Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build ... As a key point of contact for customers, you help maintain security and accuracy while contributing ...
Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build ... As a key point of contact for customers, you help maintain security and accuracy while contributing ...
Associate Analyst, Service Desk
Toronto, ON · Remote
$20/hr
Serve as the first point of contact to customers seeking help for hardware, software, network, or ... Service Desk Analysts are expected to provide accurate, descriptive, and complete information in ...
Associate Analyst, Service Desk
Toronto, ON · Remote
$20/hr
Serve as the first point of contact to customers seeking help for hardware, software, network, or ... Service Desk Analysts are expected to provide accurate, descriptive, and complete information in ...
Associate Analyst, Service Desk
Toronto, ON · Hybrid
$20/hr
Serve as the first point of contact to customers seeking help for hardware, software, network, or ... Service Desk Analysts are expected to provide accurate, descriptive, and complete information in ...
Associate Analyst, Service Desk
Toronto, ON · Hybrid
$20/hr
Serve as the first point of contact to customers seeking help for hardware, software, network, or ... Service Desk Analysts are expected to provide accurate, descriptive, and complete information in ...
CA$20 - CA$21.75/hr
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in ... Service Desk associates are responsible for following through on all Customer Order Management (COM ...
CA$20 - CA$21.75/hr
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in ... Service Desk associates are responsible for following through on all Customer Order Management (COM ...
CA$20 - CA$21.75/hr
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in ... Service Desk associates are responsible for following through on all Customer Order Management (COM ...
CA$20 - CA$21.75/hr
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in ... Service Desk associates are responsible for following through on all Customer Order Management (COM ...
Look no further ... our Spa Associate role blends customer service, maintenance, administration and ... will also help maintain and prepare facilities and rooms for our clients, including laundry ...
Quick apply
Look no further ... our Spa Associate role blends customer service, maintenance, administration and ... will also help maintain and prepare facilities and rooms for our clients, including laundry ...
You'll be our front desk receptionist who takes great care of everyone who arrives ... You'll also help maintain and prepare the facilities and rooms for our guests, answer phone calls ...
Quick apply
You'll be our front desk receptionist who takes great care of everyone who arrives ... You'll also help maintain and prepare the facilities and rooms for our guests, answer phone calls ...
You'll be our front desk receptionist who takes great care of everyone who arrives ... You'll also help maintain and prepare the facilities and rooms for our guests, answer phone calls ...
Quick apply
You'll be our front desk receptionist who takes great care of everyone who arrives ... You'll also help maintain and prepare the facilities and rooms for our guests, answer phone calls ...
Service Desk Associate Full Time - OAKVILLE BURLOAK
Oakville, ON · On-site
CA$20.35 - CA$22.10/hr
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you're also naturally curious and ...
Service Desk Associate Full Time - OAKVILLE BURLOAK
Oakville, ON · On-site
CA$20.35 - CA$22.10/hr
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you're also naturally curious and ...
Butler Service Desk Agent
Toronto, ON · On-site
We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our ...
Butler Service Desk Agent
Toronto, ON · On-site
We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our ...
Service Desk Associate 3 Month Contract Part Time - WINDSOR
Windsor, ON · On-site
CA$20.10 - CA$21.85/hr
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you're also naturally curious and ...
Service Desk Associate 3 Month Contract Part Time - WINDSOR
Windsor, ON · On-site
CA$20.10 - CA$21.85/hr
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you're also naturally curious and ...
CA$20.10 - CA$21.85/hr
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you're also naturally curious and ...
CA$20.10 - CA$21.85/hr
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you're also naturally curious and ...
Zendesk or other help desk system knowledge is an asset * Familiarity with Shopify or online store ... Associate Discount Program where you will be able to enjoy some of the world's best sleep products
Zendesk or other help desk system knowledge is an asset * Familiarity with Shopify or online store ... Associate Discount Program where you will be able to enjoy some of the world's best sleep products
Senior Compliance Officer, Product - 12 Month Contract
CA$80K - CA$100K/yr
... Associate Portfolio Managers, Solus Trust, and the Charitable Foundation. * Approve trade corrections, marketing requests, and new account applications. Help Desk, Support and Training * Respond to ...
