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Help Desk Associate Jobs in Spring, TX (NOW HIRING)

XPERTECHS

Support Desk Specialist

Bellaire, TX · On-site

Develop help sheets and FAQ lists for end users. * Assuming the Technical Escalation Service Desk ... This position requires a minimum of an Associate's Degree (with a Bachelor's degree preferred); at ...

PSA BDP

IT Service Desk Admin

Houston, TX · On-site

Job Title IT Service Desk Admin Education Associate Degree Location Houston - Houston, TX 77032 US (Primary) Career Level Experienced (Non-Manager) Category Information Technology Job Type Permanent ...

Equinox Fitness

Front Desk Associates, Houston

Houston, TX · On-site

$13.25 - $17.25/hr

We never accept less than 110% to help each other deliver the Equinox experience and enable our ... We are looking for energetic, creative, and enthusiastic Front Desk Associates to join the Equinox ...

ASA Healthcare Staffing

Medical Assistant

Houston, TX · On-site

$17 - $21.75/hr

... focused on helping adults achieve real, sustainable wellbeing. We provide personalized ... We are seeking a professional, warm, and dependable Medical Assistant / Front Desk Associate who ...

New

Bdp International

IT Service Desk Admin

Houston, TX

Position Summary Service Desk Excellence-Administrator supports Service Desk operations, Microsoft ... Associate's or Bachelor's degree in Information Technology, Cybersecurity, Computer Science, or a ...

MINT dentistry

Dental Front Desk

Katy, TX · On-site

$12.75 - $16.50/hr

Overview Dental Front Desk - Become the Face of MINT Dentistry! Join the Team That's Changing the ... Engage in social media opportunities, helping share the MINT experience online when needed. Build ...

NetCov

Service Desk Specialist - Onsite

Houston, TX · On-site

$46K - $70K/yr

Associate's degree in Information Technology, Computer Science, Network Administration or related business field. * 1-3 years of relevant IT experience as either a Help Desk Analyst, Desktop ...

Bartech Staffing

Customer Experience Associate

Bellaire, TX · On-site

$14.75 - $19.75/hr

Role summary / purpose The Associate of Customer Experience will provide professional and courteous ... The Help Desk Agent Level 1 position requires 24/7 availability, and the ability to provide ...

New

Bartech Staffing

Customer Experience Associate

Galena Park, TX · On-site

$14 - $18.75/hr

Role summary / purpose The Associate of Customer Experience will provide professional and courteous ... The Help Desk Agent Level 1 position requires 24/7 availability, and the ability to provide ...

New

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Showing results 21-40

All JobsHelp Desk Associate JobsHelp Desk Associate Jobs in Spring, TX

Help Desk Associate information

See Spring, TX salary details

$12

$19

$29

How much do help desk associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for help desk associate in Spring, TX is $19.10, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $21.39 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the most commonly searched types of Help Desk jobs in Spring, TX?

The most popular types of Help Desk jobs in Spring, TX are:

What are popular job titles related to Help Desk Associate jobs in Spring, TX?

For Help Desk Associate jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching Help Desk Associate jobs in Spring, TX look for?

The top searched job categories for Help Desk Associate jobs in Spring, TX are:

What cities near Spring, TX are hiring for Help Desk Associate jobs?

Cities near Spring, TX with the most Help Desk Associate job openings:

Help Desk Associate jobs near you
Infographic showing various Help Desk Associate job openings in Spring, TX as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, and 3% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $39,732 per year, or $19.1 per hour.

Tier 1, IT Help Desk Support

Centre Technologies

Houston, TX • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description

We are excited to announce we are expanding and looking to grow our team with a new Tier 1, Help Desk Support Technician!
Our Company Culture:
Our diverse workforce allows Centre to develop and leverage knowledge, skills, and experiences that impact our overall success. Within our collaborative environment, our team of consultants work to identify innovative solutions for our clients. Together, we guide our clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs.
Centre Company Benefits:
  • Hybrid Work Options, Paid Time Off, and Paid Holidays
  • Medical, Dental, Vision, and 401(k) with employer match contributions
  • Stability to grow alongside hard-workers in a collaborative environment with opportunities to grow professionally

Position Summary
The primary role for this position would be focused on implementing and supporting various IT Infrastructure technologies as mentioned below with an emphasis on matter resolution, on-boarding of new clients, racking, cabling, installation and removal of hardware, verbose documentation of projects or tasks and other duties as assigned.
Essential Duties and Responsibilities
  • Problem management and escalation of issues in a timely manner
  • Prioritization of tasks and meeting of deadlines, excellent time management skills
  • Excellent troubleshooting and assessment skills
  • Excellent written/verbal communication skills
  • Must be a team player with outstanding customer service skills
  • Entry of time sheets, expense reports and documentation on or before deadline
  • Keep up-to-date on market trends, theory and new ways of doing things; embrace change
  • Assist with change-management activities
  • Prepare and deliver complete and concise documentation for all projects
  • Present progress reports to immediate supervisor and or Project Manager (if so assigned)
  • Help turn business problems into technical solutions
  • Manage deployment of equipment in compliance with established technology policies.
  • Participate in after-hours on-call schedule serving as initial level of escalation for compute, storage, backup, automation and virtualization issues.

Education/Experience/Certifications
  • 2+ years experience in IT related study or field.
  • Must possess basic knowledge and experience with:
  • Windows 7/8/10
  • Microsoft Office suite
  • Microsoft Windows Administration tools (AD Users and Computers, DHCP, DNS, Group Policy, Sites and Services, etc.)
  • Understanding of basic network concepts
  • Understanding of application, desktop, and server virtualization
  • Understanding of Desktop Deployment / Imaging
  • Bachelor's Degree a plus

Desired Experience/Certifications
  • Certifications
    • CompTIA A+ Certification a plus
  • Windows Server 2008/ 2012/ 2016
  • Microsoft Office 365 Admin portal
  • Understanding of File Permissions (NTFS & Sharing)
  • High School Degree required
  • Associate's Degree or higher preferred

Work Environment and Physical Demands
  • Work primarily in a climate-controlled environment with minimal safety/health hazard potential.
  • Occasional lifting (up to 50 pounds and occasionally lift and/or move up to 50 pounds) may be required
  • Reasonable accommodations can be made to enable individuals with disabilities/injuries to perform the essential functions of this role.
  • The noise level in the work environment is moderate.
  • Frequent local travel required

Apply