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Help Desk Associate Jobs in California (NOW HIRING)

Level 2 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

Associates degree in IT or related field; bachelors degree preferred. * 2-4 years of experience in a help desk or technical support role. * Strong knowledge of Windows and Mac operating systems.

Associate's degree preferred * 3-4 years of IT support or help desk experience in a corporate or operational environment * Experience with incident management and ticketing systems * Ability to ...

Associate's Degree in Computer Science or related field preferred * Minimum two (2) years of experience in troubleshooting and providing help desk support * Minimum two (2) years of experience in ...

Associate's Degree in Computer Science or related field preferred * Minimum two (2) years of experience in troubleshooting and providing help desk support * Minimum two (2) years of experience in ...

IT Help Desk Engineer

Napa, CA · On-site

$28.84 - $43.25/hr

IT Help Desk Engineer Department: Response Center Employment Type: Full Time Location: Napa ... CompTIA (A+, Network, Security), Microsoft Associate/Expert, VMware, Apple, Citrix * Bachelor ...

IT Help Desk Engineer

Napa, CA · On-site

$28.84 - $43.25/hr

IT Help Desk Engineer Department: Response Center Employment Type: Full Time Location: Napa ... CompTIA (A+, Network, Security), Microsoft Associate/Expert, VMware, Apple, Citrix * Bachelor ...

Required : • Associate's Degree in Computer Science or related field preferred • Minimum two (2) years of experience in troubleshooting and providing help desk support • Minimum two (2) years ...

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We are looking for a dependable, professional, and highly organized Front Desk Associate who takes initiative, enjoys helping patients, and can confidently manage a busy medical office. This is a ...

Showing results 41-60

Help Desk Associate information

See California salary details

$14

$21

$32

How much do help desk associate jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for help desk associate in California is $21.18, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.70 per hour, depending on experience, location, and employer.

What does a Help Desk Associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the typical daily responsibilities of a Help Desk Associate?

As a Help Desk Associate, your daily responsibilities will typically include responding to user inquiries via phone, email, or ticketing systems, troubleshooting hardware and software issues, and escalating complex problems to higher-level IT staff. You'll also document solutions and maintain records of issues to help track recurring problems. This role often involves working collaboratively with other IT team members and providing clear, friendly support to users of varying technical abilities. Staying organized and managing multiple tasks at once is key to success in this fast-paced environment.

What are the key skills and qualifications needed to thrive as a Help Desk Associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.
What are the most commonly searched types of Help Desk jobs in California? The most popular types of Help Desk jobs in California are:
What are popular job titles related to Help Desk Associate jobs in California? For Help Desk Associate jobs in California, the most frequently searched job titles are:
What cities in California are hiring for Help Desk Associate jobs? Cities in California with the most Help Desk Associate job openings:
Infographic showing various Help Desk Associate job openings in California as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $44,063 per year, or $21.2 per hour.

$16/hr

Full-time

Posted 3 days ago


Job description

Description
Valley Fitness located in Modesto, CA, is looking for a personable and organized Front Desk Associate to join our team. In this role, you'll be the first point of contact for members-greeting them with a warm welcome, managing check-ins efficiently, answering questions, and providing information about our services. You'll also help ensure the front desk area remains clean, professional, and inviting.
With a salary of $16, you will have the opportunity to be part of a supportive team dedicated to promoting health and wellness in our community. If you have excellent customer service skills and enjoy creating a positive experience for others, we welcome you to apply and be a vital part of Valley Fitness.
Responsibilities
• Greet and assist members and guests as they enter the facility
• Answer phone calls and respond to inquiries in a professional and friendly manner
• Check-in members, verify memberships, and process payments accurately
• Maintain a clean and organized front desk area
• Assist with administrative tasks as needed, such as data entry and filing
Qualifications
• Basic Computer Skills
• Administrative Experience
• Customer Database Experience
• Customer Service Experience
• US Work Authorization