CA$850/wk
We are welcoming participants from all backgrounds, including anyone looking for help desk support roles, to take part in upcoming market research studies. These may involve online discussions ...
CA$850/wk
We are welcoming participants from all backgrounds, including anyone looking for help desk support roles, to take part in upcoming market research studies. These may involve online discussions ...
CA$850/wk
We are welcoming participants from all backgrounds, including anyone looking for help desk support roles, to take part in upcoming market research studies. These may involve online discussions ...
CA$850/wk
We are welcoming participants from all backgrounds, including anyone looking for help desk support roles, to take part in upcoming market research studies. These may involve online discussions ...
CA$850/wk
We are welcoming participants from all backgrounds, including anyone looking for help desk support roles, to take part in upcoming market research studies. These may involve online discussions ...
CA$850/wk
We are welcoming participants from all backgrounds, including anyone looking for help desk support roles, to take part in upcoming market research studies. These may involve online discussions ...
CA$850/wk
We are welcoming participants from all backgrounds, including anyone looking for help desk support roles, to take part in upcoming market research studies. These may involve online discussions ...
CA$850/wk
We are welcoming participants from all backgrounds, including anyone looking for help desk support roles, to take part in upcoming market research studies. These may involve online discussions ...
CA$850/wk
We are welcoming participants from all backgrounds, including anyone looking for help desk support roles, to take part in upcoming market research studies. These may involve online discussions ...
CA$850/wk
We are welcoming participants from all backgrounds, including anyone looking for help desk support roles, to take part in upcoming market research studies. These may involve online discussions ...
CA$850/wk
We are welcoming participants from all backgrounds, including anyone looking for help desk support roles, to take part in upcoming market research studies. These may involve online discussions ...
CA$850/wk
We are welcoming participants from all backgrounds, including anyone looking for help desk support roles, to take part in upcoming market research studies. These may involve online discussions ...
CA$850/wk
We are welcoming participants from all backgrounds, including anyone looking for help desk support roles, to take part in upcoming market research studies. These may involve online discussions ...
CA$850/wk
We are welcoming participants from all backgrounds, including anyone looking for help desk support roles, to take part in upcoming market research studies. These may involve online discussions ...
CA$850/wk
We are welcoming participants from all backgrounds, including anyone looking for help desk support roles, to take part in upcoming market research studies. These may involve online discussions ...
CA$850/wk
We are welcoming participants from all backgrounds, including anyone looking for help desk support roles, to take part in upcoming market research studies. These may involve online discussions ...
CA$850/wk
We are welcoming participants from all backgrounds, including anyone looking for help desk support roles, to take part in upcoming market research studies. These may involve online discussions ...
CA$850/wk
We are welcoming participants from all backgrounds, including anyone looking for help desk support roles, to take part in upcoming market research studies. These may involve online discussions ...
Characteristics that will make you a perfect match for our Front Desk Associate: * Exhibit a ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
Quick apply
Characteristics that will make you a perfect match for our Front Desk Associate: * Exhibit a ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
CA$850/wk
We are welcoming participants from all backgrounds, including anyone looking for help desk support roles, to take part in upcoming market research studies. These may involve online discussions ...
CA$850/wk
We are welcoming participants from all backgrounds, including anyone looking for help desk support roles, to take part in upcoming market research studies. These may involve online discussions ...
CA$850/wk
We are welcoming participants from all backgrounds, including anyone looking for help desk support roles, to take part in upcoming market research studies. These may involve online discussions ...
CA$850/wk
We are welcoming participants from all backgrounds, including anyone looking for help desk support roles, to take part in upcoming market research studies. These may involve online discussions ...
CA$850/wk
We are welcoming participants from all backgrounds, including anyone looking for help desk support roles, to take part in upcoming market research studies. These may involve online discussions ...
CA$850/wk
We are welcoming participants from all backgrounds, including anyone looking for help desk support roles, to take part in upcoming market research studies. These may involve online discussions ...
CA$850/wk
We are welcoming participants from all backgrounds, including anyone looking for help desk support roles, to take part in upcoming market research studies. These may involve online discussions ...
CA$850/wk
We are welcoming participants from all backgrounds, including anyone looking for help desk support roles, to take part in upcoming market research studies. These may involve online discussions ...
Connect With Us - Join Our Talent Pool (Front Desk Associates) This posting is part of our ... and helping people move better every day. Even if we don't have immediate openings, we're always ...
Connect With Us - Join Our Talent Pool (Front Desk Associates) This posting is part of our ... and helping people move better every day. Even if we don't have immediate openings, we're always ...
Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build ... As a key point of contact for customers, you help maintain security and accuracy while contributing ...
Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build ... As a key point of contact for customers, you help maintain security and accuracy while contributing ...
(CAN) Customer Service Desk Associate
Thunder Bay, ON · On-site
CA$17.75/hr
Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build ... As a key point of contact for customers, you help maintain security and accuracy while contributing ...
(CAN) Customer Service Desk Associate
Thunder Bay, ON · On-site
CA$17.75/hr
Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build ... As a key point of contact for customers, you help maintain security and accuracy while contributing ...