Senior Compliance Officer, Product - 12 Month Contract
CA$80K - CA$100K/yr
... Associate Portfolio Managers, Solus Trust, and the Charitable Foundation. * Approve trade corrections, marketing requests, and new account applications. Help Desk, Support and Training * Respond to ...
Front Desk Agent
Waterloo, ON · On-site
... Associates Inc. The MARQ managed student housing community. The Front Desk Agent will act as a Team ... Provide prospective Residents with related information and forms, helping to fill-out applications ...
Front Desk Agent
Waterloo, ON · On-site
... Associates Inc. The MARQ managed student housing community. The Front Desk Agent will act as a Team ... Provide prospective Residents with related information and forms, helping to fill-out applications ...
Front Desk Agent
Waterloo, ON · On-site
CA$42K - CA$48K/yr
... Associates Inc. │ The MARQ managed student housing community. The Front Desk Agent will act as a ... Provide prospective Residents with related information and forms, helping to fill-out applications ...
Quick apply
Front Desk Agent
Waterloo, ON · On-site
CA$42K - CA$48K/yr
... Associates Inc. │ The MARQ managed student housing community. The Front Desk Agent will act as a ... Provide prospective Residents with related information and forms, helping to fill-out applications ...
... a 24/7 help desk. As we rapidly expand across the country, both organically and through ... Associate degree in computer science or similar field -OR- 2 years of IT experience preferred.
New
... a 24/7 help desk. As we rapidly expand across the country, both organically and through ... Associate degree in computer science or similar field -OR- 2 years of IT experience preferred.
New
TMF Associate
Toronto, ON · On-site +1
TMF Associate Employment Type: Full time, Permanent Job Reports To : Manager, TMF Operations ... Prioritize and resolve TMF help desk tickets; may include triaging activities. * Provide study ...
TMF Associate
Toronto, ON · On-site +1
TMF Associate Employment Type: Full time, Permanent Job Reports To : Manager, TMF Operations ... Prioritize and resolve TMF help desk tickets; may include triaging activities. * Provide study ...
TMF Associate
London, ON · On-site +1
TMF Associate Employment Type: Full time, Permanent Job Reports To : Manager, TMF Operations ... Prioritize and resolve TMF help desk tickets; may include triaging activities. * Provide study ...
TMF Associate
London, ON · On-site +1
TMF Associate Employment Type: Full time, Permanent Job Reports To : Manager, TMF Operations ... Prioritize and resolve TMF help desk tickets; may include triaging activities. * Provide study ...
Azure AI Engineer Associate (AI-102) * Microsoft 365 Certified: Modern Desktop Administrator ... A fantastic opportunity to grow with the team and help shape the strategic direction of the OMA ...
Quick apply
Azure AI Engineer Associate (AI-102) * Microsoft 365 Certified: Modern Desktop Administrator ... A fantastic opportunity to grow with the team and help shape the strategic direction of the OMA ...
Help Desk Associate information
See Ontario salary details
$11.54 - $13.22
4% of jobs
$13.22 - $14.90
12% of jobs
$15.93 is the 25th percentile. Wages below this are outliers.
$14.90 - $16.59
15% of jobs
$16.59 - $18.27
12% of jobs
The median wage is $19.18 / hr.
$18.27 - $19.95
14% of jobs
$19.95 - $21.63
15% of jobs
$22.06 is the 75th percentile. Wages above this are outliers.
$21.63 - $23.32
15% of jobs
$23.32 - $25
5% of jobs
$25 - $26.68
5% of jobs
$26.68 - $28.37
2% of jobs
$28.37 - $30.05
1% of jobs
$11
$20
$30
How much do help desk associate jobs pay per hour?
