Be Seen First
Luxury Retail Associate * Med Spa Coordinator * Patient Coordinator * Medical Receptionist * Front Desk Coordinator Most importantly, you enjoy connecting with people and helping them take action ...
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Be Seen First
Luxury Retail Associate * Med Spa Coordinator * Patient Coordinator * Medical Receptionist * Front Desk Coordinator Most importantly, you enjoy connecting with people and helping them take action ...
Be Seen First
Luxury Retail Associate * Med Spa Coordinator * Patient Coordinator * Medical Receptionist * Front Desk Coordinator Most importantly, you enjoy connecting with people and helping them take action ...
Quick apply
Be Seen First
Luxury Retail Associate * Med Spa Coordinator * Patient Coordinator * Medical Receptionist * Front Desk Coordinator Most importantly, you enjoy connecting with people and helping them take action ...
Patient Service/Front Desk Coordinator
Amherst, MA · On-site
$15.45 - $20.15/hr
Join our team today and help provide the highest quality vision care for our patients. This role ... Participate in our Vision coverage and associate discounts on our products * Participate in our ...
Patient Service/Front Desk Coordinator
Amherst, MA · On-site
$15.45 - $20.15/hr
Join our team today and help provide the highest quality vision care for our patients. This role ... Participate in our Vision coverage and associate discounts on our products * Participate in our ...
Patient Service/Front Desk Coordinator Part Time
Amherst, MA · On-site
$15.45 - $20.15/hr
Join our team today and help provide the highest quality vision care for our patients. This role ... Participate in our Vision coverage and associate discounts on our products Introduction | MyEyeDr.
Patient Service/Front Desk Coordinator Part Time
Amherst, MA · On-site
$15.45 - $20.15/hr
Join our team today and help provide the highest quality vision care for our patients. This role ... Participate in our Vision coverage and associate discounts on our products Introduction | MyEyeDr.
Patient Service/Front Desk Coordinator Part Time
Northampton, MA · On-site
$15.45 - $20.15/hr
Join our team today and help provide the highest quality vision care for our patients. This role ... Participate in our Vision coverage and associate discounts on our products Introduction | MyEyeDr.
Patient Service/Front Desk Coordinator Part Time
Northampton, MA · On-site
$15.45 - $20.15/hr
Join our team today and help provide the highest quality vision care for our patients. This role ... Participate in our Vision coverage and associate discounts on our products Introduction | MyEyeDr.
Patient Service/Front Desk Coordinator Part Time
$15.45 - $20.15/hr
Join our team today and help provide the highest quality vision care for our patients. This role ... Participate in our Vision coverage and associate discounts on our products Introduction | MyEyeDr.
Patient Service/Front Desk Coordinator Part Time
$15.45 - $20.15/hr
Join our team today and help provide the highest quality vision care for our patients. This role ... Participate in our Vision coverage and associate discounts on our products Introduction | MyEyeDr.
Patient Service/Front Desk Coordinator Part Time
Northampton, MA · On-site
$15.45 - $20.15/hr
Join our team today and help provide the highest quality vision care for our patients. This role ... Participate in our Vision coverage and associate discounts on our products Introduction | MyEyeDr.
Patient Service/Front Desk Coordinator Part Time
Northampton, MA · On-site
$15.45 - $20.15/hr
Join our team today and help provide the highest quality vision care for our patients. This role ... Participate in our Vision coverage and associate discounts on our products Introduction | MyEyeDr.
Sales Associate
South Windsor, CT · On-site
$18 - $20/hr
We're here to help people move and feel better, and we're looking for sales professionals who want ... Manage front desk operations including client check-ins and studio upkeep * Follow up with leads to ...
Quick apply
Sales Associate
South Windsor, CT · On-site
$18 - $20/hr
We're here to help people move and feel better, and we're looking for sales professionals who want ... Manage front desk operations including client check-ins and studio upkeep * Follow up with leads to ...
Sales Associate
South Windsor, CT · On-site
$18 - $20/hr
We're here to help people move and feel better, and we're looking for sales professionals who want ... Manage front desk operations including client check-ins and studio upkeep * Follow up with leads to ...
Sales Associate
South Windsor, CT · On-site
$18 - $20/hr
We're here to help people move and feel better, and we're looking for sales professionals who want ... Manage front desk operations including client check-ins and studio upkeep * Follow up with leads to ...
... Radiology IT Help Desk and the 3D Lab Team Leader. 9) Participates in staff meetings and ... Associate's Degree Minimally Required Experience: Satisfactory completion of a formal radiologic ...
... Radiology IT Help Desk and the 3D Lab Team Leader. 9) Participates in staff meetings and ... Associate's Degree Minimally Required Experience: Satisfactory completion of a formal radiologic ...
3D Technologist
Springfield, MA · On-site
... Radiology IT Help Desk and the 3D Lab Team Leader. 9) Participates in staff meetings and ... Associate's Degree Minimally Required Experience: Satisfactory completion of a formal radiologic ...
