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Entry Level Help Desk Jobs in Mesquite, TX (NOW HIRING)

Symbiotic Corp.

Help Desk and PC Support Technician

Dallas, TX · On-site

$19.75 - $26.75/hr

Entry-Level Help Desk and PC System Support Technician Job Information: Date Opened 03/05/2026 Job Type: Full-time Industry: Technology Work Experience: 0-1 year City: Dallas State/Province: Texas ...

TEKsystems

Entry Level Helpdesk Support

Coppell, TX · Hybrid

$16.25 - $18/hr

... help desk ticketing tools" i.e. Service Now Experience supporting Work from Home end-users Experience working remotely yet as a team member Skills: Ability to troubleshoot common Windows related ...

TEKsystems

Entry Level Helpdesk Support

Coppell, TX

$16.25 - $18/hr

MUST BE LOCAL TO DFW AREA. 🌟 Launch Your IT Career With Hands-On Experience! Entry-Level ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...

TEKsystems

Entry Level Helpdesk Support

Coppell, TX · Hybrid

$16.25 - $18/hr

... help desk ticketing tools" i.e. Service Now Experience supporting Work from Home end-users Experience working remotely yet as a team member Skills: Ability to troubleshoot common Windows related ...

TEKsystems

Entry Level Helpdesk Support

Coppell, TX · On-site

$16.25 - $18/hr

MUST BE LOCAL TO DFW AREA. 🌟 Launch Your IT Career With Hands-On Experience! Entry-Level ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...

MCI

Inbound Helpdesk Representative ($15/hr.)

Dallas, TX · On-site

$15/hr

Help Desk Representative MCI is one of the fastest-growing tech-enabled business services companies ... This is an entry-level position that offers on the job paid training. Compensation is commensurate ...

New

Bluewater Learning, Inc.

Support Representative

Plano, TX

$17.25 - $23.25/hr

We are looking for an entry-level LMS Support Representative who is eager to start or grow a career ... Training in troubleshooting and providing help desk support. * Experience in customer-facing roles.

Bluewater Learning, Inc.

Support Representative

Plano, TX

$17.25 - $23.25/hr

We are looking for an entry-level LMS Support Representative who is eager to start or grow a career ... Training in troubleshooting and providing help desk support. * Experience in customer-facing roles.

Anders Group

Entry-Level Therapy Recruiter

Irving, TX · On-site

$34.60K - $45.60K/yr

This isn't a typical entrylevel job. At Anders Group, you'll run your own ... desk like a business - building relationships, prospecting, closing deals , and helping therapy ...

Anders Group

Entry-Level Therapy Recruiter

Irving, TX · On-site

$34.60K - $45.60K/yr

This isn't a typical entry-level job. At Anders Group, you'll run your own ... desk like a business - building relationships, prospecting, closing deals , and helping therapy ...

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Entry Level Help Desk information

See Mesquite, TX salary details

$11

$21

$30

How much do entry level help desk jobs pay per hour?

As of May 28, 2026, the average hourly pay for entry level help desk in Mesquite, TX is $21.04, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $23.61 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Help Desk professional, and why are they important?

To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.

What are some common challenges faced by entry-level help desk professionals, and how can they overcome them?

Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.

What are entry level help desk jobs?

Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.

What is the difference between Entry Level Help Desk vs Technical Support Specialist?

AspectEntry Level Help DeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk or call center, primarily remote or on-siteTechnical support teams, on-site or remote, often more specialized
Employer & Industry UsageIT departments, MSPs, tech companiesIT service providers, tech companies, corporate IT teams
Common Search & ComparisonYesYes

Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.

What are the most commonly searched types of Help Desk jobs in Mesquite, TX? The most popular types of Help Desk jobs in Mesquite, TX are:
What are popular job titles related to Entry Level Help Desk jobs in Mesquite, TX? For Entry Level Help Desk jobs in Mesquite, TX, the most frequently searched job titles are:
What job categories do people searching Entry Level Help Desk jobs in Mesquite, TX look for? The top searched job categories for Entry Level Help Desk jobs in Mesquite, TX are:
What cities near Mesquite, TX are hiring for Entry Level Help Desk jobs? Cities near Mesquite, TX with the most Entry Level Help Desk job openings:
Entry Level Help Desk jobs near you

Help Desk and PC Support Technician

Symbiotic Corp.

Dallas, TX • On-site

$19.75 - $26.75/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Entry-Level Help Desk and PC System Support Technician

Job Information:

Date Opened 03/05/2026

Job Type: Full-time

Industry: Technology

Work Experience: 0-1 year

City: Dallas

State/Province: Texas

Country: United States

Zip/Postal Code: 75236

Job Description

Job Title: Entry-Level Help Desk and PC System Support Technician

Location: Dallas, TX

Job Type: Full-Time

Job Summary: We are looking for a motivated and customer-focused Help Desk and PC System Support Technician to join our IT team. This entry-level role is ideal for candidates with a passion for technology, troubleshooting, and providing excellent user support. The successful candidate will be responsible for assisting end-users with IT issues, maintaining computer systems, and ensuring smooth day-to-day operations of company devices and applications.

Key Responsibilities:

  • Provide first-level technical support for hardware, software, and network issues via phone, email, or in person.
  • Troubleshoot and resolve issues related to desktops, laptops, printers, mobile devices, and other peripherals.
  • Install, configure, and update Windows and macOS operating systems, as well as company-approved software applications.
  • Assist with setting up new user accounts, email configurations, and access permissions in Active Directory and other systems.
  • Support network connectivity, including Wi-Fi, VPN, and basic troubleshooting of routers and switches.
  • Document and track support tickets, resolutions, and common troubleshooting steps using a ticketing system.
  • Perform routine maintenance, updates, and security patches for IT systems.
  • Assist in IT asset management, including inventory tracking of computers and accessories.
  • Provide guidance and training to end-users on best IT practices and security awareness.
  • Escalate unresolved issues to senior IT staff or external vendors as needed.

Required Qualifications:

  • Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
  • Experience with ticketing systems like Atera, ServiceNow, Zendesk, or Jira.
  • Basic knowledge of Windows and macOS operating systems.
  • Understanding of Microsoft Office 365 applications and troubleshooting.
  • Familiarity with Active Directory, user account management, and password resets.
  • Strong problem-solving skills and ability to diagnose technical issues.
  • Good communication skills with the ability to explain technical concepts to non-technical users.
  • Willingness to learn and adapt in a fast-paced IT environment.

Preferred Qualifications:

  • CompTIA A+, ITIL, or other relevant IT certifications.
  • Experience with ticketing systems like ServiceNow, Zendesk, or Jira.
  • Basic networking knowledge (TCP/IP, DNS, DHCP, VPN).
  • Previous experience in a help desk or IT support role (internship or part-time acceptable).

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for training and career growth.
  • A collaborative and supportive team environment.
  • Hands-on experience with various IT technologies and systems.

If you are eager to kick-start your IT career and gain hands-on experience in a dynamic work environment, we encourage you to apply! How to Apply: Submit your resume and a brief cover letter explaining your interest in the position.

Apply