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Help Desk Associate Jobs in Spring, TX (NOW HIRING)

Bartech Staffing

Customer Experience Associate

Houston, TX · On-site

$15.75 - $21/hr

Role summary / purpose The Associate of Customer Experience will provide professional and courteous ... The Help Desk Agent Level 1 position requires 24/7 availability, and the ability to provide ...

New

Bartech Staffing

Customer Experience Associate

Jacinto City, TX · On-site

$15.25 - $20.25/hr

Role summary / purpose The Associate of Customer Experience will provide professional and courteous ... The Help Desk Agent Level 1 position requires 24/7 availability, and the ability to provide ...

New

Es Vedra Cinemas

Redemption Desk

Humble, TX · On-site

As a Redemption Desk Attendant at Es Vedra Cinemas, you will be responsible for assisting guests ... Provide information about prize options and help guests make selections. * Verify points accurately ...

ProPetro Services, Inc.

Desktop Support Technician

Houston, TX · On-site

$19.25 - $24.50/hr

Track the Help Desk e-ticketing system and respond to requests in a timely manner * Set up Virtual ... Bachelor's Degree or Associates degree, preferred * Proficient knowledge of Microsoft Office 365 ...

Propetroservices

Desktop Support Technician

Houston, TX · On-site

$19.25 - $24.50/hr

Track the Help Desk e-ticketing system and respond to requests in a timely manner * Set up Virtual ... Bachelor's Degree or Associates degree, preferred * Proficient knowledge of Microsoft Office 365 ...

ProPetro Services, Inc.

Desktop Support Technician

Houston, TX · On-site

$19.25 - $24.50/hr

Track the Help Desk e-ticketing system and respond to requests in a timely manner * Set up Virtual ... Bachelor's Degree or Associates degree, preferred * Proficient knowledge of Microsoft Office 365 ...

TWFG Insurance

Be Seen First

Operations Support Associate

The Woodlands, TX · On-site

$24 - $25/hr

Position Summary An Operations Support Associate is responsible for assisting TWFG agents by ... Help desk tickets resolved (turnaround time) Required Qualifications Education & Experience · ...

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All JobsHelp Desk Associate JobsHelp Desk Associate Jobs in Spring, TX

Help Desk Associate information

See Spring, TX salary details

$12

$19

$29

How much do help desk associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for help desk associate in Spring, TX is $19.10, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $21.39 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the most commonly searched types of Help Desk jobs in Spring, TX?

The most popular types of Help Desk jobs in Spring, TX are:

What are popular job titles related to Help Desk Associate jobs in Spring, TX?

For Help Desk Associate jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching Help Desk Associate jobs in Spring, TX look for?

The top searched job categories for Help Desk Associate jobs in Spring, TX are:

What cities near Spring, TX are hiring for Help Desk Associate jobs?

Cities near Spring, TX with the most Help Desk Associate job openings:

Help Desk Associate jobs near you
Infographic showing various Help Desk Associate job openings in Spring, TX as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, and 3% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $39,732 per year, or $19.1 per hour.

Customer Experience Associate

Bartech Staffing

West University Place, TX • On-site

$15.25 - $20.50/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Role summary / purpose

The Associate of Customer Experience will provide professional and courteous customer service to Marketers and Dealers regarding their Network connectivity and credit card acceptance, Fuel Allocations Supply Management, and Extranet Support. The Help Desk Agent Level 1 position requires 24/7 availability, and the ability to provide customers with timely, accurate and efficient technical support.

Key responsibilities
  • Must be willing to work any shift.
  • Responding to customer inquiries via phone, IM, online networks, and/or email, troubleshooting and resolving issues with credit card processing.
  • Troubleshooting and Point-Of-Sale hardware, software and/or network connectivity issues.
  • Facilitating customer supply requests based on guidelines developed by Customer Supply Management (CSM).
  • Supporting consumers and Marketer/Dealer through retrieval requests and chargeback inquiries in Credit Card Settlement System.
  • Supporting Marketer/Dealer inquiries concerning credit card batch totals and reconciliation.
  • Maintain appropriate paperwork and records and required to meet established job performance targets which include customer service, productivity and quality standards.
  • Maintain technical proficiency in all software, hardware and web-based software and platforms assigned and applicable to the role.
  • Supporting Marketer/Dealer requests regarding extranet sites.
Requirements – education & experience
  • High School Diploma or GED equivalent
  • Willing and able to be available for any current shift, including overnight (8pm to 8am), evenings, weekends, and holidays
Nice-to-have / preferred skills
  • Marketing business insight
  • Familiarity with EPOS equipment
  • Demonstrated ability to effectively work within a team environment
  • 1 or more years of Information Systems Help Desk / Support experience
  • Knowledge of communication devices/methods such as Broadband, VSAT, and DSL
  • Access to and knowledge of downstream systems which interface with the Credit Card System
  • Intermediate knowledge of all Microsoft Office software applications
  • Intermediate knowledge of computer, DSL and VSAT hardware
  • Ability to define problems, collect data, establish facts, and draw valid conclusions
  • Ability to learn other software and web-based applications per the requirements of this role
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and computer products
  • Ability to write professional reports, business correspondence and procedure manuals
  • Ability to effectively present detailed information and respond to questions from groups of managers, clients, and/or customers
  • Excellent interpersonal and communication skills

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