3D Technologist
Springfield, MA · On-site
... Radiology IT Help Desk and the 3D Lab Team Leader. 9) Participates in staff meetings and ... Associate's Degree Minimally Required Experience: Satisfactory completion of a formal radiologic ...
Commercial Lines Senior Associate Client Representative
Hartford, CT · On-site
$49K - $61K/yr
... help them achieve their long-term financial goals. Founded in 2011, World is one of the fastest ... Physical Demands & Working Conditions Office work involves working at a desk most of the time ...
Commercial Lines Senior Associate Client Representative
Hartford, CT · On-site
$49K - $61K/yr
... help them achieve their long-term financial goals. Founded in 2011, World is one of the fastest ... Physical Demands & Working Conditions Office work involves working at a desk most of the time ...
Fitness Sales Associate
Glastonbury, CT · On-site
If you like variety throughout your work week, and not being chained to a desk, that's what you ... Your desire for continuous learning; and bottom-line approach to job performance while helping ...
Fitness Sales Associate
Glastonbury, CT · On-site
If you like variety throughout your work week, and not being chained to a desk, that's what you ... Your desire for continuous learning; and bottom-line approach to job performance while helping ...
See, it's that simple! Lowe's offers jobs for people who aren't interested in sitting behind a desk ... started as hourly associates Your Day at Lowe's * Deliver excellent customer service * Help ...
See, it's that simple! Lowe's offers jobs for people who aren't interested in sitting behind a desk ... started as hourly associates Your Day at Lowe's * Deliver excellent customer service * Help ...
See, it's that simple! Lowe's offers jobs for people who aren't interested in sitting behind a desk ... started as hourly associates Your Day at Lowe's * Deliver excellent customer service * Help ...
See, it's that simple! Lowe's offers jobs for people who aren't interested in sitting behind a desk ... started as hourly associates Your Day at Lowe's * Deliver excellent customer service * Help ...
Customer Service Support Associate - Bob's Squad
Springfield, MA · On-site
$15.88/hr
Whether you're helping with orders, managing calls, or supporting store teams, you'll use ... Ability to sit and perform computer-based work at a desk * Ability to speak clearly on phone and ...
Customer Service Support Associate - Bob's Squad
Springfield, MA · On-site
$15.88/hr
Whether you're helping with orders, managing calls, or supporting store teams, you'll use ... Ability to sit and perform computer-based work at a desk * Ability to speak clearly on phone and ...
Customer Service Support Associate - Bob's Squad
Springfield, MA · On-site
$15.88/hr
Whether you're helping with orders, managing calls, or supporting store teams, you'll use ... Ability to sit and perform computer-based work at a desk * Ability to speak clearly on phone and ...
Customer Service Support Associate - Bob's Squad
Springfield, MA · On-site
$15.88/hr
Whether you're helping with orders, managing calls, or supporting store teams, you'll use ... Ability to sit and perform computer-based work at a desk * Ability to speak clearly on phone and ...
Whether you're helping with orders, managing calls, or supporting store teams, you'll use ... Ability to sit and perform computer-based work at a desk * Ability to speak clearly on phone and ...
Whether you're helping with orders, managing calls, or supporting store teams, you'll use ... Ability to sit and perform computer-based work at a desk * Ability to speak clearly on phone and ...
Whether you're helping with orders, managing calls, or supporting store teams, you'll use ... Ability to sit and perform computer-based work at a desk * Ability to speak clearly on phone and ...
Whether you're helping with orders, managing calls, or supporting store teams, you'll use ... Ability to sit and perform computer-based work at a desk * Ability to speak clearly on phone and ...
Assistant Store Manager
Suffield, CT · On-site
$18.50/hr
We look for employees who are reliable, good communicators, and have a passion for helping people ... Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e.car ...
Assistant Store Manager
Suffield, CT · On-site
$18.50/hr
We look for employees who are reliable, good communicators, and have a passion for helping people ... Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e.car ...
Help Desk Associate information
See Springfield, MA salary details
$14.37 - $16.07
12% of jobs
$17.56 is the 25th percentile. Wages below this are outliers.
$16.07 - $17.77
15% of jobs
The median wage is $19.43 / hr.
$17.77 - $19.47
24% of jobs
$19.47 - $21.17
13% of jobs
$21.17 - $22.87
9% of jobs
$23.18 is the 75th percentile. Wages above this are outliers.
$22.87 - $24.56
16% of jobs
$24.56 - $26.26
5% of jobs
$26.26 - $27.96
2% of jobs
$27.96 - $29.66
3% of jobs
$29.66 - $31.36
0% of jobs
$31.36 - $33.06
1% of jobs
$14
$21
$33
How much do help desk associate jobs pay per hour?
As of Jun 9, 2026, the average hourly pay for help desk associate in Springfield, MA is $21.39, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $23.94 per hour, depending on experience, location, and employer.
What does a Help Desk Associate do?
A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.