Associate Analyst, Service Desk
Toronto, ON · On-site
$20/hr
Serve as the first point of contact to customers seeking help for hardware, software, network, or ... Service Desk Analysts are expected to provide accurate, descriptive, and complete information in ...
Associate Analyst, Service Desk
Toronto, ON · On-site
$20/hr
Serve as the first point of contact to customers seeking help for hardware, software, network, or ... Service Desk Analysts are expected to provide accurate, descriptive, and complete information in ...
Deal Desk Analyst
Kanata, ON · Hybrid
Develop internal documentation to help guide our sales teams and give them the information they ... Fresher , #Associate Work With Impact: Our platform directly helps companies power the world ...
Deal Desk Analyst
Kanata, ON · Hybrid
Develop internal documentation to help guide our sales teams and give them the information they ... Fresher , #Associate Work With Impact: Our platform directly helps companies power the world ...
Deal Desk Analyst
Kanata, ON · Hybrid
Develop internal documentation to help guide our sales teams and give them the information they ... Fresher , #Associate Work With Impact: Our platform directly helps companies power the world ...
Deal Desk Analyst
Kanata, ON · Hybrid
Develop internal documentation to help guide our sales teams and give them the information they ... Fresher , #Associate Work With Impact: Our platform directly helps companies power the world ...
Help Desk Associate information
See Ontario salary details
$11.54 - $13.22
4% of jobs
$13.22 - $14.90
12% of jobs
$15.93 is the 25th percentile. Wages below this are outliers.
$14.90 - $16.59
15% of jobs
$16.59 - $18.27
12% of jobs
The median wage is $19.18 / hr.
$18.27 - $19.95
14% of jobs
$19.95 - $21.63
15% of jobs
$22.06 is the 75th percentile. Wages above this are outliers.
$21.63 - $23.32
15% of jobs
$23.32 - $25
5% of jobs
$25 - $26.68
5% of jobs
$26.68 - $28.37
2% of jobs
$28.37 - $30.05
1% of jobs
$11
$20
$30
How much do help desk associate jobs pay per hour?
As of Sep 7, 2026, the average hourly pay for help desk associate in Ontario is $20.05, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $22.60 per hour, depending on experience, location, and employer.
What does a help desk associate do?
A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.
What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?
To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.
What is the difference between Help Desk Associate vs Technical Support Specialist?
| Aspect | Help Desk Associate | Technical Support Specialist |
|---|---|---|
| Credentials | High school diploma or equivalent; certifications like CompTIA A+ | Similar certifications; often more technical certifications |
| Work Environment | Help desk, call centers, on-site support | Remote or on-site technical support, troubleshooting |
| Employer & Industry | IT service providers, corporate IT departments | IT companies, software vendors, tech support firms |
| Search & Comparison Intent | Commonly compared for entry-level IT roles | More technical, troubleshooting focus |
The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.
What are the most commonly searched types of Help Desk jobs in Ontario?
The most popular types of Help Desk jobs in Ontario are:
What are popular job titles related to Help Desk Associate jobs in Ontario?
For Help Desk Associate jobs in Ontario, the most frequently searched job titles are:
What job categories do people searching Help Desk Associate jobs in Ontario look for?
The top searched job categories for Help Desk Associate jobs in Ontario are:
What cities in Ontario are hiring for Help Desk Associate jobs?
Cities in Ontario with the most Help Desk Associate job openings:
CA$850/wk
Full-time, Temporary
Posted 19 days ago
Job description
ApexFocusGroup collaborates with research firms, universities, and trusted brands to gather genuine consumer insights. We help connect everyday people with flexible full-time or part-time remote market research opportunities that influence real products, services, and customer experiences.
Role Overview:We are welcoming participants from all backgrounds, including anyone looking for help desk support roles, to take part in upcoming market research studies. These may involve online discussions, product testing, or feedback sessions - typically conducted remotely online.
This is a casual, project-based opportunity available for immediate start, ideal for anyone interested in taking part in research on a full-time or part-time basis, depending on their availability and profile fit.
Requirements:- Access to a smartphone, tablet, or computer with a functional camera
- Reliable internet connection
- Ability to read instructions carefully and provide honest, detailed feedback
- An active email address to receive study invitations and participation details
- Take part only in studies that match your interests and schedule
- Research types include online or in-person focus groups, virtual interviews, product testing, and other feedback activities
- No previous help desk support experience needed. Just a willingness to share your opinions
- Some studies may include early access to new products or services before launch
- Many studies offer compensation, which varies by study type and duration
- Up to $850 per week (amount varies based on the selected focus group or research assignment)
If you'd like to contribute to research that influences real-world products and decisions, or simply looking for flexible full-time or part-time roles with an immediate start, we invite you to submit your interest online today.
Important Notice – No Fees Required: Participation is always free. We never request or accept any fees for registration or study involvement. Please stay cautious and only respond to communications sent directly from us.
About AFG
Sourced by ZipRecruiter