventory throughout the event
- Process customer transactions accurately
- Troubleshoot issues and make decisions in a fast-moving event environment
- Serve as a positive representative of the PepWear brand with event partners, staff, performers, families, and customers
- Assist with breakdown and wrap-up responsibilities at the conclusion of the event
Who We’re Looking For
You may be a great PepRep if you are:
- Friendly, outgoing, and comfortable interacting with customers
- Dependable and able to take responsibility for an event
- Organized and attentive to detail
- Comfortable leading and working alongside a team
- Able to stay positive and professional during busy event days
- Willing and able to travel to assigned events
- Comfortable working weekends and event-based schedules
- Able to adapt when plans or event conditions change
- Motivated to learn and contribute to a growing team
Entry-level candidates are encouraged to apply. Experience in retail, sales, customer service, hospitality, athletics, marching arts, events, or team leadership is helpful but not required.
Why Become a PepRep?
A PepRep position is more than a typical event job. You’ll have the opportunity to:
- Travel and work at exciting events
- Build real-world sales, leadership, and event-management experience
- Meet and work with people from across the country
- Take ownership of your assigned events
- Work in an energetic environment where no two events are exactly the same
- Become part of the team behind the merchandise experience for memorable competitions, performances, and events
About PepWear
PepWear creates memorable merchandise experiences for schools, performers, athletes, families, and fans at events across the country. Our PepReps play a critical role in delivering those experiences by combining great customer service, strong event execution, and enthusiasm for the communities we serve.
Ready to Join the Team?
If you’re dependable, enjoy working with people, and want a job that gets you out from behind a desk and into the excitement of live events, we’d love to hear from you.
Apply today to become a PepWear PepRep and help create memorable event experiences across the country.
About PepWear
Sourced by ZipRecruiter
Industry
Retail
Company size
1 - 10 Employees
Headquarters location
Cedar Hill, TX, US
Year founded
1987