ZipRecruiter

Log In

1

Help Desk Associate Jobs in Spring, TX (NOW HIRING)

PSA BDP

IT Service Desk Admin

Houston, TX · On-site

  • Retirement

Job Title IT Service Desk Admin Education Associate Degree Location Houston - Houston, TX 77032 US (Primary) Career Level Experienced (Non-Manager) Category Information Technology Job Type Permanent ...

bwp

Service Desk Analyst II

Houston, TX · On-site

$19.50 - $26.75/hr

The Service Desk Analyst is the first point of contact between end users and the IT Organization ... Associate's degree in the field of Computer Science, Information Systems or related field of study ...

Star Pipe Products

Be Seen First

IT Help Desk Support Tier 1

Houston, TX · On-site

$45K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Associate's degree in a technical field * Familiarity with Microsoft Windows and Office * Excellent people skills * Strong organizational and problem-solving skills Preferred: * Bachelor's degree

Bdp International

IT Service Desk Admin

Houston, TX

  • Retirement

Position Summary Service Desk Excellence-Administrator supports Service Desk operations, Microsoft ... Associate's or Bachelor's degree in Information Technology, Cybersecurity, Computer Science, or a ...

NetCov

Service Desk Specialist - Onsite

Houston, TX · On-site

$46K - $70K/yr

Associate's degree in Information Technology, Computer Science, Network Administration or related business field. * 1-3 years of relevant IT experience as either a Help Desk Analyst, Desktop ...

Es Vedra Cinemas

Redemption Desk

Humble, TX

As a Redemption Desk Attendant at Es Vedra Cinemas, you will be responsible for assisting guests ... Provide information about prize options and help guests make selections. * Verify points accurately ...

DEX Imaging

Driver / Equipment Setup Associate

Houston, TX · On-site

$16.25 - $19.50/hr

... helping customers get their equipment up and running. This is not a behind-the-desk IT role. The ... Setup Associate will spend time on the road delivering and assisting with the setup of printers ...

DEX Imaging

Driver / Equipment Setup Associate

Houston, TX · On-site

$16.25 - $19.50/hr

... helping customers get their equipment up and running. This is not a behind-the-desk IT role. The ... Setup Associate will spend time on the road delivering and assisting with the setup of printers ...

TWFG Insurance

Operations Support Associate

The Woodlands, TX · On-site

$24 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Summary An Operations Support Associate is responsible for assisting TWFG agents by ... Help desk tickets resolved (turnaround time) Required Qualifications Education & Experience · ...

Concord Hospitality

Front Desk Agent

Houston, TX · On-site

$13.50 - $17.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Here are some reasons our associates like working for us: Benefits (Full Time Associates only) We ... Inspired to perform without outside help * Preferred Growth Opportunities: Inspired to perform well ...

Concord Hospitality

Front Desk Agent

Houston, TX · On-site

$12.25 - $15.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Here are some reasons our associates like working for us: Benefits (Full Time Associates only) We ... Inspired to perform without outside help * Preferred Growth Opportunities: Inspired to perform well ...

Avion Hospitality

PM Shift Front Desk Supervisor

Shenandoah, TX · On-site

$16.50 - $21.25/hr

Front Desk Supervisor The Front Desk Supervisor is responsible for assisting the Front Desk Manager ... Ensure that associates are, at all times, attentive, friendly, helpful and courteous to all guests ...

previous page

Showing results 41-60

All JobsHelp Desk Associate JobsHelp Desk Associate Jobs in Spring, TX

Help Desk Associate information

See Spring, TX salary details

$12

$19

$29

How much do help desk associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for help desk associate in Spring, TX is $19.10, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $21.39 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.
What are the most commonly searched types of Help Desk jobs in Spring, TX? The most popular types of Help Desk jobs in Spring, TX are:
What are popular job titles related to Help Desk Associate jobs in Spring, TX? For Help Desk Associate jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Help Desk Associate jobs in Spring, TX look for? The top searched job categories for Help Desk Associate jobs in Spring, TX are:
What cities near Spring, TX are hiring for Help Desk Associate jobs? Cities near Spring, TX with the most Help Desk Associate job openings:
Help Desk Associate jobs near you
Infographic showing various Help Desk Associate job openings in Spring, TX as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $39,732 per year, or $19.1 per hour.

IT Service Desk Admin

PSA BDP

Houston, TX • On-site

Other

Retirement

Re-posted 12 days ago

PSA BDP rating

7.6

Company rating: 7.6 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Job Title
IT Service Desk Admin
Education
Associate Degree
Location
Houston - Houston, TX 77032 US (Primary)
Career Level
Experienced (Non-Manager)
Category
Information Technology
Job Type
Permanent
Job Description
About PSA BDP:
PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide.
We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community.
We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization.
PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals.
Position Summary
Service Desk Excellence-Administrator supports Service Desk operations, Microsoft Intune administration, compliance activities, and IT security initiatives. This role is responsible for maintaining documentation, supporting audit readiness, and ensuring compliance with organizational policies and procedures.
Key Responsibilities
  • Maintain and improve Global Service Desk procedures and documentation.
  • Execute and track compliance tasks, controls, and audit-related activities.
  • Create, review, and update IT policies, procedures, and standards.
  • Assist with Microsoft Intune administration, device management, and endpoint security.
  • Support IT security initiatives, remediation efforts, and compliance requirements.
  • Manage projects and documentation from initiation through completion.
  • Collaborate with stakeholders to support operational and compliance objectives.
  • Work independently while managing multiple priorities in a fast-paced environment.

Exemption Type
Non-Exempt (Hourly)
Job Requirements
Qualifications
Required
  • Experience in IT support, Service Desk operations, compliance, or endpoint management.
  • Familiarity with Microsoft Intune and Microsoft 365 environments.
  • Knowledge of IT compliance, security controls, and governance requirements.
  • Strong organizational, communication, and documentation skills.
  • Ability to manage multiple priorities with strong attention to detail.

Preferred
  • Knowledge of Microsoft Intune.
  • Experience in creating technical documentation, policies, and procedures.

Core Competencies
  • Technical Expertise
  • Compliance Awareness
  • Problem Solving
  • Communication
  • Accountability
  • Organization and Planning
  • Continuous Improvement
  • Teamwork
  • Attention to Detail

Education & Experience
  • Associate's or Bachelor's degree in Information Technology, Cybersecurity, Computer Science, or a related field, or equivalent work experience.
  • Minimum of 2 years of experience in IT support, Service Desk operations, compliance, endpoint management, or a related IT role.

Please note: There is no relocation or immigration assistance associated with this opening.
Compensation based on experience. We offer a very competitive salary, full benefits, matching 401(k), tuition reimbursement, and casual dress environment.
Please visit our website: www.bdpinternational.com
*** This is a great opportunity to advance your career! Come join our growing BDP team!***
BDP International - The Employer of Choice
Follow BDP International Career Pages!
Facebook l Twitter l LinkedIn
#LI-CB1

What PSA BDP employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

PSA BDP logo

About PSA BDP

Sourced by ZipRecruiter

Industry

Transportation and warehousing

Company size

5,001 - 10,000 Employees

Headquarters location

Philadelphia, PA, US

Year founded

1966

View All PSA BDP Jobs

Apply