What is the difference between Help Desk Associate vs Technical Support Specialist?
| Aspect | Help Desk Associate | Technical Support Specialist |
|---|---|---|
| Credentials | High school diploma or equivalent; certifications like CompTIA A+ | Similar certifications; often more technical certifications |
| Work Environment | Help desk, call centers, on-site support | Remote or on-site technical support, troubleshooting |
| Employer & Industry | IT service providers, corporate IT departments | IT companies, software vendors, tech support firms |
| Search & Comparison Intent | Commonly compared for entry-level IT roles | More technical, troubleshooting focus |
The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.
What are the typical daily responsibilities of a Help Desk Associate?
As a Help Desk Associate, your daily responsibilities will typically include responding to user inquiries via phone, email, or ticketing systems, troubleshooting hardware and software issues, and escalating complex problems to higher-level IT staff. You'll also document solutions and maintain records of issues to help track recurring problems. This role often involves working collaboratively with other IT team members and providing clear, friendly support to users of varying technical abilities. Staying organized and managing multiple tasks at once is key to success in this fast-paced environment.
What are the key skills and qualifications needed to thrive as a Help Desk Associate, and why are they important?
To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.
What are the most commonly searched types of Help Desk jobs in Springfield, MA? The most popular types of Help Desk jobs in Springfield, MA are:
What are popular job titles related to Help Desk Associate jobs in Springfield, MA? For Help Desk Associate jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Help Desk Associate jobs in Springfield, MA look for? The top searched job categories for Help Desk Associate jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Help Desk Associate jobs? Cities near Springfield, MA with the most Help Desk Associate job openings:
Patient Experience & Growth Coordinator (Healthcare Sales & Front Desk
DeSorbo Health and WellnessGlastonbury, CT
$24 - $28/hr
Full-time
Posted 9 days ago
Job description
Patient Experience & Growth Coordinator (Healthcare Sales & Front Desk)
DeSorbo Health & Wellness
Glastonbury, CT
Compensation: $24-$28 per hour + Performance Bonuses
About Us
DeSorbo Health & Wellness is a rapidly growing concierge-style medical practice specializing in medical weight loss, hormone replacement therapy (TRT/BHRT), primary care, preventative medicine, and wellness optimization.
We pride ourselves on delivering an exceptional patient experience in a professional, modern, and welcoming environment. Our patients invest in their health and expect a high level of service, communication, and support.
We are seeking a motivated, energetic, and personable team member who enjoys helping people, building relationships, and contributing to the growth of a successful healthcare practice.
Position Overview
This is not a traditional receptionist role.
We are looking for a Patient Experience & Growth Coordinator who can combine outstanding customer service, front desk operations, patient engagement, and sales support.
You will often be the first person prospective patients interact with, making you a critical part of our practice's success. The ideal candidate is confident communicating with people, enjoys relationship-building, and takes pride in creating an exceptional experience from the first phone call through ongoing care.
Responsibilities
- Welcome patients and create a positive first impression
- Answer incoming phone calls, text messages, emails, and online inquiries
- Schedule appointments and manage provider schedules
- Follow up with prospective patients who inquire about our services
- Educate prospective patients on available programs and services
- Support enrollment into weight loss and hormone optimization programs
- Collect payments and maintain accurate patient records
- Verify and maintain patient information
- Manage appointment reminders and patient communications
- Coordinate patient flow throughout the day
- Assist with patient retention and engagement initiatives
- Maintain a clean, professional, and organized office environment
- Support practice marketing events and community outreach activities
Qualifications
Required
- Exceptional communication and interpersonal skills
- Strong customer service experience
- Professional and polished demeanor
- Strong organizational and multitasking abilities
- Positive attitude and growth mindset
- Ability to work independently and as part of a team
- Comfortable discussing services, pricing, and program options
- Strong follow-up and relationship-building skills
Preferred
- Medical receptionist experience
- Front desk experience
- Patient coordinator experience
- Healthcare sales experience
- Med spa experience
- Concierge medicine experience
- Hospitality experience
- Luxury retail experience
- Fitness or wellness industry experience
- CRM or EMR experience
The Ideal Candidate
You may be an excellent fit if you have experience as a:
- Wellness Coordinator
- Membership Advisor
- Concierge
- Client Success Representative
- Hospitality Professional
- Luxury Retail Associate
- Med Spa Coordinator
- Patient Coordinator
- Medical Receptionist
- Front Desk Coordinator
Most importantly, you enjoy connecting with people and helping them take action toward improving their health and quality of life.
Compensation & Incentives
- $24-$28 per hour based on experience
- Performance-based bonus opportunities
- Additional earnings tied to patient enrollment, patient engagement, and practice growth initiatives
- Growth opportunities as the practice expands
Benefits
- Supportive team environment
- Professional development opportunities
- Meaningful work that positively impacts patients' lives
- Modern healthcare environment
- Growth-oriented culture
Our Hiring Process
Qualified candidates will be invited to complete a brief DISC personality assessment as part of our interview process. This assessment helps us better understand communication styles, strengths, and workplace preferences. There are no right or wrong results.
Selected candidates may also be asked to participate in a short video interview and role-play exercise.