As of Aug 17, 2026, the average hourly pay for help desk associate in Ontario is $20.05, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $22.60 per hour, depending on experience, location, and employer.
What does a help desk associate do?
A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.
What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?
To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.
What is the difference between Help Desk Associate vs Technical Support Specialist?
| Aspect | Help Desk Associate | Technical Support Specialist |
|---|---|---|
| Credentials | High school diploma or equivalent; certifications like CompTIA A+ | Similar certifications; often more technical certifications |
| Work Environment | Help desk, call centers, on-site support | Remote or on-site technical support, troubleshooting |
| Employer & Industry | IT service providers, corporate IT departments | IT companies, software vendors, tech support firms |
| Search & Comparison Intent | Commonly compared for entry-level IT roles | More technical, troubleshooting focus |
The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.
What are the most commonly searched types of Help Desk jobs in Ontario?
The most popular types of Help Desk jobs in Ontario are:
What are popular job titles related to Help Desk Associate jobs in Ontario?
For Help Desk Associate jobs in Ontario, the most frequently searched job titles are:
What job categories do people searching Help Desk Associate jobs in Ontario look for?
The top searched job categories for Help Desk Associate jobs in Ontario are:
What cities in Ontario are hiring for Help Desk Associate jobs?
Cities in Ontario with the most Help Desk Associate job openings:
Walmart rating
6.0
Based on 22,437 frontline employees who took The Breakroom Quiz
25th of 39 rated national retailers
Job description
Position Summary...Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver friendly and professional customer service, represent Walmart's values at the front end, and support smooth store operations by following company policies and procedures. As a key point of contact for customers, you help maintain security and accuracy while contributing to a positive and efficient shopping experience. This position is ideal for individuals seeking an engaging role in customer service or retail.What you'll do...
WHAT YOU'LL DO
Refunds and Returns
Follows Company procedures when processing refunds and returns and completes all required forms accurately.
Customer Service Desk Support
Helps customers with refunds, exchanges, questions, and directions in a friendly and professional manner.
Sales Tax and Records
Keeps sales tax-exempt records accurate and up to date by following Company guidelines.
Claims and Merchandise Handling
Sends damaged merchandise to Claims for processing and checks returned items against refund slips before placing them back on the sales floor.
Scanning and Accuracy
Ensures all items are scanned correctly before being returned to the sales floor to support pricing and inventory accuracy.
Flexibility (Availability/Work Schedule)
Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runssmoothlyand customers receive consistent, high-quality service.
POTENTIAL CHALLENGES IN THIS ROLE
High Task Volume in a Fast-Paced Environment
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.
Physical Demands
Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.
WHY YOU'LL ENJOY WORKING HERE
Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.
Appreciation for Your Efforts
Your contributions are recognized and valued.
Career Growth Opportunities
Build your skills and advance your career with us.
Meaningful Impact
Take pride in helping customers save money and live better.
The minimum rate of pay for this position starts from $17.75.
Le taux horaire minimum pour ce poste debute a 17.75.Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Age - 16 or olderPreferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Walmart will accommodate the disability-related needs of applicants and associates as required by law.
Primary Location...
1101 Arthur St W, Thunder Bay, ON P7E 5S2, CanadaAre you currently a Walmart associate?Please login to your Workday account and use the Find Jobs report to apply for this job.- Find Jobs
Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.
About Walmart
Sourced by ZipRecruiter
From our humble beginnings as a small discount retailer in Rogers, Ark., Walmart has opened thousands of stores in the U.S. and expanded internationally. Through innovation, we're creating a seamless experience to let customers shop anytime and anywhere online and in stores. We are creating opportunities and bringing value to customers and communities around the globe. Walmart operates approximately 10,500 stores and clubs in 19 countries and eCommerce websites. We employ 2.1 million associates around the world — nearly 1.6 million in the U.S. alone.
Industry
Retail and transportation and warehousing
Company size
10,000+ Employees
Headquarters location
Bentonville, AR, US